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Anmeldelser av The Sebel Swan Valley The Vines

3.5 out of 5
The Sebel Swan Valley The Vines
79 Hermitage Drive, The Vines, WA

Anmeldelser

8,6

Utmerket

Rangering på 10 − Utmerket. 75 av totalt 160 anmeldelser." "
Rangering på 8 − Bra. 57 av totalt 160 anmeldelser." "
Rangering på 6 − Grei. 20 av totalt 160 anmeldelser." "
Rangering på 4 − Dårlig. 7 av totalt 160 anmeldelser." "
Rangering på 2 − Forferdelig. 1 av totalt 160 anmeldelser." "

8,8/10

Renhold

7,8/10

Personale og service

9,0/10

Fasiliteter

8,6/10

Overnattingsstedets bygg og tilstand

4,0/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Linda

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024
Svar fra AVC Team den 17. mai 2024
Hi Linda, What great feedback! I will share this with the team and they will be thrilled. Until next time. Kind Regards, AVC Team

10/10 – Utmerket

Hannah

Bodde her 2 netter i februar 2024
Svar fra AVC Team den 17. mai 2024
Hi Hanna, What great feedback! I will share this with the team and they will be thrilled. Until next time. Kind Regards, AVC Team

6/10 – Grei

Shane

Reiste med familie
Likte: Renhold og romkomfort
Great location - service needs work
Location was great - lovely place for families Sadly the service was substandard- slow - understaffed and low motivated staff. We had one hour wait of food from cafe / half an hour wait for some eggs at bfast / an incorrectly working app for room service When addressed it seems everything pointed to poor staffing .. loved the sunsets and kangaroos on the golf course
Bodde her 2 netter i januar 2024
Svar fra Eugene den 28. mars 2024
Good Morning Shane, Thanks for taking the time to provide your feedback. I've shared your comments with our teams to ensure that staffing is looked into in future. Perhaps there was a shortage at the time but we are also very pleased to hear you enjoyed the location and scenery. Kind Regards, Eugene

6/10 – Grei

Rachael

Bodde her 2 netter i januar 2024

6/10 – Grei

deborah

Reiste med familie og små barn
The size & location was excellent, the amenities excellent. Unfortunately our sliding door was broken & unable to close it rang Reception gentleman came over to look at it & said it couldn’t be fixed until the next day but they have cameras so all good!! Not good for 2 women & 2 young children to sleep all night with an open door.
Bodde her 4 netter i desember 2023
Svar fra Eugene den 28. mars 2024
Good Morning and thank you for your feedback. We have taken your feedback on board and will look to improve our services in the future. We understand that our team were able to discuss your concerns at the time and we hope to see you again soon to make it a smoother experience. Kind Regards, Eugene

8/10 – Bra

Alyssa

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 3 netter i juli 2023

6/10 – Grei

Jamie

Bodde her 4 netter i juli 2023

10/10 – Utmerket

Lilian

Bodde her 2 netter i juni 2023

8/10 – Bra

Jessica

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mars 2023
Svar fra Accor Vacation Club team den 6. apr. 2023
Dear guest,Thank you for your feedback! Looking forward to having you back.Kind regards

10/10 – Utmerket

Teresa

Reiste med familie
Likte: Renhold og overnattingsstedets bygg og tilstand
We have stayed at The Sebel twice now and find it very relaxing (other than, this time, the children in the adjoining room were crazy noisy! Thankfully not constantly) Beautiful surroundings and great facilities.
Bodde her 2 netter i februar 2023
Svar fra Accor vacation Club team den 6. apr. 2023
Dear Teresa,Thank you very much for the feedback. It is hard to predict the behavior of kids, but we are happy that it did not disturb your stay and you could enjoy the beautiful surroundings and our facilities! We are looking forward to having you back!Kind regards

8/10 – Bra

Verifisert reisende

Likte: Renhold og romkomfort
As usual was very nice but unfortunately this time there were some families next door with very young children and there was a lot of noise coming through the adjoining door
Bodde her 4 netter i februar 2023
Svar fra Accor Vacation Club team den 6. apr. 2023
Dear guest,Thank you very much for the feedback. We are sorry to hear that other guests have disturbed your stay. It is hard to predict the behavior of children. Next time we can allocate you to a more remote room that you would find more peaceful.Looking forward to having you back!Kind regards

