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Anmeldelser av Hawk's Nest Lodge

2 out of 5
Hawk's Nest Lodge
5136 Osage Beach Parkway, Osage Beach, MO

Anmeldelser

5,6
Rangering på 10 − Utmerket. 51 av totalt 361 anmeldelser." "
Rangering på 8 − Bra. 61 av totalt 361 anmeldelser." "
Rangering på 6 − Grei. 83 av totalt 361 anmeldelser." "
Rangering på 4 − Dårlig. 73 av totalt 361 anmeldelser." "
Rangering på 2 − Forferdelig. 93 av totalt 361 anmeldelser." "

5,8/10

Renhold

7,0/10

Personale og service

4,8/10

Fasiliteter

5,0/10

Overnattingsstedets bygg og tilstand

5,0/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

lanette

Reiste med partner, Reiste med kjæledyr
Likte: Renhold, personale og service og fasiliteter
the property is under needed renovation. the owner were very polite and accommodating.
Bodde her 2 netter i mai 2024

2/10 – Forferdelig

Dawn

Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Manager was very nice. Property was in terrible condition. Construction everywhere! Sawing and pounding right next door to my room. Door lock did not work. Furniture very stained. Was watched by people in other rooms every time I went in or out. Did not feel safe and left early even though the room was non-refundable. I don't feel the place should be rented out in that condition. Very disappointing!
Bodde her 2 netter i mai 2024
Svar fra Bob Hawksnest Manager den 28. mai 2024
I am sorry your experience was not good here. We wish you would have came to us with your concerns so that we couldve taken care of the issues. We were under the assumption everything was fine because you paid for an extra day. We will be taking care of such issues with the remodeling going on so please come again and ask for me, Bob and we will take great care of your stay.

2/10 – Forferdelig

Nancy

Reiste med partner
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Unit next store to 1015, door not completely closed, broken window, apparently school aged children living there with adults during the week loud in the morning, after school starts, quieter, once school let out loud again. Extended stay on building when we got there the decking seems to need repairs uneven walking surface. ash trays everywhere people smoking cigarettes and marijuana 24 hours a day.
Bodde her 3 netter i mai 2024

4/10 – Dårlig

Jessica

Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Manager Hawksnest Lodge den 29. apr. 2024
im siorry your stay with us was not what you expected. We wish you wouldve come let us know what problems there was so we couldve rectified the situation. We are remodeling and trying to make the guests experience better. Please let us earn youir business in the future and if there is anything specific please reach out to me.

2/10 – Forferdelig

Timothy

Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Y
Bodde her 1 natt i april 2024
Svar fra Manager Hawksnest Lodge den 27. apr. 2024
We are sorry to hear that your stay at the Hawksnest was not pleasant. If you would have come to us and expressed your issues, we couldve maybe resolved or accomidated you better. We strive to try and help our guests enjoy their stay. So please reach out to me if there is anything i could do better to earn your business with us again.

8/10 – Bra

David

Forretningsreisende
Likte: Renhold, personale og service og fasiliteter
Nice old motel. You’re doing your best - it was the budget that counted for me!
Bodde her 1 natt i april 2024
Svar fra Manager Hawksnest Lodge den 22. apr. 2024
Thank you so much for the great review. We are doing our best to get the hotel where it needs to be, We look forward to seeing you again.

10/10 – Utmerket

Steve

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff was great, late check in not a problem, so nice, and chairs outside the room to take in the lake.
Bodde her 1 natt i april 2024
Svar fra Manager Hawksnest Lodge den 4. apr. 2024
thank you so much for the great review. We hope you come back and stay again. We are doing improvements everyday to make everyones stay here excellent.

6/10 – Grei

Christian

Likte: Renhold og personale og service
It was nice and acceptable.
Bodde her 2 netter i mars 2024
Svar fra Manager Hawksnest Lodge den 29. mars 2024
we are glad you enjoyed your recent stay with us. Thank you for your feedback and we look forward to seeing you again.

8/10 – Bra

Cynthia

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Manager Hawksnest Lodge den 29. mars 2024
thank you so much for a great review. We hope you oome back and stay with us again.

