Suite, 1 kingsize-seng, ikke-røyk, massasjebadekar | Skrivebord, blendingsgardiner, strykejern/-brett og wi-fi (inkludert)

Anmeldelser av Comfort Inn & Suites Pauls Valley - City Lake

2.5 out of 5
Comfort Inn & Suites Pauls Valley - City Lake
103 S. Humphrey Boulevard, Pauls Valley, OK

Anmeldelser

8,6

Utmerket

Rangering på 10 − Utmerket. 121 av totalt 209 anmeldelser." "
Rangering på 8 − Bra. 50 av totalt 209 anmeldelser." "
Rangering på 6 − Grei. 20 av totalt 209 anmeldelser." "
Rangering på 4 − Dårlig. 7 av totalt 209 anmeldelser." "
Rangering på 2 − Forferdelig. 11 av totalt 209 anmeldelser." "

8,8/10

Renhold

9,0/10

Personale og service

8,0/10

Fasiliteter

8,8/10

Overnattingsstedets bygg og tilstand

8,6/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Brad

Bodde her 1 natt i april 2024
Svar fra Sophia CSR den 9. mai 2024
Dear Guest,Delighted to be your hosts recently, thank you for choosing to stay with us. It is heartwarming to receive a wonderful rating from our guests. We are glad that you had a nice stay with us. Our Team is looking forward to serving you again on your future travels.

8/10 – Bra

Sarah

Likte: Renhold og overnattingsstedets bygg og tilstand
Walk in shower was nice but flooded the bathroom floor
Bodde her 1 natt i april 2024
Svar fra Sophia CSR den 18. apr. 2024
Dear Guest,Appreciate your rating and review. We will always ensure that we keep delighting you with our facilities and services. And we will surely forward your valuable feedback to our team for improvements. Our team is looking forward to hosting you again soon!

10/10 – Utmerket

Dina

Likte: Renhold og personale og service
Bodde her 1 natt i april 2024
Svar fra Sophia CSR den 14. apr. 2024
Hi Dina,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

8/10 – Bra

Roxanne

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Sophia CSR den 8. apr. 2024
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

2/10 – Forferdelig

Tony

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
One of the places that doesnt even bother washing the over on the beds. This is another place that is owned by a company that can and should do better to live up to the name they have created, this property degrades the comfort inn name.
Bodde her 1 natt i mars 2024
Svar fra Sophia CSR den 4. apr. 2024
Hi Tony,It is disheartening to read your opinion about our hotel. We apologize for the inconvenience faced by you. Please let us know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

10/10 – Utmerket

Andrea

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Super friendly, pretty clean, quiet, pool was nice not heated, bed was nice tv a little small, huge room giant jetted tub. Was a great stay!
Bodde her 1 natt i mars 2024
Svar fra Sophia CSR den 1. apr. 2024
Dear Guest,Thank you for staying with us. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

8/10 – Bra

Kenneth

Likte: Renhold
Bodde her 1 natt i mars 2024
Svar fra Sophia CSR den 1. apr. 2024
Hi Kenneth,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

2/10 – Forferdelig

Catherine

Likte ikke: Renhold
Bodde her 2 netter i mars 2024
Svar fra Sophia CSR den 26. mars 2024
Dear Guest,It is disheartening to see this rating. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

10/10 – Utmerket

Debbie

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We really enjoyed our stay at the Comfort Inn Pauls Valley. Everyone was pleasant while still being professional. The rooms were neat and clean. We will definitely stay again in the future.
Bodde her 1 natt i mars 2024
Svar fra Sophia CSR den 19. mars 2024
Dear Guest,Our team was delighted to offer you such a fantastic experience. We're happy to hear that we went above and beyond your expectations and eagerly anticipate your return visit!

10/10 – Utmerket

Robert

Forretningsreisende
Likte: Personale og service og overnattingsstedets bygg og tilstand
Bed was so comfortable. Was odd having 2 tubs in our room but the Jacuzzi was nice. Microwave was nice and fridge was large. We came close to running out of TP because room never serviced during our 4 night stay.
Bodde her 4 netter i februar 2024
Svar fra Sophia CSR den 21. feb. 2024
Hi Robert,Thank you for sharing your feedback with us! We're pleased to hear that you found the bed comfortable and enjoyed the amenities in your room, such as the Jacuzzi, microwave, and large fridge. We apologize for the oversight in room servicing during your stay, and we'll address this with our team to ensure it doesn't happen again in the future. We appreciate your patronage and hope to welcome you back for another comfortable stay soon!

