Fasade – kveld/natt
Sjekk tilgjengelighet

Anmeldelser av Pala Casino Spa And Resort

4 out of 5
Pala Casino Spa And Resort
11154 Highway 76, Pala, CA

Anmeldelser

8,8

Utmerket

Rangering på 10 − Utmerket. 762 av totalt 1197 anmeldelser." "
Rangering på 8 − Bra. 216 av totalt 1197 anmeldelser." "
Rangering på 6 − Grei. 103 av totalt 1197 anmeldelser." "
Rangering på 4 − Dårlig. 60 av totalt 1197 anmeldelser." "
Rangering på 2 − Forferdelig. 56 av totalt 1197 anmeldelser." "

9,4/10

Renhold

9,0/10

Personale og service

8,8/10

Fasiliteter

9,2/10

Overnattingsstedets bygg og tilstand

9,0/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Jose F

Reiste med familie
Likte: Renhold og fasiliteter
Rooms very clean
Bodde her 1 natt i mai 2024
Svar fra Hotel Management den 28. mai 2024
Greetings, Jose. Thank you for the feedback. We're glad you enjoyed the cleanliness of the rooms and the rest of your stay. Here's to next time!Regards,

10/10 – Utmerket

Kyle

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Helpful, courteous staff. Pool area was wonderful. Courtyard lights magical at night.
Bodde her 2 netter i mai 2024
Svar fra Pala Casino den 28. mai 2024
Thank you Kyle! We are so happy that you enjoyed your time at Pala Casino.

10/10 – Utmerket

Psalm

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice, clean property
Bodde her 2 netter i mai 2024
Svar fra Hotel Management den 27. mai 2024
Hello Psalm, Thank you for staying with us and for your feedback. We are looking forward to welcoming you again soon.

8/10 – Bra

david

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
beautiful hotel, top quality, very professional.
Bodde her 2 netter i mai 2024
Svar fra Hotel Management den 27. mai 2024
Hello David, Thank you for staying with us and for your feedback. We are looking forward to welcoming you again soon

10/10 – Utmerket

Fujio

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024
Svar fra Hotel Management den 28. mai 2024
Greetings, Fujio. Thank you for the great review. We appreciate your feedback and are glad you enjoyed your stay!Regards,

10/10 – Utmerket

Latricia

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Stayed for a motocross event. Property was really nice, excellent room, live music and the hospitality staff was great. Really close to the event. Would definitely stay again. Food was ok.
Bodde her 2 netter i mai 2024
Svar fra Hotel Management den 27. mai 2024
Hello Latricia, Thank you for staying with us and for your feedback. We are looking forward to welcoming you again soon.

6/10 – Grei

William

Nice gaming area. Rooms were not available for two hrs. After check in.
Bodde her 1 natt i mai 2024
Svar fra Hotel Management den 27. mai 2024
Hello William, we are sorry to hear that you had an unpleasant experience at check-in. We have forwarded your concerns to management for further review and hope to provide you with a better experience in the future.

10/10 – Utmerket

William

Reiste med partner, Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great Clean fancy property!
Bodde her 2 netter i mai 2024
Svar fra Hotel Management den 27. mai 2024
Hello William, Thank you for staying with us and for your feedback. We are looking forward to welcoming you again soon

10/10 – Utmerket

Christina

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
This place was absolutely beautiful
Bodde her 2 netter i mai 2024
Svar fra Hotel Management den 26. mai 2024
Hello Christina, thank you so much for your feedback and we're looking forward to welcoming you again!

8/10 – Bra

Tara

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
We loved this casino and hotel! There ARE mini fridges in the rooms (not posted on their website) the food places are all super bland and unseasoned- definitely bring food, order food or bring your own seasonings.
Bodde her 2 netter i mai 2024
Svar fra Hotel Management den 26. mai 2024
Hello Tara, thank you so much for your feedback and we're looking forward to welcoming you again!

10/10 – Utmerket

Ruben

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Was a great experience
Bodde her 1 natt i mai 2024
Svar fra Hotel Management den 26. mai 2024
Hello Ruben, thank you for staying with us! We are glad that you had a great experience. We are looking forward to welcoming you again in the future!

