Hoteller i Pepper Pike

«It's a very bad place to stay. It's more of a dog hotel, very dirty! Bugs everywhere; in the hallway, in your room, dirty wash cloths and towels. But, it's cheap compared to other hotels. If you can, stay in your car!!!»

«This visit was a little disappointing. There was no soap in the room and the bathtub appeared that it hadn't been cleaned. I was told to park in front of the of the assigned room, but when I arrived there at 7 o'clock there was no space there.»

«Staff was friendly, I would recommend this hotel.»

«The property and rooms were very clean and the staff was very friendly and helpful. The only “negatives” I have was that is no light over the desk, nor a lamp. I had to work remotely during my stay, so that was a bit of an issue. There was no microwave in the room either, which I am use too. Additionally, there were no “guest” ice machines to be used. Had to go to the front desk to ask for ice, then they went to the kitchen to get it. Other than those inconveniences, everything else was ...

«Updated and clean! Just as nice as a hotel twice its price!»

«Breakfasts were great»

«TV service or internet did not work. Complained, they put us in another room TV still didn’t work. Left and was told to call in the morning to speak with manager. She was rude and not helpful at all»

«Stayed 2 nights on a family trip. The staff were all very friendly, our room was clean. The breakfast was pretty good too! I'd recommend staying here!»

«A good place to stay when visiting Mentor. The room I stayed in was clean, the bed was comfortable, the bathroom was clean, and amenities like fridge and microwave were there for us. The front desk staff member was friendly and helpful during check-in. There was complimentary continental breakfast included with the stay. »

«Make sure to bring your own soap,shampoo,they dont want to give you much,this place is old,elevator is very slow.»

«Kool»

«Great bang for the buck. Sai, at the desk was affable efficient and professional»

«I had a great stay at this property. It is an older hotel, but well-maintained.»

«All of the staff from the front desk to the housekeepers wete very accommodating to my family. I grew up in the next town o er but have lived out of state for 14.5 years. I have stayed at this property close to 20 times in the last 8 years of me visiting. I have come to know those who work there as well as they have come to know myself and my little family over the years. I will continue to choose this hotel over amd over again.»

«The hotel is conveniently located. We stayed there for 3 days, and they did not clean the room or change the towels. The internet was completely unusable. There were many dead insects on the windowsill and floor, and the floor was slippery due to soap residue after cleaning. I would not recommend this to anyone.»

«People were very nice working there. Room was a little run down»

«The beds have a metal support under the mattress. The beds in the first room made a loud noise when just sitting down. The manager was very nice and understanding and got a new room for me. She will have maintenance correct the problem.»

«No clean»

«I will definitely use this hotel again. Really nice place»