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Anmeldelser av Sheraton Sonoma Wine Country Petaluma

3.5 out of 5
Sheraton Sonoma Wine Country Petaluma
745 Baywood Dr, Petaluma, CA

Anmeldelser

8,4

Veldig bra

Rangering på 10 − Utmerket. 503 av totalt 1004 anmeldelser." "
Rangering på 8 − Bra. 303 av totalt 1004 anmeldelser." "
Rangering på 6 − Grei. 93 av totalt 1004 anmeldelser." "
Rangering på 4 − Dårlig. 65 av totalt 1004 anmeldelser." "
Rangering på 2 − Forferdelig. 40 av totalt 1004 anmeldelser." "

8,8/10

Renhold

8,6/10

Personale og service

8,0/10

Fasiliteter

8,6/10

Overnattingsstedets bygg og tilstand

8,2/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Flott
Flott hotell. Veldig god frokost i restauranten.
Bodde her 1 natt i juni 2019
Svar fra Kaylah den 3. juli 2019
Thank you for your stay!

8/10 – Bra

Hilde

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Flott hotel
Bodde en natt her på vei fra sonoma Valley til San fransisco. Flott hotell, store rom og gode senger. Hyggelig innsjekk. Pent bassengområde. Treg frokost servering eneste minus. Men god mat.
Bodde her 1 natt i september 2018
Svar fra Hotel Manager den 14. nov. 2018
Thank you for choosing to stay at the Sheraton Sonoma County - Petaluma and providing your honest feedback on the Guest Satisfaction Survey. We hope to serve you again whenever your travels bring you back to Petaluma.

10/10 – Utmerket

Janet

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

4/10 – Dårlig

Xiomara

Reiste med partner
Likte ikke: Personale og service og fasiliteter
kind of a deserted area
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Antonia A.

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I had a marina view room. Nice to look out on the water. Was very clean and quiet and I got a great night sleep at a fair price. Will definitely visit again.
Bodde her 1 natt i mai 2024

2/10 – Forferdelig

Michael

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
I arrived at the property to check in, and was told that they overbooked. The nearest property to accommodate me was 30 minutes away. So I slept in my car.
Bodde her 1 natt i mai 2024

2/10 – Forferdelig

Matthew

Forretningsreisende
Likte ikke: Personale og service
Terrible check in experience with confusing staff that didn’t know what they were doing
Bodde her 1 natt i mai 2024

4/10 – Dårlig

Darryl og PORTERVILLE

Forretningsreisende
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
I was double charged for my stay. Sheraton Petaluma agreed but waiting for the return on double charge
Bodde her 1 natt i april 2024

10/10 – Utmerket

Teffeney og Galt

Bodde her 1 natt i april 2024

8/10 – Bra

Hana

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It’s a nice hotel, somewhat dated but nice.
Bodde her 1 natt i mars 2024

10/10 – Utmerket

William

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
A
Bodde her 2 netter i april 2024

6/10 – Grei

OLGA

Reiste med familie og små barn
Likte: Renhold og personale og service
The stay was fine. It definitely needs a few upgrades and upkeeps on the property itself. The kids enjoyed the pool and hot tub so that’s always a win. Paid for parking with Expedia but was still charged through the hotel….. .
Bodde her 2 netter i mars 2024

10/10 – Utmerket

Jose

Reiste med partner, Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great location easy access from freeway.
Bodde her 1 natt i mars 2024

6/10 – Grei

Louise

Likte: Renhold
Lovely large room and bathroom. Clean.
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Art Pillado

Bodde her 1 natt i februar 2024

10/10 – Utmerket

Chase

Bodde her 1 natt i mars 2024

10/10 – Utmerket

Ronald

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Property was amazing! Views and area are so beautiful. Enjoyed staying there!
Bodde her 3 netter i februar 2024

10/10 – Utmerket

Whitney

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Wonderful staff. Wonderful hotel. We had a suite that opened up to the marina. Will definitely be staying there again.
Bodde her 1 natt i februar 2024

10/10 – Utmerket

KAREN

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Everything has been perfect the three times I have stayed at your hotel.
Bodde her 2 netter i februar 2024

10/10 – Utmerket

Garret

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice hotel with good people!
Bodde her 3 netter i februar 2024

6/10 – Grei

James

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Their computer system and cc machine did not work, they ended up billing my card two times for $100, but claimed it did not go through... Had my bank notify me when there is a charge to my cc, so could refute their assertion it did not register. Frustrating
Bodde her 1 natt i februar 2024

6/10 – Grei

Christy

Forretningsreisende
The view of the marina was nice. There is a walking trail in the estuary that is beautiful. My room did not have a refrigerator and I had to move rooms only to find that the new room had no microwave. I was too tired to move again. The outside of the building is weathered and needs maintenance. All in all, it was fine for the 1 night I needed to stay due to a power outage.
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Teresa

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Perhaps, better variety in rhe foods.
Bodde her 1 natt i januar 2024

4/10 – Dårlig

Damian

Reiste med familie
Likte: Renhold
A Haunted Hotel
It was like a Ghost Town. The phone didn't work. This is a fairly large Sheraton Hotel and I kid you not the only service employee I saw was the woman behind the desk. The phone didn't work, and the wind howled through the room and the hallway like a haunted hotel. Also, there were not many guests that was obvious, but they put me on the third floor, all the way at the end with a view of the roof. Also, they have a huge parking lot that was totally empty but they charged me $15 to park there. Room was fine but definitely will not stay there again. It was spooky. It was in the middle of a storm and the howling of the wind in the room and the hallway, combined with an empty hotel and no employees freaked me out haha.
Bodde her 1 natt i februar 2024
Svar fra Max, General Manager den 6. feb. 2024
Dear Damian,Thank you for your stay and providing feedback. Your experience of feeling haunted is not typical for us. I can see how the impression was made though. Occupancy for the entire area is low this time of year and the storms did not help. I regret assigning a room so far away. We do charge parking to offset the cost of security patrol and maintaining such a large lot. Please consider us again for a more lively stay. We'll have the game on!

