Resorter og hoteller med spa i Orvieto

«When we were assigned a room, we discovered a leak from the toilet. We reported it to the staff and were quickly assigned a new room. We later discovered that the rooms had not been properly cleaned and there were spider webs and spider eggs under the beds, under the cabinets and bedside tables. We reported it again and were again met with very good service. The staff cleaned the rooms again and we were also compensated with a bottle of good wine for the meal. Too bad they don't clean the rooms ...

«Room was spotless and cleaned daily. Staff was extremely helpful. This is a gem. It is on a working farm, winery and olive oil producer. Everything is of the finest. The husband and wife owners have us a tour of the farm of which they are justly proud.»

«Purtroppo è stata una esperienza negativa, avevo prenotato in quanto agriturismo indicato con piscina e ristorante, per avere la comodità di rimanere sempre in struttura. Quando sono arrivato il ristorante inesistente creandomi un disagio sia per far la spesa per mangiar qualcosa (sabato a pranzo) e sia per la sera uscire dalla struttura a cercare locali per mangiare. Inoltre alla colazione non c'era un tavolo apparecchiato, dovevamo fare tutto da noi, la colazione salata non c'era, è stato ...

«More attentive focus on customer experience»