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Anmeldelser av Holiday Inn Express Philadelphia NE - Bensalem, an IHG Hotel

2.5 out of 5
Holiday Inn Express Philadelphia NE - Bensalem, an IHG Hotel
1329 Bristol Pike, Bensalem, PA

Anmeldelser

8,2

Veldig bra

Rangering på 10 − Utmerket. 452 av totalt 1000 anmeldelser." "
Rangering på 8 − Bra. 334 av totalt 1000 anmeldelser." "
Rangering på 6 − Grei. 107 av totalt 1000 anmeldelser." "
Rangering på 4 − Dårlig. 56 av totalt 1000 anmeldelser." "
Rangering på 2 − Forferdelig. 51 av totalt 1000 anmeldelser." "

8,4/10

Renhold

8,8/10

Personale og service

7,8/10

Fasiliteter

8,2/10

Overnattingsstedets bygg og tilstand

8,0/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Jan Erik og Oslo

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Anbefales
Meget bra hotell plassert midt i smørøyet. Kun et kvartal unna Times Square.

10/10 – Utmerket

Raul

Excelente
Bodde her 1 natt i mai 2024
Svar fra Iterra den 28. mai 2024
Thank you for taking the time to leave a review and bringing your experience to our attention. We appreciate your feedback and thank you for choosing Holiday Inn Express

4/10 – Dårlig

Hammad

Reiste med familie og små barn
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Room was not cleaned properly
Bodde her 2 netter i mai 2024
Svar fra Iterra den 28. mai 2024
Thank you for your review. I am sorry to hear that you had a less then fantastic experience while staying with us. I will use the information provided to inform my team and make the necessary changes to ensure full guest satisfaction. I hope that you choose to stay with us again! Thank you,

8/10 – Bra

michael

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very pleased. I’ll be back.
Bodde her 2 netter i mai 2024
Svar fra Iterra den 22. mai 2024
Thank you for taking the time to bring your experience to our attention. We appreciate your feedback and thank you for choosing Holiday Inn Express.

2/10 – Forferdelig

Nha

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The room wasn't cleaned properly. It felt old.
Bodde her 1 natt i mai 2024
Svar fra Tonya den 17. mai 2024
I am sorry to hear that we did not meet your expectations. I will have someone take a look at that room to see where we can improve. Thank you for your feedback.

10/10 – Utmerket

MICHAEL J

Likte: Renhold
Bodde her 2 netter i mai 2024
Svar fra Tonya den 17. mai 2024
Thank you for taking the time to review your stay with us here at the Holiday Inn Express NE Bensalem. We are so happy to hear you enjoyed your stay and we look forward to seeing you again next time you are in the area.

8/10 – Bra

Kerry

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great breakfast, friendly staff.
Bodde her 2 netter i mai 2024
Svar fra Iterra den 9. mai 2024
Thank you for taking the time to review our property! We are excited to hear we took we took care of all your travel needs. We appreciate your feedback. We hope to see you back in the future! Thank you for choosing the holiday inn Express Bensalem.

2/10 – Forferdelig

Larry

Bodde her 2 netter i mai 2024
Svar fra Iterra den 9. mai 2024
Thank you so much for letting us know about your experience with us. We are deeply saddened to hear that we did not meet your expectations. This information will be brought to our employee meeting as a learning tool. We hope that in the future you give us another chance to shine!

10/10 – Utmerket

Brenda

Forretningsreisende, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This is an older hotel that has been upgraded and kept very clean. The staff was friendly and helpful.
Bodde her 1 natt i april 2024
Svar fra Tonya den 28. apr. 2024
Thank you for taking the time to review your stay with us. We are happy you enjoyed your stay and we look forward to having you back!

10/10 – Utmerket

Kerry

Forretningsreisende, Reiste med en gruppe
Clean room and Dunkin next door!
Bodde her 2 netter i april 2024
Svar fra Iterra den 28. apr. 2024
Thank you for taking the time to bring your experience to our attention. We appreciate your feedback and thank you for choosing Holiday Inn Express

2/10 – Forferdelig

Philippe

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hôtel à éviter absolument. Cet hôtel ne ressemble en rien à un Holiday Inn Express. Les chambres sont très sales, très petites. Les tapis sont tachés, les meubles et murs sont abîmés, la salle de bain est minuscule. De plus une partie de l’hôtel sert de résidence pour des étudiants de l’université Holy Family University. Cet hôtel ressemble beaucoup plus à un Motel douteux qu’un Holiday Inn Express. Vous êtes mieux de coucher dans votre auto que dormir dans cet « hôtel ».
Bodde her 2 netter i april 2024
Svar fra Tonya den 15. apr. 2024
Thank you for your feedback. It looks like we fell short on your expectations. We hope you will give us another chance in the future.