10/10 – Utmerket

Michelle

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024
Svar fra Sophia CSR den 29. jan. 2024
Hi Michelle,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

10/10 – Utmerket

Francisco

Bodde her 1 natt i januar 2024
Svar fra Sophia CSR den 21. mars 2024
Hi Francisco,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

8/10 – Bra

Katie

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The staff was very kind. We had a small issue with the bathroom sink and they moved us quickly and said they would have it fixed.
Bodde her 2 netter i desember 2023

2/10 – Forferdelig

William

Reiste med familie
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Wife and i have multiple bites i think bed bugs
Bodde her 1 natt i januar 2024
Svar fra Sophia CSR den 10. jan. 2024
Dear Guest,We regret for the inconvenience you encountered during your stay at our hotel. While the conditions and service you mentioned are not reflective of our usual standards, we will thoroughly investigate your feedback with our team. We look forward to the opportunity to better serve you on your future visit.

2/10 – Forferdelig

Alicia

Not worth it
Hotel was more or less fine as a budget option, but my room was accidentally given a wakeup call at 3am and I couldn't go back to sleep after that. Not much value in a hotel if you only get half a night of sleep.
Bodde her 1 natt i januar 2024
Svar fra Sophia CSR den 10. jan. 2024
Dear Guest,We are truly sorry for your recent experience with our hotel. The conditions and service that you describe are not typical, however, we will be reviewing these comments with our team to research the matter further. We hope to have the chance to serve you again on your next visit.

10/10 – Utmerket

Jim og Mitchell

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra Sophia CSR den 7. jan. 2024
Hi Jim,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

8/10 – Bra

Gary

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Only two problems 1 the coffee pot in the room was missing a very important part 2 the breakfast wasn't real hot first thing in the morning. I will stay here in the future.
Bodde her 1 natt i desember 2023
Svar fra Sophia CSR den 1. jan. 2024
Hi Gary,We are truly sorry for your recent experience with our hotel. The conditions and service that you describe are not typical, however, we will be reviewing these comments with our team to research the matter further. We hope to have the chance to serve you again on your next visit.

10/10 – Utmerket

Donna

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was clean and quiet. The breakfast was delious with lots of choices.
Bodde her 1 natt i desember 2023
Svar fra Sophia CSR den 1. jan. 2024
Dear Guest,We appreciate your comments regarding your recent stay and appreciate your wonderful feedback! It’s always a delight to hear positive experiences from guests like you. We hope to have the chance to serve you again on your next visit.

8/10 – Bra

Martha

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Svar fra Sophia CSR den 27. des. 2023
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

10/10 – Utmerket

Rachel

Reiste med partner, Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i desember 2023
Svar fra Sophia CSR den 25. des. 2023
Hi Rachael,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

10/10 – Utmerket

Charlie

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra Sophia CSR den 25. des. 2023
Hi Charlie,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

4/10 – Dårlig

Travis

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold og fasiliteter
found hair in the bed on the 1st room. the mattress was old and saggy in the next room. it needs updated and cleaned. I think this is the last comfort inn I will stay in. their standards are not very high.
Bodde her 1 natt i desember 2023
Svar fra Sophia CSR den 11. des. 2023
Dear Guest,We regret that you had an unpleasant experience at our property. Our Team never wants our guests to go back like this with an unpleasant experience. We are actively investigating your feedback with our management for prompt action. I hope this will not be your last impression of us and hope that you will reconsider staying with us in the future.

6/10 – Grei

Shanna

Likte: Renhold
Likte ikke: Personale og service
Bodde her 4 netter i november 2023
Svar fra Sophia CSR den 28. nov. 2023
Dear Guest,Your business is very important to us and we value your feedback. We hope we delighted you with our services and facilities. Please tell us if we have overlooked anything so that we can improve our services. We are looking forward to hosting you again soon.

2/10 – Forferdelig

Armon

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel had low occupancy, so I wasn’t sure why they put us in a room near the stairs that smelled of cigarette smoke, had flickering lights and was generally in poor condition. The front desk staff was nowhere to be found when we first arrived or when it was time to leave. It could’ve been a much better experience but it almost felt like they intentionally made it as bad as it could be.
Bodde her 2 netter i november 2023
Svar fra Sophia CSR den 28. nov. 2023
Dear Guest,We are truly sorry for your recent experience with our hotel. The conditions and service that you describe are not typical, however, we will be reviewing these comments with our team to research the matter further. We hope to have the chance to serve you again on your next visit.

