Utendørsbasseng, bassengparasoller og solsenger

Anmeldelser av Quality Inn Palm Bay - Melbourne I-95

2.5 out of 5
Quality Inn Palm Bay - Melbourne I-95
890 Palm Bay Rd Ne, Palm Bay, FL

Anmeldelser

8,2

Veldig bra

Rangering på 10 − Utmerket. 466 av totalt 1006 anmeldelser." "
Rangering på 8 − Bra. 303 av totalt 1006 anmeldelser." "
Rangering på 6 − Grei. 105 av totalt 1006 anmeldelser." "
Rangering på 4 − Dårlig. 67 av totalt 1006 anmeldelser." "
Rangering på 2 − Forferdelig. 65 av totalt 1006 anmeldelser." "

8,2/10

Renhold

8,8/10

Personale og service

7,6/10

Fasiliteter

8,0/10

Overnattingsstedets bygg og tilstand

8,0/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Raymond

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2019
Svar fra Tiffany M. den 3. mars 2019
Thank you for reviewing our hotel, we truly appreciate it. I am very glad you enjoyed your time with us and we hope that you will stay with us again soon!

8/10 – Bra

Jerry

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
Looks like mold coming through ceiling paint
Bodde her 1 natt i april 2024
Svar fra General Manager den 28. apr. 2024
Thank you Jerry for sharing your review with us.We will be addressing this with the maintenance department.

10/10 – Utmerket

Holly

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
My stay at the Quality Inn was a wonderful experience. The hotel/ my room was clean and comfortable, and the staff was fabulous.
Bodde her 4 netter i april 2024
Svar fra General Manager den 28. apr. 2024
Dear HollyThank you so much for taking the time to share your experience and write such a glowing review of your recent stay with us. We are thrilled to hear that your stay was nothing short of perfect and that we were able to exceed your expectations in every way.Your kind words mean the world to us, and we will be sure to pass along your compliments to our dedicated team members who work hard to make every guest feel special and well taken care of. we look forward to your next visit with us.

2/10 – Forferdelig

Phillip

Likte: Renhold og personale og service
Horrible bed felt like a metal mattress so form I went to a different hotel
Bodde her 1 natt i april 2024
Svar fra General Manager den 24. apr. 2024
Thank you for sharing your review with us.I am so sorry you did not like our mattress.I did look into your reservation for the one night and I do not see were you checked out the same night with the front desk or brought it to anyone’s attention.We have sealy dream cloud mattress and get compliments on them. We do apologize that it was not to your liking.

4/10 – Dårlig

Jacqueline

Likte: Personale og service
Likte ikke: Renhold
There is only housekeeping service Monday thru Friday by request. You have to take your dirty towels to the front desk in order to get clean ones. The hotel is dated.
Bodde her 2 netter i april 2024
Svar fra General Manager den 22. apr. 2024
Thank you Jackie for sharing your review with us. We do offer housekeeping service 7 days a week by request only and full service every 3 days. We do not enter our guest rooms unless they have given us permission. We are very excited to say we will be going thru renovations very soon here and hope to see you again.

8/10 – Bra

Julie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice check-in area. Plenty of parking. Quiet room.
Bodde her 3 netter i april 2024
Svar fra General Manager den 19. apr. 2024
Thank you for choosing to stay with us! We are thrilled to hear that you had a great experience during your time at our property. Our team works hard to ensure that each guest has a memorable and comfortable stay, and it is always rewarding to receive positive feedback.We are delighted that you enjoyed our amenities, services, and hospitality. Your satisfaction is our top priority, and we are grateful for your kind words. We hope that you had a chance to relax and unwind during your visit, and that you were able to create lasting memories during your stay with us

10/10 – Utmerket

Tina

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
.
Bodde her 1 natt i april 2024
Svar fra General Manager den 14. apr. 2024
Thank you Tina for sharing your review that you had a perfect stay! It looks like your experience exceeded your expectations and truly made your time enjoyable. It's always wonderful when guests have such positive experiences. Whether it was the service, amenities, or the overall atmosphere of your stay, Thank you for sharing your feedback, and we look forward to welcoming you back for another perfect stay in the future!

