Hoteller i Pepper Pike

«The staff was very kind and helpful however the hotel itself was not great, a lot of odd staining in the room/furniture. We were additionally charged $500 at 11:23pm for a smoking fee that the sensors detected earlier in the day. Once we received the report for the sensor, it was citing an incident that took place when we weren’t present in the hotel at all. I was charged the $500 regardless and hotel staff are unable to do anything about it(not their faults). I am now in a week long process of ...

«Safe, walkable area directly next to a few restaurants. The staff was really nice and my room was clean. I would definitely stay again especially for how affordable it was»

«The hotel was fine. Older but still clean and kept up. We were not pleased that we could not check in early. The rooms were reported to be cleaned and available however because we arrived before the 4 pm checked our only option was to pay an additional $50. We did not do this. The AC also did not function consistently either night we were there. The temperature did not remain constant and when the unit was running it was very loud and rattled inconsistently. The beds were comfortable and it was ...

«Great breakfast»

«We had a relaxing 1 night stay. Pool was fun and staff was helpful»

«Really dirty. A the mini fridge was leaking.»

«There was no a/c in lobby. Very hot and humid out. Very noisy in my room. Always something running. Didn’t sleep well at all. Very old, looked dirty (stains in bathroom). Then shuttle didn’t have a/c. Garbage cans outside were spilling over, front entrance not appealing. Girl in morning not very friendly.»

«We were very pleased at our last minute choice of this hotel. Easy check in. Clean room and hotel. Nice pool. Staff was wonderful! Breakfast was just okay but sufficient. The hotel itself was just a bit "tired" but still very clean and maintained well. We'd definitely return.»

«This visit was a little disappointing. There was no soap in the room and the bathtub appeared that it hadn't been cleaned. I was told to park in front of the of the assigned room, but when I arrived there at 7 o'clock there was no space there.»

«👍»

«The hotel is conveniently located. We stayed there for 3 days, and they did not clean the room or change the towels. The internet was completely unusable. There were many dead insects on the windowsill and floor, and the floor was slippery due to soap residue after cleaning. I would not recommend this to anyone.»

«I’ve been waiting for a refund for too long and the manager was very rude about the situation. There was a severe noise disturbance and in result I left the property as I came to work in quiet.»

«La habitacion era amplia y bien amueblada.El baño estaba muy limpio.Las areas comunes del hotel eran agradables y espaciosas. El desayuno era correcto. El personal fue atento.»

«Front desk was helpful and kind.»

«The check in receptionist didn't issue me a breakfast card and I had to ask for it next morning.»

«Need to was the carpet from the room and from aisle going to the pool. Towels from the pool was dirty and the blanket dirtiest as well.»

«Good locations and service»

«The website indicated that they had a pool but at check-in I was told that they remodeled the previous year and the pool was removed. We would not have stayed and paid a premium price for the hotel room if we knew ahead of time that there was no pool. The desk clerk did not provide extra blankets when requested. The clerk provided sheets and tried to tell me that they were blankets. We will not stay at this hotel again.»