Privat strand i nærheten, hvit sand og buss til stranden (inkludert)
Sjekk tilgjengelighet

Anmeldelser av Hamilton Princess & Beach Club - a Fairmont Managed Hotel

4.5 out of 5
Hamilton Princess & Beach Club - a Fairmont Managed Hotel
76 Pitts Bay Road, Pembroke Parish

Anmeldelser

9,2

Fantastisk

Rangering på 10 − Utmerket. 689 av totalt 1001 anmeldelser." "
Rangering på 8 − Bra. 216 av totalt 1001 anmeldelser." "
Rangering på 6 − Grei. 65 av totalt 1001 anmeldelser." "
Rangering på 4 − Dårlig. 21 av totalt 1001 anmeldelser." "
Rangering på 2 − Forferdelig. 10 av totalt 1001 anmeldelser." "

9,4/10

Renhold

9,4/10

Personale og service

9,2/10

Fasiliteter

9,2/10

Overnattingsstedets bygg og tilstand

9,0/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Frederic

Ok
Bodde her 2 netter i januar 2024
Svar fra Donne Mallory, Executive Assistant den 12. feb. 2024
Thank you for taking the time to share your experience. We are delighted to hear you enjoyed your stay with us and we hope to see you again soon!

10/10 – Utmerket

Paul

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent staff and beautiful grounds.
Bodde her 4 netter i mai 2024
Svar fra Donne Mallory, Executive Assistant den 28. mai 2024
Thank you for taking the time to share your experience. We are thrilled to hear you enjoyed your stay with us and we hope to see you again soon!

10/10 – Utmerket

Donalda

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great atmosphere
Bodde her 2 netter i mai 2024
Svar fra Donne Mallory, Executive Assistant den 28. mai 2024
Thank you for taking the time to share your experience. We are thrilled to hear you enjoyed your stay with us and we hope to see you again soon!

10/10 – Utmerket

Jeremy

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Best hotel, best service, best location. I cannot emphasize enough what an amazing experience this was. One of us had lost their travel documents and could no longer join. The hotel reimbursed and made everything truly half as bad as it was. Such a great response to such a terrible situation. We will be regulars at this hotel for sure!
Bodde her 5 netter i august 2023
Svar fra Donne Mallory, Executive Assistant den 28. mai 2024
Thank you for your glowing review! We're delighted to hear that our team was able to assist you during a difficult situation and make your experience an amazing one. We look forward to welcoming you back as regulars!

10/10 – Utmerket

VALERIE

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Large property with all of the amenities you need. The rooms in the main building are well appointed and the staff is extremely attentive. Front Street is a 10 min walk or 3 min taxi away.
Bodde her 3 netter i mai 2024
Svar fra Donne Mallory, Executive Assistant den 28. mai 2024
Thank you for taking the time to share your experience. We are thrilled to hear you enjoyed your stay with us and that our colleagues took such great care of you. We hope to see you again soon!

6/10 – Grei

Jennifer

Reiste med familie
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Not worth it for the price, old rooms.
Bodde her 3 netter i mai 2024
Svar fra Donne Mallory, Executive Assistant den 28. mai 2024
Thank you for taking the time to leave a review and share your feedback. We're sorry to hear that your experience didn't meet your expectations. We appreciate your comments and will consider them as we continuously strive to improve and enhance the experience we offer to our guests. We hope you'll consider giving us another chance in the future for an improved stay.

10/10 – Utmerket

cristol

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff and service was superb
Bodde her 2 netter i mai 2024
Svar fra Donne Mallory, Executive Assistant den 17. mai 2024
Thank you for taking the time to share your experience. We are thrilled to hear you enjoyed your stay with us and we hope to see you again soon!

10/10 – Utmerket

Monicka Shnay og Philadelphia

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Definitely best place will definitely be back.
Bodde her 4 netter i april 2024
Svar fra Donne Mallory, Executive Assistant den 14. mai 2024
Thank you for taking the time to share your experience. We are thrilled to hear you enjoyed your stay with us and we hope to see you again soon!

