Hoteller nær PNC Bank Art Center

"Veldig bra rom, men litt problemer med klima anlegg på rommet."

"We stayed at this hotel for 6 nights and discovered bed bugs on night 4. We have photos as proof. Despite this, staff initially dismissed our concerns and only moved us to a new room after we insisted. They later steamed our belongings, but only after repeated requests. Because of this incident, one of us missed an important professional concert opportunity, which was a major reason for visiting. This was extremely disappointing and had real career consequences. The hotel staff told us they could only refund two nights because the reservation was made through Hotels.com. We confirmed directly with Hotels.com and with a hotel industry professional that this is not true. The hotel lied to us. Even after acknowledging photo evidence of bed bugs, they refused to take responsibility for the full stay. The situation caused significant stress, worry about bringing bed bugs home (which can cost thousands to eliminate), and major disruption to our trip. We are now dealing with steam-cleaning and freezing luggage to avoid contamination. A hotel should never: • deny evidence of bed bugs • mislead guests about refund rights • do the bare minimum only after pressure We are requesting a full refund, as we did not receive the service we paid for, and the stay was significantly impacted. Avoid this hotel. Not only because of bedbugs, but because of how poorly they handled the situation."

"Komfortable senger og vennlig personale. Rolig område. "

"Good bed, good aircon, quiet location. Only minus was a very, very basic breakfast served in a noisy room from the din of the icemaschie.. if you are not much into breakfast - this one is highly recommended"

"Vi hadde to rom, for en familie på 4. Fantastisk beliggenhet og praktisk hotell! Vi trivdes stort, og tok subway like ved hotellet flere ganger. Ellers gikk vi til de mest sentrale plassene. Vi spiste litt frokost på rommet og ellers spiste vi mat på restauranter i nærheten og der vi var på reise. Bemanningen og alle ansatte var svært hjelpsomme og hyggelige! De var morsomme med barna våre og skapte en hyggelig atmosfære! Treningsrommet var praktisk også! "

"With the rooftop bar and pool, this good hotel is probably an even greater choice during the summer months - but we would come back either way. Walking distance to many of our favourite restaurants and Katz deli around the corner!"