Hello Jeff, We appreciate your feedback regarding your recent stay. We will pass this information on to our management team for further review and improvement. Thank you for bringing this to our attention.

Hello Jasmine, We appreciate your positive feedback on the cleanliness and upkeep of our hotel. We'll make a note about the bed noise to ensure a comfortable stay for future guests. Thank you for sharing your experience with us.

Hello Kathleena, We appreciate your feedback regarding the pet fee and cleanliness around the hotel premises. Your comments will be shared with the relevant teams for review and improvement. Thank you for bringing these concerns to our attention.

Hello Tyler, We are glad to hear that you chose to stay with us. If you have any further details to share about your experience, please do not hesitate to reach out to us directly. We would appreciate the opportunity to address any concerns you may have.

Hello Natalie,We're thrilled that you found our hotel to be a great place to relax! We encourage all guests to unwind and enjoy their time with us. If there's anything else we can assist you with, please do not hesitate to reach out to our management team for further assistance.

Dear Guest,We apologize for the inconvenience you experienced during check-in and with the shower switch. We appreciate your kind words about our housekeeping staff and will address your concerns with our front desk team for improvement. Thank you for sharing your feedback with us.

Hello ADAM,We're sorry to hear that you didn't have a great stay. We value your opinion and would appreciate it if you could reach out to us directly so that we can address any specific concerns you may have had. We want to ensure a positive experience for all of our guests.

Hello Dustin,Thank you for staying with us and for sharing your feedback. We apologize for any inconvenience caused by the TV and the pool closure due to ongoing remodeling. We appreciate your understanding during this process. We hope to have the opportunity to welcome you back for an improved experience in the future.

Hello sherry,Thank you for choosing our hotel for your recent stay! We're thrilled to hear that you had a wonderful experience with us. Our team strives to provide exceptional service and we're delighted that we met your expectations. If you have any further comments or suggestions, please feel free to reach out to us directly. We hope to welcome you back again soon!

Hello Antoinette,Thank you for choosing our hotel for your stay! We're glad to hear that you had a wonderful experience with us. We always strive to provide exceptional service and a comfortable stay for our guests. Should you have any further comments or feedback, please do not hesitate to reach out to us directly. We hope to welcome you back again in the future!

Hello Andrew,Thank you for choosing our hotel for your recent stay. We appreciate your feedback regarding the toilet paper supply and entry lights. We apologize for any inconvenience caused and will certainly take this into consideration for future improvements. We hope you had an enjoyable time exploring the downtown area and nearby shopping.

Hello Tauna M, Thank you for sharing your feedback with us. We apologize for any inconveniences you experienced during your stay. We appreciate your comments and will address these concerns with the appropriate teams for further improvement. We hope you'll consider giving us another chance in the future to provide you with a better experience.

Hello Margaret, We apologize for any inconvenience you encountered during your stay. We strive to ensure all our guests have a comfortable experience. However, please note that we are unable to accept responsibility for the issues you mentioned. We appreciate your feedback and will use it to improve our services. Should you have any further concerns or questions, please feel free to contact our management team. Thank you for your understanding.

Hello Brian, Thank you for sharing your feedback. We apologize for any dissatisfaction you experienced during your stay. Our team strives to provide exceptional service, and we regret falling short of your expectations. We appreciate your comments and will use them to improve our guests' experiences.

Hello Brian,Thank you for rating us 5 out of 5! We're thrilled to hear that you had a fantastic stay with us. We strive to provide excellent service and a comfortable experience for all our guests. We hope to welcome you back in the future for another amazing stay.

Hello Amanda,We are sorry to hear that you did not have a satisfactory experience during your recent stay at our hotel. We appreciate your feedback and apologize for any inconvenience caused. If you would like to further discuss your concerns, please feel free to contact our management team. Thank you for bringing this to our attention and we hope to have the opportunity to better serve you in the future.

Hello Angela, Thank you for your feedback. Can you please provide more details about your experience?

Hello Brenda ,Your review and rating are greatly appreciated; though it is very disappointing to learn of the bad impression we made during your recent stay due to the condition of our pool. We are forever working to improve upon the guest experience, and I hope you will remember our attributes when you return during another trip to the area to see how we have improved to impress you even more.

Hi Cynthia,Your five-star review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

Hi Antoinette,Thank you so much for your feedback! We will be sure to share this with our Team and look forward to welcoming you back.

Hello Jacob,Thank you for sharing this rating, and we welcome you to visit us again anytime.

Hello Stephanie,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

Hello Janet, Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of meeting your expectations. Your feedback is greatly appreciated, and we hope to better serve you on a return visit.

Hi Karen,Thank you so much for your compliments on our friendly services. It is extremely rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We are overjoyed to hear that you had a great time with us, and we thank you for sharing your experience!

Hello Chelsea,We are so sorry to learn about this incident during your recent stay. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with an enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we failed to meet your needs. We hope to earn your business on future travels so that you can see our continuous improvement.

Dear Guest,Your review and rating are greatly appreciated; though it is very disappointing to learn of the bad impressions we made with the issues with the AC. I would like to apologize for not exceeding your expectations as your satisfaction is important to us. Your feedback will help us improve as we are continuously looking for ways to provide the best experience possible. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience and change your perception of our hotel.

Hello Bruce, Thank you for taking the time to write a review. We are saddened to hear that we fell short of your expectation due to the service you received from the hotel staff during your stay. We always desire for our valued guest’s experience to be outstanding. Your feedback is greatly appreciated. We hope that you will give us the opportunity to redeem ourselves and deliver a seamless experience on your next stay.

Hello Chris, We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

Hello Enrique,From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Please choose us again on your next visit to the area.

Hello Kimberleigh, Thank you so much for your honest feedback, as we do not get better or improve without it. I'm so sorry to hear of the service failures that you experienced. We would love to have you back in order to gain your trust again. Please feel free to reach out with any special requests you may have, as we would be happy to assist you. We look forward to hopefully welcoming you back in the future.

Hello Jeremy,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

Hello Roger, Thank you for your feedback, nightly rate changes depending on multiple factors such as date of the reservation, if there are upcoming events and etc. We do hope that you'll return to see how we are continuously improving to impress our guests more with each visit.

Hello Michael,Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We take this very seriously and are very sorry about the issues you faced; this has been forwarded to management. Thank you again for sharing and we hope to earn your business in the future by continuing to evolve and improve the guest experience.

Hello Antoinette, Your kind review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much for writing such a great compliment regarding our team. Such kind of candid reviews always inspire us. We will share your feedback with our staff members. Waiting to serve you again!

Hi Brian,We are delighted to discover you thoroughly enjoyed the nearby shopping, activities, and dining options. We are so happy to have met your needs with our comfortable accommodations and friendly atmosphere and look forward to your future stay when your travels bring you back this way.

Hello Thomas,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

Hello Dominick, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

Hello Antoinette,We appreciate that you have taken the time to share your recent experience and find this very distressing. Our primary goal is always to provide our guests with an enjoyable experience. For that reason we're sincerely sorry to have failed to meet your needs. We certainly take this very seriously and have forwarded it to management. We appreciate that you've taken the time to leave advice for our future guests.

Hello Richard, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I do hear your suggestions for improvement for the room and surroundings. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We hope to see you again soon and to impress you with our continuous improvements.

Hello Bojana,Thank you for taking the time to share. We appreciate your feedback regarding our price as well as our pool. Every guest experience is extremely important to us. We value your feedback and thank you for your business.

Hello Linda L, I am very sorry that you smelled smoke - of any kind - at our property. We do our best to ensure that smokers do not smoke in our nonsmoking rooms or common areas, both of which result in a bad musty smell; and when a situation like this occurs, we try to address it immediately, thoroughly cleaning and disinfecting to restore the clean smell of our accommodations. Guest satisfaction is top priority at our hotel; for that reason, we truly appreciate your feedback about the guest experience at the hotel. We do not allow smoking in common areas at all and we will be implementing stricter measures in the future. Thank you.

Hello Jerry,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

Hello KARL, It's our ambition to give you a five-star experience, and it's disheartening to discover that this is not the impression we left you with. We understand the frustration and we want to make sure that our guests are always comfortable. We appreciate that you've informed us of a need to address housekeeping policies and procedures. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

Hello Vanessa,Thank you for sharing this experience with us. We truly value you feedback with regards to our hot water. Through guest feedback like yours we are better able to enhance guest experience; so thank you.

Hello Nancy, Your review and rating are greatly appreciated; though it is very disappointing to learn of the bad impression we made with our breakfast service. I would like to apologize for not exceeding your expectations as your satisfaction is important to us. We will be using the feedback you gave us to implement improvements to ensure we offer a better experience and overall impression of our facilities. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Hello Dawn,Guest satisfaction is top priority at our hotel; for that reason we truly appreciate your comments regarding our hotel. We appreciate you for sharing your feedback as we continue to improve conveniences of our hotel for all of our guests.

Hello Peggy, We greatly appreciate that you've taken the time to share your rating of our hotel. I am very displeased to hear that anyone was treated in a rude or unprofessional manner at this property. I do thank you for bringing this matter to our attention and I assure you that this is not the standard that we hold our staff to. We will be correcting this issue for improved convenience in future visits. I hope you will accept our sincerest apologies if you were not greeted with a smile with every communication.

Hello Thomas, We would like to apologize for your experience with the smell, we implement a strict no-smoking policy and make sure that guests who violate those are reprimanded. We would appreciate it if these issues were reported during your stay as we could have sent back our cleaners and done a more thorough refresh of the room.

Hello Gina, It's our ambition to give you a five-star experience, and it's disheartening to discover that this is not the impression we left you with. We understand the frustration and we want to make sure that our guests are always comfortable. We appreciate that you've informed us of a need to address housekeeping policies and procedures. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

Hi Jeffrey,It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly. I am happy to know we have met your expectations with our friendly services and the cleanliness of our guest rooms. It means a lot to receive your feedback regarding our breakfast services and apologize this was not up to your preferences. We hope to impress you during another visit with every level of service.