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Anmeldelser av Quality Inn & Suites

2.5 out of 5
Quality Inn & Suites
1100 State Route 17C, Owego, NY

Anmeldelser

6,6
Rangering på 10 − Utmerket. 69 av totalt 348 anmeldelser." "
Rangering på 8 − Bra. 116 av totalt 348 anmeldelser." "
Rangering på 6 − Grei. 63 av totalt 348 anmeldelser." "
Rangering på 4 − Dårlig. 49 av totalt 348 anmeldelser." "
Rangering på 2 − Forferdelig. 51 av totalt 348 anmeldelser." "

6,8/10

Renhold

7,6/10

Personale og service

6,0/10

Fasiliteter

6,2/10

Overnattingsstedets bygg og tilstand

6,6/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Donna

Forretningsreisende
Likte: Renhold og personale og service
Front desk person was great! It was being remodeled so many areas not accessible - pool, etc!
Bodde her 1 natt i april 2024

6/10 – Grei

Shana-kay

Likte: Personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Renhold
Bodde her 2 netter i mars 2024

2/10 – Forferdelig

Jennie

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
The workers were rude there were multiple problems with my room and they wouldn’t switch me the pool didn’t work or ice machine the toilet was broken and the fridge
Bodde her 1 natt i februar 2024
Svar fra Front Desk den 13. feb. 2024
Guest have been staying with us for 4 nights with extending reservation on daily basis. Never complained about anything being wrong in the room, the ice machine or fridge to front desk. Our website has been updated with the pool being out of order for 6 weeks now. As soon she mentioned about toilet was taken, we took care right away. They have more people in the room then they had mentioned in their reservation. We mentioned to them regarding it so they started complaining.

2/10 – Forferdelig

Risto

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was already paid And they did not let the guest get in He waited tired for more than an hour because they said he needs to have a credit card in order to enter which didn’t make any sense because it was paid and booked through Expedia. So I called and they said that I needed to fill out a credit authorization form and scan My ID and take a picture from my credit card which didn’t make any sense. The lady couldn’t send me an email for 15 min she didn’t know that there were other corporates emails and not only Gmail or yahoo. Not wasting my time again.
Bodde her 1 natt i januar 2024

8/10 – Bra

Joseph

Forretningsreisende
Likte: Personale og service og romkomfort
Likte ikke: Renhold
Okay
Room was nice. Had 2 cockroachs in my room upon my arrival. They are now dead. Told front desk upon checking out.
Bodde her 1 natt i januar 2024

4/10 – Dårlig

Joseph

Reiste med familie
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Good location, rough shape
This hotel was in a decent location but in bad shape. Dim lights, dirty carpet as you enter. The building stank of marijuana and cigarette smoke. Front desk service was good and we received access immediately. Room was in bad shape. Broken fixtures, unclean, awful smell. Pool was out of order and we just ate the cost and left to a nice place a little further away.Again front desk was pleasant and helpful. For a family, I would not recommend.
Bodde her 1 natt i januar 2024

4/10 – Dårlig

IGOR

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bed sheets not clean and full of hairs like someone already slept on it.
Bodde her 1 natt i desember 2023

6/10 – Grei

nelson

Reiste med familie
Likte: Renhold og romkomfort
Likte ikke: Overnattingsstedets bygg og tilstand
Room was a nice size. Bed was comfortable. Whirlpool tub was missing tiles and only half the jets seemed to work, water temp for the shower and tub was just over warm, hot was apparently not available. Light bulb for heat feature missing from bathroom. Room overall seemed a little worn. Breakfast was dry cereal, coffee, juice and a bowl of apples or yogurt. Waffles mix was empty. Indoor poor was under repair according to posted sign. Nice hotel and location, but needs some investment to bring back up to par.
Bodde her 2 netter i desember 2023

2/10 – Forferdelig

Thomas

Likte ikke: Personale og service
Bodde her 14 netter i desember 2023

8/10 – Bra

judy

Likte: Personale og service
Bodde her 2 netter i desember 2023

2/10 – Forferdelig

Randy

Likte ikke: Renhold og romkomfort
Bodde her 2 netter i desember 2023

2/10 – Forferdelig

Chelsea

Bodde her 3 netter i november 2023

4/10 – Dårlig

Dominique

Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i november 2023

4/10 – Dårlig

Whitney

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 2 netter i oktober 2023

10/10 – Utmerket

henery

Bodde her 1 natt i oktober 2023

10/10 – Utmerket

sean

Bodde her 8 netter i oktober 2023

6/10 – Grei

Thomas

Likte: Romkomfort
Likte ikke: Overnattingsstedets bygg og tilstand
Uneven
Uneven: tiny bathroom, sink in the room instead with no place to hang towels there. Shampoo but no soap. Great view of the river, good beds, dingy hallways. Cable TV but non-working remote and no paper guide. Decent breakfast, limited choices. Expensive for what's offered. Will not go back.
Bodde her 2 netter i oktober 2023