8/10 – Bra

Gayank

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Staff are friendly and rooms/common area is very clean. Only wished they changed the breakfast a little bit day to day.
Bodde her 3 netter i april 2024
Svar fra General Manager den 12. apr. 2024
Thank you Gayank, I'm glad to hear that you found the staff friendly and the rooms/common areas very clean during your stay. It's always nice to feel welcomed and comfortable when traveling. Here at the Quality Inn we thrive to do that with our guest. I understand your desire for a bit more variety in the breakfast offerings. Providing a diverse breakfast menu can certainly enhance the overall experience for guests. I will be sharing your feedback directly with the upper management team of the establishment. Your input could help them make positive changes for future guests. Thank you for sharing and staying with us. We look forward to seeing you again.

10/10 – Utmerket

David

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra General Manager den 8. apr. 2024
Thank you David for the wonderful review, feedback from our guest is very important to us. Our team works very hard to make sure our guest has an exceptional stay with us. I see we did that with you. We look forward to your next visit with us.

2/10 – Forferdelig

Linda

Reiste med kjæledyr
I never stayed at this hotel they refused my stay because I did not have a hard copy of my New York state driver's license even though I had other forms of ID that could verify that it was me including my birth certificate social security card and a retired DMV license with the same ID number since I was 16 years old I then was outside organizing my things sitting down so that I could make my journey off the property more easily done with my dog and I was approached by one of the desk Representatives working there until to leave right away it can't stay there and I said I had no intention to stay there I was just rearranging things it would be easier for me to get around with my dog. The staff was very much uncompassionate and I would never use this location again
Bodde her 1 natt i mars 2024
Svar fra Guest Services den 31. mars 2024
Thank you Linda for sharing. The hotel has a policy and the Staff is to enforce the policy. We are very sorry you did not have a physical ID but that is a requirement at our hotel for safety and security . We would recommend going and getting your physical ID so in future travels you will not run into this issue.

10/10 – Utmerket

Gustavo

Likte: Personale og service og overnattingsstedets bygg og tilstand
Excelente para pasar en el camino
Bodde her 1 natt i mars 2024
Svar fra General Manager den 27. mars 2024
Thank you Gustavo for sharing your review with us. I'm thrilled to hear that you had a perfect stay! It's always our goal to provide our guests with a memorable and enjoyable experience. We strive to create a welcoming and comfortable environment for everyone who stays with us. Your positive feedback means a lot to us and serves as motivation to continue delivering exceptional service. Thank you for choosing to stay with us, and we hope to welcome you back again soon for another wonderful experience!

2/10 – Forferdelig

Jolany's

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Svar fra General Manger den 27. mars 2024
Dear JolanyThank you for taking the time to provide us with your feedback. We sincerely apologize that our hotel's policies did not meet your expectations. It is regrettable that we were unable to provide a grill area for your use, as we do not offer this amenity on-site for various reasons. We would like to clarify that the charges you mentioned were not related to your room but rather incurred due to the extensive cleanup required after your gathering at our pool area. Regrettably, your group of over 20 people caused significant disruption by spreading food around the pool, damaging property including umbrellas and pool furniture, and accessing restricted areas such as our storage unit. Furthermore, the incident led to the closure of the pool due to safety concerns, as foreign objects were found in the water, and the surrounding area was left in a disorderly state. The charges reflect the costs associated with restoring the pool area to its original condition and ensuring the safety and comfort of all our guests

6/10 – Grei

Carter C.

Reiste med familie
Easy access to interstate but pretty tired property.
Bodde her 1 natt i mars 2024
Svar fra Guest Services den 26. mars 2024
Thank you, Carter, for sharing your review with us,our hotel is located in a great location from interstate and also within walking distance to many restaurants and shopping. We are very excited to let our guest know that we will be going thru some upgrades this year also. We do hope to see you again on your next visit to the area.

2/10 – Forferdelig

Jolany's

Reiste med familie, Reiste med en gruppe
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
This hotel charges for everything, late check out, early check in, too much ice, if you don’t return your parking pass. We were charged a cleaning fee for something we did not do! Our room was dirty, the pillow casings were yellow and the bathroom curtain was broken! Front desk staff and manager were very nasty. Don’t waste your money staying here!
Svar fra Hotel Management den 26. mars 2024
Dear JolanyThank you for taking the time to provide us with your feedback. We sincerely apologize that our hotel's policies did not meet your expectations. It is regrettable that we were unable to provide a grill area for your use, as we do not offer this amenity on-site for various reasons.We would like to clarify that the charges you mentioned were not related to your room but rather incurred due to the extensive cleanup required after your gathering at our pool area. Regrettably, your group of over 20 people caused significant disruption by spreading food around the pool, damaging property including umbrellas and pool furniture, and accessing restricted areas such as our storage unit.Furthermore, the incident led to the closure of the pool due to safety concerns, as foreign objects were found in the water, and the surrounding area was left in a disorderly state. The charges reflect the costs associated with restoring the pool area to its original condition and ensuring the safety and comfort of all our guests.Warm regards,