10/10 – Utmerket

Theron

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Maybe give a notice that all People will have to show id at counter. Was digging through a packed bag trying to find wallet quickly. Would have been nice to know ahead of time. Even a few minutes.
Bodde her 1 natt i mai 2024
Svar fra Hotel Management den 26. mai 2024
Hello Theron, Thank you for your positive review. We apologize for any confusion at check-in. We do have to check all IDs to verify identity. This helps prevent fraud. We are glad you enjoyed your stay otherwise and look forward to welcoming you back in the future

10/10 – Utmerket

Annette

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The poolside was gorgeous, and it was nice having our section. The rooms were exquisite, and the dining was delicious; I ate at every available dining. The smoking area was moderate, as I do not prefer the smell of smoke. The service was excellent from all staff. I wish to have another staycation.
Bodde her 2 netter i mai 2024
Svar fra Hotel Management den 25. mai 2024
Hello Annette, We're glad you enjoyed your stay, and thank you for the positive review. We appreciate it! Looking forward to welcoming you back soon.

2/10 – Forferdelig

Tracy

Forretningsreisende, Reiste med familie og små barn
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The shower was disgusting, water didn’t drain and black stuff came up the drain, and it smelt like sewage. The lady at the front desk was very rude. Their RV park is much nicer, and friendlier staff.
Bodde her 1 natt i mai 2024
Svar fra Hotel Management den 24. mai 2024
Hello Tracy, we are sorry to hear that you had an unpleasant experience. We have forwarded your concerns to management for further review and hope to provide you with a better experience in the future.

4/10 – Dårlig

Raymond

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
They made us wait 1.5 hour after 4pm check in because room wasn't ready, would've been longer had i not complained after an hour and a half of sitting there waiting.
Bodde her 2 netter i mai 2024
Svar fra Hotel Managment den 25. mai 2024
Hello Raymond, we are sorry to hear that you had an unpleasant experience. We have forwarded your concerns to management for further review and hope to provide you with a better experience in the future.

8/10 – Bra

Hector

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Friendly staff, easy check-in
Bodde her 1 natt i mai 2024
Svar fra Hotel Management den 24. mai 2024
Hello Hector, thank you so much for your feedback and we're looking forward to welcoming you again!

8/10 – Bra

Kathy

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Rooms were nice. Pool area closed during the week.
Bodde her 2 netter i mai 2024
Svar fra Hotel Management den 24. mai 2024
Hello Kathy, thank you so much for your feedback and we're looking forward to welcoming you again!

10/10 – Utmerket

Merina

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
easy check in
Bodde her 1 natt i mai 2024
Svar fra Hotel Management den 24. mai 2024
Hello Merina, thank you so much for your feedback and we're looking forward to welcoming you again!

8/10 – Bra

Carlos

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Excelent
Bodde her 1 natt i mai 2024
Svar fra Hotel Management den 24. mai 2024
Greetings, Carlos. We're glad you enjoyed your stay and thank you for the positive review. We appreciate it!Regards,

10/10 – Utmerket

Mario

Bodde her 3 netter i mai 2024
Svar fra Hotel Management den 24. mai 2024
Hello Mario, thank you so much for your feedback and we're looking forward to welcoming you again!

10/10 – Utmerket

AquaNeshia

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Enjoyed my stay
Bodde her 1 natt i mai 2024
Svar fra Hotel Management den 22. mai 2024
Hello AquqNeshia! Thank you for staying with us and for your feedback. We are looking forward to welcoming you again soon.

10/10 – Utmerket

Michelle

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Felt like you were on a vacation far away, loved the convenience of all amenities, friendly staff, good food, live music at the bar. Really nice staycation getaway
Bodde her 3 netter i mai 2024
Svar fra Pala Casino den 22. mai 2024
Thank you Michelle for the great review, we cant wait to welcome you back to Pala Casino.

10/10 – Utmerket

Cole

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Awesome stay thank you
Bodde her 2 netter i april 2024
Svar fra Pala Casino den 23. mai 2024
We can't wait for you to come back Cole!

