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Anmeldelser av Spirit Ridge, in The Unbound Collection by Hyatt

4 out of 5
Spirit Ridge, in The Unbound Collection by Hyatt
1200 Rancher Creek Rd, Osoyoos, BC

Anmeldelser

9,0

Fantastisk

Rangering på 10 − Utmerket. 665 av totalt 1005 anmeldelser." "
Rangering på 8 − Bra. 229 av totalt 1005 anmeldelser." "
Rangering på 6 − Grei. 64 av totalt 1005 anmeldelser." "
Rangering på 4 − Dårlig. 35 av totalt 1005 anmeldelser." "
Rangering på 2 − Forferdelig. 12 av totalt 1005 anmeldelser." "

9,2/10

Renhold

9,0/10

Personale og service

9,0/10

Fasiliteter

9,2/10

Overnattingsstedets bygg og tilstand

8,8/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Darlene

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The staff was not exceptional. Our one bedroom condo was ideal for a couple night stays. Had fantastic, relaxing pedicures given by two lovely ladies. The spa was beautiful. Very convenient for our planned wine tours also.
Bodde her 2 netter i mai 2024
Svar fra Mark Nichols, Director of Sales & Marketing den 23. mai 2024
Darlene, Thank you for your 5 out of 5 rating on your recent stay at Spirit Ridge, part of the Unbound Collection by Hyatt. I would be interested to know where our staff did not meet or better yet exceed your expectations. Please reach out to me directly if you would like to share some additional information about your stay with me. We will look forward to welcoming you back to Osoyoos and our resort sometime soon.

10/10 – Utmerket

Mary Jo

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Outstanding- Customer service, the Winery, the area, the view - outstanding place to stay! Stay in the Desert Suites facing the lake! 💯
Bodde her 2 netter i mai 2024

10/10 – Utmerket

William

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everyone should visit the cultural center. It was very informative and well laid out
Bodde her 2 netter i mai 2024
Svar fra Mark Nichols, Director of Sales & Marketing den 21. mai 2024
William, Thank you for your 5 out of 5 review on your recent visit to Spirit Ridge, part of the Unbound Collection by Hyatt. We respectfully acknowledge that we live, work and play on the unceded traditional territory of the Syilx Okanagan people. We are honoured that our guests have the opportunity to visit the Desert Cultural Centre while visiting at staying at our resort. We will look forward to welcoming you back sometime soon.

6/10 – Grei

David

Reiste med partner
Likte: Fasiliteter
Likte ikke: Overnattingsstedets bygg og tilstand
Facility in general ok, we had an iron ore problem with the bath tub ( brown water and flakes) , a float problem with the toilet and our restaurant reservation found us in the lobby waiting 45 minutes past our reservation. When charging a premium people expect premium service and facilities. Not certain it will be a top pick going forward.
Bodde her 3 netter i mai 2024
Svar fra Mark Nichols, Director of Sales & Marketing den 21. mai 2024
David, Thank you for providing us with feedback on your recent stay at Spirit Ridge, part of the Unbound Collection by Hyatt. We apologise for not meeting your expectations. You can be assured that your valuable feedback as been shared with the appropriate members of our team. If your travels bring you back to the South Okanagan, I would encourage you to reach out directly to me so that I can work with you to ensure your next stay does exceed your expectations.

8/10 – Bra

Amisha

Forretningsreisende, Reiste med kjæledyr
Size of beds were excellent 👀👀👀
Bodde her 3 netter i mai 2024
Svar fra Mark Nichols, Director of Sales & Marketing den 21. mai 2024
Amisha, Thank you for providing feedback o your recent stay at Spirit Ridge, part of the Unbound Collection by Hyatt. We will look forward to welcoming you back sometime soon to enjoy another restful night on one of our excellent beds.

10/10 – Utmerket

Natalie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mai 2024
Svar fra Mark Nichols, Director of Sales & Marketing den 21. mai 2024
Natalie, Thank you for your 5 out of 5 review on your recent stay at Spirit Ridge, part of the Unbound Collection by Hyatt. We will look forward to welcoming you back sometime soon.

8/10 – Bra

Joel

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mai 2024
Svar fra Mark Nichols, Director of Sales & Marketing den 21. mai 2024
Joel, Thank you for your review on your recent stay at Spirit Ridge, part of the Unbound Collection by Hyatt. We would be interested to learn where we did not meet 100% of your expectations. Please reach back out to me directly if you are able to share some more information about your stay. We will look forward to welcoming you back sometime soon.