4/10 – Dårlig

Doreatha

Reiste med familie
Likte: Renhold
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
This is our first and LAST stay at this place. The rooms are very dated and small. The sink is detached from the bathroom. You close the door to use the toilet, then open the door to wash your hands - GROSS!!! The refrigerator had a red stain in the bottom. The microwave was dated and inoperable. We had to go downstairs to report an issue with the microwave and Mario at the service desk told us it would not be replaced since we were only booked for one night. A bulb was out in the room. The extra towels located underneath the sink area were wet due to pipe leaking so we had to go back down stairs to request more since the phone in the room was not working and we couldn't get through to down stairs on out cell. The pool was CLOSED due to maintenance. The quality here SUCKS. We would like a REFUND!!!! I also have photos.
Svar fra General Manager den 23. mars 2024
Please allow us to express our sincerest apologies.Your feedback is very important to us.Please rest assured that we are taking the appropriate measures to address the Microwave not being plug in and the one light bulb not working in the room above the bed and have addressed these with our Maintenance Dept. We do understand that in some hotels the vanity area and bathroom area are together in one room, Unfortunately, we were a Jamerson Inn before we became a Quality Inn and the structure of the building was set up this way already. We continuously strive to meet your needs and expectation.

8/10 – Bra

Octavio

Likte: Overnattingsstedets bygg og tilstand
And
Bodde her 1 natt i februar 2024
Svar fra General Manager den 21. mars 2024
I'm glad to hear that you had such a positive experience with our staff! Providing excellent customer service is always our top priority, and it's wonderful to know that our team exceeded your expectations. We truly appreciate your kind words and thank you for taking the time to share your feedback.

6/10 – Grei

Julia

Likte: Personale og service
Bodde her 1 natt i mars 2024
Svar fra Guest Services den 21. mars 2024
Thank you for taking the time to leave a review. We appreciate your feedback.If you have any specific comments or suggestions you would like to share with us, please feel free to reach out. Your opinion is important to us as we strive to continually improve our offerings.Thank you for choosing to stay with us.

10/10 – Utmerket

Maki

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I can’t recall when I have dealt with nicer, more helpful staff!
Bodde her 2 netter i mars 2024
Svar fra General Manager den 16. mars 2024
Thank you Maki for sharing your review with us.We are so glad to hear that you had such a positive experience with our staff! Providing excellent customer service is always our top priority, and it's wonderful to know that our team exceeded your expectations. We truly appreciate your kind words and thank you for taking the time to share your feedback. If you need any further assistance or have any questions, please don't hesitate to reach out. We're here to help!

10/10 – Utmerket

David

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice staff; clean and quiet; room a bit damp/ musty but ok; easy access to highway; nice stay
Bodde her 5 netter i mars 2024
Svar fra Guest Services den 14. mars 2024
I'm happy to hear that you had a perfect stay! It's always our goal to provide our guests with an enjoyable experience. We strive to create a welcoming and comfortable environment for everyone who stays with us. Your positive feedback means a lot to us and serves as motivation to continue delivering exceptional service. Thank you for choosing to stay with us, and we hope to welcome you back again soon for another wonderful experience!

8/10 – Bra

Randall

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The refrigerator in room wasn’t cold!
Bodde her 1 natt i mars 2024
Svar fra Guest Services den 11. mars 2024
Thank you for sharing your review with us. Our team works hard to give an excellent stay with our guest and I see we did do that with you except with one thing. We do apologize that your stay was impacted by the refrigerator not being cold. Your comfort and satisfaction are important, and I apologize for any inconvenience. We will address this with our maintenance department. Thank you for bringing this to our attention, and we appreciate your feedback to help us improve our services.

8/10 – Bra

Gayle

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Room is comfortable and well maintained.
Bodde her 1 natt i mars 2024
Svar fra General Manger den 5. mars 2024
Thank you, Gayle, for your review, our guest feedback is very important to us. Our team works hard to give our guest a great experience. We look forward to seeing you again.

8/10 – Bra

Shenoa

Bodde her 3 netter i februar 2024
Svar fra General Manger den 25. mars 2024
Thank you Shenoa, for sharing your review with us.Our guest feedback is very important to us and always helps us improve your stay. We are pleased to see you had a great experience with us and we look forward to seeing you again.

