Hoteller i Painesville

«Great historical stay!!! Amazing history of the mansion!!! Staff was very friendly and helpful! Cleanest rooms ever!!! Wonderful front porch with rocking chairs!!! Highly recommend a stay at Steele Mansion!!!»

«Clean and comfortable.»

«Booked and paid through Expedia. When checked in obviously had to put down security deposit. When checking out I noticed two pending charges from the hotel and just left it alone assuming they both would fall off. One did not come off. Contacted hotel to resolve and got no resolution so has to file dispute with bank. Other than that it was fine.»

«Breakfast fresh and hot. Pool clean and perfect temperature. Employees very pleasant»

«The rooms were clean, modern, and spacious. The staff were all very helpful. We stayed for three nights and the hotel policy of only cleaning the room every three days was annoying. We had to ask for clean towels and go to the front desk for items like toilet paper and tissue that would normally be stocked by cleaning staff. Also, we had to go to the breakfast room to replace the plastic cups for drinking water that would normally be changed daily. The breakfast was decent and appreciated.»

«The room and bathroom were both very clean. The air conditioning worked great. The view of the lake was excellent also. The problem was that I booked two rooms and neither were what I booked. I booked a room with a king bed and a second room with two queen beds. Each room only had one full size bed. I reached out to the motel. They told me that it wasn’t their fault, it was Expedia’s fault. I will no longer be using Expedia to book my accommodations. It is very unfortunate, especially because I ...

«This hotel really needs a remodel. We were surprised at the higher price and expected much more. Disappointed»

«Stayed for 2 nights & the stafff was really nice. The room was clean & tidy. The A/C was cold! And trust me, that was a GREAT thing! I’ll be back for sure! 😊»

«Our stay was pleasant. Our room was cleaned. The bed was comfortable. They always make sure we had clean towels. I will tell you the hair dryer was very sticky and head all kinds of black hair on it. I did wipe it down with a baby, wipe I had with us. To the amenities we aren’t we weren’t happy with were the food was not even subpar and the swimming pool we were able to use it one day but the last day we were there it was closed and there was no reason given so that was a disappointment. Other ...

«Clean, safe, free parking, complimentary breakfast all for great value. »

«Breakfast is terrible!!! The food is substandard and low quality! The preparation was poor and late! It doesn’t match the quality of the room/suites which were very nice, but you must raise the standards of your breakfast or don’t offer it! Really did suck! 😳»

«The staff could not be more pleasant and helpful.... this hotel fully lives up to its superlative reviews.»

«Clean rooms/ facility. Pet friendly. Staff were nice. Nice area close to food, gas stations, shopping. My only two complaints are not enough parking, so if you find a spot, try not to leave and the walls are thin. You hear people stomping and dropping stuff upstairs, people in and out slamming their room doors all night long»

«It was very nice.»

«Only good thing about the hotel is the location. The hotel is in disrepair with holes in the lobby ceiling, the hallways had an odor, and floors were not clean.»