Hoteller i Pepper Pike

«Staff is super friendly and helpful. Food is excellent and the bar is fun and lively, great bartenders!»

«The room was clean and comfortable. The second floor appeared to be recently renovated. The entry and lobby looked old and worn. The hotel was across the parking lot from the metro station. We left before breakfast to get back on the road.»

«The rooms were clean and overall our stay was very good.»

«Clean and friendly staffs. Will visit again.»

«The staff was nice, and I never heard a plane take off. The problem is ROAD NOISE. This hotel fronts a major road. If you’re on the south side of the hotel (half the rooms) the road noise is really hard to sleep through. The A/C worked but there wasn’t any setting for “constant fan” so no good option for white noise. The room was clean but smelled of tobacco smoke, even though it’s a non-smoking hotel. The carpet in the stairwell was dirty.»

«Location was convenient and safe. Hotel was very clean. Beds were comfortable. Breakfast was good. Needs some updating.»

«Great stay overall!»

«The lady that checked me in was wonderful and very nice. The door by where I parked never locked and that concerned me, as the property was not secured. Walking through to get to my room with my children was unpleasant as the building reeked of marijuana. I understand it is legal in the state but I was not expecting to encounter it at the hotel. The room was clean and comfortable - so the staff were great!»

«Friendly staff, free breakfast, close to Bob Evans Sausage, and a gas station for late night snacks.»

«Great location! Wonderful staff. Enjoyed breakfast as multiple options. Great room. Would stay here again!»

«The elevator and hallways were not up to par and worried me a little (scuffed walls, bumpy carpet, small pieces of trash). But, the room was nice and comfortable and clean. I appreciated the little extras that I have missed in other hotels lately such as a pen and note paper and water bottles. Very friendly staff.»

«The hotel is conveniently located. We stayed there for 3 days, and they did not clean the room or change the towels. The internet was completely unusable. There were many dead insects on the windowsill and floor, and the floor was slippery due to soap residue after cleaning. I would not recommend this to anyone.»

«We have stayed here probably fifteen times or more and it seems to us that things are getting pretty lax. There was no soap in shower, no kleenixes in holder, and the room smelled musty. When trying to obtain two extra towels, no one appeared at front desk for five minutes and then I left. Then front desk girl on Sunday told us breakfast was at six, but didn't start til seven. Maybe comfort suites is a better option next time.»

«Convenient to CWRU and airport»

«Breakfasts were great»

«Front desk staff was amazing. The hotel was packed with a bunch of rambunctious kids. The last at the front desk made sure to give us a nice and quiet room. Bed was comfy and breakfast was decent»

«Great location, Very clean, courteous and helpful staff.»

«Everything was great!»

«Nice breakfast. Great hotel overall. 2 drawbacks. 1) Hot tub was warm but couldn't turn it on- no bubbles. 2) The A/C would not turn off. It got down to 58° and family got terrible sleep because they couldn't get warm.»