10/10 – Utmerket

Robert

Likte: Fasiliteter og overnattingsstedets bygg og tilstand
Very friendly
Bodde her 1 natt i mai 2024
Svar fra Mark Nichols, Director of Sales & Marketing den 21. mai 2024
Robert, Thank you for your 5 out of 5 review on your recent stay at Spirit Ridge, part of the Unbound Collection by Hyatt. We will look forward to welcoming you back sometime soon.

10/10 – Utmerket

Daniel

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We loved the atmosphere at this well-appointed resort that made us feel very comfortable. Great architecture and facilities. The adults-only pool area and the wine store were really nice features.
Bodde her 2 netter i mai 2024
Svar fra Mark Nichols, Director of Sales & Marketing den 23. mai 2024
Thanks Daniel for your 5 out of 5 review on your recent stay at Spirit Ridge, part of the Unbound Collection by Hyatt. We will look forward to welcoming you back sometime soon.

10/10 – Utmerket

Kevin

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful place!
Bodde her 1 natt i mai 2024
Svar fra Mark Nichols, Director of Sales & Marketing den 14. mai 2024
Kevin, Thank you for your 5 out of 5 review on your recent stay at Spirit Ridge, part of the Unbound Collection by Hyatt. We will look forward to welcoming you back sometime soon.

10/10 – Utmerket

young soon

I love it
Bodde her 1 natt i mai 2024
Svar fra Mark Nichols, Director of Sales & Marketing den 14. mai 2024
We are thrilled to learn that you "loved" your stay at Spirit Ridge, part of the Unbound Collection by Hyatt. Please come back soon.

8/10 – Bra

Marg

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Like the atmosphere and surroundings.
Bodde her 3 netter i mai 2024
Svar fra Mark Nichols, Director of Sales & Marketing den 14. mai 2024
Thank you Marg for taking the time to provide us with feedback on your recent stay at Spirit Ridge, part of the Unbound Collection by Hyatt. We will look forward to welcoming you back sometime soon.

10/10 – Utmerket

Kevin

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Booked a villa and wish we had more time to stay. Will return for sure
Bodde her 1 natt i mai 2024
Svar fra Mark Nichols, Director of Sales & Marketing den 13. mai 2024
Kevin, Everyone loves our Villa's. We are pleased that you had an enjoyable stay at Spirit Ridge, part of the Unbound Collection by Hyatt. We will look forward to your return visit (hopefully sometime soon).

10/10 – Utmerket

Edward

Reiste med familie
Great location for family vacation with good choices for meals and wine tasting near by. Suites fully stocked with dishes and cooking utensils.
Bodde her 4 netter i mai 2024
Svar fra Mark Nichols, Director of Sales & Marketing den 10. mai 2024
Edward, Thank you for your 5 out of 5 review on your recent stay at Spirit Ridge, part of the Unbound Collection by Hyatt. We will look forward to the next time your travels bring you to Osoyoos and your return visit to our resort.

10/10 – Utmerket

Shelley

Likte: Renhold og overnattingsstedets bygg og tilstand
Excellent stay, very clean, great staff, can’t wait to come back!
Bodde her 1 natt i mai 2024
Svar fra Mark Nichols, Director of Sales & Marketing den 9. mai 2024
Shelly, Thank you for your 5 out of 5 rating on your recent stay at Spirit Ridge, part of the Unbound Collection by Hyatt, We will look forward to welcoming you back sometime soon.

10/10 – Utmerket

Yao

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It’s a lovely accommodation. Will come back again.
Bodde her 1 natt i mai 2024
Svar fra Mark Nichols, Director of Sales & Marketing den 6. mai 2024
Thank you Yao for your feedback and 5 out of 5 rating on Expedia. We will look forward to your return visit (hopefully sometime soon).

10/10 – Utmerket

Lynette

Reiste med en gruppe
Likte: Fasiliteter
Love this place, friendly helpful staff, beautiful large clean rooms. Love the artwork.
Bodde her 1 natt i mai 2024
Svar fra Mark Nichols, Director of Sales & Marketing den 6. mai 2024
Lynette, Thank you for your 5 out of 5 rating on your recent stay at Spirit Ridge, part of the Unbound Collection by Hyatt. We will look forward to welcoming you back to enjoy our resort again sometime soon.