8/10 – Bra

Ramanathan

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Property was a bit further away from easy dining and breakfast wasn't included, and the elevator was freezing cold. Other than that, it was a nice hotel, with friendly staff.
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Alejandro

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
All good and accessible, pretty big parking lot and nice installations.
Bodde her 1 natt i januar 2024
Svar fra Margaret T. den 1. feb. 2024
Thank you for your feedback Mr. Cabrera! We appreciate you and hope to see you again soon!

10/10 – Utmerket

Vallen

Likte: Renhold, personale og service og romkomfort
Fav place
Sheraton in Petaluma is my favorite place to stay. Love the sauna and hot tub. The lady at the front desk was awesome. She even upgraded me to a room with a jet tub for free (slow season). The jet tub unfortunately did not work but the room was awesome otherwise.
Bodde her 2 netter i januar 2024
Svar fra Margaret T. den 1. feb. 2024
Hello Mr. Burkhauser, thank you for your great feedback. We're glad to see you enjoyed your stay with us and hope to see you again soon!

10/10 – Utmerket

Holly

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Loved our stay here
Loved our stay here. The view from our room was gorgeous. The entire staff was extremely welcoming and friendly. I’m normally a Hilton girl but the stay here makes me want to switch over. Would definitely stay here again.
Bodde her 2 netter i desember 2023
Svar fra Margaret T. den 1. feb. 2024
Thank you Holly for your wonderful feedback. We do hope to see you again soon!

10/10 – Utmerket

Jaime

Reiste med partner, Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Super chill and quiet.
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Jose

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Shawn

Bodde her 2 netter i desember 2023

10/10 – Utmerket

Tiffany

Bodde her 2 netter i desember 2023

10/10 – Utmerket

Patty A. og Stevenson Ranch

Bodde her 2 netter i desember 2023
Svar fra Margaret T. den 1. feb. 2024
We're glad to see you enjoyed your stay with us! Thank you for your feedback and hope to see you again soon!

10/10 – Utmerket

London

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great pet accommodations, comfortable clean room
We traveled with 2 dogs, and that is already a bit stressful, but the pet friendly rooms and accommodations at the Sheraton made it an easier trip. The room was clean, with no smells, ground level, and easy access in and out for pups. We had a great experience, comfortable beds, and the room was updated.
Bodde her 2 netter i desember 2023

10/10 – Utmerket

Carolyn

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Melissa

Bodde her 3 netter i desember 2023
Svar fra Margaret, Front Desk Agent den 22. des. 2023
Thank you, Melissa, for your feedback! We appreciate your business and hope to see you again soon! Happy Holidays from the Sheraton Team!

8/10 – Bra

David og Brooklyn

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra Margaret, Front Desk Agent den 22. des. 2023
Thank you, David, for your feedback! Please let us know if there is anything we can do to improve for next time and hope to see you again soon! Happy Holidays from the Sheraton Team!

10/10 – Utmerket

Patrick

Bodde her 1 natt i desember 2023
Svar fra Heather den 17. des. 2023
Thank you Patrick!!

8/10 – Bra

Verifisert reisende

Forretningsreisende
Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Good solo trip
Great time for myself at the Sheraton, was close enough to my destination and comfortable during day and night.
Bodde her 1 natt i desember 2023
Svar fra Margaret, Front Desk Agent den 22. des. 2023
Thank you for your feedback! We greatly appreciate your business and we're glad we were able to accommodate your stay! We hope to see you again soon!

10/10 – Utmerket

Michael

Bodde her 1 natt i november 2023
Svar fra Margaret, Front Desk Agent den 22. des. 2023
Thank you, Michael for your response! We are glad you enjoyed your stay with us! We hope to see you again soon.

10/10 – Utmerket

Juan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Muy bueno
Bodde her 1 natt i november 2023

10/10 – Utmerket

Mina

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Margaret did an excellent job in welcoming and setting us up at reception.
Bodde her 2 netter i november 2023
Svar fra Margaret, Front Desk Agent den 22. des. 2023
Thank you for your review, Ms. Faroozi! I hope to see you again when you return! Happy Holidays!

10/10 – Utmerket

Julia

Bodde her 1 natt i november 2023
Svar fra Margaret, Front Desk Agent den 22. des. 2023
Thank you, Julia for taking time to write this review! We hope to see you again soon! Happy Holidays from the Sheraton Team!

10/10 – Utmerket

Debhani

Bodde her 1 natt i november 2023

10/10 – Utmerket

Melanie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i november 2023

10/10 – Utmerket

Megan

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everyone was very kind and helpful!!! The rooms were very clean with great views of the harbor.
Bodde her 1 natt i november 2023

6/10 – Grei

Verifisert reisende

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Romkomfort
Uncomfortable bed
Staff was good. Bed mattress was horrible. It sagged and was uncomfortable to sleep on. Other than that room was great.
Bodde her 2 netter i oktober 2023

8/10 – Bra

William og The Woodlands

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Was in and out too fast to use any facilities.
Bodde her 1 natt i oktober 2023

8/10 – Bra

Patricia

Reiste med partner
Likte: Personale og service
Hotel is getting old
Bodde her 1 natt i oktober 2023

10/10 – Utmerket

Jesse

Bodde her 1 natt i oktober 2023