Dear Frank,Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for the inconveniences you experienced and regret that your stay did not meet your expectations.We strive to provide the highest level of service and comfort to all our guests, and it is clear that we fell short during your visit. Your concerns about noise during your stay are important to us, and we are taking immediate steps to address these issues to prevent them from recurring in the future.Thank you for your understanding and for bringing this to our attention.Sincerely,

Merci pour votre commentaire 5 étoiles. Nous sommes ravis que vous ayez apprécié votre séjour parmi nous et nous espérons vous revoir bientôt !

Thank you for staying with us and for the 5 Star Review Gabriel! We are delighted you enjoyed your stay with us and we look forward to inviting you back again soon!Best,

Dear Murray,Thank you for choosing your stay with us. We appreciate your positive review with your experience during your stay. We hope that we could host your future stay on your next visit.Yours in Hospitality

Thank you for staying with us and for sharing your stay experience Allison. We are happy you enjoyed your stay and we hope to welcome you back again soon!Warmly,

Thank you for staying with us and for sharing your stay experience Stephen. We hope you enjoyed your stay and we look forward to the opportunity to welcome you back again soon.Warmly,

Dear Tammy,Thank you for choosing your stay with us. We value and appreciate your feedback on your experience during your stay. We look forward again to host your future stay.Yours in Hospitality,

Dear Cyndi,Thank you for choosing your stay with us.We appreciate your review. If there is anything that we can do to make your stay in the future more comfortable, please do not hesitate to let us know.Yours in Hospitality,

Thank you for staying with us on your recent trip to Ottawa and for the 5 Star Review! We are delighted you enjoyed your stay and we look forward to welcoming you back again soon!Warmly,

Thank you for staying with us on your recent trip to Ottawa and for the 5 Star Review Mackenzie! We are delighted you enjoyed your stay and we look forward to welcoming you back again soon!Warmly,

Thank you for staying with us and for the 5 out of 5 rating Dorota! We are delighted you enjoyed your stay from our cleanliness to our location. We look forward to welcoming you back again soon!Warmly,

Thank you for staying with us and for sharing your stay experience Irene. The feedback we receive from our guests helps us to continuously improve upon our product and service. We would welcome the opportunity to have you stay with us again.Warmly,

Thank you for taking the time to share your feedback with us. We are sincerely sorry to hear that your recent stay did not meet your expectations. Your experience is important to us, and we regret any inconvenience or discomfort you may have encountered.We would greatly appreciate it if you could provide us with more details regarding the issues you encountered during your stay so that we can address them promptly and ensure that they do not recur in the future.Please know that your satisfaction is our top priority, and we are committed to making improvements based on your feedback. We hope to have the opportunity to welcome you back and provide you with the exceptional stay you deserve.Warm regards,

Thank you for staying with us and for the 5 out of 5 rating Martine! We are delighted you enjoyed your stay with us and we look forward to welcoming you back again soon!Warmly,

Thank you for staying with us on your recent trip to Ottawa and for sharing your stay feedback Melissa L. Please accept my sincere apologies for the delay at checkin. This is certainly not the experience we expect for our guests. I would welcome the opportunity to discuss with you further should you wish to contact me at the hotel.Warmly,

Dear MM, Thank you for taking time to review your stay at Holiday Inn Ottawa East and a 5 out of 5. I am happy to see you enjoyed your stay and hope to have the opportunity to welcome you back!

Dear Raymond, Thank you for taking time to review your stay with Holiday Inn Ottawa East. I am so glad to see you enjoyed your stay overall. I am sorry you had less then optimal check-out experience. I re-checked our information on Expedia and check out is mentioned at 12 noon. Please do not hesitate to advise us if you see otherwise. I hope to have the opportunity to welcome you back.