6/10 – Grei

DUANA

Forretningsreisende
Likte: Personale og service
Even though this is a non-smoking hotel, the casino is not smoke free. You could still smell cigarettes through the ventilation systems while in your room. Additionally, in order to get to some of the restaurants you had to walk through the stinky casino.
Bodde her 2 netter i mai 2024
Svar fra Hotel Management den 23. mai 2024
Greetings, Duana. We appreciate you taking the time to leave us a review. Our apologies for the smell during your stay. We'll continue to take guest feedback into consideration, as we're always looking for ways to improve our guest experience.Regards,

10/10 – Utmerket

Yajaira

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Rooms were clean and spacious. All necessities such as iron, hair dryer, etc were already in the room ready for you.
Bodde her 2 netter i mai 2024
Svar fra Hotel Management den 20. mai 2024
Hello Yajaira, Thank you for staying with us and for your positive feedback. We are looking forward to welcoming you again soon.

8/10 – Bra

Robert

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good people
Bodde her 2 netter i mai 2024
Svar fra Hotel Management den 20. mai 2024
Hello Robert, Thank you for staying with us and for your feedback. We are looking forward to welcoming you again soon.

10/10 – Utmerket

rafat h

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Hotel Management den 21. mai 2024
Hello Rafat! Thank you for staying with us and for your feedback. We are looking forward to welcoming you again soon.

10/10 – Utmerket

Larry

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice
Bodde her 2 netter i mai 2024
Svar fra Hotel Management den 20. mai 2024
Hello Larry, Thank you for staying with us and for your feedback. We are looking forward to welcoming you again soon.

8/10 – Bra

Patricia

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great stay! The road into the casino is one way and the road twists and turns. Kinda scary when people drive fast. Great restaurants and staff was friendly.
Bodde her 2 netter i mai 2024
Svar fra Hotel Management den 20. mai 2024
Hello Patricia, Thank you for staying with us and for your feedback. We are looking forward to welcoming you again soon.

10/10 – Utmerket

Ignatius

Reiste med partner
Likte: Fasiliteter og overnattingsstedets bygg og tilstand
Spacious room, clean, good service
Bodde her 1 natt i mai 2024
Svar fra Hotel Management den 20. mai 2024
Hello Ignatius, thank you for staying with us and for the feedback! We are looking forward to welcoming you back soon!

10/10 – Utmerket

Bruce

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel rooms were pretty spacious and very clean, definitely a nice resort!
Bodde her 1 natt i mai 2024
Svar fra Hotel Management den 20. mai 2024
Hello Bruce, thank you for staying with us and for the feedback! We are looking forward to welcoming you back soon!

8/10 – Bra

angel

Likte: Renhold
Bodde her 1 natt i mai 2024
Svar fra Pala Casino den 21. mai 2024
Thank you Angel!

6/10 – Grei

Karmen

My "mountain view" room was actually a parking ramp view. You could see the mountains in the farthest corner if you looked out the window at an angle. It's pretty average. My room was not stocked with hair conditioner, which I didn't realize until I was in the shower, and I hadn't brought any. It was an overpriced stay, but I stayed there because of the location, not for the casino.
Bodde her 1 natt i mai 2024
Svar fra Hotel Management den 19. mai 2024
Hello Karmen, thank you for your feedback. We are sorry your stay was less than satisfactory. We aim to provide you with a better experience on your next visit!

10/10 – Utmerket

Anna

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful swimming pool area. Bar, food & lounge areas amazing. Adults only. Staff is very friendly and helpful.
Bodde her 2 netter i mai 2024
Svar fra Hotel Management den 19. mai 2024
Thank you Anna for taking the time to leave us a review. We look forward to serving you in the future.

6/10 – Grei

jessica

Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Hotel Management den 19. mai 2024
Hello Jessica, thank you for your feedback. We aim to provide you with a better experience on your next visit!

8/10 – Bra

Mary

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice surroundings, room area is large, roomy bathrooms small shower
Bodde her 1 natt i mai 2024
Svar fra Hotel Management den 19. mai 2024
Thank you Mary for the great review!

10/10 – Utmerket

Ana

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Todos bien
Bodde her 1 natt i mai 2024
Svar fra Pala Casino den 21. mai 2024
Gracias Ana!

8/10 – Bra

Dan

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property has lots of garage parking and is easy to navigate. The kids were disappointed that they couldn't use the pools, but they allowed us to use the pool at the RV park next door. Not as nice but was a decent alternative.
Bodde her 2 netter i mai 2024
Svar fra Hotel Management den 16. mai 2024
Greetings, Dan. Thank you for the feedback. We apologize for the miscommunication regarding pool usage; it is age-regulated and 21+ only at the moment. We'll continue to take guest feedback into consideration, as we look to improve our offerings.Regards,

8/10 – Bra

Elena

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Checking in, the staff was just robotic and not welcoming. I was rather disappointed.
Bodde her 3 netter i april 2024
Svar fra Hotel Management den 15. mai 2024
Hello, Elena. We apologize for the subpar experience you had at check-in time. We'll continue to look for ways to improve the experience we offer to guests and we appreciate your feedback; it'll help us improve!Regards,

10/10 – Utmerket

Marcos

Likte: Personale og service og overnattingsstedets bygg og tilstand
Muy bueno
Bodde her 1 natt i mai 2024
Svar fra Hotel Management den 13. mai 2024
Hello Marcos, Thank you for staying with us and for your feedback. We are looking forward to welcoming you again soon.

6/10 – Grei

Justin

Likte: Renhold og personale og service
Nice property rooms are getting dated but we’re clean cafe breakfast was average at best.
Bodde her 1 natt i mai 2024
Svar fra Hotel Management den 13. mai 2024
Hello Justin, Thank you for staying with us and for your feedback. We are currently making many improvements to our property. We look forward to welcoming you again in the future, to give you an even more enjoyable stay.

10/10 – Utmerket

Laura

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice
Bodde her 1 natt i mai 2024
Svar fra Hotel Management den 14. mai 2024
Hello Laura, thank you for staying with us! We are glad you enjoyed your stay and we are looking forward to welcoming you back again!

2/10 – Forferdelig

jim

Likte ikke: Overnattingsstedets bygg og tilstand
Awful. Pool closed the entire time. Horrible food. The room was nice.
Bodde her 1 natt i mai 2024
Svar fra Hotel Management den 14. mai 2024
Greetings, Jim. We apologize for the poor experience you had during you stay; our pool is unfortunately not fully open at this time, limited only to Friday, Saturday and Sunday, 10AM-5PM. We're taking guest feedback into consideration and will look to continue to improve our offerings.Regards,

8/10 – Bra

KELLY

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Long wait for check in. Rooms really nice.
Bodde her 1 natt i mai 2024
Svar fra Hotel Management den 13. mai 2024
Hello Kelly, Thank you for staying with us and for your patience during check-in. We are looking forward to welcoming you again soon.

10/10 – Utmerket

Jose

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Hotel Management den 14. mai 2024
Hello Jose, Thank you for staying with us. We are looking forward to welcoming you again soon.

8/10 – Bra

Monica

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel and room were beautiful and clean. Unfortunately, neither ice maker on my floor worked. The gambling was rough, didn't see many winners.
Bodde her 1 natt i mai 2024
Svar fra Hotel Management den 13. mai 2024
Hello Monica, Thank you for staying with us and for your feedback. We apologize regarding the ice machines and have forwarded this to management. We are looking forward to welcoming you again soon.

8/10 – Bra

maria

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Hotel Management den 13. mai 2024
Hello Maria, Thank you for staying with us and for your feedback. We are looking forward to welcoming you again soon.

10/10 – Utmerket

Raquel

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Pleasant experience. Definitely will recommend.
Bodde her 1 natt i mai 2024
Svar fra Hotel Management den 12. mai 2024
Hello Raquel, Thank you for staying with us and for your feedback. We are looking forward to welcoming you again soon.

10/10 – Utmerket

jamie

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great weekend away
Bodde her 2 netter i mai 2024
Svar fra Hotel Management den 12. mai 2024
Hello Jamie! Thank you for staying with us and for your feedback. We are looking forward to welcoming you again soon.

8/10 – Bra

Jose og Ontario

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Everything
Bodde her 1 natt i mai 2024
Svar fra Hotel Management den 12. mai 2024
Hello Jose! Thank you for staying with us and for your feedback. We are looking forward to welcoming you again soon.