10/10 – Utmerket

Cesar

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Muy buena
Bodde her 2 netter i april 2024
Svar fra Tonya den 15. apr. 2024
Thank you for taking the time to review your stay with us here at the Holiday Inn Express. We appreciate your feedback and look forward to having you stay with us again next time you are in the area.

10/10 – Utmerket

Katherine og Safety Harbor

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We have stayed at this location many many times. It’s our favorite when we travel to Pa. We like the convenience and the surrounding places to go. Your front desk staff are very helpful and professional. I would like to mention Iterra, she is always pleasant and helpful. As a returning customer I love walking in and seeing her big smile. She checks on us daily to see if there was anything we needed. Prior to 6 yrs ago we stayed at the Hampton Inn on street road. We now stay at your location. It feels like home away from home. Love having coffee whenever we like, the breakfast is better than most Thank you for a great stay we will be back in 4 months.
Bodde her 4 netter i april 2024
Svar fra Tonya den 15. apr. 2024
Thank you for your feedback. Iterra is a valued employee here!! We appreciate your business and look forward to having you stay with us again next time you are in the area.

8/10 – Bra

Paul

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Everything was fine
Bodde her 1 natt i april 2024
Svar fra Iterra den 11. apr. 2024
Thank you for taking the time to review the Holiday Inn Express Bensalem. Thank you for taking the time to bring your experience to our attention. We appreciate your feedback and thank you for choosing Holiday Inn Express

10/10 – Utmerket

John-Eric

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
My family stayed 3 nights for WrestleMania weekend. The property was everything we hoped for. Clean, quiet and next to a bunch of amenities (supermarket, Dunkin Donuts, Walmart, Wawa, etc) and was a simple ride into the city where the events took place. The staff was very friendly and the breakfast was plentiful and delicious (they had things like a pancake maker, cheese or veggie omelets, sausage gravy and biscuits, etc). I would stay there again next time I need to go to the Philly area.
Bodde her 3 netter i april 2024
Svar fra Tonya den 9. apr. 2024
Thank you for taking the time to review your stay with us. We are happy to hear that you enjoyed your stay and that you got to experience Wrestlemania while visiting our city. We look forward to seeing you again next time you come to Philadelphia.

8/10 – Bra

Jewel

Likte: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Tonya den 2. apr. 2024
Thank you for taking the time to review your stay with us here at Holiday Inn Express NE Bensalem. We are so happy you enjoyed your stay and we look forward to having you back next time you are in the area!

10/10 – Utmerket

Tareq

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great place to stay in.
Bodde her 1 natt i mars 2024
Svar fra Tonya den 25. mars 2024
Thank you for taking the time to review your stay with us here at the Holiday Inn Express NE Bensalem. We are happy to hear that you enjoyed your stay and we look forward to seeing you again next time you are in the area.

8/10 – Bra

Juanita

Bodde her 2 netter i mars 2024
Svar fra Iterra den 20. mai 2024
Thank you for taking the time to review the Holiday Inn Express Bensalem. Thank you for taking the time to bring your experience to our attention. We appreciate your feedback and thank you for choosing Holiday Inn Express.

10/10 – Utmerket

Rosy

Bodde her 1 natt i mars 2024
Svar fra Tonya den 9. apr. 2024
Thank you for taking the time to rate your stay with us!

10/10 – Utmerket

Luis Fernando

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
GooD
Bodde her 1 natt i mars 2024
Svar fra Tonya den 18. mars 2024
Thank you for taking the time to review your stay with us. We look forward to seeing you again next time you are in the area.

10/10 – Utmerket

Edward

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Tonya den 8. mars 2024
Thank you for taking the time to rate your stay with us! We look forward to seeing you again next time you are in the area.

8/10 – Bra

Edwin

Likte: Renhold, personale og service og romkomfort
Bodde her 1 natt i februar 2024
Svar fra Tonya den 12. feb. 2024
Thank you for taking the time to rate your stay with us. We look forward to seeing you again next time you are in the area.

2/10 – Forferdelig

John

Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
If anyone enjoys staying in hotel with fee bead bugs, then this is perfect choice. But for me it was a nightmare, got bitten by them, then shook some of them off to the sink. Disgusting, and very unprofessional. Had to work all day, with equipment troubleshooting after all. This place isn’t for me ever again. John
Bodde her 1 natt i februar 2024
Svar fra Tonya den 12. feb. 2024
Thank you for bringing this to our attention. I was not notified of any issues with your room. I would like to invite you to reach out to me directly so I can address any issues promptly.

