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Anmeldelser av Novotel Paris Les Halles

4 out of 5
Novotel Paris Les Halles
8 Place Marguerite De Navarre, Paris, Paris

Anmeldelser

9,0

Fantastisk

Rangering på 10 − Utmerket. 674 av totalt 1006 anmeldelser." "
Rangering på 8 − Bra. 223 av totalt 1006 anmeldelser." "
Rangering på 6 − Grei. 66 av totalt 1006 anmeldelser." "
Rangering på 4 − Dårlig. 20 av totalt 1006 anmeldelser." "
Rangering på 2 − Forferdelig. 23 av totalt 1006 anmeldelser." "

9,2/10

Renhold

9,4/10

Personale og service

8,8/10

Fasiliteter

9,0/10

Overnattingsstedets bygg og tilstand

9,0/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Glenn

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i november 2023
Svar fra Fabrice Benier, Guest Relation Manager den 21. nov. 2023
Dear Glenn,Thank you for your great rating of your recent stay, we are glad to see that you fully enjoyed your time with us and we hope that we could soon have the chance to welcome you again.Kind regards,

2/10 – Forferdelig

Lars

Forretningsreisende
Bugs problem
Bugs in the room that bit me in bed during night
Bodde her 3 netter i november 2023
Svar fra Fabrice Benier, Guest Relation Manager den 21. nov. 2023
Dear Lars,Thank you for your feedback about your recent stay with us. As bedbugs are a real concern for us, at the moment we received your comment we asked to a specialize company we worked with to check for the room. However following this control, they didn't find any bedbugs.If by any chance you took pictures of the bites, could you please send them to me by email at the address: h0785-gr1@accor.com?In the meantime, I stay at your entire diposal for any enquiries.Kind regards,

10/10 – Utmerket

Per-Helge Krogstad

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
God standard. Familievennlig. Sentralt.
God standard. Rent. Grei størrelse på rommet. Familievennlig. Vennlig personale. Sentralt. Nært til Louvre, Notre Dame, Metro/togstasjon og kjøpesenter (Forum Les Halle, baksiden av hotellet).
Bodde her 4 netter i november 2023
Svar fra Fabrice Benier, Guest Relation Manager den 15. nov. 2023
Dear Per-Helge,"Takk" for your kind review and perfect rating of your recent experience with us.It's always a pleasure to read a feedback like yours and be assured that we have shared your comment with all services involved.We hope to see you again very soon, for your next time in Paris.Kind regards,Fabrice Benier,Guest relation manager

8/10 – Bra

Tørres Laumann

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great location!
Fantastic location and clean, nice rooms. The staff in the reseption was very helpful and serviceminded. The free icecream was a big hit with the kids also! There are a couple of things we would like to mention, however. The beds and pillows were very hard and uncomfortable to sleep on. The other thing that was a bit uncomfertable was that the cleaning staff came into the room several times during our stay. With just a short, low knock on the door before they entered caused some irritation and should be unnecessary.
Bodde her 3 netter i september 2023
Svar fra Gabryelle Paiva- Guest Relation den 11. okt. 2023
Dear Guest, We're delighted to hear that you enjoyed our fantastic location, clean, and nice rooms. It's wonderful to know that our reception staff was helpful and service-minded, and we're thrilled that the free ice cream was a big hit with the kids! However, we sincerely apologize for the inconvenience you experienced with the beds and pillows; your feedback is valuable, and we'll certainly look into improving the comfort of our accommodations. Additionally, we appreciate you bringing up the issue with the cleaning staff's entry during your stay. We'll address this matter with our team to ensure that future guests have a more comfortable and undisturbed experience.Thank you for sharing your thoughts, and we hope to have the opportunity to welcome you back for an even better stay in the future.GabryelleGuest Relation

8/10 – Bra

Geir Ingemar

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
We had a great stay for 5nights at Novotel les halles July 2023. The welcome was great and they delivered our suitcases up to the room for us. Free icecream in the lobby every afternoon was also a hit for our kids:-) This hotel has a great location was a lot of stores, restaurants and the Metro right by. Our daughter has Nut allergie, and on the breakfast the first day she ate a waffel that they said had no nuts in it, but it had. So the next day i talked to the employees there just to be shure... Then again she ate a muffin that wasnt supposed to have nuts in it, but it had. I talked to the staff and the reception about this, they did not take this serious at all and the feedback from them were really unproffesional... i asked for a refund for the last days and we got at least got that. But its not okay that we had to out for breakfast everyday after that. besides that, this was a really nice hotel.
Bodde her 5 netter i juli 2023

