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Anmeldelser av Hotel Stella Continental

3 out of 5
Hotel Stella Continental
G.T Road, NH-1, Goraya, Phillaur, Punjab

Anmeldelser

9,4

Suverent

Rangering på 10 − Utmerket. 9 av totalt 11 anmeldelser." "
Rangering på 8 − Bra. 1 av totalt 11 anmeldelser." "
Rangering på 6 − Grei. 0 av totalt 11 anmeldelser." "
Rangering på 4 − Dårlig. 1 av totalt 11 anmeldelser." "
Rangering på 2 − Forferdelig. 0 av totalt 11 anmeldelser." "

9,4/10

Renhold

9,0/10

Personale og service

8,4/10

Fasiliteter

9,0/10

Overnattingsstedets bygg og tilstand

6,0/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Sunanda

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra Rakesh Kapoor den 3. feb. 2024
Thanks.

4/10 – Dårlig

MOHAN og WEST BROMWICH

Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I was really looking forward to my stay at the Stella Hotel in Goraya .The hotel needs to invest in staff training - Clearly not there . Some Examples , At Breakfast there was hardly more than 6 guests at anyone time - but the whole breakfast function is so dis-organised . There are 3 flasks . Not a single one labled so guests are having to open the flask lid and put thier nose to smell what the hot liquid is : Tea / Coffee / Hot Chocolate . Not very hygiene. Lack of breakfast items . On arrival i was shown to my suite which was clean ..i was shown to the room safe ...The first thing i did was i put passport in the safe and locked the safe ..To my horror i could not open the safe again - had to call reception . They sent a couple of guys who after 20 mins got it open ..but it meant i could not use the safe again .. I then tried the TV - again not working . Satellite box had to be changed twice ! Over 2 days.. I then ordered Masala Chai ! Which i thought was stale not fresh at all ..I ordered another cup ...again stale most likely pre made . By now i had to call reception and ask them to ensure my tea was fresh . Finally some effort was made and when my tea did arrive the room service guy bought tray load of food into my room - I said that food is nit mine !!!He replied yes i know .its for another room but iam just dropping your Tea on nthe way ...The thought that someone else 's food had been in my room and juggled about is very uncomfortable with me . Failure of Management
Bodde her 3 netter i september 2022

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The rooms are very spacious and clean, lovely bathrooms,, staff are very friendly and the food is amazing , would definitely visit again
Bodde her 1 natt i april 2021

10/10 – Utmerket

Verifisert reisende

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
From the entrance staff to restaurant and cleaning staff, they were super and couldn’t do enough for you. No matter what I asked for or ordered from kitchen it was cooked to how I wanted it
Bodde her 12 netter i september 2019
Svar fra Manager den 25. nov. 2019
Dear Guest Thanks for lovely feedback and rating, we would love to host you again.

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Local easy to get to, nice and clean good staff. Food wasn't that great
Bodde her 2 netter i september 2019

10/10 – Utmerket

Verifisert reisende

Bodde her 4 netter i august 2019
Svar fra Manager den 30. aug. 2019
Thanks for lovely rating.

10/10 – Utmerket

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was amazing stay everything was wonderful keep it up.
Bodde her 1 natt i juli 2019
Svar fra Manager den 26. aug. 2019
Dear guest, Thanks for review we would love to host you again.

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hotel is great and close to city’s shop good access to HWY. The restaurant service is pretty slow.
Bodde her 7 netter i februar 2019
Svar fra Hotel Stella Continental den 26. feb. 2019
Dear Guest, Thank you for positive review & rating. your feedback has been duly noted. Looking forward to welcoming you back soon.

10/10 – Utmerket

Pal og Uk

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Nice, clean hotel. Like a previous review suggested, is a 3 star, but definitely like a 5 star. Very please and will book again.
Bodde her 7 netter i januar 2019
Svar fra Hotel Stella Continental den 13. feb. 2019
Dear Guest, Warm Greetings from Hotel Stella Continental Goraya, thank you so much for your recent stay and giving us perfect rating. We are delighted to note that you appreciated our services availed by you at the hotel during your visit. We would love to host you again.

10/10 – Utmerket

Verifisert reisende

Bodde her 24 netter i november 2018
Svar fra Hotel Stella Continental den 20. des. 2018
Thanks for rating us. Welcome to see you again at Hotel Stella Continental.

10/10 – Utmerket

M og Chandigarh

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
The best hotel in the region; even surpassing 5 star standards.
Bodde her 1 natt i desember 2018
Svar fra Hotel Stella Continental den 20. des. 2018
Dear Guest Thank you for choosing Hotel Stella Continental, for your recent visit and writing a great review. We look forward to welcoming you back to your next visit.