10/10 – Utmerket

Jamie

Likte: Renhold og romkomfort
Bodde her 3 netter i februar 2023
Svar fra Accor Vacation Club team den 6. apr. 2023
Thank you for your feedback! Looking forward to having you back!Kind regards

10/10 – Utmerket

Penny

Reiste med familie
Likte: Renhold
Modern, clean & new
Bodde her 3 netter i januar 2023

6/10 – Grei

Paul

Reiste med familie
Likte: Romkomfort
I’m not a grumpy old man
Whilst the room was ok , I didn’t mind leaves on the balcony or the toilet being small (how big do you need), as others have complained. What I did mind was the noise that families with smallish children were creating, we were there 4 nights and every morning(6.30am) children were running around screaming and yelling. We will not be back, and those parents with the kids need to get better or find a caravan park, more suited to your poor parenting.
Bodde her 4 netter i januar 2023

8/10 – Bra

Leonie

Likte: Renhold og romkomfort
Very Good at The Vines
This block of apartments is situated quite a distance from the Novotel, on the far side of the golf course, where we had to check-in and out. We did use the resort hotel restaurant and bar for a couple of meals and drinks. We stayed 4 nights in an upstairs apartment style room, which was clean and comfortable. The downside, there are no lifts in building, so had to carry bags up the stairs. Nice sized pool. Not staffed and we did not book housekeeping being over the Xmas holiday break.
Bodde her 4 netter i desember 2022

8/10 – Bra

Tanya

Likte ikke: Fasiliteter
Bodde her 2 netter i oktober 2022

2/10 – Forferdelig

Daniel

Likte ikke: Renhold
Bodde her 2 netter i september 2022

8/10 – Bra

Christie

Likte: Renhold og romkomfort
Overall a good stay
Checking in was a headache, google maps took us to the rear carpark. It was raining, we got out and tried to follow the one sign that pointed towards reception but couldn't find it. Got back in the car, tried phoning Sebel but were advised their office was closed (despite 24 hour reception. Couldn’t find a direct number for the hotel). Checked our email again and noticed it said to check in at Novotel (it was about 7pm, dark and raining.) Drove over to the other hotel, checked in, the young, male staff member kindly provided a map and circled our building, but we still ended up back in the customer rear carpark, not realising we were meant to be in the Apartment building. So walked around for a good 10 minutes or so with our luggage in the rain and the dark before working out where we were meant to go. I slept well the first night, but there was a strange, loud noise the second night (reported when we checked out). It sounded like the aircon or fridge was working too hard, or a neighbour was running a spa intermittently, but I don't know what it was. Overall it was an okay stay, but I'll probably pick somewhere else next time.
Studio Apartment
Studio Apartment
Bodde her 2 netter i mai 2022

10/10 – Utmerket

Dina

Reiste med familie og små barn
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Good golf course with extra kangaroos on site
Bodde her 2 netter i mars 2022

8/10 – Bra

Daniel

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
A very pleasant stay, staff were friendly and helpful, Very relaxing.
Bodde her 2 netter i februar 2022

6/10 – Grei

Nhiari

Reiste med familie og små barn
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Pool area was nice, apartment was nice. Buffet at restaurant was empty and not a great selection for the price. We didn't dine in there after booking.
Bodde her 2 netter i januar 2022

10/10 – Utmerket

Stephanie

Bodde her 2 netter i desember 2021

10/10 – Utmerket

Chelsea

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
I had no questions about my stay as everything was answered. I was e-mailed a description of how to get to the Novotel Reception for check-in and check-out and then how to get to my hotel. I didn’t need to call up to confirm as I got an e-mail. Parking was easy. My room was perfect. Would definitely recommend it.
Bodde her 2 netter i desember 2021

6/10 – Grei

Bradley

Reiste med partner
Likte: Fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Renhold
Lots of spider webs and spiders and bugs inside out out
Bodde her 2 netter i desember 2021

10/10 – Utmerket

Chloe

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 3 netter i november 2021

10/10 – Utmerket

Livia

Likte: Renhold og romkomfort
Perfect Anniversary ❤️
We had an incredible stay at The Sebel. The facilities are shared with the Novotel so it was nice to be able to walk around the property. The food was amazing at both restaurants. Service was great and our room was so clean and beautiful overlooking the golf course. We had an amazing three night stay for our Anniversary. We will definitely be back again. Loved everything about it.
Bodde her 3 netter i november 2021

