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Anmeldelser av Atrium Resort Hotel

3 out of 5
Atrium Resort Hotel
65 Ormsby Terrace, Mandurah, WA

Anmeldelser

7,0

Bra

Rangering på 10 − Utmerket. 198 av totalt 1002 anmeldelser." "
Rangering på 8 − Bra. 377 av totalt 1002 anmeldelser." "
Rangering på 6 − Grei. 228 av totalt 1002 anmeldelser." "
Rangering på 4 − Dårlig. 141 av totalt 1002 anmeldelser." "
Rangering på 2 − Forferdelig. 58 av totalt 1002 anmeldelser." "

7,6/10

Renhold

7,8/10

Personale og service

6,8/10

Fasiliteter

6,4/10

Overnattingsstedets bygg og tilstand

6,4/10

Miljøvennlige løsninger

Anmeldelser

4/10 – Dårlig

Susan

Reiste med familie
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nothing
Bodde her 1 natt i april 2023
Svar fra Gardenia den 31. mai 2023
Hi Susan, Thank you for taking the time to leave your feedback. I am sorry we did not meet your expectations, we do strive to provide a superior service and apologise we did not deliver this time. We hope you will give us the opportunity to be of service to you in the near future. Warm regards,

6/10 – Grei

Paul

Reiste med familie
Likte: Renhold og personale og service
For a 3 star property and price it’s great. We were happy with everything. It is dated but is kinda cool. There is only an indoor pool no outdoor.

10/10 – Utmerket

Andrea

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lovepy stay, room big just lacked gpos due to it being an old hotel.

6/10 – Grei

Richard

Reiste med partner
Likte: Renhold og personale og service
Resort is quite dated, as other travelers had commented. It was close to the few restaurants that were open (from Sunday to Tuesday!) but the downside for us was the lack of information that the hotel restaurant was closed the whole time we were there. A mention of this at reception, in the room or in the lifts would have helped! They even gave us copies of the menus, breakfast & dinner when we arrived, with times available, but no mention of what days they were closed!
Bodde her 2 netter i oktober 2022

4/10 – Dårlig

Tanya

It was a bit outdated bit boring and loud music..
Bodde her 2 netter i september 2022

10/10 – Utmerket

Valerie

Bodde her 1 natt i juni 2022

8/10 – Bra

Eduardo

Reiste med partner
Likte: Personale og service
Ok
Bodde her 1 natt i august 2022

8/10 – Bra

Christopher

Bodde her 1 natt i juli 2022

4/10 – Dårlig

Lisa

Forretningsreisende
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Dated and disappointing
This place is old and dated. While staying there the place was being renovated so we could not use the facilities. The shower was small with cracked tiles and hair from the previous occupant. With Covid I would’ve thought bottled water to be included but it was not.
Bodde her 1 natt i juli 2022

2/10 – Forferdelig

William

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i juli 2022

6/10 – Grei

Vicki

Reiste med partner
Likte: Personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
When we walked into out $200 a night room it smelt musty. The towel rails were falling off. The place in general is just very old and need modernising. The customer service was excellent so no complaint there
Bodde her 1 natt i juli 2022

2/10 – Forferdelig

Harry

Bodde her 1 natt i juli 2022

2/10 – Forferdelig

Helen

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bed, bathroom, clean.pans fat left on, no shelf in fridge, sofas dusty,crumbs, step carpet very worn n frayed, corridors taped as ceiling leaking in several places. No use of pool, restaurant, spa..very disappointing as a NZer taking Perth family to a resort after covid freedom. Asked for refund as cancelled 2nd night, went to Seashells which was amazing , paid alot extra, but wanted to make up for night before.
Bodde her 1 natt i juli 2022

4/10 – Dårlig

Joanne

Reiste med partner
Likte: Renhold og personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
None of the amenities were available. A voucher or a discount to come back when their working would have been appreciated
Bodde her 1 natt i juli 2022

