Hoteller i Pacolet

«Our room smelled like pets. In particular it smelled like a dog kennel. I have allergies and it caused me to become very congested and made me sneeze a lot. There was a terribly loud and persistent noise coming from the thermostat and heat/cool unit in our room. It started up about every five minutes or so. Even after we turned it off it made loud noises like an industrial refrigerator. 👎»

«The stay wasn’t bad and our room was clean but everything needs a deep cleaning. All the flooring and the seating in the breakfast area needs a good steam cleaning. »

«Room was dirty, and smelled like dirty homeless person had slept there. Rugs were terrible and dirty. 1st floor side door was broken and able to let anyone come in 24hrs a day. Pool was empty, “Gym” had 3 work out devices, 1-bike, 1-treadmill and 1-smith machine. It looked like a storage closet. “free breakfast” was terrible, watery eggs and coffee tasted like it was brewed through a dirty sock. Definitely would not stay at this property again.»

«The room we stayed in was filthy. Ordered a non-smoking room and it smelled like an ashtray. Something that looked like blood on the wall in the bathroom. Sheets and towels were clean but that was about it. When I picked up the key at the front desk - the lobby had the aroma of marijuana. So I assume that the clerk was probably high. paid $77 & some change. Not worth 20$ Do not recommend.»

«Huge rooms»

«Great place to stay»

«Very friendly staff. Breakfast was great. Good variety. »

«helt greit»

«Clean rooms, AC was a little noisy, overall great location and nice hotel.»

«EXTREMELY dated! Found a dead bug on my bedspread after the first night. Bathroom full of mold. Breakfast options limited. Front desk staff not friendly. Will not go back.»

«Jay, is a wonderful customer rep and the rest of the staff has always been very helpful and accommodating.»

«Ladies at check in and out were awesome.»

«Great room! Excellent pool!! Highly recommended.»

«Clean. Friendly staff. Decent breakfast daily. No major issues/complaints »

«Took three different room tries to get us in a room. First room we were to be in was having an ozone treatment. Second room had not been cleaned thoroughly. Third room which we finally stayed in had a disconnected fire alarm and no nozzle on the water connector. I took a picture of this. Tara who was working the front desk was excellent in trying to help us. She said management was going to offer us a discount but haven't seen it come through yet. »

«I checked out after being there for 45 minutes. The room smelled and was dirty.»

«A staff was very friendly, helpful, and reliable.»