2/10 – Forferdelig

Ronnie

Bodde her 2 netter i februar 2024
Svar fra Management den 28. feb. 2024
We take the concerns and cares of our guests very seriously. We wish you would have reached out to us during your stay, so we could of addressed any issues or concerns.

10/10 – Utmerket

Gala

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bob &Grace are awesome! They are doing tremendous work on this property! Rooms were clean and quiet. Bed was comfortable. We will definitely be back.
Bodde her 3 netter i februar 2024
Svar fra Management den 28. feb. 2024
We are so glad that you enjoyed your stay with us. We are looking forward to your next visit! Thank you

6/10 – Grei

Sandra

Forretningsreisende
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
This property is just minutes from the hospital and works great for workers that just work the weekends at the hospital and do not live at the lake. Water pressure was horrible and the beds were not the best.
Bodde her 3 netter i februar 2024
Svar fra Management den 19. feb. 2024
Hi Sandra, Thank you for your review. We are doing some updating and will look into replacing the mattress/box spring in the room.

8/10 – Bra

Gloria

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great location, reasonably priced
We found the accommodations to be very clean and comfortable. The owners were extremely friendly and helpful. The room was nothing fancy, but had ample space and included a small refrigerator, microwave and coffee maker. Our room overlooked the pool and the lake, which during the summer months, would be an amazing location. It was reasonably priced and we intend to return for a longer stay during the summer.
Bodde her 2 netter i januar 2024
Svar fra Management den 8. feb. 2024
Thank you, Gloria for your kind review. Our goal is to provide our guests with a comfortable stay at a fair price. We look forward to seeing you this summer!

4/10 – Dårlig

Michael

Forretningsreisende
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Old and dirty. Stains on towels, and linen. Cracks in the wall. Place needs some TLC. Mostly dirty, i can deal with old bit the room wasnt cleaned very well.
Bodde her 4 netter i januar 2024
Svar fra Management den 8. feb. 2024
Hello Michael, We apologize that you were unhappy with your accommodations. We would have corrected the problem or offered you a different room if we had known. We are updating and hope you will give us another opportunity to change your opinion of us in the future.

10/10 – Utmerket

Ginger

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent location. Great price. Clean hotel.
Bodde her 2 netter i januar 2024
Svar fra Management den 22. jan. 2024
Thank you for staying with us. We look forward to seeing again.

10/10 – Utmerket

James

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great place
Bodde her 2 netter i oktober 2023
Svar fra Management den 3. mars 2024
Thank you for the great review and for choosing to sty with us. Hopefully we will see you again

10/10 – Utmerket

Kristy

Likte: Personale og service
I loved the view from my room. Also, the staff was very receptive to concerns and handled my situation very quickly and effectively.
Bodde her 3 netter i oktober 2023
Svar fra Management den 3. mars 2024
Thank you for the great review. We are glad you enjoyed your stay. We look forward to seeing you again.

10/10 – Utmerket

James

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Goodnight
Bodde her 1 natt i oktober 2023
Svar fra Management den 3. mars 2024
We are happy you enjoyed your stay with us. Please come see us again on your next vacation.Thank you for the great review.

2/10 – Forferdelig

Derek

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i oktober 2023
Svar fra Management den 3. mars 2024
We regret that you recent stay was not up to the standards that they should be. we are working very hard to improve the hotel as well as guests experience.Please let us know if we can do anything to improve your next stay with us.

10/10 – Utmerket

Catherine

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff was very friendly. Manager came in less than 2 minutes to get tv on and showed some free features. I liked that office had snacks and food to buy saving us money and not having to get dressed to go out. Room was very clean!, but bathroom needs some cosmetic work ( ceiling had moldy area) but very pleased with room overall.
Bodde her 2 netter i oktober 2023
Svar fra Management den 3. mars 2024
Thank you so much for your great review. We are very happy you enjoyed your recent stay with us. We look forward to seeing you again.

6/10 – Grei

FRANCO

Bodde her 3 netter i september 2023
Svar fra Management den 3. mars 2024
thank you for your great review. We are working towards making the hotel and guests experience better for our customers. We hope we see you again.

