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Anmeldelser av Chateau Suites

2.5 out of 5
Chateau Suites
2522 W Main St, Norristown, PA

Anmeldelser

6,4
Rangering på 10 − Utmerket. 110 av totalt 503 anmeldelser." "
Rangering på 8 − Bra. 134 av totalt 503 anmeldelser." "
Rangering på 6 − Grei. 79 av totalt 503 anmeldelser." "
Rangering på 4 − Dårlig. 74 av totalt 503 anmeldelser." "
Rangering på 2 − Forferdelig. 106 av totalt 503 anmeldelser." "

6,6/10

Renhold

7,0/10

Personale og service

5,8/10

Fasiliteter

6,4/10

Overnattingsstedets bygg og tilstand

6,2/10

Miljøvennlige løsninger

Anmeldelser

2/10 – Forferdelig

Coreu

Forretningsreisende
Likte ikke: Overnattingsstedets bygg og tilstand
Blood spatter on the wall very dirty. Not a comfortable place to stay
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Tamia

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Its was very clean and spacious. Friendly and helpful staff
Bodde her 2 netter i mai 2024

8/10 – Bra

Christina

Forretningsreisende
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The gentleman that checked me in and subsequently out was very kind.
Bodde her 2 netter i mai 2024
Svar fra Juan den 16. mai 2024
Thank you for your feedback.

2/10 – Forferdelig

Dione

Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Dirty
Bodde her 1 natt i mai 2024
Svar fra Juan den 16. mai 2024
Thank you for your feedback. I was disappointed to read that you did not have a pleasant check-in experience and can assure you I will be personally investigating the matter

2/10 – Forferdelig

Jason

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Rooms are trashy, property needs lots of work. Rented presidential suite was more like a downgraded traphouse suite.
Bodde her 1 natt i april 2024
Svar fra Juan den 2. mai 2024
Thank you for your feedback. I was disappointed to read that you did not have a pleasant check-in experience and can assure you I will be personally investigating the matter.

6/10 – Grei

Stephon

Bodde her 1 natt i april 2024
Svar fra Juan den 16. mai 2024
Thank you for your feedback.

10/10 – Utmerket

CHRIS

Reiste med partner, Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
FIRST,I HAD A PROB WITH BOOKING, THE FIRST TI THE LAST STAFF I DELT WITH WAS AWESOME IT JUST MADE ME WANNA STAY HERE AS LONG AS I CAN I THANK THEM I REALLY DO THX
Bodde her 1 natt i april 2024
Svar fra Juan den 25. apr. 2024
Dear Traveler. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

6/10 – Grei

Chris

Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
I won’t stay there again.
Bodde her 1 natt i april 2024
Svar fra Juan den 15. apr. 2024
Thank you for your feedback. I was disappointed to read that you did not have a pleasant check-in experience and can assure you I will be personally investigating the matter.

6/10 – Grei

Wayne

Bodde her 2 netter i april 2024
Svar fra Juan den 16. mai 2024
Thank you for your feedback.

2/10 – Forferdelig

Kari

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Room was not very clean and it looked like a landlord's special paint job inside. Not professional. An event had music blasting well into the evening hours and there was no escape from the sound while in my room. I literally couldn't hear the desk attendant when he showed up due to the music
Bodde her 1 natt i januar 2024
Svar fra Juan den 18. mars 2024
Thank you for your feedback. I was disappointed to read that you did not have a pleasant check-in experience and can assure you I will be personally investigating the matter.

10/10 – Utmerket

Emmilyne

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It’s in a good area with lots of shops near by
Bodde her 3 netter i mars 2024
Svar fra Juan den 7. mars 2024
Dear Traveler. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

8/10 – Bra

Lia

Likte: Renhold og personale og service
Bodde her 2 netter i februar 2024
Svar fra Juan den 20. feb. 2024
Thanks for your feedback

4/10 – Dårlig

Christopher

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Disappointed
The room was eh ok. Not alot of hot water. When checking out nobody at desk and no one answers the after hrs number. If going down just for somewhere to stay, then it is not too bad.
Bodde her 1 natt i februar 2024
Svar fra Juan den 20. feb. 2024
Thanks for your feedback ,we apologize for your disappointing experience

2/10 – Forferdelig

Mark

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
They did not have the room that i reserved over two weeks before and told me that at 5pm the day of check in. That turned out to be a godsend because upon inspection of the property I would not have stayed there anyway. Do not book a room at the Chateau Suites in East Norristown Pennsylvania. You have been warned. Shame on Expedia for lending any credence that this property is any resemblance of a decent place to stay. I have never before given a review of anything in my 70 years. You have been warned.
Bodde her 1 natt i februar 2024
Svar fra Juan den 20. feb. 2024
Thanks for your reviewwe don't understand the review. you never stayed at the property. in addition the room was not ready because you try to do a check in at 1:00pm every check in is at 3:00pm