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Supert hotell
Flott hotell med sentral beliggenhet. Hyggelig betjening.
Bodde her 3 netter i mai 2023

10/10 – Utmerket

Martin

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great location and professional staff
Have stayed at several Novotel hotels across France, and other hotels in Paris, and this hotel is the best overall. Good value for money, good facilities, great location and very helpful and professional staff. Would stay here again.
Bodde her 6 netter i august 2022

6/10 – Grei

Magne Olav

Reiste med partner
Likte: Renhold og personale og service
Likte ikke: Fasiliteter
Meget god beliggenhet. Standard på rommene helt ok. Dårlig frokost med mye kø, støy og ikke særlig god mat.
Bodde her 4 netter i mai 2022

10/10 – Utmerket

Isabella

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i mars 2022

10/10 – Utmerket

Tor

Bodde her 3 netter i november 2021

8/10 – Bra

Kjetil

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i oktober 2021

10/10 – Utmerket

Kristine

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Rett i nærheten av det meste
Supert hotell rett ved RER som tar deg dit du måtte ønske. Mange koselige restauranter og barer i umiddelbar nærhet. Kjøpesenter rett ved.
Bodde her 4 netter i oktober 2021

10/10 – Utmerket

Hilde

Bodde her 3 netter i september 2021

10/10 – Utmerket

Siv

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fantastisk personale
Utmerket hotell på alle måter; komfortabelt, lekkert, god standard, nydelig frokost. Men best av alt var personalet. Alltid hyggelige, smilende og imøtekommende. Og svært behjelpelige; min datter var så uheldig å miste ringen sin ned i sluket på vasken. Ikke noe problem; vaktmester var på plass etter få minutter og fant ringen igjen. Tusen takk; vi elsker dette hotellet og kommer igjen neste år :-)
Bodde her 4 netter i september 2021

8/10 – Bra

Finn

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i august 2021
Svar fra Pierre-Yves den 26. aug. 2021
Dear Finn, Thank you for taking the time to rate your stay at the Novotel Paris les Halles. We are happy to learn that you have overall enjoyed your experience. We look forward to welcome you again. Best Regards, Pierre-Yves Benoit Assistant Guest Relation Manager

10/10 – Utmerket

Silje

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
exellent service
Jeg måtte avlyse oppholdet grunnet corona virus og har fått en fantastisk service fra hotellet i denne forbindelse. Gleder meg til å kunne benytte dette hotellet ved en senere anledning.
Bodde her 3 netter i mars 2020
Svar fra Pierre-Yves den 25. mars 2020
Dear Silje, Thank you for sharing your experience of our guest service regarding your cancellation. Covid-19 health crisis has taken unexpected dimensions and we tried to do our best to find individual solutions for all guests. We look forward to welcome you too for a next trip in Paris. Best Regards, Pierre-Yves Benoit Guest relation

10/10 – Utmerket

Nelli

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great property in an amazing location, walkable distance to the main attractions. The hotel is next door to a Metro station, which made our trips across Paris easy and opposite - there is a wonderful bakery
Bodde her 3 netter i mai 2024

10/10 – Utmerket

Daniela

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Liegt perfekt an der Station Les Halles mit guter Verkehrsanbindung. Zimmer, Frühstück, Zustand des Hotels-alles zur vollsten Zufriedenheit
Bodde her 5 netter i mai 2024
Svar fra Fabrice Benier, Guest Relation Manager den 26. mai 2024
Dear Daniela,Thank you for your feedback regarding your recent stay with us.It was a pleasure to read your review and to know that all went well.We look forward to hopefully seeing you again soon!Best wishes,Fabrice BenierGuest Relation Manager

10/10 – Utmerket

Michael Zheng

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff are most professional, kindness and helpful!
Bodde her 4 netter i mai 2024
Svar fra Fabrice Benier, Guest Relation Manager den 24. mai 2024
Dear Michael,Thank you for your feedback regarding your recent stay with us.It was a pleasure to read your review and to know that all went well.We look forward to hopefully seeing you again soon!Best wishes,Fabrice BenierGuest Relation Manager

10/10 – Utmerket

Khai og santa clara

Reiste med familie
Good location, closed to train and metro to get yo around Paris. Highly recommend to all. Hotel is clean and very quite, bed and pillows very comfortable
Bodde her 3 netter i mai 2024
Svar fra Fabrice Benier, Guest Relation Manager den 24. mai 2024
Dear Khai,Thank you for your feedback regarding your recent stay with us.It was a pleasure to read your review and to know that all went well.We look forward to hopefully seeing you again soon!Best wishes,Fabrice BenierGuest Relation Manager

10/10 – Utmerket

Michel

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent emplacement pour prendre le métro Châtelet qui est directement à la porte de l’hôtel! Super emplacement, service et personnel attentionné!
Bodde her 3 netter i mai 2024
Svar fra Fabrice Benier, Guest Relation Manager den 23. mai 2024
Cher Michel,Merci beaucoup pour votre commentaire concernant votre récent séjour parmi nous.Quel plaisir de vous lire, votre satisfaction est notre priorité et la plus belle de nos récompenses.Nous espérons vous revoir très vite au Novotel Paris les Halles.Bien à vous,Fabrice BenierGuest Relation Manager

8/10 – Bra

Roberto

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Posizione strategica, camera ottima, ristorante può migliorare, personale gentile
Bodde her 4 netter i mai 2024
Svar fra Fabrice Benier, Guest Relation Manager den 20. mai 2024
Dear Riberto,Thank you for your feedback regarding your recent stay with us.It was a pleasure to read your review and to know that all went well.We look forward to hopefully seeing you again soon!Best wishes,Fabrice BenierGuest Relation Manager

6/10 – Grei

Vivian

Reiste med familie
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Hotel is located right in front of a major train station which was great and there were many food places around. Staff was helpful. Room was small and the bathtub was very slippery. Not enough USB chargers. Taxes could have been explained better when first checking in. Some of the side streets leading to the hotel had many homeless people, smelled of urine, and someone knocked repeatedly on our door in the middle of the night because they thought our room was theirs. Took 5 tries to successfully reach the front desk staff with their phone and notify them about this incident.
Bodde her 4 netter i mai 2024
Svar fra Fabrice Benier, Guest Relation Manager den 17. mai 2024
Dear VIvian,Thank you for taking the time to share your recent experience at the Novotel Paris les Halles.We regret that your stay wasn’t as perfect as we would have liked. Please rest assured that we have duly noted your comments which will help us improve our quality of service.Kind regards,Fabrice BenierGuest Relation Manager

10/10 – Utmerket

Cesareo

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mai 2024
Svar fra Fabrice Benier, Guest Relation Manager den 17. mai 2024
Dear Cesareo,Thank you for your feedback regarding your recent stay with us.It was a pleasure to read your review and to know that all went well.We look forward to hopefully seeing you again soon!Best wishes,Fabrice BenierGuest Relation Manager

10/10 – Utmerket

Barbara

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i mai 2024
Svar fra Fabrice Benier, Guest Relation Manager den 17. mai 2024
Dear Barbara,Thank you for your feedback regarding your recent stay with us.It was a pleasure to read your review and to know that all went well.We look forward to hopefully seeing you again soon!Best wishes,Fabrice BenierGuest Relation Manager

8/10 – Bra

Morgan

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel is great and easy to get around to the sites. The staff was very attentive and concern for us. Only issue I have is we had mosquitoes and killed over 10 of them. Finally I sprayed Lysol around the window frame and it stopped. I would recommend to anyone to stay here and I would reture
Bodde her 5 netter i mai 2024
Svar fra Fabrice Benier, Guest Relation Manager den 16. mai 2024
Dear Morgan,We very much appreciate your comments regarding your stay at the Novotel Paris Les Halles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Fabrice BenierGuest Relation Manager

10/10 – Utmerket

Kevin og Houston

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very clean, efficient, spacious and comfortable. Also a very helpful staff. Its about a good 3 mile walk to the main attractions, so not ideal for the tourists, also a small walk to taxis etc, which can be a bit of inconvenience if travelling with a lot of luggage, but very well priced.
Bodde her 1 natt i mai 2024
Svar fra Fabrice Benier, Guest Relation Manager den 13. mai 2024
Dear Kevin,Thank you for your feedback regarding your recent stay with us.It was a pleasure to read your review and to know that all went well.We look forward to hopefully seeing you again soon!Best wishes,Fabrice BenierGuest Relation Manager

10/10 – Utmerket

Douglas

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great stay - wish it had been longer. Very comfortable room. Door staff were attentive and very polite. Front desk staff were exceptionally nice and helpful. Easy access to RER and Metro out the front door. Nice quiet neighborhood with good choices for food all around. Easy walking distance to major sights. Really enjoy opening the window and hearing the hustle and bustle of the neighborhood, which was a nice quiet white noise.
Bodde her 2 netter i februar 2024
Svar fra Fabrice Benier, Guest Relation Manager den 13. mai 2024
Dear Douglas,Thank you for your feedback regarding your recent stay with us.It was a pleasure to read your review and to know that all went well.We look forward to hopefully seeing you again soon!Best wishes,Fabrice BenierGuest Relation Manager

8/10 – Bra

Attar

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent breakfast well trained staff especially the guy who checked us, clean room and good room service
Bodde her 4 netter i mai 2024
Svar fra Fabrice Benier, Guest relation manager den 11. mai 2024
Dear Attar,Thank you for your feedback regarding your recent stay with us.It was a pleasure to read your review and to know that all went well.We look forward to hopefully seeing you again soon!Best wishes,Fabrice BenierGuest Relation Manager

10/10 – Utmerket

RoseChelle Vergara og Linden

Reiste med familie
It is awesome place near in everything restaurant,tourist attraction and train stations receptionist is so helpful and accomodating.cheers
Bodde her 3 netter i mai 2024
Svar fra Fabrice Benier, Guest relation manager den 11. mai 2024
Dear RoseChelle,Thank you for your feedback regarding your recent stay with us.It was a pleasure to read your review and to know that all went well.We look forward to hopefully seeing you again soon!Best wishes,Fabrice BenierGuest Relation Manager

10/10 – Utmerket

Sheryl

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I stayed at Novotel Paris and had a fantastic experience. The staff was incredibly friendly, and the guest service was top-notch. The hotel’s location made transportation easy, and the breakfast was delicious. I highly recommend Novotel Paris for a comfortable and enjoyable stay.
Bodde her 4 netter i mars 2024
Svar fra Fabrice Benier, Guest Relation Manager den 13. mai 2024
Dear Sheryl,Thank you for your feedback regarding your recent stay with us.It was a pleasure to read your review and to know that all went well.We look forward to hopefully seeing you again soon!Best wishes,Fabrice BenierGuest Relation Manager

10/10 – Utmerket

Ivy

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great location for easy access to transportation. Rooms were a good size. A little busy in the area. Would recommend!
Bodde her 6 netter i april 2024
Svar fra Fabrice Benier, Guest Relation Manager den 7. mai 2024
Dear IvyWe were happy to read that you enjoyed your stay with us.We look forward to having the pleasure of seeing you again shortly.Sincerely,Fabrice BenierGuest Relation Manager

6/10 – Grei

Nese

Likte ikke: Personale og service
House keeping was not good, not replacing anything running out, even the glasses used. The room was certainly not big enough for three adults that we have paid for.
Bodde her 4 netter i april 2024
Svar fra Fabrice Benier, Guest Relation Manager den 7. mai 2024
Dear Nese,Thank you for taking the time to share your recent experience at the Novotel Paris les Halles.We regret that your stay wasn’t as perfect as we would have liked. Please rest assured that we have duly noted your comments which will help us improve our quality of service.Kind regards,Fabrice BenierGuest Relation Manager

10/10 – Utmerket

Angela

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Fasiliteter
Would go back to do more sight seeing. Would highly recommend this for others to enjoy Paris.
Bodde her 4 netter i april 2024
Svar fra Fabrice Benier, Guest Relation Manager den 7. mai 2024
Dear Angela,Thank you for your feedback regarding your recent stay with us.It was a pleasure to read your review and to know that all went well.We look forward to hopefully seeing you again soon!Best wishes,Fabrice BenierGuest Relation Manager

10/10 – Utmerket

Vera

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i april 2024
Svar fra Fabrice Benier, Guest Relation Manager den 7. mai 2024
Dear Vera,Thank you for your feedback regarding your recent stay with us.It was a pleasure to read your review and to know that all went well.We look forward to hopefully seeing you again soon!Best wishes,Fabrice BenierGuest Relation Manager

8/10 – Bra

silvia

Likte: Renhold og personale og service
I found this hotel last minute to our family trip to Paris/London and we weren't disappointed. The location was perfect, close to the train station and pretty much a walk to major attractions and restaurants. It's a good hotel for the price, the room was good and clean, the staff was friendly and very helpful. We liked their breakfast with lots of options from cheeses to fruits and breads, yum. Only giving 4 stars b/c the area around the hotel is a bit dirt and very noisy. Also, one morning during breakfast we were giving a horrible table by the back door of the restaurant in a corner very noise and dirty with tons of box and old chairs pilled on top of each other(ugly).
Bodde her 4 netter i april 2024
Svar fra Fabrice Benier, Guest Relation Manager den 1. mai 2024
Dear Silvia,Thank you for taking the time to share your recent experience at the Novotel Paris les Halles.We regret that your stay wasn’t as perfect as we would have liked. Please rest assured that we have duly noted your comments which will help us improve our quality of service.Kind regards,Fabrice BenierGuest Relation Manager

10/10 – Utmerket

Ankil

Bodde her 2 netter i april 2024
Svar fra Fabrice Benier, Guest Relation Manager den 20. mai 2024
Dear Ankil,Thank you for your feedback regarding your recent stay with us.It was a pleasure to read your review and to know that all went well.We look forward to hopefully seeing you again soon!Best wishes,Fabrice BenierGuest Relation Manager

10/10 – Utmerket

Maria Catharina Donata

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i april 2024
Svar fra Gabryelle Paiva-Guest Relation den 28. apr. 2024
Dear Mrs Maria Catharina Donata,Thank you for taking the time to complete our questionnaire, we were happy to read that you enjoyed your stay with us.We look forward to having the pleasure of seeing you again shortly.Sincerely,Gabryelle PaivaGuest Relation

10/10 – Utmerket

ISSAM

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i april 2024
Svar fra Gabryelle Paiva-Guest Relation den 28. apr. 2024
Dear Issam,Thank you for taking the time to complete our questionnaire, we were happy to read that you enjoyed your stay with us.We look forward to having the pleasure of seeing you again shortly.Best Regards,Gabryelle PaivaGuest Relation

10/10 – Utmerket

ISSAM

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The front desk “Lada “ checked us in and was professional . Kabiera was very welcoming and made sure we got all the answers for our questions . Our flight changed and when I asked to be in the same room . She was helpful . Anna the concierge was very informative . Elena checked us out and gave us a fond farewell . If I decided to come back , I would love to stay again in Novotel Paris Les Halles.
Bodde her 1 natt i april 2024
Svar fra Gabryelle Paiva-Guest Relation den 28. apr. 2024
Dear Mr Issam,We are delighted to hear that your stay at Novotel Paris Les Halles was so enjoyable thanks to our team. We would love to welcome you back again on your next visit to Paris.Best Regards,Gabryelle Paiva- Guest Relation

10/10 – Utmerket

LAURA

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything was good. The only issue was they did not clean the toilet but it was ok
Bodde her 4 netter i april 2024
Svar fra Fabrice Benier, Guest relation manager den 23. apr. 2024
Dear Laura,Thank you for your feedback regarding your recent stay with us.It was a pleasure to read your review and to know that all went well.Please rest assured that we have duly noted your comments which will help us improve our quality of service.We look forward to hopefully seeing you again soon!Best wishes,

10/10 – Utmerket

Kelly

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We stayed here for our first trip to Paris and we have no complaints! The staff was friendly and helpful and allowed us to check in early which was greatly appreciated! We had three people in one room and we had just the right amount of space. The room was nicely furnished and cleaned while we were out. The hotel was also in a great location to access public transportation or walk to a lot of the major attractions most tourists want to see on their first trip to Paris. The hotel also had a luggage room that was accessible 24/7 and we were allowed to leave our bags there after we checked out. Check out was at 12:00, but we were staying in Paris for a few more hours. Being allowed to store our luggage gave us the freedom to view a few more things before we caught our train out of the city! I would recommend this hotel to any first time visitor or anyone who wants to be in a convenient location.
Bodde her 2 netter i april 2024
Svar fra Fabrice Benier, Guest Relation Manager den 22. apr. 2024
Dear Kelly,Thank you for your feedback on your recent stay with us.It was a pleasure to read your comments and to know that you enjoyed your stay.We look forward to seeing you again and in the meanwhile wish you a very lovely day.Best wishes,Fabrice BenierGuest Relation Manager

8/10 – Bra

Stacey

Reiste med partner
Likte: Personale og service og overnattingsstedets bygg og tilstand
A very nice location
Bodde her 4 netter i april 2024
Svar fra Fabrice Benier, Guest Relation Manager den 22. apr. 2024
Dear Stacey,Thank you for your feedback on your recent stay with us.It was a pleasure to read your comments and to know that you enjoyed your stay.We look forward to seeing you again and in the meanwhile wish you a very lovely day.Best wishes,Fabrice BenierGuest Relation Manager

10/10 – Utmerket

Inna

Reiste med familie
Likte: Fasiliteter
Great stuff, excellent location! Would stay again.
Bodde her 4 netter i april 2024
Svar fra Fabrice Benier, Guest Relation Manager den 22. apr. 2024
Dear Inna,Thank you for your feedback on your recent stay with us.It was a pleasure to read your comments and to know that you enjoyed your stay.We look forward to seeing you again and in the meanwhile wish you a very lovely day.Best wishes,Fabrice BenierGuest Relation Manager

6/10 – Grei

eran

Not as safe. They wouldn’t put the heat high enough on three consecutive nights, whenever I asked about it I got a different story
Bodde her 3 netter i april 2024
Svar fra Fabrice Benier, Guest Relation Manager den 22. apr. 2024
Dear Eran,Thank you for your feedback following your recent experience. Comfort and satisfaction of our guests are our main priorities and be assured that your feedback has been dully noted to avoid any similar issue in the future.Kind regards,

10/10 – Utmerket

Ravi Teja

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very clean and nice property to stay. Their breakfast is very good.
Bodde her 2 netter i april 2024
Svar fra Fabrice Benier, Guest Relation Manager den 22. apr. 2024
Dear Ravi Teja,Thank you for your feedback on your recent stay with us.It was a pleasure to read your comments and to know that you enjoyed your stay.We look forward to seeing you again and in the meanwhile wish you a very lovely day.Best wishes,Fabrice BenierGuest Relation Manager

10/10 – Utmerket

christine

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Best in everything and will definitely be back!
Bodde her 7 netter i mars 2024
Svar fra Fabrice Benier, Guest Relation Manager den 22. apr. 2024
Dear Christine,Thank you for your feedback on your recent stay with us.It was a pleasure to read your comments and to know that you enjoyed your stay.We look forward to seeing you again and in the meanwhile wish you a very lovely day.Best wishes,Fabrice BenierGuest Relation Manager

10/10 – Utmerket

Vishal

Likte: Overnattingsstedets bygg og tilstand
Bodde her 7 netter i april 2024
Svar fra Fabrice Benier, Guest Relation Manager den 22. apr. 2024
Dear Vishal,Thank you for your feedback on your recent stay with us.It was a pleasure to read your comments and to know that you enjoyed your stay.We look forward to seeing you again and in the meanwhile wish you a very lovely day.Best wishes,Fabrice BenierGuest Relation Manager

10/10 – Utmerket

Tabassum

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent location and service.
Bodde her 2 netter i april 2024
Svar fra Fabrice Benier, Guest Relation Manager den 16. apr. 2024
Dear Tabassum,Thank you for your feedback regarding your recent stay with us.It was a pleasure to read your review and to know that all went well.We look forward to hopefully seeing you again soon!Best wishes,Fabrice BenierGuest Relation Manager

2/10 – Forferdelig

Sergey

Reiste med familie
My recent stay at Novotel Paris Les Halles was incredibly frustrating and deeply disappointing. The heater in our room was non-functional for the first two nights, leaving us in the cold and ultimately causing my daughter to fall ill. Despite multiple reports to the staff, it took them three days to address the issue, wasting hours of our vacation time waiting for maintenance that repeatedly never showed up. Furthermore, our privacy was blatantly violated. Despite explicit instructions to the front desk and a "Do Not Disturb" sign on our door, hotel staff entered our room without our permission. To make matters worse, upon checkout, I was assured that no charges would be applied to my credit card until the issues had been resolved and compensation had been discussed. Contrary to this assurance, my card was charged without any prior discussion or resolution. The response from the hotel and the lack of accountability have been appalling. This was not just an uncomfortable stay; it was a complete disregard for guest satisfaction and basic hotel standards. I cannot recommend this hotel to anyone based on our experience.
Bodde her 6 netter i mars 2024
Svar fra Fabrice Benier, Guest Relation Manager den 17. apr. 2024
Dear Sergey,Thank you for taking the time to comment your recent stay in our hotel. Feedbacks from our guests are really important and we are glad to discuss about your experience directly.Kind regards,