8/10 – Bra

Greg

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Quiet and Clean, nice hot breakfast included.
Bodde her 1 natt i februar 2024
Svar fra General Manager den 29. feb. 2024
Thank you Greg for choosing to stay with us! We are thrilled to hear that you had a great experience during your time at our property. Our team works hard to ensure that each guest has a memorable and comfortable stay, and it is always rewarding to receive positive feedback.We are delighted that you enjoyed our amenities, services, and hospitality. Your satisfaction is our top priority, and we are grateful for your kind words. We hope that you had a chance to relax and unwind during your visit, and that you were able to create lasting memories during your stay with us.Your feedback is truly appreciated, and we look forward to welcoming you back in the future. If there is anything else we can do to enhance your next stay, please do not hesitate to reach out. Thank you once again for your kind words, and we hope to see you again

8/10 – Bra

Mary Anne

Bodde her 1 natt i februar 2024
Svar fra General Manger den 20. feb. 2024
Thank you, Mary Anne, for taking the time and sharing your review with us at the Quality Inn. We aim to provide a great experience for our guests. I see our team did that with you on your stay. We do look forward to welcoming you back on your next visit to the area.

10/10 – Utmerket

Elke

Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
The room smelled bad and seemed pretty dirty, with some pieces falling apart
Bodde her 1 natt i februar 2024
Svar fra Guest Services den 16. feb. 2024
Thank you for sharing your review with us

10/10 – Utmerket

Mike

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
We had a very nice stay at the Quality Inn. No problems at all. We will stay there again for sure.
Bodde her 2 netter i januar 2024
Svar fra General Manger den 16. feb. 2024
Thank you, Mike, for the wonderful review. We are pleased to hear that your found everything you needed and that the space was very clean, It is always great to have positive experience when it comes to accommodation to our guest. We look forward to seeing you again on your next visit.

8/10 – Bra

Gregory

People were vwry nice that work there
Bodde her 2 netter i februar 2024
Svar fra General Manager den 13. feb. 2024
Dear Gregory,Thank you so much for taking the time to share your wonderful feedback about Quality Inn Palm Bay. We're thrilled to hear that you found your experience with us to be superior in every way. Our team works hard to provide exceptional service, and it's truly rewarding to know that we made a positive impact on your journey.We take great pride in our staff and are delighted to hear that they contributed to making your stay wonderful.

6/10 – Grei

Linda

Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
The staff were friendly but I had to switch rooms twice because of the appliances not working in one room, and the lack of cleanliness in another.
Bodde her 3 netter i februar 2024
Svar fra Guest Services den 11. feb. 2024
I'm sorry to hear about the issues you experienced during your stay. It's great to hear that the staff were friendly, but I understand that having to switch due to the heat not working in your room as it was chilly here in Florida at 65 degrees outside. I am pleased to know that the staff was very quick to accommodate you and get you a different room and get you settled in.Your feedback is important, and I ensure that this information is shared with the team so that they can address these issues and prevent similar occurrences in the future.

6/10 – Grei

Joel

Reiste med familie og små barn, Reiste med familie
Likte: Personale og service og fasiliteter
I've stayed here 3 times with my family and all 3 times the rooms smell like damp. They have moisture bags hanging or dehumidifiers in the rooms. Rooms are outdated. They sell beverages, but NOT milk bc thats only for breakfast. Other than that, its walking distance to a lot of restaurants and gas stations in the surrounding shopping center. Staff is friendly.
Bodde her 1 natt i februar 2024
Svar fra Guest Services den 11. feb. 2024
Thank you for sharing your feedback. It's great to hear that the staff is friendly and that the hotel's location provides convenient access to nearby restaurants and amenities. However, I understand your concerns about the outdated rooms and the limited availability of beverages such as milk outside of breakfast hours. Your insights are valuable, and I'll make sure to pass them along to the management for their consideration.

10/10 – Utmerket

R

Reiste med familie, Reiste med kjæledyr
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Would stay again
Bodde her 2 netter i februar 2024
Svar fra Guest Services den 11. feb. 2024
Thank you so much for taking the time to share your wonderful feedback about Quality Inn Palm Bay. We're thrilled to hear that you found your experience with us to be superior in every way. Our team works hard to provide exceptional service.

4/10 – Dårlig

Sheryl

Reiste med familie
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
The air conditioner was so full of mold that I had multiple asthma attacks throughout the night. It was dangerous and scary.
Bodde her 1 natt i januar 2024
Svar fra Guest Services den 7. feb. 2024
Thank you for sharing your review with us. We do apologize that your experience was not to your satisfaction. Our guest feedback is important to us and I will be addressing this with the correct departments.

