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Anmeldelser av Hyatt House Philadelphia/King of Prussia

3.5 out of 5
Hyatt House Philadelphia/King of Prussia
240 Mall Blvd, King of Prussia, PA

Anmeldelser

9,0

Fantastisk

Rangering på 10 − Utmerket. 671 av totalt 1003 anmeldelser." "
Rangering på 8 − Bra. 194 av totalt 1003 anmeldelser." "
Rangering på 6 − Grei. 78 av totalt 1003 anmeldelser." "
Rangering på 4 − Dårlig. 30 av totalt 1003 anmeldelser." "
Rangering på 2 − Forferdelig. 30 av totalt 1003 anmeldelser." "

9,2/10

Renhold

9,2/10

Personale og service

8,8/10

Fasiliteter

9,2/10

Overnattingsstedets bygg og tilstand

9,0/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Julian

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Overall good!
We had a great stay here. The rooms were in a great condition, very quiet and the aircon was working as it should. Difficult and a long travel to get to the hotel with the bus from Philly, but thats a choice two stupid Europeans took. The breakfast was included, and not very good. We recommend going to Yard House which is a walking distance away from the hotel!
Bodde her 2 netter i april 2022

10/10 – Utmerket

Channel

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great service and place
Bodde her 1 natt i mai 2024
Svar fra Devon - General Manager den 24. mai 2024
Thank you for choosing the Hyatt House King of Prussia! We hope to see you again soon!

8/10 – Bra

Richard

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good hotel near Philadelphia and the Mall in King of Prussia. We stayed here on our East Coast Trip. Rental car is a must. Various restaurants and shopping possibilities nearby.
Bodde her 3 netter i mai 2024
Svar fra Devon - General Manager den 24. mai 2024
Thank you for sharing your recent experience. We hope to be your hotel of choice when returning to the King of Prussia area!

10/10 – Utmerket

Princess

Reiste med partner, Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service og fasiliteter
Room was spacious. Lots of parking, friendly staff. Nice breakfast buffet. Everything was great but the pool was very dirty and not well maintained.
Bodde her 1 natt i mai 2024
Svar fra Devon - General Manager den 15. mai 2024
Thank you for sharing your recent experience. We will share your feedback regarding the pool with our Chief Engineer to ensure maintenance and cleanliness of the pool is maintained at all times. Thank you for staying with us!

10/10 – Utmerket

Felicia

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
For the price and location, this hotel was great. We loved that there was a kitchenette in the room. Beds were extremely comfortable and the room was clean. WiFi and chrome cast connection to the tv were a tad slow, but overall we had a great stay here!
Bodde her 1 natt i mai 2024
Svar fra Devon - General Manager den 13. mai 2024
Thank you for choosing the Hyatt House King of Prussia. We hope to be your hotel of choice when returning to the area!

10/10 – Utmerket

Jenifer

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Property was nice
Bodde her 1 natt i mai 2024
Svar fra Devon - General Manager den 21. mai 2024
Thank you for staying with us. We hope you choose to stay with us again should your travels bring you back to the area!

8/10 – Bra

Sharon og Downers Grove

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location, great staff, clean and modern.
Bodde her 1 natt i mai 2024
Svar fra Devon - General Manager den 13. mai 2024
Thank you for staying with us and sharing your experience. We hope to be of service to you again during your travels!

10/10 – Utmerket

Jodi

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We really liked this hotel. It was very cute.
Bodde her 1 natt i januar 2024
Svar fra Devon - General Manager den 10. mai 2024
Thank you for choosing the Hyatt House King of Prussia. We hope to see you again during your travels!

8/10 – Bra

Krystal

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
GREAT STAY, however I expected a more from the breakfast options
Bodde her 2 netter i mai 2024
Svar fra Devon - General Manager den 10. mai 2024
Thank you for staying with us and taking the time to share your experience. Please know that your feedback will be shared with our Food & Beverage Manager to consider when making future changes to our breakfast selection.

8/10 – Bra

LORI

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff is super nice and the rooms are spacious and clean.
Bodde her 2 netter i mars 2024
Svar fra Devon - General Manager den 6. mai 2024
Thank you for choosing the Hyatt House King of Prussia! We hope we are your hotel of choice when returning to the area!

10/10 – Utmerket

Faith

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff was very very polite and accommodating. I came for the Broad Street run and they allowed me late checkout because of the closed roads.
Bodde her 1 natt i mai 2024
Svar fra Devon - General Manager den 6. mai 2024
Thank you for choosing the Hyatt House King of Prussia for your stay while competing in the Broad Street run. We hope you choose to stay with us again!

10/10 – Utmerket

Franklin

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent hotel and staff. I highly recommend to anyone traveling for work or leisure. A
Bodde her 4 netter i april 2024
Svar fra Devon - General Manager den 6. mai 2024
Thank you for staying with us! We hope we are your hotel of choice when returning to King of Prussia!

10/10 – Utmerket

Zachery

Reiste med familie og små barn
Very clean! Amazed with the amenities in the suite! Very friendly staff!! Would definitely stay here again!
Bodde her 1 natt i mai 2024
Svar fra Devon - General Manager den 6. mai 2024
Thank you for staying with us and taking the time to share your recent experience. We hope you choose to stay with us again should your travels bring you back to King of Prussia!

4/10 – Dårlig

Crystal

Reiste med familie og små barn, Reiste med familie
Likte: Renhold og personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
I ONLY booked this hotel based on 2 facts: they have a hot tub and an on-site restaurant/ bar. Neither were operational for my stay. The hot tub wasn't hot, and they didn't have staff for the bar/restaurant, so it was completely closed. I wouldn't recommend this place if those options are your deciding factors.
Bodde her 1 natt i april 2024
Svar fra Devon - General Manager den 3. mai 2024
Thank you for sharing your experience. I apologize if any advertised amenity was not available during your stay. Please reach out to the hotel to speak with management if you would like to discuss further.

10/10 – Utmerket

SANDRA og MIRAMAR

Forretningsreisende, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great spot
Bodde her 3 netter i april 2024
Svar fra Devon - General Manager den 2. mai 2024
Thank you for staying with us! We hope we are your hotel of choice when returning to the King of Prussia area!

10/10 – Utmerket

Pam

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Our visit was great… would highly recommend!
Svar fra Courtney den 29. apr. 2024
We are so glad you enjoyed your visit with us! We appreciate the recommendation and hope to see you again in the future!

10/10 – Utmerket

Kristel

Bodde her 1 natt i april 2024
Svar fra Devon - General Manager den 21. mai 2024
Thank you for choosing the Hyatt House King of Prussia! We hope to see you again during your travels!

10/10 – Utmerket

Alice

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Even more beautiful in person. Lived up to my expectations. Would definitely stay here again!
Bodde her 2 netter i april 2024
Svar fra Devon - General Manager den 26. apr. 2024
Thank you for your kind review! We can't wait to be of service to you again during your travels.

10/10 – Utmerket

Kelsey

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Outstanding service great room grade colors great location must see
Bodde her 1 natt i april 2024
Svar fra Devon - General Manager den 26. apr. 2024
Thank you for staying with us! We hope to be your hotel of choice when returning to King of Prussia!

10/10 – Utmerket

LaShonda

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We had a wonderful stay. I would highly recommend this hotel.
Bodde her 2 netter i april 2024
Svar fra Devon - General Manager den 23. apr. 2024
Thank you for sharing your recent experience. I hope we are your hotel of choice when returning to the King of Prussia area!

10/10 – Utmerket

Kevin og Westport

Bodde her 1 natt i april 2024
Svar fra Devon - General Manager den 23. apr. 2024
Thank you for choosing the Hyatt House King of Prussia! We hope to be of service to you again soon!

6/10 – Grei

Hector

Reiste med familie
The staff members are outstanding. Room 416 is boisterous.
Bodde her 1 natt i april 2024
Svar fra Devon - General Manager den 22. apr. 2024
Thank you for sharing kind words about our staff. I'm sorry to see that you did not have a great experience in room 416. We would be happy to add to your guest profile a quiet location for future stays to hopefully avoid this issue happening again.

10/10 – Utmerket

Lissette

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel was very clean
Bodde her 1 natt i april 2024
Svar fra Devon - General Manager den 22. apr. 2024
Thank you for sharing your recent experience. I hope we are your hotel of choice when returning to King of Prussia!

10/10 – Utmerket

Sam

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This property is spotless, very clean, well managed, and the service provided by the front desk is outstanding, Ms Laurie provided excellent and courteous service. Beds are very comfortable and breakfast is the best around. I highly recommend this property.
Bodde her 1 natt i april 2024
Svar fra Devon - General Manager den 19. apr. 2024
Thank you for sharing your experience and your kind words about the property and staff. We hope we are your hotel of choice when returning to the King of Prussia area!

10/10 – Utmerket

Brian

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very nice clean and modern
Bodde her 4 netter i april 2024
Svar fra Devon - General Manager den 19. apr. 2024
Thank you for choosing the Hyatt House King of Prussia! We hope we are your hotel of choice when returning to the area!

10/10 – Utmerket

tanua

Bodde her 3 netter i april 2024
Svar fra Devon - General Manager den 6. mai 2024
Thank you for staying with us! We hope to be of service to you again soon!