10/10 – Utmerket

Catherine

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything was great!
Bodde her 2 netter i april 2024
Svar fra Mark Nichols, Director of Sales & Marketing den 1. mai 2024
Catherine, Thank you for your 5 out of 5 review on your recent stay at Spirit Ridge, part of the Unbound Collection by Hyatt. We will look forward to welcoming you back sometime soon.

10/10 – Utmerket

Audra

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
so beautiful!! overlooking the lake!! wonderful spot!
Bodde her 1 natt i april 2024
Svar fra Mark Nichols, Director of Sales & Marketing den 1. mai 2024
Audra, Thank you for your 5 out of 5 review on your recent stay at Spirit Ridge, part of the Unbound Collection by Hyatt. We will look forward to welcoming you back sometime soon.

10/10 – Utmerket

Dirk

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i april 2024
Svar fra Mark Nichols, Director of Sales & Marketing den 2. mai 2024
Dirk, Thank you for your 5 out of 5 Rating on your recent stay at Spirit Ridge, part of the Unbound Collection by Hyatt. We will look forward to welcoming you back again sometime soon.

10/10 – Utmerket

Connie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Mark Nichols, Director of Sales & Marketing den 1. mai 2024
Connie, Thank you for your 5 out of 5 review on your recent stay at Spirit Ridge, part of the Unbound Collection by Hyatt. We will look forward to welcoming you back sometime soon.

8/10 – Bra

Debbie og Kelowna

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Comfy room , bathroom shower wasn’t clean, other than that I would stay again
Bodde her 1 natt i april 2024
Svar fra Mark Nichols, Director of Sales & Marketing den 29. apr. 2024
Thank you Debbie for taking the time to write a review on your recent stay at Spirit Ridge, part of the Unbound Collection by Hyatt. We are sorry to learn that your shower wasn't cleaned to your expectation. We do look forward to welcoming you back to the South Okanagan, Osoyoos and Spirit Ridge sometime soon,

8/10 – Bra

KRISTA

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I loved this property. I did not like the horse stable at the base of the property- it’s clear the horses are not cared for many had open sores, wounds and overcrowding. Was surprised the hotel was affiliated. Otherwise wonderful experience.
Bodde her 3 netter i april 2024
Svar fra Mark Nichols, Director of Sales & Marketing den 25. apr. 2024
Krista, Thank you for your recent review on your stay at Spirit Ridge, Unbound Collection by Hyatt. We appreciate and have shared your comments about the stables located on Rancher Road in the way up to the resort. These stables ARE NOT affiliated with our operation. The stables are run completely separate from the resort and not on resort property. We do hope to have the opportunity to welcome you back sometime soon.

8/10 – Bra

Allen

Bodde her 2 netter i februar 2024
Svar fra Mark Nichols, Director of Sales & Marketing den 25. apr. 2024
Allen, Thank you for your recent review posted on Expedia. We strive to meet is not exceed the expectations of our guests. Please let us know if there is anything we could have done to receive a 5 out of 5 review. We look forward to welcoming you back sometime soon.

10/10 – Utmerket

Kelly

Bodde her 2 netter i april 2024
Svar fra Mark Nichols, Director of Sales & Marketing den 6. mai 2024
Kelly, Thank you for your 5 out of 5 rating on your recent stay at Spirit Ridge, part of the Unbound Collection by Hyatt. We will look forward to welcoming you back to enjoy our resort again sometime soon.

6/10 – Grei

Cassie

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We love this hotel, we try to go every year for our anniversary. Has the feeling your far away, but really just an hour drive from home. It’s unfortunate that they have allowed hockey teams to stay there. The hotel is over run with kids everywhere, up until all hours of the night. We love this hotel, the staff are great and it’s super clean. Unfortunately this time around it was not relaxing and we had to call the front desk many times to deal with the kids. Some even tried to come in our suite while we were relaxing at 8 am on the morning! We traveled with our own kids, and the staff even complimented my kids on how well behaved they were. I would definitely go again but would make sure ahead of time there were no hockey teams staying there.
Bodde her 3 netter i april 2024
Svar fra Mark Nichols, Director of Sales & Marketing den 15. apr. 2024
Cassie, Thank you for your feedback on your recent stay at Spirit Ridge, part of the Unbound Collection by Hyatt. The hockey teams that stay with us over 13 weeks from November - April are an important piece of our business. We do everything that we can to try and have them understand the important of appropriate behaviour when staying at the resort. We have extra staff on-hand including additional security. Sadly, not all kids (and adults) behave appropriately event with these additional measures. Please come back and try us out again. Never hesitate to reach out if I can be of service to you.

