Hoteller i Palatine Bridge

«We had a medical emergency and they were great to work with. The employee who checked me in on June 4th was stellar and really embodies customer service.»

«Everything was nice and neat. It was just smaller than I expected. I could hardly turn around in the shower because it was so small. The staff was very helpful in helping us get around town and finding eating places.»

«Very clean and recently remodeled. It had a modern and hip feel to it. The location set high on a hill with a nice view. Conveniently located to town.»

«Good location. Friendly staff. Maintenance is below par. Musty smelling room. Noisy.»

«The breakfast was pretty much non existent. The room was okay but the sleeper couch was broken and we had a child that we had sleeping on it. The staff were helpful but the hotel is most certainly run down»

«I would avoid this hotel, unless you absolutely have to stay there. It is off the exit, and then a convoluted, series of turns where it sits alone on a hill. Right away one can see it hasn't been maintained well, and the smell of air fresheners are quite strong. Everything in the room seemed worn down, misaligned, unmaintained. The walls and floors are thin, very cheap build. Bathroom amenities were two small bars of soap, the cheap kind. Breakfast was included, but terrible. One waffle ...

«Clean, comfortable rooms Very helpful staff»

«My husband really loved the hotel. He thought the building and decor was really cool!»

«Paul and his staff couldn't have been more accommodating and helpful! Lovely old stately home converted to BnB, with delightful breakfast next day. The suites are large and very comfortable and just dripping with classic furnishings appropriate to a late 19th century stately home.»

«Very charming, clean and comfortable »

«Clean Room no Cribs for baby»

«Clean room helpful staff and ample parking»

«Upon arrival we were given a room key to the wrong room. Despite our reservation being booked over one month in advance we were given a room in the basement. The front desk staff seemed bored with the confusion over our room key. Booked was a room with two Q beds, we were given a room with one bed. I have stayed at this hotel several times in the past and have never encountered such unfriendly hotel staff. Making up for this was the serving staff and bar staff. They were exceptional! They were ...

«Unique property »

«Air cond made some noise, breakfast non existent but fine with me-, liked hotel»

«Good value for short stay. Everything clean. Great view!»

«Located in an excellent spot, with a short distance from Cooperstown, which is absolutely fantastic. Highly recommended.»

«Charming and comfortable suite. This is an old building, stairs and floors are well out of square and weathered. All things we needed were provided and clean!! Rare and treasured. Restaurant under construction 11/2025. No fuss, easy communication via text.»