6/10 – Grei

Aneesha

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Devon - General Manager den 15. apr. 2024
Thank you for staying with us and sharing your experience. I hope you will choose to try our hotel again when your travels bring you through King of Prussia.

2/10 – Forferdelig

Mohammed Ashraf

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra Devon - General Manager den 15. apr. 2024
Thank you for sharing your experience. I'm sorry to see you were not pleased with your stay. If you have additional feedback and would like to speak to hotel management, please reach out to the hotel.

8/10 – Bra

Michelle

Nice , clean
Bodde her 1 natt i april 2024
Svar fra Devon - General Manager den 12. apr. 2024
Thank you for staying with us. We hope we are your hotel of choice when returning to the King of Prussia area!

10/10 – Utmerket

Thomas

Bodde her 1 natt i april 2024
Svar fra Devon - General Manager den 3. mai 2024
Thank you for choosing the Hyatt House King of Prussia! We hope to be of service to you again soon!

10/10 – Utmerket

Nina

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
So close to everything
Bodde her 1 natt i april 2024
Svar fra Courtney den 8. apr. 2024
Thank you for your feedback on your stay. We are so glad you were able to take advantage of our convenient location while staying with us. We hope you choose us again in the future.

10/10 – Utmerket

Yang

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
good
Bodde her 1 natt i mars 2024
Svar fra Courtney den 8. apr. 2024
Thanks for your feedback! We're glad you enjoyed your stay!

10/10 – Utmerket

Nydia

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Rooms did not have a safe for personal belongings But over all excellent.
Bodde her 1 natt i april 2024
Svar fra Courtney den 8. apr. 2024
Thank you for your feedback on your stay! While we are glad you enjoyed everything, please know that we can always hold valuable items down in our front desk safe at your request.

8/10 – Bra

Mandy

Reiste med familie
Likte: Personale og service
I reserved a certain room type (King bed with tub) and when we got there, they told us this option wasn't available. I questioned the price of the room, and they said it was the same as the others. One of the two elevators was out of service, but we found the stairs and got some exercise. The location was good for shopping at King of Prussia and my 12 y/o daughter and I felt safe. The indoor pool area was nice as well. I sent a message and asked if they would write a note to my daughter to tell her Happy Birthday when we got there and they went above and beyond! They left her a plate of cookies and milk in the fridge.
Bodde her 1 natt i mars 2024
Svar fra Courtney den 6. apr. 2024
Thank you for your feedback on your stay! We are glad that in spite of some confusion with your type of room, that our team was able to make you and your daughter feel special celebrating such a milestone. We hope to see you again in the future!

10/10 – Utmerket

Sharnee og Darby

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Just very clean
Bodde her 2 netter i mars 2024
Svar fra Courtney den 3. apr. 2024
Thank you for your positive feedback! We are so glad that we provided a clean and pleasant stay and hope you return to us in the future.

10/10 – Utmerket

Margaret

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bed was comfortable and room was sufficiently dark. Very quiet area. Would stay again.
Bodde her 1 natt i april 2024
Svar fra Devon - General Manager den 2. apr. 2024
Thank you for sharing your recent experience. We hope to be your hotel of choice when returning to the King of Prussia area!

2/10 – Forferdelig

Michael

Bodde her 1 natt i april 2024
Svar fra Devon - General Manager den 22. apr. 2024
Thank you for sharing your recent experience. I'm sorry to see that you did not have a great stay. Please contact the hotel if you would like to speak with a member of management.

10/10 – Utmerket

lisa

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property was very nice and the amenities were excellent.
Bodde her 2 netter i mars 2024
Svar fra Courtney den 1. apr. 2024
Thank you for your feedback! We're so glad you enjoyed yourself! We hope to see you again in the near future.

2/10 – Forferdelig

Mona

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I did not get to check in at all. Arrived at the property ag 2:44 pm. I was told the room was not ready and it will be a 10 min wait and I would be texted when the room was ready. I waited for about one hour and the room was still not ready. I started getting anxiety as more and more people were trying to check in and were forced to wait. I asked for a refund and cancellation but the hotel asked Expedia to initiate the refund request. I contacted Expedia and your agent tried to speak to the hotel but they hung up on him. I ended up leaving and staying at another hotel. In the end, the email about the room being ready was sent to me at 5:56 pm, almost 3 hours later. If I had stayed there, I would have wasted the entire day in a lobby. I still want the money back for this hotel charge and I am waiting for a confirmation of a refund from Expedia.
Bodde her 1 natt i mars 2024
Svar fra Courtney den 1. apr. 2024
Thank you for your feedback. I am very concerned to hear about your experience. Rest assured we will comply to any applicable refunds as we completely understand the inconvenience this has caused. Please let us know if you have additional questions.

10/10 – Utmerket

Consuelo

Reiste med familie og små barn
Likte: Fasiliteter og overnattingsstedets bygg og tilstand
Nice and clean, room is clean and comfortable! Would definitely recommend and stay again!!
Bodde her 1 natt i mars 2024
Svar fra Devon - General Manager den 1. apr. 2024
Thank you for choosing the Hyatt House King of Prussia. We hope to see you again soon!

10/10 – Utmerket

Shanice

Likte: Personale og service og overnattingsstedets bygg og tilstand
Great hotel
Bodde her 1 natt i mars 2024
Svar fra Devon - General Manager den 30. mars 2024
Thank you for choosing the Hyatt House King of Prussia! We hope to see you again soon!

10/10 – Utmerket

Quanda

Bodde her 1 natt i mars 2024
Svar fra Devon - General Manager den 19. apr. 2024
Thank you for choosing the Hyatt House King of Prussia. We hope to be of service to you again soon!

10/10 – Utmerket

Shirley

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The pool was GREAT - a good size and it was incredibly warm. The breakfast spread was large and high quaility too. The room was very spacious. The restaurant was convenient, and there was even a pool table available to use. The only downside was one elevator wasn't functioning and it is situated next to the highway. HOWEVER, these do not outweigh all the other positives.
Bodde her 2 netter i mars 2024
Svar fra Devon - General Manager den 29. mars 2024
Thank you for sharing your recent experience. I'm happy to see it was overall positive!! In regards to our down elevator, we are pending state inspection after a repair was completed and will have it back in operations shortly. We hope you choose to stay with us again when returning to the King of Prussia area!

10/10 – Utmerket

Ciara

Bodde her 1 natt i mars 2024
Svar fra Devon - General Manager den 15. apr. 2024
Thank you for choosing the Hyatt House King of Prussia! We hope to be of service to you again during your travels.

10/10 – Utmerket

Teoni og Alexandria

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The room was very spacious and the staff was wonderful. The pool was closed for maintenance but as soon as it open the lady at the front desk made sure she call out room to let us know it was open. Great parking, amazing breakfast options. I would definitely stay here again
Bodde her 1 natt i februar 2024
Svar fra Devon - General Manager den 26. mars 2024
Thank you for sharing your experience. I hope we are your hotel of choice when returning to the area!

10/10 – Utmerket

George

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This was my 3rd time staying at this location , close to a major mall , shopping , high end to mid level dining , tons to do , porperty and rooms are great , the bar area was really nice , we got some drinks and relaxed
Bodde her 2 netter i mars 2024
Svar fra Devon - General Manager den 29. mars 2024
Thank you for staying with us and sharing such kind words about your experience! I hope we are your hotel of choice when returning to the King of Prussia area!

10/10 – Utmerket

Dwayne

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great property the bartender and check in staff was great
Bodde her 1 natt i mars 2024
Svar fra Devon - General Manager den 25. mars 2024
Thank you for staying with us and sharing your experience. I'm thrilled to see you only had great things to say about the staff! We hope to see you again soon!

10/10 – Utmerket

Yasaswini

Bodde her 2 netter i mars 2024
Svar fra Devon - General Manager den 26. mars 2024
Thank you for choosing the Hyatt House King of Prussia. We hope to be of service to you again soon!

2/10 – Forferdelig

Gregory

Reiste med partner, Forretningsreisende
Likte ikke: Renhold og fasiliteter
Terrible place for me. Check in was 3 and sat and waited till 3:45. Room was a so dusty on Frig uncalled for. Kids running in hallway all hours of the night. Couldn’t have breakfast because no where to sit. So I complained in morning and when I got back on road to drive 6 hrs they told me on phone they credit only my drinks for $25 but not the room at all. This uncalled for and very unprofessional place trying take your money but when they mess up they don’t fix it at all. They quick to take your money but remember they won’t give it back because of there faults
Bodde her 1 natt i mars 2024
Svar fra Devon - General Manager den 26. mars 2024
Thank you for taking the time to speak with me and I'm glad we could rectify the situation. I hope you will choose to give the Hyatt House King of Prussia another try in the future!

8/10 – Bra

Melissa

Reiste med partner
Likte: Fasiliteter
The hotel is nice. The only downfall is the elevator took to long and only one elevator worked
Bodde her 1 natt i mars 2024
Svar fra Devon - General Manager den 25. mars 2024
Thank you for staying with us and sharing your experience. I would like to apologize for our elevator that is currently out of service. While repairs have been completed, we are awaiting state inspection to return the unit to operations. I apologize for any inconvenience this caused.