Hoteller i Orinoquía

«At check-in, we were made to wait and practically beg for a room, despite traveling with children. The front desk claimed our reservation price was “too low” and demanded an additional 20% surcharge to proceed, without providing any receipt, which is extremely concerning. The room we were given had no windows and no mechanical ventilation. The air was stagnant and completely unacceptable for a family. Staff also complained about the fact that we booked through Expedia.»

«Buena atención, bien ubicado, precio bueno»

«Buen servicio »

«Si Restaurantes y tiendas»

«Si muchas tiendas alrededor del Hotel »

«Me encanto que las habitaciones y el baño estaban muy limpias, realmente en cuanto a limpieza le doy un 10 porque estuvo excelente. En general estuvo bien solo tuve un inconveniente que el primer día mi familia pidió almuerzo y la pechuga de pollo de mi mamá estaba algo salada y no se dijo nada. Luego pedí mi almuerzo pero mi bagre en salsa estaba extra salado, era demasiado y le comuniqué a la persona que nos estaba atendiendo y el no dio ninguna opción de solución ni nada. No volvimos a comer ...

«Me querian cobrar sabiendo quebya habia pagado no servia el internet ni el sauna jacuzi,hidromasaje,»

«Hotel staff was great, room maintenance was poor, lots of wall scuffs, room needs a deep clean. Water pressure in shower was great, and hot water was great. Breakfast was sub par. »

«The Good: As an American, the breakfast is much better than what you are offered in American hotels. Also this hotel is extremely close to the airport. The hotel is attached to a half dozen restaurants in the adjacent shopping complex. A/C worked well in the room. The room was very clean and modern. The Bad: The hotel is literally on top of a SmartFit gym. Starting at 5am in the morning until 10pm there is a continuing thumping from weights being dropped. The noise is reverberated throughout ...