6/10 – Grei

Jeannine

Reiste med partner
Likte: Personale og service
Likte ikke: Fasiliteter
This hotel is very dated. It is located between a very nice looking Hampton Inn and Best Western. It looks old and run down on the outside compared to the other 2 hotels. They have a sign in the doorway saying they are renovating, but I didn’t see anything they were doing. The check in was slow but otherwise fine. The hallways were small, dark and old looking. The room was a good size and appeared clean but had a weird smell. At first it smelled like some sort of industrial cleaner but then rotated between wet dog, pot, and old aftershave. The curtain had brown stains all over it. The bathroom ceiling had obviously had a recent leak. The bathtub drain was rusted. There was no blow dryer in the room. The outlet by the bathroom sink didn’t work. They also advertised a continental breakfast but it was very limited. We ate in a cute little cafe in Owego instead. The room was definitely overpriced for what we got. We booked this hotel because it was family weekend at Binghamton Univ. and this was the closest we could get for 1 night with semi decent ratings. I wouldn’t be quick to book a room here again.
Bodde her 1 natt i oktober 2023

8/10 – Bra

Jody

Bodde her 1 natt i oktober 2023

8/10 – Bra

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, personale og service og romkomfort
Bodde her 2 netter i september 2023

6/10 – Grei

Verifisert reisende

Likte: Personale og service
I would pass if possible
Was not what i expected, i reserved a king bed got two queens. The floors were dirty, the paint was coming off the door for the bathroom. Coffee was provided but no cups in the room. I have stayed in much better places for a lot better price.
Bodde her 1 natt i september 2023

8/10 – Bra

Katie

Bodde her 1 natt i september 2023

10/10 – Utmerket

Samantha

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The place was awesome and exceeded our expectations
Bodde her 1 natt i september 2023

8/10 – Bra

Meg

Reiste med familie
Likte: Personale og service og fasiliteter
Convenient to my class reunion. Comfortable.
Bodde her 1 natt i september 2023

6/10 – Grei

Hillary

Bodde her 2 netter i september 2023

10/10 – Utmerket

Linda

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Our room was just as nice as any other place we've ever stayed. I picked this one because it had a pool & it was operating. Had a beautiful light house outback that I hope someday can be repaired (not in bad shape-needs some work) People friendly. Our room faced the river with sliding doors. Only thing I wish is if they had more food choices.
Bodde her 3 netter i august 2023

6/10 – Grei

Rachel

Reiste med familie
Pool was sketchy but the room was clean and decent for the price.
Bodde her 2 netter i august 2023

8/10 – Bra

Roger

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good suites.
Bodde her 1 natt i august 2023

6/10 – Grei

Zhi Xiang

Reiste med familie
Likte: Renhold og personale og service
Overall is ok but the breakfast is very limited
Bodde her 1 natt i august 2023

8/10 – Bra

Anil

Reiste med familie
Likte: Renhold
Two queen bed Suite was spacious and property was located in a convenient location.
Bodde her 1 natt i august 2023

8/10 – Bra

Tami

Reiste med familie
Likte: Renhold, personale og service og romkomfort
We got there around 8:30pm they let the kids use the pool until 9:00 which was great. Very easy check in and very helpful staff
Bodde her 1 natt i august 2023

4/10 – Dårlig

Joseph

Reiste med familie
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
It was Dirty, there was trash the ice machine where you put your bucket. Vending machine for snacks was broken and the drink machine had four bottles of soda in it.
Bodde her 1 natt i august 2023

4/10 – Dårlig

Abdul

Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i august 2023

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Plush beds, nice staff and located beside a scenic lake
Bodde her 1 natt i august 2023

6/10 – Grei

Jeremy

Bodde her 1 natt i august 2023

10/10 – Utmerket

Robert

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very comfortable beds
Bodde her 1 natt i august 2023

10/10 – Utmerket

Sima

Bodde her 1 natt i juli 2023

2/10 – Forferdelig

Lorna

Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Toilet wouldn’t flush. They did not have another room for me. I could not stay and took a room at the hotel next-door.
Bodde her 2 netter i august 2023

8/10 – Bra

Celeste

Reiste med familie
Likte: Renhold og overnattingsstedets bygg og tilstand
When I arrived I had to wait 15 min for someone to return to the front desk
Bodde her 1 natt i juli 2023

8/10 – Bra

Lori

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The room was clean, bathroom spacious, bed and pillows were comfortable. There could of been a little more lighting over the sink and mirror for applying makeup.
Bodde her 2 netter i juli 2023

2/10 – Forferdelig

Joseph

Reiste med partner
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Hair and stains all over the beds in multiple rooms
Bodde her 1 natt i juli 2023

4/10 – Dårlig

Keith

Forretningsreisende
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
below par
the first room they gave us the air conditioner didn't work. They had to move us to another room. The breakfast selection was the poorest in any hotel I stayed. All they had was stale cereal and waffle making syrup. There was no orange juice, bagels, scrambled eggs, sausage, hash browns, bacon like you likely get at other hotel breakfasts.
Bodde her 3 netter i juli 2023

6/10 – Grei

Heather

Reiste med familie
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
The lady at the front desk wasn't well trained. She simply said "name?!" when we approached. She did handle a request for a new shower curtain but didn't seem concerned. The halls were dirty. There wete beer cans and bottles all over outside. We found a very old apple core under our desk. The shower did not look clean. The beds actually creaked. The facility and everything in it looked very old.
Bodde her 1 natt i juli 2023

4/10 – Dårlig

Tammy

Forretningsreisende
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bed size was great. Phone not working. Noise from something on and off thru the night. Curtains did not close and sheer blinds are see thru on the ground floor. Damage to the ceiling.
Bodde her 1 natt i juli 2023

2/10 – Forferdelig

Bret

Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Beware - may be “pet friendly,” but rooms stink
First room smelt of cigarettes (which I cannot do). So much for smoke-free rooms. Front desk agreed to change rooms, but only 2 other pet friendly options both smelled heavily of urine. Again, notified the front and they said there’s nothing else they can do. We purchased and used a full bottle of Fabreze to try and help. Not a pleasant stay at all! Desk wouldn’t provide any other options since we have a small dog. They refunded the pet surcharge, but I’m still angry that that’s all they offered. Called their parent company, Choice Hotels, but they could not offer anything else since “the hotel already made an offer so our systems won’t allow us to do anything further.” If you have pets, avoid this hotel at all costs. Outside the room was a nice river view. Just wish we could have enjoyed it. This was by far the worst hotel stay we’ve ever experienced.
Bodde her 1 natt i juli 2023

4/10 – Dårlig

remco

Reiste med familie og små barn, Reiste med familie, Reiste med en gruppe
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Old dirty property.. desk lady was rude and demanding .. rooms are old and not the best cleaned.. beds are good but bedsheets were not super clean.. pool was closed .. balcony door could not be locked .. we i asked for another room i was told that there was one left if i did not take thatvone i was out of options.. breakfast uhh or what you wanne call it.. no bread , yogurt was out.. just a waffle if you could find someone to fill the batter.. this place is a dump.. no smoking but the motel smells bad.. i would say stay away..
Bodde her 1 natt i juli 2023

8/10 – Bra

Donna

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 3 netter i juni 2023

2/10 – Forferdelig

Jazzmin

Forretningsreisende, Reiste med kjæledyr
I had service dogs they treated me like crap and my dogs are registered
Bodde her 2 netter i juni 2023

4/10 – Dårlig

Mary

Reiste med en gruppe
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
From the front door to corridors the place needed cleaning and an update. The rooms was okay; however, the bathroom was in need of a new toilet seat and the tub/shower were not welcoming. I had request a mobility accessible room and did not receive one. It was a very disappointing stay. One positive note: the woman ate the front desk gave us a great restaurant suggestion.
Bodde her 1 natt i juni 2023

4/10 – Dårlig

Jen

Reiste med en gruppe
Likte ikke: Personale og service og romkomfort
Would not go back
The front desk girl was not very friendly or helpful. We had booked 3 rooms requesting to be together and on the ground floor. She took all my information first then the information for the other two rooms. She then asked for all my information again as she didn't save it. We were all put on the second floor and in two of the rooms the air conditioning didn't work. One of my friends went to the front desk and they said it happens and they'd reset the breakers as that sometimes helped. In the room I was in the air wouldn't come on at all. I called the front desk and luckily got a wonderful girl named Jessica who said she'd be right up to check. She also confirmed that sometimes resetting the breaker fixed the problem, but other times, it didn't. She offered to upgrade us to a different room at no additional cost. The new was on the ground floor and had a view of the river. The toilet made very strange sounds when flushed that lasted a few minutes, but it worked. Breakfast was sad to say the least. 3 wrinkled apples, some stale fruit loops, no bagels or toast, no muffins or other fruit. We went next door to McDonalds to eat.
Bodde her 1 natt i juni 2023