8/10 – Bra

Avery

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We had a great time, everything was great! We loved the jacuzzi only thing was the water temperature would go cold really quick so we couldn’t fill it all the way up. The first few minutes of our stay began a little stressful tho due to an older white man staying a couple rooms next to us that was angry for some reason at someone and we could hear him screaming racial slurs for over 30 minutes, as well as aggressively slamming stuff. Not the properties fault, but it was very loud and disruptive and gross. Made the beginning of our stay a little uncomfortable since my partner isn’t white, it felt a little threatening. Again, not the properties fault whatsoever i just hope in the future if they hear something like this again to address it. Other than that though everything was great.
Svar fra Juan den 20. feb. 2024
Thanks for your feedback we apologize for the inconvenience with the other guest

8/10 – Bra

John

Bodde her 1 natt i februar 2024
Svar fra Juan den 15. apr. 2024
Dear Traveler. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

4/10 – Dårlig

Alex

Bodde her 2 netter i februar 2024
Svar fra Juan den 15. apr. 2024
Thank you for your feedback. I was disappointed to read that you did not have a pleasant check-in experience and can assure you I will be personally investigating the matter.

6/10 – Grei

Natalie

Forretningsreisende
Bodde her 4 netter i desember 2023
Svar fra Juan den 22. jan. 2024
Dear Traveler. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

2/10 – Forferdelig

Montese

Reiste med partner, Forretningsreisende
Bedbugs smh
Bodde her 2 netter i januar 2024
Svar fra Juan den 13. jan. 2024
Thank you for your feedback. I was disappointed to read that you did not have a pleasant check-in experience and can assure you I will be personally investigating the matter.

4/10 – Dårlig

Amber

Reiste med partner, Forretningsreisende
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
It was quiet and the staff were very friendly and negotiable but i stayed in two different rooms at this location and neither room had any kind of heat source (no base bored heat) (no multi functional window unit) had to buy a small plug in floor heater from a thrift store in order to endure the stay
Bodde her 1 natt i januar 2024
Svar fra Juan den 10. jan. 2024
Thank you for your feedback. I was disappointed to read that you did not have a pleasant check-in experience and can assure you I will be personally investigating the matter.

10/10 – Utmerket

Tanya

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very clean and wonderful service and staff
Bodde her 1 natt i desember 2023
Svar fra Juan den 4. jan. 2024
Dear Traveler. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 – Utmerket

Dee

Bodde her 1 natt i desember 2023
Svar fra Juan den 29. des. 2023
Dear Traveler. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

8/10 – Bra

Natalie

Bodde her 3 netter i desember 2023
Svar fra juan den 27. des. 2023
. Dear Traveler. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 – Utmerket

Jose

Forretningsreisende, Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra Juan den 22. des. 2023
Dear Traveler. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 – Utmerket

Lynn

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra Juan den 20. des. 2023
Dear Traveler. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

4/10 – Dårlig

John

Bodde her 1 natt i desember 2023
Svar fra Juan den 20. des. 2023
Dear Traveler. Thank you for your review

10/10 – Utmerket

Dee

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
👍
Bodde her 1 natt i desember 2023
Svar fra Juan den 20. des. 2023
Dear Traveler. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

2/10 – Forferdelig

Christina

Forretningsreisende
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The lobby was difficult to locate and poorly labeled. I had gone to two different doors (one was locked and I was redirected from the second) prior to gaining access to the lobby. Parking was poorly identified which required my moving my car. Check out requires additional time/steps. Toilet didn’t flush properly. Hand towels were dirty. Air vent in bathroom full of dust and debris. Actual vent cover was laying on back of toilet seat. The bedding was near bare and I was freezing most of the night even with the heat vent on. Tap water smelled awful. Poor lighting in room.
Bodde her 1 natt i desember 2023
Svar fra Juan den 20. des. 2023
Dear Traveler. Thank you for your review. We have a lot of signs in the property. we have parking for 250 cars. we dont have any record of you complaining or asking for a different room

8/10 – Bra

Hedy

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra Juan den 14. des. 2023
Dear Traveler. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel

8/10 – Bra

Antonio

Bodde her 1 natt i desember 2023
Svar fra Juan den 10. des. 2023
Dear Traveler. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

6/10 – Grei

Thomas

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Fasiliteter
Clean basic room
Bodde her 1 natt i desember 2023
Svar fra Juan den 7. des. 2023
Dear Traveler. Thank you for your review

8/10 – Bra

Susan

Reiste med partner, Reiste med kjæledyr
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Convenient location. Helpful, friendly staff.
Bodde her 1 natt i desember 2023
Svar fra Juan den 6. des. 2023
Dear Traveler. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

2/10 – Forferdelig

Alex

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra Juan den 6. des. 2023
Thank you for your review

8/10 – Bra

Lynn

Bodde her 2 netter i desember 2023
Svar fra Juan den 6. des. 2023
Dear Traveler. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

8/10 – Bra

Susan

Bodde her 1 natt i november 2023
Svar fra Juan den 6. des. 2023
Dear Traveler. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

8/10 – Bra

Beth

Likte: Renhold, personale og service og fasiliteter
It is obvious that the buildings are older, but they are clean! Oscar, the front end person, could not have been more helpful and nice. The back parking lot is dark which makes it a little scary to walk to your room at night.
Bodde her 1 natt i november 2023
Svar fra Juan den 18. nov. 2023
Dear Traveler. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

4/10 – Dårlig

Pat

Reiste med familie
Likte: Renhold og personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
There was mold on the ceiling of the room. There was only 2 towels. Normally hotels provide 3. The bathroom is pretty new but why would you put wood trim in the shower. That is already starting to rot.
Bodde her 2 netter i november 2023
Svar fra Juan den 14. nov. 2023
Thank you for your feedback. I was disappointed to read that you did not have a pleasant check-in experience and can assure you I will be personally investigating the matter.

8/10 – Bra

Antony

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i november 2023
Svar fra Juan den 8. nov. 2023
Dear Traveler. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

4/10 – Dårlig

Raymonde

Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bed wasn't comfortable only two pillow ac wasn't working properly
Bodde her 1 natt i oktober 2023
Svar fra Juan den 3. nov. 2023
Thank you for your feedback. I was disappointed to read that you did not have a pleasant check-in experience and can assure you I will be personally investigating the matter

8/10 – Bra

Tony

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2023
Svar fra Juan den 29. okt. 2023
Dear Traveler. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 – Utmerket

Yathrib

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Upon arrival the property looks like a banquet hall but once you ride around to the lobby it’s very beautiful and quiet. I enjoyed my weekend stay,, the hot tub/ jacuzzi did take a while to fill up but I overall loved it.
Bodde her 2 netter i oktober 2023
Svar fra Juan den 29. okt. 2023
Dear Traveler. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

2/10 – Forferdelig

Dale

Reiste med familie
Likte ikke: Overnattingsstedets bygg og tilstand
BEDBUGS!! We stayed long enough to get our money refunded. Avoid at all costs.
Bodde her 1 natt i oktober 2023
Svar fra Juan den 29. okt. 2023
Dear Traveler. Thank you for your review.We dont have any BEDBUGS we exterminated our rooms every week. sorry for the confusion

2/10 – Forferdelig

Tanya

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i oktober 2023
Svar fra Juan den 9. okt. 2023
Dear Traveler. Thank you for your review

10/10 – Utmerket

Doris

Bodde her 1 natt i oktober 2023
Svar fra Juan den 29. okt. 2023
Dear Traveler. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

2/10 – Forferdelig

Kenneth

Likte ikke: Personale og service
Cancelled without notice
Booked a room here a month or two in advance. I was near the end of my seven hour drive to the property when I got a phone call that they were cancelling my reservation on me! Room needed some sort of unspecified maintenance and was 'unusable'. No other rooms of any kind were available apparently, so I had to pull over and find another place to stay at the last minute - and about 45 minutes further away. No compensation, nothing. Completely unacceptable!
Bodde her 2 netter i september 2023
Svar fra Juan den 27. sep. 2023
Thank you for your feedback. I was disappointed to read that you did not have a pleasant check-in experience and can assure you I will be personally investigating the matter.

10/10 – Utmerket

Richard

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Everything was fine
Bodde her 1 natt i september 2023
Svar fra Juan den 27. sep. 2023
Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

6/10 – Grei

Dorelis

Bodde her 1 natt i september 2023
Svar fra Juan den 9. okt. 2023
Dear Traveler. Thank you for your review

10/10 – Utmerket

Barry

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice place
Convenient location. Friendly staff. A lot of things to do in the area.
Bodde her 2 netter i september 2023
Svar fra Juan den 13. sep. 2023
Dear Traveler. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

4/10 – Dårlig

Mansueto

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i september 2023
Svar fra Juan den 10. sep. 2023
Thank you for your review

8/10 – Bra

Brian

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Renovations being done on property
Also ask front desk if there is a private party at the Monaco club attached in front. A very festive party went on with techno music until the wee hours of the morning. My wife and I sleep hard so it didn’t bother us. If you’re a light sleeper, better ask first. Also bathroom was rehabbed and it was BEAUTIFUL. Front part of the room was not. Bed was comfortable and clean, coffee maker and micro in room. I would definitely stay here again.
Bodde her 1 natt i september 2023
Svar fra Juan den 6. sep. 2023
Dear Traveler. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel