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Anmeldelser av Four Seasons Hotel Silicon Valley at East Palo Alto

5 out of 5
Four Seasons Hotel Silicon Valley at East Palo Alto
2050 University Ave, East Palo Alto, Palo Alto, CA

Anmeldelser

9,4

Suverent

Rangering på 10 − Utmerket. 410 av totalt 547 anmeldelser." "
Rangering på 8 − Bra. 94 av totalt 547 anmeldelser." "
Rangering på 6 − Grei. 25 av totalt 547 anmeldelser." "
Rangering på 4 − Dårlig. 12 av totalt 547 anmeldelser." "
Rangering på 2 − Forferdelig. 6 av totalt 547 anmeldelser." "

9,8/10

Renhold

9,4/10

Personale og service

8,8/10

Fasiliteter

9,6/10

Overnattingsstedets bygg og tilstand

9,4/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Verifisert reisende

Excellent service. Great location if you are heading south towards the coast and need an efficient and quality stop along the way. Very helpful staff also very friendly towards our toddler.
Bodde her 1 natt i november 2018

6/10 – Grei

Roland

Likte: Renhold og personale og service
Bodde her 2 netter i mai 2024

8/10 – Bra

Jennie

Likte: Renhold og overnattingsstedets bygg og tilstand
👍
Bodde her 3 netter i mai 2024

10/10 – Utmerket

Mikhail og Redmond

Bodde her 1 natt i april 2024

10/10 – Utmerket

Veronica og El Dorado Hills

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great
Bodde her 1 natt i april 2024

10/10 – Utmerket

Veronica og El Dorado Hills

Bodde her 1 natt i april 2024

10/10 – Utmerket

William

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Wonderful stay with delightful employees!
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Celeste og Walnut

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Hotel is nice with exceptional staffing; except parking for overnight guest parking does not receive complimentary nor privilege to be park indoor with security gate. It reserved for valet parking only.
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
excellent stay, did not disappoint!
room was impeccable. spa services and sauna were absolute top we had a wonderful time. Thank you!
Bodde her 2 netter i februar 2024

8/10 – Bra

Andrew

Forretningsreisende
Likte: Renhold, personale og service og romkomfort
Business Trip
The Four Seasons as a brand has excellence attached to it always. So I was a bit taken a back by some of the short comings of the hotel during my stay. The staff are never in doubt and were excellent all during my stay. However a large clump of hair stuck to the wall of the shower was not great, actually as 5 Stars go was pretty poor. My second fault was when I went for a swim one of the light fittings was completely away from the wall with the cables showing. While I am sure it was safe seeing the cables exposed definitely didn't fill me with confidence and it just shouldn't be happening with an establishment like the Four Seasons. It was disappointing to say the least.
Bodde her 3 netter i januar 2024

10/10 – Utmerket

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i januar 2024

10/10 – Utmerket

BRANDI

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Stayed 3 nights with my two children. Absolutely amazing stay due to their amazing and refreshing level of service. The kids were very pleased and impressed, and that's all I wanted for them.
Bodde her 3 netter i januar 2024

10/10 – Utmerket

Maria

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Close to the beautiful town of Palo Alto, SFO & Stanford University
Bodde her 2 netter i januar 2024

10/10 – Utmerket

John

Bodde her 3 netter i desember 2023

10/10 – Utmerket

Kayla

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Loved my stay.
It was amazing. Staff was friendly and super helpful. Upon checkin we were warmly greeted by Emily. She checked us in and even ensured my daughter had amenities for our stay. rooms were quiet and we could in no way hear the freeway, Definitely will be back.
Bodde her 1 natt i desember 2023

8/10 – Bra

Yusuf

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i desember 2023

10/10 – Utmerket

Wendy

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Amit

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i desember 2023

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was a great experience that I will certainly repeat soon. The food at the restaurant is truly remarkable, both for quality of the ingredients and execution. Excellent choice of wines, including several high end options for true connoisseurs, and high end champagne also by the glass. A true 5 stars experience!
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Gregory

Reiste med familie
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
The Best Shower In The History Of Showers
We were here for a weekend of hockey games and cant wait to book again. The hotelcwas very nice and clean. Very quiet too. My favorite thing was the shower. I have been taking showers for fifty-plus years and this was by far the best. Perfect water pressure! Front desk was very friendly, valet and doormen were very friendly. Housekeeping was very polite. We will be back!
Bodde her 3 netter i november 2023

10/10 – Utmerket

George

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great hotel
Bodde her 3 netter i november 2023

10/10 – Utmerket

Sneha

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i november 2023

10/10 – Utmerket

Robert

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
They really take care of your at this hotel. Rooms are very comfy and the place is well cleaned. Id like to have an alternative to the #40/night valet parking.
Bodde her 1 natt i november 2023

4/10 – Dårlig

Foziah

Reiste med familie
Likte ikke: Overnattingsstedets bygg og tilstand
The bathroom toilet, sinks, bathtub are always clogged. When working it takes for ever to drain. The hotel old. Needs renovation
Bodde her 4 netter i november 2023

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i november 2023

10/10 – Utmerket

Jameson

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i november 2023

10/10 – Utmerket

Michail

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2023

10/10 – Utmerket

Gretamarie

Forretningsreisende, Reiste med familie
Likte: Fasiliteter og overnattingsstedets bygg og tilstand
Property is excellent! Staff is exceptional. Outgoing, friendly and helpful!
Bodde her 1 natt i oktober 2023

10/10 – Utmerket

Sasha

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i september 2023

10/10 – Utmerket

NINA

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Family Friendly & Thoughtful Accommodation.
Four Season Palo Alto could not have been more gracious and thoughtful. We were traveling with our 2.5 year old and they delivered a pack-n-play, noise machine, diaper genie, and even special soaps for the little guy! Amazing. Mickey pancakes for breakfast with crayons too. Has made me super loyal.
Bodde her 1 natt i august 2023

10/10 – Utmerket

Javier

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Extraordinary service from Front Desk , impeccable hotel! We had a Bussiness meeting with VIP customer and staff prepared area for us. Back for sure.. Choose rooms w Mountain View’s, pay the extra is worth it
Bodde her 1 natt i august 2023

4/10 – Dårlig

Jamie

Reiste med familie
Likte: Personale og service og fasiliteter
Likte ikke: Overnattingsstedets bygg og tilstand
The beds squeak when you turn over ever so slightly and kept us up all night
Bodde her 1 natt i august 2023

10/10 – Utmerket

Elwyn

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Delightful 2-Night Staycation
Top notch service. Beautiful property. Room, bed, pillows, bathroom, and pool area are all comfortable. Hallways, hotel room and bathroom all smelled fragrant. In room food very good, however desserts did not meet my expectations. Special mention to the pool bar employees Hosan and Junior and to room service employee Roberto. They know good customer service. Quick check in and check out. Self parking is free. This is the second time me and my wife have spent staycation in this hotel and and we would be happy to come back someday.
Bodde her 2 netter i august 2023

6/10 – Grei

Steve

Bodde her 1 natt i august 2023

10/10 – Utmerket

Anne

Bodde her 1 natt i august 2023

10/10 – Utmerket

Jenny

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i august 2023

8/10 – Bra

Arun

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
This really is not a typical four seasons service is so so. Best thing was the receiptionist Avalon
Bodde her 1 natt i august 2023

10/10 – Utmerket

Bryan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Superb service all around - wonderful stay
Bodde her 3 netter i mai 2023

6/10 – Grei

Ion-Alexis

Likte: Renhold
Likte ikke: Overnattingsstedets bygg og tilstand
Tired property with few redeeming features and iffy service including having entirely forgotten my breakfast today without explanation. So far from what the Four Seasons brand used to be. This is like a Marriott with slightly better soap in the bathroom
Bodde her 1 natt i mai 2023
Svar fra Management Team den 11. mai 2023
Dear Ion-Alexis,Thank you for sharing details from your stay that give us opportunities for improvement. Rest assured that we have shared this with each department involved. We will address the fortunately rare miscommunication to ensure that we continue to perform at the high level of quality we consistently deliver at Four Seasons Hotel Silicon Valley. There were shortcomings during your stay, for which we apologize, and which we can guarantee would not be present on a return visit. I do hope you will return to experience our usual high level of luxury service and create far more pleasant memories.

2/10 – Forferdelig

Sieba

Bodde her 1 natt i mai 2023
Svar fra Management Team den 11. mai 2023
Dear Sieba,Thank you for rating! May we request you to please share additional details that led to rating us at 2 out of 10. We strive to achieve the highest level of guest satisfaction and your feedback will help us identify opportunities for improvement. Again, thank you, and all the best to you!

10/10 – Utmerket

Michelle

Bodde her 1 natt i april 2023
Svar fra David den 13. apr. 2023
Dear Michelle,We really appreciate you taking the time to leave us a review. These are the stories that keep us so motivated to continue doing what we’re doing, and we’re so happy to hear that you had a great experience. Let us know if we can do anything else for you. We look forward to welcoming you to stay with us again soon!

10/10 – Utmerket

Jocelyn

Bodde her 1 natt i januar 2023
Svar fra Management Team den 18. mars 2023
Thank you for taking the time to leave such a great review about your stay at the Four Seasons Hotel Silicon Valley. It has really made our day! We always aim to delight our guests with our customer service and our attention to detail. We’re looking forward to welcoming you to stay with us again soon!

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fantastic
We’re traveling with a 4 yr old, cleanliness is the most important aspect for our stay and Four Seasons has done a top notch job to make sure we feel very comfortable, day-in and day-out, whether it’s inside our room or within the hotel premise. All staff are so friendly and courteous. This is by far the best overall hotel we’re stayed in the US.
Bodde her 3 netter i desember 2022
Svar fra Management Team den 2. feb. 2023
We really appreciate you taking the time to leave us a great review. These are the stories that keep us so motivated to continue doing what we’re doing, and we’re so happy to hear that you had a great experience. We’re looking forward to making your day once more when you next visit to the Four Seasons Hotel Silicon Valley!

10/10 – Utmerket

Matthew

Bodde her 1 natt i august 2022
Svar fra Management Team den 2. feb. 2023
Thank you for taking the time to review your stay at the Four Seasons Hotel Silicon Valley. We always aim to delight our customers with our customer service and our attention to detail. It’s great to hear we delivered on our promise. We’re looking forward to welcoming you to stay with us in the future!

10/10 – Utmerket

Jewels

Forretningsreisende, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent
Bodde her 1 natt i oktober 2022

2/10 – Forferdelig

Adam

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Don’t park a car here. Lovely view of freeway and Ikea.
Bodde her 1 natt i september 2022

2/10 – Forferdelig

fernando

Forretningsreisende
Likte: Renhold
Likte ikke: Personale og service og fasiliteter
Its a ghost hotel, by four seasons. No staff around. No gym staff. Jot choices. Ultra expensive. No concierge. Uninformed receptionist.
Bodde her 2 netter i september 2022

10/10 – Utmerket

Caroline

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Convenient and comfortable
Good property, well appointed and spacious rooms. Very quiet and comfortable. Super convenient to SFO. Room service breakfast was exceptionally good - timely, elegant, hot. Roof top pool is small and they seem to be struggling a bit with the cocktail service. Condition of hotel is good but for a Four Seasons a few details were surprisingly overlooked - the rug in our room was torn and lifted at the doorstop which could be a potential tripping hazard.
Bodde her 1 natt i august 2022

10/10 – Utmerket

Stewart

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i juli 2022

8/10 – Bra

james

Bodde her 1 natt i juli 2022