Hoteller nær Paddock Shops kjøpesenter

«Tv did not work»

«​"I am writing to formally express my dissatisfaction with my recent four-night stay. On one of those nights, I was locked out of my room and unable to gain entry until 5 AM. Despite paying for the full night, I was essentially denied access to my accommodations and have yet to receive any reimbursement. Furthermore, I experienced a second lockout during my stay, and room service was consistently unavailable. Given these significant lapses in service, I am requesting some type of reimbursement."»

«I made a reservation Expedia told me to be there to check in the next day . When I got there they were closed. I had a family emergency so I couldn’t spend the rest of my afternoon stalking the internet going from Expedia to birch suites to figure out why they were close although I did try reaching out to Expedia with no results . So trip cancelled went home . Next day birch suites said since I had made the reservation thru Expedia then they were the ones that had to change my reservation date ...

«Hotellet trenger seriøst renovering. Frokosten var et par donuts. Kaffe måtte man spørre etter. Virker som et veldedighetssenter for hjemløse og andre mindre bemidlede.»

«Very nice staff. Close to an event we were attending. No frills, but a quiet, comfortable place to sleep.»

«Disgusting place»

«The room was clean, food sparce but ok, don't know why they didn't want dogs in lobby»

«The building is almost empty so quiet and private and not a hard quality to find. Saff is pleasant and knowledgeable but most importantly, it's a cheaper room that's available and the ownership due but mm»

«Staff helpful, room was dated but very clean.»

«Easy check in. Good location that was well lit and felt safe. Room was clean and has been updated. Booked a queen but stayed in a king. Was a very pleasant upgrade. »

«Front desk was super helpful and polite. Room is quite clean. I would stay again. »

«This property is not maintained very well. The elevator seems very old, makes strange noises and has an electric or oil type of smell on the third floor. The first room we were given had a dirty bathroom and the lights didn’t work. Most of the complimentary breakfast was gone when we got there (an hour before it ended).»

«Not really »

«Scheduled a 4-day stay, had a family emergency the first night and they wouldn't refund me for 3 nights! Not even one refund. Terrible customer service. Couldn't get the manager on the phone for 3 days. Showers are terrible. »

«Have someone on staff at hotel for assistance clean rooms better»

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