Thank you so much for your kind words and for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed your stay and that our location, cleanliness, and breakfast selection met your expectations. Providing exceptional service and ensuring our guests feel comfortable and happy during their stay is always our top priority.Your feedback is truly appreciated and serves as encouragement for our team to continue delivering outstanding experiences to all our guests. We look forward to welcoming you back for another wonderful stay in the future!Warm regards,

Thank you for staying with us and for the 5 Star Rating Mickael! We are delighted you enjoyed your stay with us and we look forward to welcoming you back again soon!Warmly,

Thank you for choosing to stay with us on your recent stay in Ottawa Cliff. We are delighted you enjoyed your stay with us from our staff to our comfortable beds! We apologize for the cigarette buts, we will ensure to be more diligent in ensuring this space is clean. Please reach out to me at the hotel and I will do my best to provide you with our bedding information.We look forward to welcoming you back again soon!Warmly,

Dear Raymond, Thank you for taking time to review your recent stay at the Holiday Inn Ottawa East and a 5 out of 5! I am so glad to see you enjoyed your stay with us. I look forward to welcoming you back again!

Thank you for choosing to stay with us on your recent stay in Ottawa Alexander. We are delighted you enjoyed your stay with us and we look forward to welcoming you back again soon!Warmly,

Merci pour votre commentaire 4 étoiles. Nous sommes ravis que vous ayez apprécié votre séjour parmi nous et nous espérons vous revoir bientôt !

Thank you for staying with us and for the 4/5 rating John Bruce! We are delighted you enjoyed your stay with us. We offer a breakfast buffet each morning in our restaurant, Myra. We hope to welcome you back again soon!Warmly,

Thank you for staying with us and for sharing your feedback Leslie. We are delighted you enjoyed your stay and the experience with our staff. We are making changes to our guest rooms in the near future so please come back soon to see the refresh! Warmly,

Thank you for staying with us and for sharing your stay experience Vrushalee. Please accept my sincere apologies for the less than satisfactory stay you had with us. Our goal is to deliver an amazing stay experience and I am very disappointed this was not the case for you. The feedback you have provided is valuable for us to continuously improve upon our product and service. I would welcome the opportunity to discuss with your further, if you would like to contact me directly. Best,

Thank you for staying with us and for sharing your stay experience Joseph. Please accept my sincere apologies for the less than satisfactory stay you had with us. Our goal is to deliver an amazing experience for all of our guests and I am very disappointed this was not the case for you. As you made your reservation through Expedia, any changes would have needed to be made directly with them, however it doesn't sound like we explained that well to you. This is a situation that will be followed up with the team to ensure this does not happen again. Please feel free to contact me at the hotel if you would like to discuss it further.Best,

Thank you for staying with us and for the 5 Star Review Lise! We are delighted you enjoyed your stay from our courteous staff to your clean room and our ideal location. We hope your hospital visit went well and we wish you a speedy recovery! Warmly,

Thank you for staying with us Adam and for the 5 Star Review! We are delighted you enjoyed your stay and look forward to welcoming you back again soon! Warmly,

Merci pour votre commentaire 5 étoiles. Nous sommes ravis que vous ayez apprécié votre séjour parmi nous et nous espérons vous revoir bientôt !

Thank you for choosing to stay with us on your recent stay in Ottawa Ryan. Please accept our sincere apologies for the less than satisfactory stay. Should you wish to provide further details of your stay I would welcome the opportunity to discuss with you. I can be reached by contacting the hotel. Meenu, Guest service supervisor

Thank you for choosing to stay with us Ashley and for the 5 out of 5 Review! We are delighted you enjoyed your stay with us and we look forward to inviting you back again soon! Meenu, Guest Service supervisor

Thank you for choosing to stay with us on your recent stay in Ottawa Margie. Please accept our sincere apologies for the less than satisfactory stay. Should you wish to provide further details of your stay I would welcome the opportunity to discuss with you. I can be reached by contacting the hotel.

Dear Geneviève, Thank you for choosing Holiday Inn Ottawa East for your recent stay in Ottawa. I am glad you enjoyed your room and our staff made you feel welcome. I hope to have the pleasure of welcoming you back soon.