10/10 – Utmerket

Deanna

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The room was very comfortable and quiet. The jetted tub was a very nice addition to the room!
Bodde her 1 natt i november 2023
Svar fra Sophia CSR den 13. nov. 2023
Dear Guest,It was our pleasure to provide you with such a wonderful experience. We are glad to know that we exceeded your expectations and are looking forward to hosting you again soon!

4/10 – Dårlig

Edith

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
The room wasn't ready when we arrived. Once it was ready, the pillows and bedding smelled bad, like old sweat. The toilet was horrible. I would not recommend it.
Bodde her 1 natt i oktober 2023
Svar fra Sophia CSR den 31. okt. 2023
Dear Guest,We regret that you had an unpleasant experience at our property. Our Team never wants our guests to go back like this with an unpleasant experience. We are actively investigating your feedback with our management for prompt action. I hope this will not be your last impression of us and hope that you will reconsider staying with us in the future.

8/10 – Bra

Dave

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice, clean property with easy access to I-35. Excellent access to Braham's. Only problem was noisy fan on air conditioner.
Bodde her 1 natt i september 2023
Svar fra Michelle den 2. okt. 2023
Thank you for the encouraging feedback regarding your recent stay at our property. Your appreciation motivates us to strive harder to provide the best of services and excel in what we do. Providing great hospitality is our goal and something we take great pride in. We look forward to serving you again in future.Sincerely,Hotel Manager.

6/10 – Grei

Jonathan

Reiste med familie og små barn
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
The property looked nice but the linens were soiled. We asked for a new room and the sheets were dirty again. The facilities were in good shape but they need to clean/upgrade their sheets. I would not stay at the facility again.
Bodde her 1 natt i september 2023
Svar fra Sophia CSR den 30. sep. 2023
Dear Guest,We regret that you had an unpleasant experience at our property. Our Team never wants our guests to have a bad experience. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory. And we will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.

10/10 – Utmerket

Courtney

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i september 2023
Svar fra Sophia CSR den 23. sep. 2023
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

6/10 – Grei

Jason

Reiste med familie
Likte: Personale og service
Bodde her 1 natt i september 2023
Svar fra Sophia CSR den 23. sep. 2023
Hi Jason,Your business is very important to us and we value your feedback. We hope we delighted you with our services and facilities. Please tell us if we have overlooked anything so that we can improve our services. We are looking forward to hosting you again soon.

10/10 – Utmerket

jennifer

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great place!
Great place!
Bodde her 1 natt i september 2023
Svar fra Sophia CSR den 22. sep. 2023
Hi Jennifer,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

8/10 – Bra

Loretta

Reiste med partner
Likte: Renhold og personale og service
The bed was so comfortable and clean I fell right to sleep
Bodde her 1 natt i september 2023
Svar fra Sophia CSR den 9. sep. 2023
Dear Guest,Thank you for staying with us. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

10/10 – Utmerket

Reyna

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i september 2023
Svar fra Sophia CSR den 28. okt. 2023
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

10/10 – Utmerket

Neil

Reiste med partner
Likte: Personale og service og overnattingsstedets bygg og tilstand
The room was very good and a goo sized bed. The toilet was not cleaned properly and had the remnants of a prior diarrhea attack near the hinge. Other than that the room was really good. The breakfast was ok, coffee was thin, I suppose the waffles good but cooked part of breakfast not the best in the world. There was fruit - apples and oranges so we survived. So with a bit of detailed cleaning the room was very good. Don't bother with the breakfast - go to a local breakfast place, There are plenty.
Bodde her 1 natt i september 2023
Svar fra Sophia CSR den 5. sep. 2023
Dear Guest,Appreciate your rating and review. We will always ensure that we keep delighting you with our facilities and services. And we will surely forward your valuable feedback to our team for improvements. Our team is looking forward to hosting you again soon!

10/10 – Utmerket

Dianne

Bodde her 1 natt i september 2023
Svar fra Sophia CSR den 5. sep. 2023
Hi Dianne,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

10/10 – Utmerket

Yongyang

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i august 2023
Svar fra Sophia CSR den 2. sep. 2023
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

8/10 – Bra

Nancy

Bodde her 1 natt i april 2023
Svar fra Sophia CSR den 28. aug. 2023
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

6/10 – Grei

Raeann og Fargo

Forretningsreisende
Quick trip through. Convenient location.
Bodde her 1 natt i august 2023
Svar fra Sophia CSR den 24. aug. 2023
Hi Raeann,Guest satisfaction is our number one objective, we really appreciate your wonderful rating. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit!

4/10 – Dårlig

Stacy

Reiste med familie
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
When we checked into the hotel our room smelled of cigarette smoke even though it was a non-smoking room. We told the desk but they did nothing to correct it. The room was poorly cleaned. The mirrors were all streaked with smears. The tables and bathroom counter had sticky residue on them. The bed cover on one of the beds had some kind of red glittery nail polish spilled on it. We had to wipe down everything with sanitation wipes because it didn't seem like the room had been cleaned properly. I have asthma and the smoke smell in the room caused me to have several asthma attacks so we checked out a day early. The hotel refused to refund for that day.
Bodde her 2 netter i juli 2023
Svar fra Sophia CSR den 20. juli 2023
Hi Stacy,Thank you for sharing your review. We apologize for the inconvenience faced by you. Our Team never wants our customers to have a bad experience. We have escalated this issue to our Management. They are still investigating this issue and will get back to you soon. If you have any queries regarding this issue, please call up the property for further assistance.

2/10 – Forferdelig

Mike

Reiste med familie og små barn
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
First room stunk and second room ac didn’t work and staff would refund the second night when I wasn’t staying do to the dirty and no ac
Bodde her 2 netter i juli 2023
Svar fra Sophia CSR den 19. juli 2023
Hi Mike,We as a company take every guest complaint very seriously and do a thorough investigation. We have done thorough research on your case and found it to be different than it was presented. Our team has gone beyond the limits and provided you with a refund as according to our policy, we have non-refundable rooms. So, I request you to please appreciate our service. We request you to refrain from the fake review.

10/10 – Utmerket

Hillary

Bodde her 1 natt i juni 2023
Svar fra Sophia CSR den 26. juni 2023
Dear Guest,Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!

2/10 – Forferdelig

Christopher

Bodde her 2 netter i juni 2023
Svar fra Sophia CSR den 16. juni 2023
Dear Guest,It is disheartening to see this rating. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

2/10 – Forferdelig

Stacy

Bodde her 1 natt i juni 2023
Svar fra Sophia CSR den 13. juni 2023
Hi Stacy,We are sad to see this rating and would love to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.

6/10 – Grei

Scott

Bodde her 1 natt i juni 2023
Svar fra Sophia CSR den 7. juni 2023
Hi Scott,Your business is very important to us and we value your feedback. We hope we delighted you with our services and facilities. Please tell us if we have overlooked anything so that we can improve our services. We are looking forward to hosting you again soon.

8/10 – Bra

Jane

Likte: Personale og service
Bodde her 2 netter i juni 2023
Svar fra Sophia CSR den 6. juni 2023
Hi Jane,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

6/10 – Grei

Drew

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
This is a mostly clean hotel but waaay overpriced for what you get. We paid $200 plus $50 per fee for a really large empty king room with a jet tub right next to the bed with mirrors all around it.
Bodde her 1 natt i juni 2023
Svar fra Sophia CSR den 5. juni 2023
Dear Guest,Thank you for your review. Please know that we have a dynamic price depending upon the availability of the rooms. So, we always advise our valuable guests to reserve their room as early as possible and get the advanced bookings benefits.

6/10 – Grei

Waco

Bodde her 1 natt i mai 2023
Svar fra Sophia CSR den 9. juni 2023
Hi Waco,Your business is very important to us and we value your feedback. We hope we delighted you with our services and facilities. Please tell us if we have overlooked anything so that we can improve our services. We are looking forward to hosting you again soon.

10/10 – Utmerket

Jana

Bodde her 1 natt i mai 2023
Svar fra Sophia CSR den 5. juni 2023
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

8/10 – Bra

Lacey

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i mai 2023
Svar fra Sophia CSR den 7. mai 2023
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

10/10 – Utmerket

Jay

Forretningsreisende
Likte: Renhold, personale og service og romkomfort
Bodde her 3 netter i april 2023
Svar fra Sophia CSR den 3. mai 2023
Hi Jay,Guest satisfaction is our number one objective, we really appreciate your wonderful rating. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit!