Hoteller i Pembroke

«The breakfast was fresh. The staff, Jocelyne, and Felicia in particular were very pleasant but the manager of the hotel. Shah Was so rude. I have worked at the Four Seasons Hotel in Montreal, so I have experienced working in the hospitality industry. We have stayed at this location many times before and the way he handled the request that we had and they didn’t fulfil the request that we were promised, he handled it very poorly.»

«Very friendly staff! They were doing some remodeling while we were there to make improvements which is nice. Easy access from the highway, quiet location & close to restaurants. »

«The staff were disorganized and rude. They communicated with me poorly and did not take any accountability for their mistakes and disorganization. The staff did not apologize for the inconvenience and denied to accommodate my husband and I in anyway. I felt disrespected and dismissed as a guest. »

«Handicap accessible room was clean with helpful fixtures throughout for added ease of use. Coffee was the best in any hotel I’ve ever stayed at!!!!»

«Great»

«It was clean and Close to restaurants and stores»

«Staff was great !!! Clean rooms great food drinks & breakfast »

«The breakfast was good, it was hot and fresh. »

«I did not have a cooking unit.»

«beautifully kept old hotel building in quiet area near town centre»

«Clean friendly, great location»

«Room, staff, cleanliness»

«Small stain in floor. Shower/toilet door opens by sink and is a pain when you have multiple people. No breakfast was offered. Had to pay!! »

«This hotel is the definition of you get what you pay for. No elevator, carpets dirty, room was clean but had a distinctive smell of industrial cleaning. Bed was too firm,but thats a personal problem. Overall, not a place I can recommend for a family, its more of a work crew hotel. »

«I was surprised how the kitchenette did not match the pictures on expedia. I was also surprised to have to pay a parking fee. We had to clean the pots a lot in order to use them. I thought I would need to buy dishing washing liquid. When I asked if there was any to purchase, I was given one. I did not like condition of the hallways near the elevator and how some of the hallway on the second floor was undone. For what I paid, I was not pleased. The people that work there were nice, except ...

«Good customer service. Good parking»

«As soon as I walked in the room smelled stale. The bathroom was full of mold and paint was damaged everywhere. The towels were very old and damaged. The sleeping area was not much better. The bed covers smelled old and had a couple of bugs on it. The wallpaper was coming off the wall. Overall I will never stay at a Fairfield hotel again.»