Hoteller i Parkersburg

«We have stayed here often and were concerned because it had kind of went downhill and were thinking about changing where we stay. But they have changed management and appears they are trying to make things better. They were putting in new mattresses when we were there - we got a room with a new one, very nice! Also the breakfast was very good and they stayed on top of keeping things cleaned up. And one thing that hasn't changed, staff was excellent as usual, very friendly and helpful. Also ...

«Room was clean, staff was great»

«The staff was not helpful. There was one guy who was helpful but not overly friendly. They were more worried about who quit and gossiping in front of customers versus making sure the free breakfast was stocked. The overall Custer service was a major disappointment. If it weren’t for that it would have been a nice stay. Great location in Waverly and lots of things to do within walking distance. Easy parking.»

«Ok, for a discount room. The room was clean but the building was not maintained well, the breakfast was pretty much nonexistent. The staff was friendly.»

«Beautiful hotel,loved my room and the atmosphere of the town»

«Clean, comfortable, good breakfast. No complaints!»

«This was a dirty hotel, the bathroom door didn't close, the shower was dirty, there was ants all over the bathroom floor, walls, and in the sink.»

«Clean room, lots of parking. Breakfast was so so. Not as big of a selection as the one we stayed at the.night before in Charles City Iowa.»

«They ran out of breakfast midway through »

«Everything was great during our stay.»

«This hotel was perfect for 2 of us that came to town for an event at UNI (3 minute drive/20 minute walk for reference). The price was right, the exterior is nice & well kept, and the interior was consistent with that. Overall very clean, pleasant staff including the housekeepers we met in the elevator. Another review mentioned noise from the highway, but we did not find this to be a problem. (We were on the highway side too). Water pressure in the shower is great, there were plenty of towels ...

«We booked a room with a queen and pull out bed. They sent us to a room with only a bed. Had to put my family in two separate rooms because they overbooked. Then I stepped on a piece of glass in our room and had to dig it out. So could have been better..»

«Well maintained and clean. The staff was friendly and polite. I travel a lot and was very happy with the room. »

«Very friendly staff. Comfortable bed.»

«Helpful staff »

«Clean and comfortable.»

«The property was in the Downtown which we needed. The area is typical downtown with the benefits of small really good eating places. The hotel caters to middle class people and has a great vibe. For the price it was a warm and friendly place with everything we needed.»

«When I got into town, I realized that this property has closed permanently. Expedia gave me a terrible time about getting reimbursement.»

«Our meet and greet was great! And the place is a very nice looking Mansion. But entering the room it was hot to both of us. We started the small window AC in the living room and the vented stand along AC in the bedroom. It took quite a while to cool off. We decided to take a Jacuzzi bath and not only did it not work, we made ourselves even more hot. I went to shave and the bathroom sink is " clogged" not just slowly draining as I could run hot water very long before it was full. Unfortunately ...

«Checked in on the app. Key was waiting for me when I arrived. Was a wonderful experience »