6/10 – Grei

Bradley

Reiste med partner
Likte: Renhold
We were informed over the phone prior to our stay that full dinner and breakfast dining would be available during our stay; IT WASN'T. If we were correctly informed we wouldn't have stayed at the Atrium. This dishonesty means we won't be staying there again. Also, the room we were in 320 was very tired looking and this area was very noisy throughout the night.
Bodde her 1 natt i juli 2022

8/10 – Bra

Craig

Likte: Renhold og personale og service
The small balcony was the only issue .Great location with great views just not enough space to enjoy it9
Bodde her 1 natt i juli 2022

4/10 – Dårlig

Aaron

Reiste med familie
Likte: Personale og service og fasiliteter
Likte ikke: Overnattingsstedets bygg og tilstand
Very very old building
Bodde her 2 netter i juli 2022

2/10 – Forferdelig

Shannon

Reiste med familie
We couldn’t stay there cause our reservation hadn’t gone through to them but it had come through to me. So I was not a happy person with two kids
Bodde her 1 natt i juli 2022
Svar fra Reservations Team den 19. juli 2022
Hi Shannon, We do apologise about this, we have had some issues with the third party reservations lately. However, staff did try to accommodate to you and offered to fulfil the reservation and make it on the spot for you for the Twin room booked as per your reservation details. Kindest regards.

2/10 – Forferdelig

David

Bodde her 1 natt i juli 2022

2/10 – Forferdelig

Craig

Reiste med partner
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Unfortunately, on arrival to the room we discovered the toilet seat was broken and created a safety issue. Later in the evening when returning to the room, to our sheer horror! we noticed blood stains on bed sheets to one of the single beds. We obviously avoided that bed and had to make do with the small sofa. In the morning we reported all the above and was informed that they would look into this but have had no feedback from the hotel to date!
Bodde her 1 natt i juli 2022

4/10 – Dårlig

Victoria

Likte: Personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i juli 2022

10/10 – Utmerket

Julie

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Loved this accommodation, my only gripe would be there were 3 mirrors in suite but none of them had sufficient lighting around them to apply makeup proficienrly.... was hit and miss!
Bodde her 1 natt i juli 2022

2/10 – Forferdelig

Danny

Likte ikke: Overnattingsstedets bygg og tilstand
We stayed for 2 nights, first night no problem, second night was the worst night in my hisory of staying in a hotel, as we literally had no sleep due to the next door guests which were partying all night and morning. Called after hours care taker but didn't make a difference. Knocking and kicking our door. Singing on balcony. Spoke to Atrium manager , she will give 1 night compensation refund. (understatement)
Bodde her 2 netter i juni 2022

8/10 – Bra

Margaret

Bodde her 1 natt i juni 2022

8/10 – Bra

Fenny

Bodde her 1 natt i juli 2022

10/10 – Utmerket

Bryan

Bodde her 1 natt i juli 2022

10/10 – Utmerket

Margaret

Bodde her 1 natt i juni 2022

8/10 – Bra

Christine

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Very recommended
Atrium Hôtel is very conveniently located within walking distance to the foreshore, marina, Dolphin Quay and city centre. The room is very spacious with small private balcony. The staff is very Court and friendly.
Bodde her 1 natt i juni 2022

8/10 – Bra

Sally

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
It was clean and plenty of room
Bodde her 2 netter i juni 2022

8/10 – Bra

Warren

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
sSas
Bodde her 1 natt i juni 2022

10/10 – Utmerket

Irene

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Happy with this hotel.
Very comfortable. Happy with everything.
Bodde her 1 natt i juni 2022

4/10 – Dårlig

Jingyan

Bodde her 2 netter i juni 2022

8/10 – Bra

Michelle

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i juni 2022

6/10 – Grei

Steve

Likte: Personale og service
Spa under renovation,seems small cramped hotel
Bodde her 1 natt i juni 2022
Svar fra Front Office Supervisor den 15. juni 2022
Hi Steve, Hopefully our spa will be back up and running the next time you visit I do apologise for any inconveniences this may have caused. Kind regards, Rachael

4/10 – Dårlig

Robyn

Forretningsreisende
Likte: Renhold
Likte ikke: Overnattingsstedets bygg og tilstand
Budget not Business
Budget accommodation which would be ok for families wanting something affordable. Not suitable for business; the desk and 'stool' are different heights so you can't work at the desk. The heater in my room didn't work and is quite old so not surprising. The onsite restaurant is only open 4 nights a week and nothing can be booked to your room. I won't be back.
Bodde her 3 netter i juni 2022

8/10 – Bra

Kimberly

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
It was very noisy but it is family style accommodation so that has to be expected. Was disappointed the spa wasn’t running. Room although quite out dated was comfortable and clean. Great price. Would definitely return
Bodde her 3 netter i juni 2022

2/10 – Forferdelig

Angela

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great redevelopment site
Bodde her 1 natt i juni 2022

8/10 – Bra

Yvette

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It’s appropriately priced for a comfortable stay
Bodde her 2 netter i juni 2022
Svar fra Front Office Supervisor den 15. juni 2022
Hi Yvette, Thank you for the feedback, Hopefully we will see you again sometime in the near future. Kind regards, Rachael

4/10 – Dårlig

Ian

Likte: Personale og service og fasiliteter
Nice looking, but the room was very dated and the noise level from the rooms either side where very disturbing, one side was four people watching tv while shouting at it and then the other side where a couple noisily making love(sex) could here all was not happy at all .
Bodde her 1 natt i mai 2022

2/10 – Forferdelig

Yasmin

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I like the atrium but this time I payed extra than I normally do because I wanted something a bit luxurious but instead I still got a standard room that I normally pay for, it wasn't the room I seen in the photos that I payed for... The only thing it was actually smaller and had new carpets 😑😮‍💨
Bodde her 1 natt i mai 2022

8/10 – Bra

Amit

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean, quiet and conveniently located hotel to nearby bars, restaurants and marina.
Bodde her 1 natt i mai 2022

4/10 – Dårlig

catherine

Reiste med partner
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Starting with the positive, the check in staff were nice. Literally dumped my bag inside the room and left for a function, lesson learned. When I got back I was tempted to call an Uber back to Perth . Absolutely nothing Deluxe about this room , standard would be a stretch, it stunk like a public swimming pool, dated decor , cracked and mouldy tiles in the bathroom, questionable stains on the carpet, no power points close to bed to charge devices, only one bedside table for a king size bed and the lamp was broken, no climate control in the room and what I can only assume was the ancient sounding industrial aircon unit sounded like road works, had enough by 2am so checked out.
Bodde her 1 natt i mai 2022

8/10 – Bra

Gail

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location and everything is in walkable distance. Staff really friendly. Great for families.
Bodde her 2 netter i mai 2022

8/10 – Bra

Marie

Reiste med familie
Likte: Renhold og personale og service
Room was clean, didnt eat there. Was pleasant staff, staff were very friendly and helpful.
Bodde her 1 natt i april 2022

10/10 – Utmerket

Mario

Likte: Renhold, personale og service og fasiliteter
Great staff
Bodde her 4 netter i april 2022

8/10 – Bra

Peter

Reiste med partner
Likte: Renhold
Plenty of parkin.. checkin was a breeze.
Bodde her 2 netter i april 2022

2/10 – Forferdelig

Mark

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Spa not working, the heated pool not working, rooms very old and dirty, the 3 bedroom is not 3 bedroom it's 2 bedrooms. very bad experience. the photos are different don't waste your money .
Bodde her 1 natt i april 2022

4/10 – Dårlig

Tracy og Ellenbrook

Reiste med partner, Reiste med en gruppe
Likte ikke: Fasiliteter
Upkeep of the property needs to happen , facial of air conditioner missing in our room, shower is not clean, strands of hair. Kids screaming in the pool early in the morning, we find it hard to sleep.
Bodde her 2 netter i april 2022

2/10 – Forferdelig

Colette

Reiste med familie
Likte ikke: Fasiliteter
Spa broken and closed no ping pong , pool shut early and no buffet breakfast
Bodde her 1 natt i april 2022

10/10 – Utmerket

Stuart

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Loved the plants. The staff were lovely and friendly. Great eateries close by and boat cruises.
Bodde her 2 netter i april 2022