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Anmeldelser av Comfort Inn Ottawa Starved Rock Area

2.5 out of 5
Comfort Inn Ottawa Starved Rock Area
120 W. Stevenson Road, Ottawa, IL

Anmeldelser

8,6

Utmerket

Rangering på 10 − Utmerket. 248 av totalt 513 anmeldelser." "
Rangering på 8 − Bra. 177 av totalt 513 anmeldelser." "
Rangering på 6 − Grei. 53 av totalt 513 anmeldelser." "
Rangering på 4 − Dårlig. 20 av totalt 513 anmeldelser." "
Rangering på 2 − Forferdelig. 15 av totalt 513 anmeldelser." "

8,8/10

Renhold

9,0/10

Personale og service

8,4/10

Fasiliteter

8,4/10

Overnattingsstedets bygg og tilstand

8,2/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Denis

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Quiet, clean and walkable distances from Walmart, Cracker barrel among others. Loved my stay here.
Bodde her 2 netter i mai 2024

8/10 – Bra

jacqueline

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Updated and clean. Nice pool. Close to a busy road, dispensary and noisy bar. Attentive and kind staff. Overall a good stay
Bodde her 1 natt i mai 2024

8/10 – Bra

Richard

Bodde her 1 natt i mai 2024

8/10 – Bra

Carl

Floor above was very squeeky
Bodde her 1 natt i april 2024

2/10 – Forferdelig

Kristen

Bodde her 1 natt i april 2024

8/10 – Bra

Mary

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Convenient area with shopping and restaurants nearby and still quiet. Staff was not easily accessible and much of the time not at desk even when ringing bell for service, breakfast was okay, coffee had grounds in it and employee working there dressed more like a casual traveler, wasn't sure if he was an employee or not. Pool was nice and warm clean enough, hot tub jets were not working well. Do not like set up of toilet crammed in small room with tub and fan light together on one switch
Bodde her 2 netter i april 2024

10/10 – Utmerket

Dennis

Reiste med familie, Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very friendly, accommodating staff!
Bodde her 1 natt i april 2024
Svar fra Sarah Bernard GM den 16. apr. 2024
thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Ottawa Starved Rock Area. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

10/10 – Utmerket

Greta

Forretningsreisende, Reiste med familie, Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This was by far the best hotel I stayed at during my trip. I was traveling with a trailer so it was important for me to find appropriate parking and they had an amazing setup for parking! Front desk was very helpful, everything was clean and orderly, beds were comfy, enjoyed the pool area, as well as breakfast the next morning... I would stay here again. It was great!
Bodde her 1 natt i april 2024
Svar fra Sarah Bernard GM den 16. apr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Ottawa Starved Rock Area. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

6/10 – Grei

Tom

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024

10/10 – Utmerket

ERNESTO

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Conveniently located near stores, restaurants and expressway
Bodde her 1 natt i mars 2024
Svar fra Sarah Bernard GM den 16. apr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Ottawa Starved Rock Area. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

6/10 – Grei

Kimberly

Reiste med familie
Likte: Renhold og fasiliteter
The staff made my family feel very uncomfortable and unwelcome. We'll choose another hotel next time we're in town.
Bodde her 2 netter i mars 2024
Svar fra Sarah Bernard GM den 25. mars 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. If you could please share your feedback on how/why you felt unwelcome, so that I may address the issue with my staff I would appreciate the additional information to correct the issue.

8/10 – Bra

Robert

Bodde her 1 natt i mars 2024
Svar fra Sarah Bernard GM den 16. apr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Ottawa Starved Rock Area. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

6/10 – Grei

Lindsey

Likte ikke: Personale og service
Bodde her 2 netter i februar 2024
Svar fra Sarah Bernard GM den 16. apr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Ottawa Starved Rock Area. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

10/10 – Utmerket

Nathan

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff was wonderful and the hotel was quiet and just what we were looking for!
Bodde her 1 natt i februar 2024
Svar fra Sarah Bernard GM den 16. apr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Ottawa Starved Rock Area. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

8/10 – Bra

Theodore

Bodde her 2 netter i februar 2024
Svar fra Sarah Bernard GM den 16. apr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Ottawa Starved Rock Area. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

8/10 – Bra

CRAIG

Bodde her 1 natt i februar 2024
Svar fra Sarah Bernard GM den 16. apr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Ottawa Starved Rock Area. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

4/10 – Dårlig

jerri

Reiste med en gruppe
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
First room smell was horrible. Moved next door. No smell but same problem with rotted floors around toilet. Bathroom floor tiles crumbling. Old carpet in need of replacement or at least a good cleaning. Nothing like pictures. No thank you
Bodde her 1 natt i januar 2024
Svar fra Sarah Bernard GM den 19. mars 2024
We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