10/10 – Utmerket

Edward J

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great place, especially the staff
Bodde her 4 netter i mai 2024
Svar fra Donne Mallory, Executive Assistant den 13. mai 2024
Our team is humbled by your raving feedback – thank you! We hope to welcome you back again soon.

10/10 – Utmerket

Ronald

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent location and amenities.
Bodde her 4 netter i mai 2024
Svar fra Donne Mallory, Executive Assistant den 13. mai 2024
Thank you for taking the time to share your experience. We are thrilled to hear you enjoyed your stay with us and we hope to see you again soon!

8/10 – Bra

Kari

Reiste med familie og små barn
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Beach was a 20 minute shuttle ride, but totally worth it. Beautiful bay, playground, water sports, perfect for the kids. Pool at hotel was beautiful, Baja ledge, hot tub, pool was warm, looked out over the bay. Our room was nothing special. Easy walk to restaurants.
Bodde her 3 netter i april 2024
Svar fra Donne Mallory, Executive Assistant den 13. mai 2024
Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

10/10 – Utmerket

Isabelle og Paget

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Iconic hotel in Hamilton Bermuda! This place smells amazing - they have their own unique rose Island Rose fragrance - and the staff is amazing.
Bodde her 1 natt i april 2024
Svar fra Donne Mallory, Executive Assistant den 26. apr. 2024
Thank you for the lovely feedback, Isabelle! It was a pleasure hosting you here in Bermuda. We hope to see you back very soon.

10/10 – Utmerket

Stephanie

Reiste med en gruppe
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Great stay for the weekend! The property was very nice and staff was amazing
Bodde her 3 netter i april 2024
Svar fra Donne Mallory, Executive Assistant den 22. apr. 2024
Thank you for your review! We are delighted to hear that you enjoyed your visit with us, and that our colleagues took great care of you. We look forward to having you come back soon!

10/10 – Utmerket

Brittney

Bodde her 3 netter i april 2024
Svar fra Donne Mallory, Executive Assistant den 18. apr. 2024
Thank you for your rating! We're delighted to hear that you enjoyed your visit with us, and we look forward to welcoming you back soon!

10/10 – Utmerket

Will

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing staff really make the stay special.
Bodde her 4 netter i april 2024
Svar fra Donne Mallory, Executive Assistant den 18. apr. 2024
Thank you for your review! We are delighted to hear that you enjoyed your visit with us, and that our colleagues took great care of you. We look forward to having you come back soon!

10/10 – Utmerket

Esther

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lovely hotel with friendly, personable staff.
Bodde her 1 natt i april 2024
Svar fra Donne Mallory, Executive Assistant den 18. apr. 2024
Thank you for your review! We are delighted to hear that you enjoyed your visit with us, and that our colleagues took great care of you. We look forward to having you come back soon!

10/10 – Utmerket

Cynthia

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great hotel within easy walking distance to shops and restaurants in Hamilton. Excellent service, great food, nice pool area. The Beach Club is fun!!!
Bodde her 4 netter i april 2024
Svar fra Donne Mallory, Executive Assistant den 18. apr. 2024
Thank you for taking the time to share your experience. We are thrilled to hear you enjoyed your stay with us and we hope to see you again soon!

10/10 – Utmerket

Joseph

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Donne Mallory, Executive Assistant den 18. apr. 2024
Thank you for your rating! We're delighted to hear that you enjoyed your visit with us, and we look forward to welcoming you back soon!

10/10 – Utmerket

Richard Thomas

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great place, location and properties. Pool was nice. Beach is a 20 min cab, but once you get their it is beautiful. We had a great time.
Bodde her 3 netter i april 2024
Svar fra Donne Mallory, Executive Assistant den 18. apr. 2024
Thank you for taking the time to share your experience. We are thrilled to hear you enjoyed your stay with us and we hope to see you again soon!

10/10 – Utmerket

Chris

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Love this place! Looking forward to staying there next year and every year after!
Bodde her 4 netter i april 2024
Svar fra Donne Mallory, Executive Assistant den 18. apr. 2024
Thank you for taking the time to share your experience. We are thrilled to hear you enjoyed your stay with us and we hope to see you again soon!

10/10 – Utmerket

Jonathan

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I have been going to Bermuda for years on business. The Fairmont Hamilton Princess is the hotel of choice for business travellers because it's an easy walk to offices in Hamilton. Ity has been substantially upgraded with good bathrooms, bedrooms, pools and restaurant facilities. It is fine for vacationers but I would recommend the Southampton Princess over the Hamilton Princess for vacationers.
Bodde her 3 netter i april 2024
Svar fra Donne Mallory, Executive Assistant den 22. apr. 2024
Thank you for your review and for choosing us for your business trips! We're glad to hear that you appreciate our convenient location and upgraded facilities. We value your feedback and have shared it with our team for encouragement. We hope to welcome you back for future stays, whether for business or leisure!

8/10 – Bra

Alena

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great vacation spot for Bermuda
Bodde her 3 netter i april 2024
Svar fra Donne Mallory, Executive Assistant den 18. apr. 2024
Thank you for your review and rating! We are so delighted to hear that your stay was an enjoyable one, and we look forward to having you return soon!

10/10 – Utmerket

ARIAM

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice Hotel
Bodde her 2 netter i april 2024
Svar fra Donne Mallory, Executive Assistant den 18. apr. 2024
Thank you for your review and rating! We are so delighted to hear that your stay was an enjoyable one, and we look forward to having you return soon!

10/10 – Utmerket

JANICE

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Excellent Hotel
Bodde her 1 natt i april 2024
Svar fra Donne Mallory, Executive Assistant den 18. apr. 2024
Thank you for your review and rating! We are so delighted to hear that your stay was an enjoyable one, and we look forward to having you return soon!

10/10 – Utmerket

William E

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We have stayed a few times and it is close to town, great food and the best staff.
Bodde her 4 netter i mars 2024
Svar fra Donne Mallory, Executive Assistant den 18. apr. 2024
Thank you for taking the time to share your experience. We are thrilled to hear you enjoyed your stay with us and we hope to see you again soon!

10/10 – Utmerket

Matthew J

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i mars 2024
Svar fra Donne Mallory, Executive Assistant den 3. apr. 2024
Thank you for your rating! We are delighted to hear you enjoyed your stay and we hope to welcome you back again soon!

10/10 – Utmerket

Maria

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Beautiful hotel, friendly staff, walkable to a Hamilton and incredible art
Bodde her 4 netter i mars 2024
Svar fra Donne Mallory, Executive Assistant den 3. apr. 2024
Thank you for your review! We are so happy to hear you enjoyed your stay and we hope to welcome you back again soon!

10/10 – Utmerket

andrew

Bodde her 2 netter i oktober 2023
Svar fra Donne Mallory, Executive Assistant den 22. apr. 2024
Thank you for your rating, your feedback is valuable to us! We are delighted to hear that overall your visit was an enjoyable one, and we look forward to having you return soon!

10/10 – Utmerket

Michael L

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Exceptional customer service. The Fairmont Gold staff is exceptional, very helpful and professional.
Bodde her 4 netter i mars 2024
Svar fra Donne Mallory, Executive Assistant den 3. apr. 2024
Thank you for taking the time to share your experience. We are thrilled to hear you enjoyed your stay with us and we hope to see you again soon!

10/10 – Utmerket

Alexandru

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024
Svar fra Donne Mallory, Executive Assistant den 12. mars 2024
Thank you for taking the time to leave a rating! We are so happy to hear you enjoyed your visit with us and we hope to welcome you back again soon!

10/10 – Utmerket

Michael Neil

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location...close to downtown Hamilton amenities and restaurants.
Bodde her 14 netter i februar 2024
Svar fra Donne Mallory, Executive Assistant den 12. mars 2024
Thank you for your review and rating! We are so delighted to hear that your stay was an enjoyable one, and we look forward to having you return soon!

10/10 – Utmerket

PAUL

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
A great experience!
A family favourite destination and hotel.
Bodde her 7 netter i februar 2024
Svar fra Donne Mallory, Executive Assistant den 12. mars 2024
Thank you for taking the time to share your experience with us. We are thrilled to hear you enjoyed your stay with us and we hope to see you again soon!

10/10 – Utmerket

bryan

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We loved our stay here. Everyone was so nice and the place is nice. Great location.
Bodde her 2 netter i februar 2024
Svar fra Donne Mallory, Executive Assistant den 12. mars 2024
Thank you for taking the time to share your experience. We are thrilled to hear you enjoyed your stay with us and we hope to see you again soon!

10/10 – Utmerket

John

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very clean, beautiful interior and exterior Staff was very helpful and cooperative. Had to learn how the in room coffee machine worked
Bodde her 4 netter i januar 2024
Svar fra Donne Mallory, Executive Assistant den 12. feb. 2024
Thank you for your review! We are delighted to hear that you enjoyed your visit with us, and that our colleagues took great care of you. We look forward to having you come back soon!

8/10 – Bra

kevin og Devonshire

Reiste med partner
Likte: Renhold og fasiliteter
Fun
Bodde her 1 natt i desember 2023
Svar fra Donne Mallory, Executive Assistant den 22. jan. 2024
Thank you for taking the time to leave a review and to share your experience. We are thrilled to hear you enjoyed your stay with us and we hope to see you again soon!

8/10 – Bra

Ivan

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The hotel was really nice and comfortable. The reason for not giving it 5 stars was my very unacceptable experience with dealing with the front desk staff and their billing system. We booked the hotel through Expedia and paid for the hotel before we went on the trip, except for the local taxes and fees, $107, which were to be collected at the hotel. That is fine, except when I checked in they put a hold on my credit card for around $1300, which did not make sense to me because we paid for the room ahead of time. After questioning the staff, I was unable to get a reasonable answer as to why, but I decided to go ahead and deal with it because I was trying not to let it ruin our experience there. So the night before we checked out, I asked to see my charges which should have been around $400. The nice staff lady handed me a statement for over $1000. Of course I questioned this and she finally corrected it and said there was a glitch in the system. So next morning when we left, I did not have a chance to get a final statement as we were in a rush to get to the airport. After getting home, I checked my credit card transactions and it had pending charges of $1300, $400, and another $1300. We had paid for the room from a bank account before going on the trip. I was told by the credit card company that these charges were holds on my account, and that they would drop off in 7 to 10 days. The $2600 hold is still showing on my account, 5 days later. So Beware of excessive charges!!
Bodde her 3 netter i januar 2024

10/10 – Utmerket

Anamaris

Bodde her 3 netter i januar 2024
Svar fra Donne Mallory, Executive Assistant den 22. jan. 2024
Thank you for taking the time to leave a rating and share your experience. We are delighted to hear you enjoyed your stay with us and we look forward to welcoming you back to the Princess again soon!

8/10 – Bra

David

Likte: Overnattingsstedets bygg og tilstand
Bodde her 3 netter i januar 2024
Svar fra Donne Mallory, Executive Assistant den 19. jan. 2024
Thank you for taking the time to leave a rating. We are delighted to hear that you had an enjoyable stay with us and we hope to welcome you back to the Princess in the near future.

2/10 – Forferdelig

Joshua

Bodde her 3 netter i januar 2024
Svar fra Donne Mallory, Executive Assistant den 12. feb. 2024
Hi Joshua. Thank you for your rating. As providing our guests with the highest standard of hospitality service is our #1 priority, we’d love to hear more about what we can do in the future to get five stars from you. Thank you!

10/10 – Utmerket

Beverly

Bodde her 4 netter i januar 2024
Svar fra Donne Mallory, Executive Assistant den 12. feb. 2024
Thank you for your review! We are so happy to hear you enjoyed your stay and we hope to welcome you back again soon!

6/10 – Grei

Tamara

Bodde her 7 netter i januar 2024
Svar fra Donne Mallory, Executive Assistant den 12. feb. 2024
Thank you for taking the time to leave a rating. We are glad to hear that overall you had an enjoyable visit and hope to welcome you back again soon!

10/10 – Utmerket

Philip

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i januar 2024
Svar fra Donne Mallory, Executive Assistant den 12. jan. 2024
Thank you for taking the time to leave a rating. We are delighted to hear that you had such an enjoyable stay. We look forward to welcoming you back in the near future.

8/10 – Bra

Ivor

Bodde her 5 netter i desember 2023
Svar fra Donne Mallory, Executive Assistant den 10. jan. 2024
Thank you for taking the time to leave a rating. We are delighted to hear that you had an enjoyable stay with us and we hope to welcome you back to the Princess in the near future.

2/10 – Forferdelig

Lakeisha

Reiste med partner
Likte ikke: Renhold og personale og service
A Disastrous Hotel Experience I recently had the unfortunate experience of staying at Hamilton Princess and I must say, it was absolutely dreadful. From the moment I stepped foot into the hotel, I knew I was in for a disappointment. First and foremost, the customer service was abysmal. The staff was rude, unhelpful, and seemed to have no interest in providing any sort of assistance. There were a few staff that went above and beyond and i want to personally send them a thank you. It felt like they were doing me a favor by simply acknowledging my existence. I had numerous issues during my stay, ranging from a malfunctioning unit, to a mold and mildew bathroom , and each time I approached the front desk for help, I was met with indifference and a complete lack of urgency. Moving on to the room itself, it was far from the advertised luxury experience. The cleanliness was questionable at best, with stains on the carpet, rust around the toilet, and dust in every corner. The bed was uncomfortable, made squeaky noises and was broken, the pillows were lumpy, and the overall decor felt outdated and worn out. It was clear that the hotel had not invested any effort in maintaining the rooms to a satisfactory standard or that they deliberately provided us with the bottom of the barrel. The amenities offered were nothing more than a joke. The the pool area was dirty and unkempt, and the Wi-Fi connection was so slow that it was practically unusable. It felt like the hotel was living in
Bodde her 3 netter i desember 2023

2/10 – Forferdelig

Fletcher

Reiste med partner
Likte: Renhold
Likte ikke: Personale og service og fasiliteter
The resort was extremely boring and the staff was extremely unhelpful.
Bodde her 4 netter i desember 2023
Svar fra Donne Mallory, Executive Assistant den 8. jan. 2024
Thank you for taking the time to leave a review and rating. We're truly sorry to hear that your experience at our resort did not meet your expectations. Your feedback is important to us, and we would appreciate the opportunity to learn more about your concerns and ensure they are addressed satisfactorily. If you could kindly share your contact details with us, we'll put you in touch with management to discuss your experience in more detail. Thank you again for sharing with us and we hope to hear from you soon!

10/10 – Utmerket

hatala

Bodde her 3 netter i desember 2023
Svar fra Donne Mallory, Executive Assistant den 8. jan. 2024
Thank you for your rating! We are delighted to hear that you had an enjoyable visit with us and we look forward to welcoming you back again soon!

10/10 – Utmerket

Gary og Dayton

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 4 netter i desember 2023
Svar fra Donne Mallory, Executive Assistant den 2. jan. 2024
Thank you for your rating! We are so happy to hear you enjoyed your stay and we hope to welcome you back again soon!

8/10 – Bra

Suzy-Ann og Springfield

Bodde her 5 netter i desember 2023
Svar fra Donne Mallory, Executive Assistant den 15. jan. 2024
Thank you for taking the time to leave a rating. We are delighted to hear that you had an enjoyable stay and we hope to welcome you back to the Princess soon!

10/10 – Utmerket

John Merrick

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
My experience was Great. The Staff was very Professional and Courteous. The room service was Excellent and the Restaurants inside the Hotel was very nice. Thank you very much for the Wonderful stay.
Bodde her 3 netter i desember 2023
Svar fra Donne Mallory, Executive Assistant den 27. des. 2023
Thank you for your rating! We are so delighted to hear that your visit was an enjoyable one, and we hope to welcome you again soon!

10/10 – Utmerket

Halle

Bodde her 2 netter i desember 2023
Svar fra Donne Mallory, Executive Assistant den 27. des. 2023
Thank you for your rating! We are so delighted to hear that your visit was an enjoyable one, and we look forward to having you return soon!