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Anmeldelser av Courtyard by Marriott Philadelphia Valley Forge/Collegeville

3 out of 5
Courtyard by Marriott Philadelphia Valley Forge/Collegeville
600 Campus Drive, Collegeville, PA

Anmeldelser

8,8

Utmerket

Rangering på 10 − Utmerket. 286 av totalt 470 anmeldelser." "
Rangering på 8 − Bra. 120 av totalt 470 anmeldelser." "
Rangering på 6 − Grei. 32 av totalt 470 anmeldelser." "
Rangering på 4 − Dårlig. 19 av totalt 470 anmeldelser." "
Rangering på 2 − Forferdelig. 13 av totalt 470 anmeldelser." "

9,2/10

Renhold

9,2/10

Personale og service

8,4/10

Fasiliteter

9,0/10

Overnattingsstedets bygg og tilstand

8,6/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Haley

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024

10/10 – Utmerket

Nancy

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice property, well-kept, modern and the rooms are well-appointed. I only stayed for one night, but I would definitely stay here again if I needed a hotel.
Bodde her 1 natt i april 2024
Svar fra Jessica Evans, General Manager den 2. mai 2024
Thank you for the 5 out of 5 rating!! We appreciate the kind words from your experience, and we hope to see you again soon!

10/10 – Utmerket

Pamela

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Jessica Evans, General Manager den 2. mai 2024
Thank you for the 5 out of 5 rating!! We hope to see you again soon!

10/10 – Utmerket

Ryan

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great area to stay while traveling up North from NC to visit family. Very quiet, felt safe. Went a little off the beaten path to stay in this area. Pretty little town.
Bodde her 1 natt i mars 2024
Svar fra Jessica Evans, General Manager den 2. mai 2024
Thank you for the 5 out of 5 rating!! We are so glad you enjoyed your stay with us while visiting family! Collegeville is a very beautiful town and we hope to see you again soon!

6/10 – Grei

tabitha

Reiste med partner
Likte: Personale og service
We have stayed here before and enjoyed our stay. This was not our favorite stay. What we loved - the man who checked us in was very helpful. In particular we appreciated that we let us know they had a wedding and put us on a quieter floor. The room was disappointing. It was dirty 0 had not been vacuumed well, our TV did not work and we had to ask twice for coffee replenishment.
Bodde her 2 netter i april 2024
Svar fra Jessica Evans, General Manager den 2. mai 2024
We apologize that this experience did not meet your expectations and did not match your past experiences. We hope that we can make it up to you next time you are with us! Thank you for choosing to stay with us during your travels to Collegeville!

10/10 – Utmerket

Michael

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very clean, quiet environment. Friendly staff
Bodde her 1 natt i april 2024
Svar fra Jessica Evans, General Manager den 2. mai 2024
Thank you for the 5 out of 5 rating!! We hope to see you again soon!

6/10 – Grei

Adelio

Likte: Personale og service
I don’t like that you actually have to pay for the breakfast there’s no free breakfast
Bodde her 1 natt i mars 2024
Svar fra Jessica Evans, General Manager den 3. apr. 2024
Thank you for your honest review! With Courtyard's we offer a freshly made to order, better quality breakfast along with Starbucks coffee and specialty drinks. We understand it is not a complimentary breakfast buffet like some guests prefer, however we do offer breakfast included rates to make it less expensive. Hopefully we see you again next time you are coming to town!

10/10 – Utmerket

John

Bodde her 1 natt i april 2024
Svar fra Jessica Evans, General Manager den 2. mai 2024
Thank you for the 5 out of 5 rating!! We hope to see you again soon!

10/10 – Utmerket

Maria

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great place to stay with our dog! A courtyard to take him outside to play and a trail that surrounds the entire hotel/condo establishment which is great for walking. Amazing shops and food establishments are literally right around the corner. And everyone there is super friendly!
Bodde her 2 netter i mars 2024
Svar fra Jessica Evans, General Manager den 2. mai 2024
Thank you for the 5 out of 5 rating and the amazing feedback!! We love our furry guests and are so glad they enjoy the Courtyard and local trails! We hope to see you all again soon!

8/10 – Bra

Heather og Aledo

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property was beautiful and an easy commute to food and shopping. Very pleasant stay!
Bodde her 2 netter i mars 2024
Svar fra Jessica Evans, General Manager den 2. mai 2024
Thank you for the 4 out of 5 rating!! We hope to see you again soon!

10/10 – Utmerket

Peter

Bodde her 1 natt i mars 2024
Svar fra Jessica Evans, General Manager den 2. mai 2024
Thank you for the 5 out of 5 rating!! We hope to see you again soon!

6/10 – Grei

FREDERICK

Reiste med familie
Likte: Renhold og overnattingsstedets bygg og tilstand
Breakfast prices were a turn off. Will book at Residence inn for next stay,
Bodde her 1 natt i mars 2024
Svar fra Jessica Evans, General Manager den 19. mars 2024
Thank you for your review! We do understand that breakfast is an additional cost that maybe you weren't expecting. At Courtyard we offer a better quality freshly made to order breakfast with many variety options. We do offer breakfast included rates to assist with offsetting the a-le-carte costs if you are ever interested in staying with us again! Thank you!

8/10 – Bra

Leo R. Thompson

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Jessica Evans, General Manager den 15. mars 2024
Thank you for giving us a rating of 4 out of 5! We would have loved to give you a 5-star experience, please let us know what we could have done better to meet your expectations! We hope to have you with us next time you are in the area!

10/10 – Utmerket

stephan

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Newish
Bodde her 1 natt i mars 2024
Svar fra Jessica Evans, General Manager den 15. mars 2024
Thank you for giving us a rating of 5! We are so glad you enjoyed your stay and hope to have you with us next time you are in the area!

10/10 – Utmerket

Jennifer

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Rooms are clean. Bathroom is big.
Bodde her 1 natt i mars 2024
Svar fra Jessica Evans, General Manager den 15. mars 2024
Thank you for giving us a rating of 5 and the kind words! We are so glad you enjoyed your stay and hope to have you with us next time you are in the area!

10/10 – Utmerket

Tricia

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It does not include breakfast
Bodde her 1 natt i mars 2024
Svar fra Jessica Evans, General Manager den 15. mars 2024
Thank you for giving us a rating of 5! We do offer breakfast included rates- something to keep in mind for your next visit to the area! We hope to see you with us next time!

10/10 – Utmerket

Deborah

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel was very clean and the staff was very accommodating.
Bodde her 1 natt i februar 2024
Svar fra Jessica Evans, General Manager den 15. mars 2024
Thank you for giving us a rating of 5 and the kind words! We are so glad you enjoyed your stay and hope to have you with us next time you are in the area!

10/10 – Utmerket

Jenna

Likte: Renhold
Bodde her 1 natt i januar 2024
Svar fra Jessica Evans, General Manager den 15. mars 2024
Thank you for giving us a rating of 5 and the kind words! We are so glad you enjoyed your stay and hope to have you with us next time you are in the area!

8/10 – Bra

Michelle

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Odd breakfast arrangement
Nice hotel and as I appreciate the Starbucks coffee, I did not like the breakfast arrangement. The staff were nice and friendly, but it was easily backed up. We were not in a rush in the morning, but I could see it being inconvenient if you needed to be somewhere. Price was high for the quality.
Bodde her 1 natt i februar 2024
Svar fra Jessica Evans. General Manager den 15. mars 2024
Hi Michelle, Thank you for the 8 out of 10 rating! We do understand that the Bistro concept isn't the preference for everyone! We are getting some improvements to the menu and additional staffing to assist with orders to make this quicker overall. We hope to see you again next time you are in the area!

10/10 – Utmerket

Ashley

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great amenities and more upscale feel for the price. Would definitely stay again!
Bodde her 1 natt i februar 2024
Svar fra Jessica Evans, General Manager den 15. mars 2024
Thank you for giving us a rating of 5 and the kind words! We are so glad you enjoyed your stay and hope to have you with us next time you are in the area!

10/10 – Utmerket

Lloyd

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It was a last minute find and for the money it did not disappoint. I would definitely stay there again.
Bodde her 3 netter i februar 2024
Svar fra Jessica Evans, General Manager den 15. mars 2024
Thank you for giving us a rating of 5 and the kind words! We are so glad you enjoyed your stay and hope to have you with us next time you are in the area!

10/10 – Utmerket

Tianicole

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i januar 2024
Svar fra Jessica Evans, General Manager den 15. mars 2024
Thank you for giving us a rating of 10! We are very glad to see you enjoyed your stay and hope to see you again soon!

10/10 – Utmerket

Craig

Bodde her 1 natt i januar 2024
Svar fra Jessica Evans, General Manager den 2. mai 2024
Thank you for the 5 out of 5 rating!! We hope to see you again soon!

10/10 – Utmerket

kristen leigh

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra Jessica Evans, General Manager den 15. mars 2024
Thank you for giving us a rating of 5! We are very glad to see you enjoyed your stay and hope to see you again soon!

10/10 – Utmerket

Kristin

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra Jessica Evans, General Manager den 15. mars 2024
Thank you for giving us a rating of 5! We are very glad to see you enjoyed your stay and hope to see you again soon!

10/10 – Utmerket

Jillian

Bodde her 2 netter i januar 2024

10/10 – Utmerket

Amanda

Forretningsreisende, Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024

8/10 – Bra

Dale og Boston

Bodde her 5 netter i desember 2023
Svar fra Jessica Evans den 15. mars 2024
Thank you for the 4 out of 5 rating! We hope to see you again soon!

4/10 – Dårlig

John

Likte: Renhold og personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
1) Barking yipping dog in room next door. 2) The room door key access was cancelled (key cards wouldn't open door) automatically at 10 AM when check-out was 12 Noon and I had to go down to desk, go get my ID for them to reinstate my key card. 3) the sanitary dispenser in the elevator squirted liquid all over my clothing which I did not initiate (notice it was all over the floor in the elevator) ... why do you even have these ?
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Deborah

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023

8/10 – Bra

James

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i november 2023

10/10 – Utmerket

James

Reiste med familie
Bodde her 1 natt i desember 2023
Svar fra Jessica, General Manager den 13. des. 2023
Hi James! Thank you for taking the time to review your experience! We are so happy you enjoyed your stay and hope to see you again soon!

8/10 – Bra

tabitha

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
We were only here one night but it was great
Bodde her 1 natt i november 2023
Svar fra Jessica, General Manager den 13. des. 2023
Hi Tabitha! Thank you for taking the time to review your experience! We are so happy you enjoyed your stay and hope to see you again soon!

8/10 – Bra

Cecelia og Dallas

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The rooms were very poorly lit. And they did not provide free coffee in the morning, or anytime for that matter.
Bodde her 2 netter i november 2023
Svar fra Jessica, General Manager den 13. des. 2023
Hi Cecelia, Thank you for taking the time to review your experience! At Courtyard we offer Starbucks coffee for purchase throughout the day, however there is complimentary coffee available in your guestroom, in which we can provide as many as you would like. We hope that we see you again soon!

2/10 – Forferdelig

Andrew

Forretningsreisende
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The room I was in did not have a working television. They called a maintenance guy up who “made a call” and left a voicemail. It never got fixed. I worked fifteen hour work day and wanted a place I kick it and relax at the end of the night and couldn’t even do that. You’d think for $206 a night on a TUESDAY, they would offer a better solution than making a call. I went to ask for a different room but was told they were “all booked.” The 75 empty parking spots in the lot say otherwise, but okay then, sure. Very dissatisfied.
Bodde her 1 natt i november 2023

8/10 – Bra

Lindsey

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Certain channels on tv didnt work but othwrwise good stay
Bodde her 1 natt i oktober 2023
Svar fra Jessica, General Manager den 13. des. 2023
Hi Lindsey! Thank you for taking the time to review your experience! We are so happy you enjoyed your stay, except for the tv channel issue as it seemed as there was an outage at that time. We do apologize! We hope to see you again soon!

10/10 – Utmerket

Ron

Bodde her 3 netter i oktober 2023
Svar fra Jessica, General Manager den 13. des. 2023
Hi Ron! Thank you for taking the time to review your experience! We are so happy you enjoyed your stay and provided us a 10 out of 10 review! We hope to see you again soon!

6/10 – Grei

Edward

Reiste med familie
Likte ikke: Personale og service og fasiliteter
Day staff were great throughout stay. But, late overnight staff (after 1:00am on 10/7) were unprofessional and not customer centric. One of our rooms had a deadbolt lock that got stuck throughout stay. Eventually resulting in a lockout at 2:00am. Staff was more concerned about "CYA" than correcting the problem. Evenutally, the problem was corrected by 4:00am. Resulting in being locked out of our room for 2 hours (2am-4am). Late overnight staff needs to trained in customer service principles. Day staff was well trained and professional.
Bodde her 2 netter i oktober 2023

8/10 – Bra

Susanne

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2023

4/10 – Dårlig

Kaitlyn

Bodde her 1 natt i oktober 2023

10/10 – Utmerket

Melinda

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great room, very clean and the front desk staff were very nice and helpful.
Bodde her 2 netter i oktober 2023

8/10 – Bra

walter

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
There are two or more separate marriot entities with poor lighting and its easy to go to the wrong one.Also poor signage
Bodde her 1 natt i oktober 2023

8/10 – Bra

robert

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Breakfast would be nice
Bodde her 1 natt i september 2023

10/10 – Utmerket

michael

Bodde her 1 natt i september 2023

10/10 – Utmerket

Richard

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice property. clean and quiet.
Bodde her 1 natt i august 2023

10/10 – Utmerket

Lou

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Very nice check-in. Carmen was very kind, warm and knowledgeable.
Bodde her 1 natt i september 2023

10/10 – Utmerket

Priya

Bodde her 1 natt i august 2023

10/10 – Utmerket

Frank

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i august 2023

10/10 – Utmerket

Bradley og McAllen

Bodde her 1 natt i juli 2023

4/10 – Dårlig

Ashley

Reiste med familie
Elevator hasn’t worked in over 18 months
The elevator is still not operating. We have stayed here over 7 times in the last 18 months. Since that first stay 18 months ago the elevator has been inoperable. The TV remote in our room did not work.
Bodde her 1 natt i juli 2023
Svar fra Jessica Evans den 8. aug. 2023
Hi Ashley, thank you for your feedback and we apologize on the elevator issue and how it has impacted your previous stays! It is never our intention to impact our guests like this, especially for so long. Unfortunately, you are correct, one of the two elevators has been down off and on since late last year due to a major part that is back ordered- it hasn't been quite a year yet though. Please know we have and still are working hard on getting this part in and installed to have both functioning for our guests and assisting guests the best that we can. It is in the works and should be fixed within the next few months.