8/10 – Bra

Jason

Bodde her 1 natt i februar 2024
Svar fra Tonya den 12. feb. 2024
Thank you for taking the time to rate your stay with us here at the Holiday Inn Express NE Bensalem. We are happy to hear that you enjoyed your stay!

4/10 – Dårlig

Megan

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
We were told we could have two sets of connecting rooms close to each other - and then when we got there, we were told that “doesnt exist”. One of the rooms was quite dirty/dingy and reeked of cigarette smoke even though it was a “non-smoking room”
Bodde her 1 natt i januar 2024
Svar fra Tonya den 1. feb. 2024
Thank you for your review. When you called we explained that we only have 2 sets of connecting rooms and that they are on different floors. That is why we gave you the 1 set of connecting rooms and then the 2 additional rooms right next to it. I apologize if this was an inconvenience as we were only trying to honor your request. We hope you will give us another chance in the future.

10/10 – Utmerket

Jose

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i januar 2024
Svar fra Tonya den 1. feb. 2024
Thank you for taking the time to rate your stay with us here at the Holiday Inn Express NE Bensalem. We are happy you enjoyed your stay and we look forward to having you back!

10/10 – Utmerket

Margaret

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything was fine
Bodde her 1 natt i januar 2024
Svar fra Tonya den 30. jan. 2024
Thank you for taking the time to review your stay with us. We are happy to hear that you enjoyed your stay and we look forward to seeing you again!

10/10 – Utmerket

Shakir

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent - spacious room & good breakfast
Excellent hotel. Worth the price. Good breakfast. Spacious room with separate bedroom and living / working area.
Bodde her 2 netter i januar 2024
Svar fra Tonya den 30. jan. 2024
Thank you for taking the time to review your stay with us. We are happy to hear that you enjoyed your stay. I see you got to take advantage of one of our queen mini suites. They are great with the extra room. We look forward to seeing you again!

8/10 – Bra

Priya

Bodde her 1 natt i januar 2024
Svar fra Tonya den 20. jan. 2024
Thank you for taking the time to review your stay with us. We are happy to hear that you enjoyed your stay and we look forward to seeing you again next time you are in the area.

8/10 – Bra

Jamee

Reiste med familie og små barn, Reiste med familie, Reiste med en gruppe
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra Tonya den 20. jan. 2024
Thank you for taking the time to review your stay with us. We are happy to hear that you enjoyed your stay and we look forward to seeing you again!

10/10 – Utmerket

Joseph A

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The bathtub/shower did not contain a shower curtain. Otherwise, everything was great.
Bodde her 2 netter i desember 2023
Svar fra Tonya den 20. jan. 2024
Thank you for taking the time to review your stay with us. We are happy to hear that you enjoyed your stay. We do not put curtains around our jacuzzi tubs. We look forward to seeing you again next time you are in the area.

10/10 – Utmerket

Jose

Forretningsreisende, Reiste med en gruppe
I loved this place
Bodde her 2 netter i desember 2023
Svar fra Tonya den 20. jan. 2024
Thank you for taking the time to review your stay with us. We are happy to hear that you enjoyed your stay and we look forward to seeing you again next time you are in the area.

8/10 – Bra

Peter

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i desember 2023
Svar fra Tonya den 2. jan. 2024
Thank you for taking the time to rate your stay with us. We hope you enjoyed your stay and we look forward to having you stay with us again next time you are in the area.

10/10 – Utmerket

Sekeia

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i desember 2023
Svar fra Tonya den 31. des. 2023
Thank you for your rating. We appreciate your business and look forward to having you stay with us again next time you are in the area.

4/10 – Dårlig

Am

Likte: Renhold
Very clean
Bodde her 1 natt i desember 2023
Svar fra Tonya den 31. des. 2023
Thank you for your feedback. It seems like you were not satisfied with your experience. I feel like we did not meet your expectations. We hope you will give us another chance next time you are in the area.

8/10 – Bra

MARILYN A

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
My room had a couch, which was great, but there is poor lighting in that area. It makes it difficult to read while sitting on the couch.
Bodde her 4 netter i desember 2023
Svar fra Tonya den 31. des. 2023
Thank you for telling us about your experience here at the Holiday Inn Express NE Bensalem. We appreciate your feedback and look forward to having you back next time you are in the area.

10/10 – Utmerket

Evelyn

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 3 netter i november 2023
Svar fra Tonya den 28. des. 2023
Thank you for taking the time to rate your stay with us. We are happy to hear that you enjoyed your stay. We look forward to seeing you again next time you are in the area.

6/10 – Grei

Christopher

Forretningsreisende
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
needs a facelift and rugs were dated and dirty. also room smelled like cigarette smoke.
Bodde her 3 netter i desember 2023
Svar fra Tonya den 12. des. 2023
Thank you for taking the time to review your stay with us. We appreciate your feedback. We hope you will give us another chance next time you are in the area.

10/10 – Utmerket

Johnnie

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Pleasant
Bodde her 1 natt i desember 2023
Svar fra Tonya den 5. des. 2023
Thank you for taking the time to review your stay with us. We appreciate your feedback and are happy to hear you enjoyed your stay. We look forward to having you back next time you are in the area.

8/10 – Bra

Eric

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very convenient off of the interstate. Good breakfast. The only concern is that the air in the room was uncomfortably dry.
Bodde her 1 natt i desember 2023
Svar fra Tonya den 5. des. 2023
Thank you for taking the time to review your stay with us. We appreciate your feedback. Thank you for bringing the air to our attention. I will have someone check that unit. We look forward to having you back next time you are in the area.

10/10 – Utmerket

cid

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Just what I needed.
Bodde her 1 natt i november 2023
Svar fra Tonya den 5. des. 2023
Thank you for taking the time to review your stay with us. We are happy to hear you enjoyed your stay. We look forward to having you back next time you are in the area.

8/10 – Bra

Dianne og Amherst

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
There was loud music on the outside of the lobby that we could hear in our room until really late, definitely after 1 am.
Bodde her 1 natt i november 2023
Svar fra Tonya den 13. nov. 2023
Thank you for bringing this to my attention. We apologize for the wedding party being loud. We did ask several times for them to lower their music volume.

10/10 – Utmerket

Jonathan

Bodde her 1 natt i november 2023
Svar fra Tonya den 11. nov. 2023
Thank you for taking the time to review your stay with us here at the Holiday Inn Express NE Bensalem. We are so happy you enjoyed your stay and we look forward to having you back next time you are in the area.

10/10 – Utmerket

Granit

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very clean nice staff
Bodde her 1 natt i oktober 2023
Svar fra Tonya den 7. nov. 2023
Thank you for taking the time to review your stay with us. We are happy you enjoyed your stay and we look forward to seeing you again next time you are in the area!

8/10 – Bra

Rose

Likte: Renhold, personale og service og romkomfort
Bodde her 2 netter i november 2023
Svar fra Tonya den 7. nov. 2023
Thank you for taking the time to rate your stay with us. We are happy you enjoyed your stay, and we look forward to seeing you again.

10/10 – Utmerket

Richard

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i oktober 2023
Svar fra Tonya den 31. okt. 2023
Thank you for taking the time to rate you stay with us. We are happy you enjoyed your stay and we look forward to having you back with us next time you are in the area.

8/10 – Bra

Lyndon

Reiste med familie
Likte: Renhold, personale og service og romkomfort
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 2 netter i oktober 2023
Svar fra Tonya den 31. okt. 2023
Thank you for taking the time to rate your experience with us. We appreciate the rating and look forward to having you back!

8/10 – Bra

Stephen

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Stephen is nice breakfast was good for the most part. They did everything right
Bodde her 6 netter i oktober 2023
Svar fra Tonya den 26. okt. 2023
Thank you for taking the time to review your stay with us. We are happy you enjoyed your stay and we look forward to having you back with us next time you are in the area!

4/10 – Dårlig

Lynnette

Reiste med familie
Likte: Romkomfort
Likte ikke: Renhold og personale og service
Tired hotel
Staff was very friendly, but not all the electrical or phone outlets worked. Our in room safe did not work . I went to the front desk and asked to have it fixed. They never took care of it. One day when we wanted our room cleaned, no one came. The rugs seem dirty and getting old. The bath room is very small. I don’t think I will be staying here again. The hotel seems to be getting tired, the elevator makes a un-nerving sound and looks dirty.
Bodde her 6 netter i oktober 2023
Svar fra Tonya den 25. okt. 2023
Thank you for taking the time to review the Holiday Inn Express Bensalem. Thank you for taking the time to bring your experience to our attention. We appreciate your feedback and thank you for choosing Holiday Inn Express.

10/10 – Utmerket

Steven

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
2 day trip
Stay for 2 days for work. Hotel is going througj some remodeling but it is clean. The front desk girl at night was really awesome and helpful, her name is itera. If i spelled it right. House keeping can be a little better on leaving fresher towels and stuff but no big deal. Good place for the price
Bodde her 2 netter i oktober 2023
Svar fra Tonya den 23. okt. 2023
Thank you for taking the time to review your stay with us here at the Holiday Inn Express NE Bensalem. We are so happy you enjoyed your stay! We look forward to seeing you again next time you are in the area.