4/10 – Dårlig

Gemma

Reiste med familie og små barn, Reiste med familie
Likte: Fasiliteter
Likte ikke: Renhold
The balcony was disgusting very dirty and we requested a ground floor because we have two small children and we got a balcony
Bodde her 2 netter i oktober 2021

10/10 – Utmerket

Grant

Bodde her 2 netter i oktober 2021

8/10 – Bra

Darrell

Likte: Renhold og romkomfort
This was self contained apartment which was clean, comfortable, spacious (for 2 people) in a quiet location overlooking the golf course and the kangaroos. The facilities at the resort include mini golf, pool,and tennis courts. It is just over a 5 minute drive from Ellenbrook and a supermarket. The wineries and other Swan valley attractions were all within a short drive. However we were disappointed to find out that the WiFI surcharge was $10 per day
Bodde her 2 netter i september 2021

10/10 – Utmerket

graham

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
peaceful and relaxing
Bodde her 3 netter i august 2021

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold og romkomfort
Bodde her 2 netter i april 2021

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Absolutely delighted with our stay. Apartment was beautiful and clean. The grounds were stunning . Highly recommended
Bodde her 3 netter i mars 2021

10/10 – Utmerket

Sue

Reiste med familie
Likte: Renhold og romkomfort
Great relaxing time kangaroo, birds, kookaburras nice green lawns trees quite
Bodde her 3 netter i januar 2021

6/10 – Grei

Monica

Reiste med familie
Likte ikke: Romkomfort
Not comfortable to stay
Beautiful place, location, unfortunately the bed is not comfortable at all and the air conditioner vent right facing the bed. Unfortunately we stayed in summer time so when the aircon is on, it's blowing on your heads when you sleep.
Bodde her 2 netter i januar 2021

10/10 – Utmerket

Verifisert reisende

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The location is beautiful, parrots and wildlife in the evenings right outside the balcony makes it a pleasure to just sit and watch. Great facilities and rooms are perfect.
Bodde her 2 netter i desember 2020

10/10 – Utmerket

Verifisert reisende

Likte: Renhold og romkomfort
Great views
Really loved the views and the set up of the appartment. Beautiful place overall.
Bodde her 2 netter i oktober 2020

10/10 – Utmerket

Brooke og Kalgoorlie

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful views and so peaceful. Staff were all extremely friendly and polite.
Bodde her 2 netter i oktober 2020

10/10 – Utmerket

Verifisert reisende

Reiste med en gruppe
Likte: Renhold og romkomfort
Enjoy the stay
Lovely room with stunning views. Friendly staff, very helpful.
Bodde her 2 netter i juli 2020

10/10 – Utmerket

Federico

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Amazing nature and surroundings
Bodde her 2 netter i februar 2020

10/10 – Utmerket

Harvey og Alberta Canada

Reiste med familie
Likte: Renhold og fasiliteter
We enjoyed a great room overlooking the golf course and everything worked and was very clean, we would stay there again.
Bodde her 5 netter i januar 2020

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Like - pool & breakfast buffet. Dislike - view from room was large container & car park. Not enough options for dinner.
Bodde her 3 netter i november 2019

10/10 – Utmerket

Beverley

Bodde her 2 netter i november 2019

8/10 – Bra

Sean

Reiste med familie
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Nice location
Nice new room and new facilities. Noise between rooms was an issue, could hear the baby next door and the main door being opened all night. Some power points didn’t work.
Bodde her 3 netter i november 2019

8/10 – Bra

Ray og Perth

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Liked the view of the golf course and the kangaroo s
Bodde her 2 netter i september 2019

8/10 – Bra

Aaron

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Awesome and had the experience of wild kangaroos coming to the patio.
Bodde her 3 netter i september 2019

10/10 – Utmerket

Han

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Nice golf resort.
Comfortable place with all the necessary facitilities needed for family with small kids. Just ask for ground floor if you don't want to lug all the heavy luggages up the stairs. Kangeroos aplenty. U can see them from the balconies.
Bodde her 2 netter i august 2019

6/10 – Grei

Verifisert reisende

Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Bodde her 3 netter i juli 2019

10/10 – Utmerket

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location, easy parking, had everything we needed for our weekend away.
Bodde her 2 netter i juli 2019

10/10 – Utmerket

Verifisert reisende

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very spacious apartment with picturesque view of golf course
Bodde her 3 netter i juni 2019

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service og fasiliteter
Bodde her 2 netter i april 2019