10/10 – Utmerket

Kevin

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i januar 2024

10/10 – Utmerket

Melissa

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Sandra

Bodde her 1 natt i januar 2024

10/10 – Utmerket

Joe

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024

10/10 – Utmerket

MIchael

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Very nice place to stay
Bodde her 2 netter i desember 2023

2/10 – Forferdelig

Theodore

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 2 netter i desember 2023

8/10 – Bra

Brad

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
We just stopped and slept, got up early and hit the road. We slept good, it was clean and comfortable.
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Shelly

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Ouite, clean. Only con was the pool steps are very slippery.
Bodde her 2 netter i desember 2023

10/10 – Utmerket

Joe

Forretningsreisende, Reiste med familie og små barn
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It was pretty inside, much nicer than expected. For the price and type if property my room was really top notch.
Bodde her 1 natt i desember 2023

8/10 – Bra

Lori

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Enjoyed my one night stay. Quiet and clean. Staff friendly. Breakfast items were fair.
Bodde her 1 natt i november 2023

10/10 – Utmerket

MIchael

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Room was clean and a good size. Bed was great. Only thing is I prefer big pillows compared to the small ones one the bed
Bodde her 2 netter i november 2023

8/10 – Bra

Michael og Evanston

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i november 2023

2/10 – Forferdelig

Carson

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 3 netter i november 2023

10/10 – Utmerket

Kris

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i november 2023

10/10 – Utmerket

Alison

Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything I wanted in a hotel; clean, safe, pet-friendly, quiet, nice area to walk my dog, full breakfast options. Room was very comfortable and spacious. I would definitely stay here again if in the area.
Bodde her 2 netter i november 2023

10/10 – Utmerket

Karen

Reiste med familie
Bodde her 1 natt i oktober 2023

6/10 – Grei

Renata og Oak Lawn

Bodde her 1 natt i oktober 2023

8/10 – Bra

Verifisert reisende

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2023

4/10 – Dårlig

Bob

Bodde her 2 netter i oktober 2023

8/10 – Bra

Brian

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Not Bad / Very Noisy
MH Equipment Forklift Dealer is next door. Our room window faced it's "repair area". It can get VERY loud. I'd recomment staying off the first floor in that area.
Bodde her 3 netter i oktober 2023

10/10 – Utmerket

Kathleen

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything
Bodde her 1 natt i oktober 2023

10/10 – Utmerket

Ron

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Room review
Room was very clean…no complaints
Bodde her 1 natt i oktober 2023

10/10 – Utmerket

Jodie

Bodde her 1 natt i oktober 2023

10/10 – Utmerket

Pamela

Bodde her 1 natt i oktober 2023

2/10 – Forferdelig

Allison

Bodde her 5 netter i september 2023

10/10 – Utmerket

John

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i september 2023

8/10 – Bra

Beverly

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i september 2023

8/10 – Bra

Kenneth

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Ottawa
Hotel was in good condition. Breakfast was just ok. Very convenient. Good area for restaurant's and shopping.
Bodde her 2 netter i august 2023

4/10 – Dårlig

Aleksandr

Reiste med partner
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Pool and whirlpool is not working. Staff says a heater broke. Hairs in washroom, carpet not cleaned.
Bodde her 1 natt i september 2023
Svar fra Sarah Bernard GM den 12. sep. 2023
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. Heaters for pool and spa will be installed tomorrow so it will be up and running soon. I'll address the issue with your room with my housekeeping department. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

8/10 – Bra

Pamela

Reiste med familie
Likte: Renhold, personale og service og romkomfort
good stay
very good for night stay
Bodde her 1 natt i september 2023

8/10 – Bra

Jenny

Likte: Personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Renhold
Bodde her 1 natt i september 2023

10/10 – Utmerket

Edwin

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amables, incluso nos regalaron un par de bebidas porque llegamos sedientos del viaje en auto. Cumple las expectativas en limpieza y comfort. Es un hotel modesto, pero suficiente para pasar un par de noches sin problemas. El aire acondicionado entraba en algún modo de ahorro de energía que impedía enfriar la habitación lo que me gustaría pero aún así fue suficiente, estuvimos cómodos.
Bodde her 2 netter i september 2023

8/10 – Bra

Eric

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very convenient to Ottawa. Nice hotel with pretty good mattress and pillows, great shower although I prefer walk-ins. Staff was excellent, very helpful and friendly
Bodde her 2 netter i august 2023