10/10 – Utmerket

Lisa

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Staff was excellent. Breakfast was good and it was very clean.
Bodde her 1 natt i januar 2024
Svar fra General Manager den 5. feb. 2024
Thank you Lisa,We're thrilled to hear that you had a positive experience with us! Our staff works hard to ensure that our guests feel welcomed and well taken care of, and it's wonderful to hear that you found them great. We're also glad you enjoyed the breakfast and found the rooms to be very clean. Thank you for taking the time to share your feedback, and we hope to have the pleasure of welcoming you back in the future!

8/10 – Bra

Allen

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Overall the property was clean and nice, the room had a bit of a musty smell due to humidity which they were trying to manage. Also, while it was a pet friendly hotel, it was not as pet friendly as I expected. Upon check in was told that my dog could not be left in the room unattended, and if they were, I would be fined and told to leave.
Bodde her 1 natt i januar 2024
Svar fra Guest Services den 2. feb. 2024
Dear Allen,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Palm Bay - Melbourne I-95.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with the pet policy with leaving your pet unattended. We have this policy for the safety of your pet and our staff. Your satisfaction is important to us as a valued Choice Privileges member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

10/10 – Utmerket

Carol

Bodde her 1 natt i januar 2024
Svar fra General Manger den 20. mars 2024
Thank you, Carol, for the wonderful review, We are thrilled to know you enjoyed your stay with us. Our team works very hard to make sure your stay is expectational. We look forward to seeing you again.

10/10 – Utmerket

Vitalii

Likte: Renhold
Bodde her 1 natt i januar 2024
Svar fra General Manager den 3. feb. 2024
Thank you vitalii so much for taking the time to leave such a fantastic review! We are thrilled to hear that you had a five-star experience with us. It's always our goal to provide top-notch service and exceed our customers' expectations, and we are delighted to know that we hit the mark with you.

10/10 – Utmerket

Judith

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Mario at the front desk was great. An exceptional employee.
Bodde her 1 natt i januar 2024
Svar fra General Manger den 2. feb. 2024
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Quality Inn I-95. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!

10/10 – Utmerket

Juan

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Excelente servicio
Bodde her 1 natt i januar 2024
Svar fra Guest Services den 1. feb. 2024
Thank you Juan for taking the time to share your feedback with us at the Quality In I-95.We are thrilled to hear that you had a wonderful stay with us. Our team works hard to provide exceptional service and create memorable experiences for our guests. It is very rewarding to receive such positive feedback. We hope to have the pleasure of welcoming you back for another fantastic stay in the future!

10/10 – Utmerket

Joel og Oakland Park

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great place to stay the night
Bodde her 1 natt i januar 2024
Svar fra General Manager den 31. jan. 2024
Thank you so much Joel for taking the time to share your experience with us! We're thrilled to hear that you had a great stay at our place. Our team works hard to provide a comfortable and enjoyable experience for all our guests, and it's always rewarding to receive such positive feedback.We hope to have the pleasure of welcoming you back for another fantastic stay in the near future. If there's anything more we can do to enhance your next visit, please don't hesitate to let us know.

10/10 – Utmerket

Marlina

Likte: Renhold
Bodde her 1 natt i januar 2024
Svar fra General Manager den 31. jan. 2024
Certainly! Here's a response to a positive review:Thank you Marlina so much for your kind and positive feedback! We're thrilled to see that you had a great experience with us. Our team works hard to ensure that our customers are satisfied, and it's always rewarding to hear that our efforts are appreciated. We look forward to serving you again in the future and providing you with the same level of excellent service. Thanks for choosing us!"

8/10 – Bra

Pamela

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Clean with issues.
It was a good stay. It was clean, Staff was super friendly. No one came in to make our beds or restock towels. You have to go to the first floor for ice. The negatives were the air conditioner was noisy. It squeaked when running and sounded like water flowing in and out. And the bathroom door kept opening and blocking the door when you came into the room unless it was totally closed. I didn't realize I ordered a handicap room, so the seat in the shower could not raise, so you had about 60% of the tub to stand in for your shower. Not worth $134 a night.
Bodde her 2 netter i januar 2024
Svar fra General Manager den 30. jan. 2024
Thank you Pamela for taking the time to share your feedback with us. We are delighted to hear that you found our hotel to be clean and that you experienced super-friendly service from our staff. However, We apologize for the inconvenience you experienced with the air conditioner and the noise it produced. Your comments and concerns will be shared with our maintenance team, and we will ensure that the issue is addressed promptly to prevent similar occurrences in the future.We appreciate your review and your valuable feedback, as it helps us identify areas for improvement.We hope to have the opportunity to welcome you back in the future.

8/10 – Bra

Rafael

Bodde her 2 netter i januar 2024
Svar fra General Manager den 29. jan. 2024
Thank you! We're delighted to hear that you enjoyed your stay with us. We strive to provide a great experience for all our guests, and we're thrilled that we could meet your expectations. We hope to welcome you back again in the future!

4/10 – Dårlig

Brianna

Likte ikke: Personale og service
Bodde her 1 natt i januar 2024
Svar fra General Manager den 24. jan. 2024
Thank you for taking the time to leave a review. We're sorry to hear that your experience with our product/service didn't meet your expectations. Your feedback is important to us as we continuously strive to improve. If there's anything specific you'd like to share with us to help us understand how we can do better, please don't hesitate to reach out. We hope to have the opportunity to better serve you in the future.

10/10 – Utmerket

Greg og West Chicago

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
2nd time staying here, and won't hesitate to stay again next time we're in the area. Front desk staff is very attentive and friendly.
Bodde her 3 netter i januar 2024
Svar fra General Manager den 24. jan. 2024
We are thrilled to hear that you've enjoyed your second stay with us! Thank you for your kind words about our front desk staff – we take great pride in providing attentive and friendly service to all of our guests. We look forward to welcoming you back the next time you're in the area. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.

10/10 – Utmerket

Ellen

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Property was very clean. Staff very accommidating.
Bodde her 1 natt i januar 2024
Svar fra General Manager den 23. jan. 2024
Dear Ellen,Thank you for taking the time to share your feedback with us. We are delighted to hear that your stay was accommodating and that you found our hotel to be very clean. We take great pride in providing a comfortable and welcoming environment for all our guests, and it's always rewarding to hear that our efforts have made a positive impact.We hope that you had a truly enjoyable experience with us, and we look forward to welcoming you back in the future. Thank you once again for choosing to stay with us.

8/10 – Bra

James

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024
Svar fra General Manager den 22. jan. 2024
Thank you for taking the time to share your feedback! We're thrilled to hear that you had a positive experience. Your support means a lot to us, and we look forward to continuing to provide excellent service. We look forward to your next visit.

10/10 – Utmerket

Joey

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra General Manager den 20. jan. 2024
Thank you Joey.We're delighted to hear that you enjoyed your stay with us. We strive to provide a great experience for all our guests, and we're thrilled that we could meet your expectations. We hope to welcome you back again in the future!

6/10 – Grei

KEVIN

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
will stay there again
Bodde her 1 natt i januar 2024
Svar fra General Manager den 19. jan. 2024
We're thrilled to hear that you enjoyed your stay! We can't wait to welcome you. We appreciate your feedback and look forward to seeing you again soon!

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024
Svar fra General Manager den 18. jan. 2024
Thank you so much for your fantastic feedback! We are thrilled to see that you had a perfect stay at our hotel. Our team works hard to ensure that every guest has a wonderful experience, and it's incredibly rewarding to receive such positive review We hope to have the pleasure of welcoming you back for another outstanding stay in the near future!

10/10 – Utmerket

Amanda

Reiste med familie, Reiste med kjæledyr
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Overall nice property. The second time we have stayed. Would recommend and would stay here again. Pet-friendly. Only down side is they have no variety with the breakfast. Same thing every day would be the only complaint.
Bodde her 3 netter i januar 2024
Svar fra General Manager den 16. jan. 2024
It's great to hear that you have had a positive experience at the property and that you would recommend it to others. It's also a joy to be pet friendly as we love dogs very much. I understand your point about the breakfast, and it's helpful feedback for the property to consider. Thank you for sharing your thoughts, and I hope you have another enjoyable stay in the future!

10/10 – Utmerket

Warren

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Everything was great. The only exception was that breakfast was already done before we got downstairs
Bodde her 1 natt i januar 2024
Svar fra General Manager den 13. jan. 2024
Dear Warren,I'm glad to hear that everything else met your expectations! I'm sorry to hear about the issue with breakfast being finished before you were able to enjoy it. Our breakfast hours are fro 6am to 9am. Your input is valuable to us. We hope to have the opportunity to welcome you back in the future and you being able to enjoy our breakfast we offer.Thank you for choosing our establishment!