10/10 – Utmerket

Leonard

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i april 2024
Svar fra Mark Nichols, Director of Sales & Marketing den 15. apr. 2024
Leonard, Thank you for your 5 out of 5 review about your recent stay at Spirit Ridge, part of the Unbound Collection by Hyatt. We will look forward to welcoming you back sometime soon.

10/10 – Utmerket

Mike

Bodde her 2 netter i april 2024
Svar fra Mark Nichols, Director of Sales & Marketing den 1. mai 2024
Mike, Thank you for your 5 out of 5 review on your recent stay at Spirit Ridge, part of the Unbound Collection by Hyatt. We will look forward to welcoming you back sometime soon.

6/10 – Grei

Vanessa

Bodde her 3 netter i mars 2024
Svar fra Mark Nichols, Director of Sales & Marketing den 10. apr. 2024
Vanessa, Thank you for taking the time to complete a review about your recent experiences at Spirit Ridge, part of the Unbound Collection by Hyatt. We would be interested to learn more about the reason for your 3 out of 5 rating. Our goal is to always exceed the expectations of our guests and receive a 5 out of 5 rating. Please reach back out if you are willing to share more information about your stay.

6/10 – Grei

Rikki

Reiste med familie og små barn, Reiste med kjæledyr
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Overall very beautiful & a lovely stay. The only complaint i would have is that our bathroom was dirty. The toilet was DISGUSTING! And the bathtub was not in the cleanest condition either. Check in staff was amazing! The views were amazing as well. Overall it was a great experience, just a yucky bathroom.
Bodde her 1 natt i april 2024
Svar fra Mark Nichols, Director of Sales & Marketing den 8. apr. 2024
We are very sorry to hear about your experience with the cleanliness of the bathroom in your Suite this weekend. Your comments have been brought forward to our management team so that they are aware of this situation. Had we known there was an issue, we would have resolved it immediately. We pride ourselves on providing a superior product to our guests. We apologize that we did not meet this expectation and hope you will return to give us another try.

10/10 – Utmerket

ALEX

Bodde her 2 netter i mars 2024
Svar fra Mark Nichols, Director of Sales & Marketing den 25. apr. 2024
Alex, Thank you for your 5 out of 5 review on your recent stay at Spirit Ridge, part of the Unbound Collection by Hyatt. We hope to be able to welcome you back to our resort sometime soon.

8/10 – Bra

Michael og Peachland

Likte: Renhold
Bodde her 1 natt i mars 2024
Svar fra Mark Nichols, Director of Sales & Marketing den 1. apr. 2024
Thank you for your 4 out of 5 review on your recent stay at Spirit Ridge, part of the Unbound Collection by Hyatt. We would be interested to learn where we fell short of receiving a 5 out of 5 rating. Any additional feedback you can provide will be greatly appreciated as our goal is to completely satisfy our guests 100% of the time.

6/10 – Grei

Shivani

Likte: Overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024
Svar fra Mark Nichols, Director of Sales & Marketing den 15. apr. 2024
Shivani, We are sorry to see your 3 out of 5 review on your recent stay at Spirit Ridge, part of the Unbound Collection by Hyatt. We would be interested to learn where we did not meet your expectations. Please reach out to me if you are willing to share more feedback about your recent stay.

10/10 – Utmerket

himani

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great service, amazing food!
Bodde her 2 netter i februar 2024
Svar fra Mark Nichols, Director of Sales & Marketing den 20. feb. 2024
Thank you Himani for the 5 out of 5 review of your recent experience at Spirit Ridge. We will look forward to welcoming you back soon to experience our great service and food.

10/10 – Utmerket

Ryan og Okanagan Falls

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra Mark Nichols, Director of Sales & Marketing den 20. feb. 2024
Ryan, Thank you for our 5 out of 5 rating on your recent stay at Spirit Ridge. We will look forward to welcoming you back soon.

10/10 – Utmerket

Melody

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hot tub and pool are a great perk
Bodde her 1 natt i februar 2024
Svar fra Mark Nichols, Director of Sales & Marketing den 12. feb. 2024
Melody, Thank you for your 5 out of 5 review on your recent stay at Spirit Ridge. We are fortunate to be able to offer our family pool all year round. This is a unique offering of our resort and in Osoyoos. We will look forward to welcoming you back soon.

10/10 – Utmerket

lisa

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i januar 2024
Svar fra Mark Nichols, Director of Sales & Marketing den 7. feb. 2024
Thank you for your 10 out of 10 review on Hotels.com. We look forward to welcoming you back to Spirit Ridge sometime soon.

10/10 – Utmerket

Tomas O

Bodde her 1 natt i januar 2024
Svar fra Mark Nichols, Director of Sales & Marketing den 7. feb. 2024
Thank you for your 10 out of 10 review on Hotels.com. We look forward to welcoming you back to Spirit Ridge sometime soon.

10/10 – Utmerket

danielle

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra Mark Nichols, Director of Sales & Marketing den 7. feb. 2024
Thank you for your 5 out of 5 review on Expedia. We look forward to welcoming you back to Spirit Ridge sometime soon.

10/10 – Utmerket

Deirdre

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra Mark Nichols, Director of Sales & Marketing den 8. jan. 2024
Deirdre, We sure appreciate your 5 out of 5 review on expedia.com. Let's hope we have an opportunity to welcome you back to Spirit Ridge sometime soon.

10/10 – Utmerket

Alexandra

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i desember 2023
Svar fra Mark Nichols, Director of Sales & Marketing den 3. jan. 2024
5 out of 5. Thank you for providing us with this score from your recent stay at Spirit Ridge. We look forward to welcoming you back soon.

10/10 – Utmerket

don

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i desember 2023
Svar fra Mark Nichols, Director of Sales & Marketing den 3. jan. 2024
5 out of 5. Thank you for providing us with this score from your recent stay at Spirit Ridge. We look forward to welcoming you back soon.

10/10 – Utmerket

Michael

Svar fra Mark Nichols, Director of Sales & Marketing den 7. feb. 2024
Thank you for your 5 out of 5 review on Expedia. We look forward to welcoming you back to Spirit Ridge sometime soon.

8/10 – Bra

Michele

Bodde her 2 netter i desember 2023
Svar fra Mark Nichols, Director of Sales & Marketing den 7. feb. 2024
Thank you for your 8 out of 10 review on Hotels.com. We look forward to welcoming you back to Spirit Ridge sometime soon.

10/10 – Utmerket

Sally

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We love staying at the Spirit Ridge resort whenever we pass through Osoyoos. The staff is always friendly and the facility is always clean and organized.
Bodde her 1 natt i desember 2023
Svar fra Mark Nichols, Director of Sales & Marketing den 22. des. 2023
Sally, Thank you for your 5 out of 5 rating. We appreciate your business and look forward to welcoming you back to Spirit Ridge the next time you pass through Osoyoos.

10/10 – Utmerket

Hailey

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra Mark Nichols, Director of Sales & Marketing den 3. jan. 2024
5 out of 5. Thank you for providing us with this score from your recent stay at Spirit Ridge. We look forward to welcoming you back soon.

8/10 – Bra

lynne

Bodde her 2 netter i november 2023
Svar fra Mark Nichols, Director of Sales & Marketing den 7. feb. 2024
Thank you for your 4 out of 5 review on Expedia. We look forward to welcoming you back to Spirit Ridge sometime soon.

10/10 – Utmerket

Jinny

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i oktober 2023
Svar fra Mark Nichols, Director of Sales & Marketing den 3. jan. 2024
5 out of 5. Thank you for providing us with this score from your recent stay at Spirit Ridge. We look forward to welcoming you back soon.

10/10 – Utmerket

Haley

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bed was super soft, but other than that the stay was wonderful
Bodde her 2 netter i november 2023
Svar fra Mark Nichols, Director of Sales & Marketing den 20. nov. 2023
Thanks for your 5 out of 5 rating on your recent stay at Spirit Ridge. We will look forward to welcoming you back soon.

10/10 – Utmerket

John Edward

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Enjoyed
Beautiful location. Professional operation. Lots of wineries to visit nearby. Great beef ribs
Bodde her 2 netter i oktober 2023
Svar fra Mark Nichols, Director of Sales & Marketing den 25. okt. 2023
Thank you for taking the time to submit a review and provide us with a 10 out of 10 score. We are thrilled to learn that you enjoyed your stay at Spirit Ridge, enjoyed Chef Murray's beef ribs and the many wineries that can be found in the South Okanagan. We will look forward to welcoming you back sometime soon.