2/10 – Forferdelig

John

Forretningsreisende
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
This place was a disaster, none of the electical outlets worked except for one. The television cable wasnt working because theybdidntbahve the coax cable hooked up.
Svar fra Management den 3. mars 2024
We are very sorry about your stay here. We are working towards repairing and fixing the hotel to better standards. We would like the opportunity to earn your business again. Please reach out to us if there is anything we can do to make your next stay better.

2/10 – Forferdelig

Lesa

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
There are long term residents living there. The place is filthy! Waiting room looks like a hot mess. The residents are everywhere outside. At no time did we feel safe!
Svar fra Hawk's Nest Lodge General Manager den 2. okt. 2023
Thank you for your feedback. We take your concerns seriously and are working on improvements. We hope you will give us another chance in the future.

6/10 – Grei

Lorelei

Bodde her 1 natt i august 2023
Svar fra Hawk's Nest Lodge General Manager den 2. okt. 2023
Thank you for your kind words. We hope to see you in the future.

6/10 – Grei

Patricia

Reiste med partner
Likte ikke: Overnattingsstedets bygg og tilstand
If rooms had been kept up good location. Very nice pool but didn't have time to use it.
Bodde her 1 natt i august 2023
Svar fra Hawk's Nest Lodge General Manager den 2. okt. 2023
Thank you for your feedback. We are working on improvements and hope to see you again in the future.

2/10 – Forferdelig

Tresa

Reiste med familie, Reiste med kjæledyr
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
It was dirty, unkept, not in good working order. Pictures on Expedia were not representative of the hotel condition.
Bodde her 3 netter i august 2023
Svar fra Hawk's Nest Lodge General Manager den 2. okt. 2023
Thank you for your feedback. We are trying to make improvements and hope you will give us another chance in the future.

10/10 – Utmerket

Elva

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This by no means is a 5star hotel but it is a really nice lodge with big rooms and with a porch (not private but no one bothers you) and a good sized pool and a nic3 lake view.
Bodde her 1 natt i juli 2023
Svar fra Jennifer den 21. aug. 2023
Thank You Elva for your kind words and we are so happy you enjoyed your stay. We look forward to seeing you again!!

6/10 – Grei

Julie

Reiste med familie
Likte: Personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
the rooms are outdated...no hairdryer, microwave or hangers for clothes and the dresser smelled musty. Our room door wasn't secure, deadbolt didn't line up so we only had a chain lock to feel safe and the door itself had to be slammed shut. It was a place to get a few hours sleep and warm shower. The lady in the front office was very nice and accommodated us in a different room because what I had reserved isn't what we had when we got there.
Bodde her 1 natt i juli 2023

6/10 – Grei

Stacy

Reiste med en gruppe
Likte: Renhold, personale og service og romkomfort
Bodde her 2 netter i juli 2023

2/10 – Forferdelig

Mike

Reiste med partner
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Ok location Property rundown very dirty room carpet filthy ,never again yuck!
Bodde her 2 netter i juli 2023

6/10 – Grei

john

Reiste med familie
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Old hotel needs work!!!!
Very old hotel in poor shape ,walls dirty and worn thru paint in spots .Pictures not up to date over all if i could have found another hotel I would have. The office people were friendly.
Bodde her 3 netter i juli 2023

2/10 – Forferdelig

Timothy

Reiste med partner, Forretningsreisende
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
My card they gave me to open my hotel door would not open' i mean the green light on the door would come on acepting it read my card' but the door would not open. I had to ramp it with my hurt shoulder any time entering/ exiting the room. The smell when i entered the room was musky. There was crumbs all over the floor.
Bodde her 1 natt i juni 2023

2/10 – Forferdelig

robert

Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Room stinks of cigarette smoke Non Smoking room AC did not work. Was advertised as a lake view was not unless you stood in just the right spot. Place needs a lot of work. Staff did what they could. We had to go to a different hotel because they were not able to accommodate us.
Bodde her 2 netter i juni 2023

6/10 – Grei

Michelle og Bridgewater

Reiste med partner
Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Beautiful view!
Bodde her 3 netter i mai 2023

8/10 – Bra

Kevin E

Reiste med familie og små barn
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
To many other guests were smoking which filter into the room.
Bodde her 2 netter i juni 2023