Thank you for staying with us and for the 5 Star Rating Tania! We are delighted you enjoyed your stay with us and we look forward to welcoming you back again soon!Warmly,

Thank you for staying with us and for sharing your stay experience Jonathan! We are delighted you enjoyed your stay and for the 4 out of 5 rating! We look forward to welcoming you back again soon!

Thank you for choosing to stay with us Jonathan and for the 5 out of 5 Review! We are delighted you enjoyed your stay with us and we look forward to inviting you back again soon!

Thank you for staying with us and for sharing your stay experience Jose! We are delighted you enjoyed your stay and for the 4 out of 5 rating! We look forward to welcoming you back again soon!

Thank you for staying with us and for sharing your stay experience Martin! We are delighted you enjoyed your stay and for the 4 out of 5 rating! We look forward to welcoming you back again soon!

Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience you experienced during your stay. We appreciate your honesty as it helps us to improve our services for future guests.We're sorry to hear that you found the breakfast repetitive and overpriced. Your comments regarding the dining experience have been duly noted, and we will discuss this with our culinary team to explore ways to enhance the variety and value of our offerings.Regarding the ambiance during supper, we regret that it did not meet your expectations. We understand the importance of creating a comfortable and inviting atmosphere for our guests, and we will investigate how we can improve the dining environment, especially during quieter periods.We apologize for any disturbance caused by the heating system. Your comfort is important to us, and we will address this issue promptly to ensure a more pleasant experience for our guests.We appreciate your feedback regarding the amenities in the room. We will review our inventory to ensure that essential items such as pens, paper, and hotel information brochures are readily available for our guests' convenience.We understand the importance of providing guests with activities and nearby attractions. We will explore opportunities to enhance the options available around the hotel to better cater to our guests' leisure needs.We are pleased to hear that you found the safe to be a valuable amenity during your stay. Ensuring the safety and security of our guests' belongings is one of our top priorities.Once again, we apologize for any shortcomings during your stay and thank you for bringing them to our attention. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable experience. If you choose to stay with us again, please do not hesitate to reach out to our guest services team, who will be happy to assist you in any way they can.

Thank you for choosing to stay with us Jeffery and for the 5 Star Review! We are delighted you enjoyed your stay with us and we look forward to inviting you back again soon!

Thank you for choosing to stay with us Jeffery and for the 5 Star Review! We are delighted you enjoyed your stay with us and we look forward to inviting you back again soon!

Thank you for choosing to stay with us on your recent stay in Ottawa Aimen. Please accept our sincere apologies for the less than satisfactory stay. Should you wish to provide further details of your stay I would welcome the opportunity to discuss with you. I can be reached by contacting the hotel.-Meenu, Guest service supervisor

Thank you for staying with us and for sharing your stay experience Roger! We are delighted you enjoyed your stay and for the 4 out of 5 rating! We look forward to welcoming you back again soon!

Thank you for choosing to stay with us Jeffery and for the 5 Star Review! We are delighted you enjoyed your stay with us and we look forward to inviting you back again soon!

Thank you for choosing to stay with us on your recent stay in Ottawa Michelle. Please accept our sincere apologies for the less than satisfactory stay. Should you wish to provide further details of your stay I would welcome the opportunity to discuss with you. I can be reached by contacting the hotel.

Thankyou for your stay and review Mr.Rejean. Hope to see you again. Warm regards.

Dear Debra,Thank you for choosing Holiday Inn Ottawa East for your recent stay in Ottawa. I am glad to see that you enjoyed your overall stay with us. And notice that there is room for improvement. Please do not hesitate to advise us on how we can make your stay better. I look forward to welcoming you back again.

We're truly sorry to hear about your disappointing experiences with our staff during your recent stays. Please accept our sincere apologies for any inconvenience caused. Your feedback is invaluable to us, and we'll be addressing this matter promptly to ensure it doesn't happen again. We'd love the chance to make it right and welcome you back for a truly wonderful experience. Please don't hesitate to reach out to give us another chance.

Merci d'être resté avec nous et pour la note 5 étoiles johanne! Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau.Sincèrement