10/10 – Utmerket

phyllis

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i juni 2023

4/10 – Dårlig

Stacey

Reiste med en gruppe
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Price seemed to good to be true. I think they are trying to update/fix/renovate but was surprised by multiple things. No pool, had to walk to next resort to use theirs and multiple steps, no trash cans, no phones. Toilets don’t work well, both rooms we reserved looked like the doors jams had seen Better days, nailed shut in places, looked unsafe. Advertised breakfast, not so. Looked like people actually lived there, maybe housing units?? The owner seemed extremely nice but looked overwhelmed. Almost didn’t stay but didn’t have a choice most places were already booked at that point.
Bodde her 1 natt i mai 2023

2/10 – Forferdelig

Deann

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
They tried 3 rooms and none of them were ready. Hotel was under reconstruction but not complete. Had to go to another hotel.
Bodde her 3 netter i mai 2023

4/10 – Dårlig

Kristi

Reiste med partner
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Sheets and bedding was stained. Towels where stained. Checking in the internet was not working. Place looks more run down than the expedia site showed. Looked more like a section 8 housing project than a motel. Overall i am disappointed and would not recommend. If i could post pictures of this disaster i would.
Bodde her 1 natt i mai 2023

4/10 – Dårlig

Verifisert reisende

Forretningsreisende
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Not recommended
The manager was friendly, and helpful, but there was nothing else good about this motel.
Bodde her 3 netter i mai 2023

2/10 – Forferdelig

Frank

Bodde her 2 netter i mai 2023

8/10 – Bra

Jayme

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i april 2023

2/10 – Forferdelig

Verifisert reisende

Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Did not end up staying
When I arrived, I had to call the manager because it was outside of the office's hours. He seemed nice, a bit confused about my booking. He did mention that he took over the hotel about 3 weeks ago. When I got to my room, it took me a few tries to get my door open. When I went to lock my door, there was no chain or anything else beside the bolt. I had a hard time locking the door, which did not make me feel safe. The room I was given had two queen beds instead of the king bed, which is what I booked nor could you see the lake from my room. There was no trashcan to be found in the room and bathroom fixtures (ie. the overhead light and fan) did not have any coverings and you could see into the ceiling. The blinds, which were right next to the bed, had two decent size holes in them and there were no curtains cover the window. After about 30 minutes in the room, I did not feel comfortable staying by myself. I ended up leaving and going to another hotel. I did not contact the manager, since I was feeling so uncomfortable, I just wanted to leave.
Bodde her 1 natt i april 2023

4/10 – Dårlig

Janet

Bodde her 1 natt i mars 2023

10/10 – Utmerket

Teamon

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Easy access, easy to find, has a balcony for view of property
Bodde her 1 natt i mars 2023

6/10 – Grei

Gary

Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
One time an done.
Wa unable to stay at the motel as they were having alarm problems. They sent us next door (no charge ) for the night.Was supposed to be an upgrade-NOT
Bodde her 1 natt i mars 2023

8/10 – Bra

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Hawks
Couldn’t stay here they where completely book but I received a free upgrade to a nicer hotel directly behind this one! I was very surprised the lobby was beautiful the room was nice the balcony is a plus for smokers!
Bodde her 1 natt i februar 2023

2/10 – Forferdelig

David

Bodde her 1 natt i februar 2023
Svar fra General Manager den 1. mars 2023
Your feedback for why Hawks Nest was only given a rating of 2. I do apologize for the size bed you were given.

2/10 – Forferdelig

Sherry

Forretningsreisende
First room tv didn't work. Second room bed ok but in the morning no hot water for a shower!
Bodde her 1 natt i februar 2023
Svar fra General Manager den 1. mars 2023
I'm sorry we were unable to meet your needs. Hawk's Nest is now under new management which brings over 20 years experience and will be working with the renovation. Please accept this 20% off code (MAA0413) if you will offer us another chance to earn your business.

2/10 – Forferdelig

Brady

Reiste med partner, Reiste med kjæledyr
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Disgusting, no service, shady staff and patrons
Bodde her 1 natt i februar 2023
Svar fra General Manager den 1. mars 2023
Sorry we were unable to meet your needs. Hawks Nest is now under new management and will be over seeing renovations.