Terrasse/patio
Sjekk tilgjengelighet

Anmeldelser av Home2 Suites by Hilton Omaha West, NE

3 out of 5
Home2 Suites by Hilton Omaha West, NE
17889 Chicago Street, Omaha, NE

Anmeldelser

8,6

Utmerket

Rangering på 10 − Utmerket. 321 av totalt 565 anmeldelser." "
Rangering på 8 − Bra. 144 av totalt 565 anmeldelser." "
Rangering på 6 − Grei. 42 av totalt 565 anmeldelser." "
Rangering på 4 − Dårlig. 36 av totalt 565 anmeldelser." "
Rangering på 2 − Forferdelig. 22 av totalt 565 anmeldelser." "

9,0/10

Renhold

9,2/10

Personale og service

8,6/10

Fasiliteter

8,8/10

Overnattingsstedets bygg og tilstand

9,0/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Tom Erik

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i oktober 2018
Svar fra Edward S. den 6. nov. 2018
Hello Tom! Thank you for choosing Home2 Suites! We hope to see you again soon.

10/10 – Utmerket

Tricia og Bassett

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great stay! Super clean. Great breakfast.
Bodde her 1 natt i mai 2024
Svar fra cs den 22. mai 2024
Thank you for the great review about your stay with us.

10/10 – Utmerket

Keith og McMinnville

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mai 2024
Svar fra Home2 Suites Omaha West den 21. mai 2024
Thanks for the great review about your stay with us.

6/10 – Grei

Walter og Whitefish

The bed was not comfortable.
Bodde her 11 netter i april 2024
Svar fra CS den 5. mai 2024
Thank you for taking the time to share about your recent stay with us, and we are sorry to hear that your experience was less than satisfactory. We value every guest who stays with us and Our goal is to deliver a reliable and friendly stay experience that makes our guests smile, and we sincerely appreciate your feedback. We hope to welcome you back soon.

8/10 – Bra

James

Bodde her 3 netter i april 2024
Svar fra cs den 30. apr. 2024
Thank you for the great review

2/10 – Forferdelig

Amy

Bodde her 1 natt i april 2024
Svar fra CS den 19. mai 2024
Thank you for taking the time to share about your recent stay with us, and we are sorry to hear that your experience was less than satisfactory. We value every guest who stays with us and Our goal is to deliver a reliable and friendly stay experience that makes our guests smile, and we sincerely appreciate your feedback.

8/10 – Bra

Jesika Lee Da og Saint Petersburg

Bodde her 1 natt i april 2024
Svar fra Home2 Suites Omaha West den 13. mai 2024
Thanks for your review about your stay with us.

10/10 – Utmerket

Heather

Bodde her 1 natt i mars 2024
Svar fra Home2 Suites Omaha West den 15. apr. 2024
Thanks for your great review about your stay with us.

10/10 – Utmerket

Heather

Bodde her 1 natt i mars 2024
Svar fra Home3 Suites Omaha West den 15. apr. 2024
Thanks for the great review about your stay with us.

8/10 – Bra

Bernice

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
Checkin was really easy and the room was very clean. I only took away a star because the hot tub was closed. They did offer an option to use the sister hotel’s hot tub across the street, but it was cold outside so we opted no to use that.
Bodde her 1 natt i mars 2024
Svar fra CS den 25. mars 2024
Thank you for taking the time to share your experience about your recent stay at Home2 Suites. We sincerely appreciate your feedback, and we’re very sorry that our hot tub was down during your stay. Your feedback is important as it is always our goal to provide suites that make our guests smile. We hope you will consider staying with us again.

10/10 – Utmerket

Sabrina

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
What an outstanding property! It’s close to so many fun things to do. Staff was friendly, breakfast had tons of options! Pool was clean and working! Rooms were big, clean and updated! We have nothing bad to say about our stay! Thank you!!!
Bodde her 1 natt i mars 2024
Svar fra CS den 13. mars 2024
Thank you for the great review

10/10 – Utmerket

Macallister

Reiste med partner, Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Thumbs up
Bodde her 1 natt i mars 2024
Svar fra Cs den 11. mars 2024
Thank you for the great review

10/10 – Utmerket

Ann

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This was very close to Village Pointe shopping center & great restaurants.
Bodde her 1 natt i mars 2024
Svar fra cs den 4. mars 2024
Thank you for the great review

10/10 – Utmerket

Shannon og Ozark

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra cs den 5. mars 2024
Thank you for the great review

8/10 – Bra

Jeremy

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra Home2 Suites Omaha West den 27. feb. 2024
Thanks for the review about your stay with us.

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service og romkomfort
Overall pleased with stay. Staff was friendly, service was good. Room was clean. Great location. Good room rate. The sink on the bathroom drained slow and the fan in the bathroom didn’t work.
Bodde her 1 natt i februar 2024
Svar fra CS den 24. feb. 2024
Thank you for your review

10/10 – Utmerket

Joseph og Robbinsdale

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i februar 2024
Svar fra CS den 24. feb. 2024
Thank you for the review

10/10 – Utmerket

Julie

Reiste med familie
Bodde her 1 natt i februar 2024
Svar fra CS den 23. feb. 2024
Thank you for your review

10/10 – Utmerket

Tricia

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was a great location for our plans in omaha.
Bodde her 1 natt i februar 2024
Svar fra Home2 Suites Omaha West den 19. feb. 2024
Thanks for the great review about your stay with us.

8/10 – Bra

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Overnight stay
Close to shopping, food places, car lots, and doctor offices. The room was big a spacious. Quiet and comfortable. Like a small version of my own house.
Bodde her 1 natt i februar 2024
Svar fra CS den 5. feb. 2024
Thank you for the review

10/10 – Utmerket

Judy A

Reiste med familie
Everything was great! Have never stayed before but certainly will again!
Bodde her 1 natt i januar 2024
Svar fra CS den 29. jan. 2024
Thank you for the Great Review!

8/10 – Bra

Danny

Bodde her 1 natt i januar 2024
Svar fra CS den 29. jan. 2024
Thank you for the Great Review!

2/10 – Forferdelig

Abigail

Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024
Svar fra CS den 26. jan. 2024
I am so sorry for the issue with your most recent stay at Home 2 Suites By Hilton Omaha West. We appreciate your feed back and hope you consider us for your next stay in Omaha.

10/10 – Utmerket

Valentina

Bodde her 1 natt i januar 2024
Svar fra Home2 Suites Omaha West den 10. jan. 2024
Thanks for your review about your stay with us.

10/10 – Utmerket

Austin

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 3 netter i desember 2023
Svar fra Home2 Suites Omaha West den 10. jan. 2024
Thanks for the review about your stay with us.

8/10 – Bra

Stacey

Likte: Fasiliteter og overnattingsstedets bygg og tilstand
The property was easy enough to get to and in the popular Village Point which has an abundance of dining and shopping options. However, a person could easily never leave the hotel if they were an introvert bc breakfast is served daily at no additional cost, yes it’s limited but they’re not a restaurant. Customer service is a key component in this industry and most of the staff handles this quite well but one in particular is going to be their downfall…Stacy, who works the front desk and is rude, judgmental, unfriendly, and boasts a really bad attitude! She treated me like I was dumb by repeating things when I asked a question and no it was not responding with the answer, it was to a question I had already asked before. Zero people skills or knowledge of the meaning of customer service! Oh and my encounter with her previously wasn’t any different so she wasn’t just having a bad day! If you’re lucky you will get Heather for your check-in, she does an amazing job at customer service! Grayson manages the property and will also do what he can to make your stay an amazing one!
Bodde her 7 netter i desember 2023
Svar fra Home2 Suites Omaha West den 5. jan. 2024
Thanks for your review about your stay with us. I will make sure to touch base with my team about your comments.

4/10 – Dårlig

Michael Jeffrey

Reiste med partner, Reiste med familie
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
They didn’t have free continental breakfast or the hot tub like they said online. The main reasons we booked this hotel. The breakfast you would have to go across the street and pay for it only at certain times. Which online it said free on site. The pool and pool and hot tub are not in service like they said online another main reason. The thermostat didn’t work in the room.
Bodde her 1 natt i desember 2023
Svar fra Grayson den 26. des. 2023
Mr. Jeffrey, I apologize we could not be more accommodating during your stay. I hope to see you again as we will try our best to make your stay as comfortable as possible.

2/10 – Forferdelig

Galina

Bodde her 2 netter i desember 2023
Svar fra Grayson den 21. des. 2023
I am so sorry for the issue with your most recent stay at Home 2 Suites By Hilton Omaha West. We would appreciate your feed back and hope you consider us for your next stay in Omaha.

8/10 – Bra

Cynthia

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra Home2 Suites Omaha West den 14. des. 2023
Thanks for the review about your stay with us.

10/10 – Utmerket

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great place to stay. Close to my job site. Included Breakfast was nice.
Bodde her 1 natt i desember 2023
Svar fra Home2 Suites Omaha West den 8. des. 2023
Thanks for the great review about your stay with us.

10/10 – Utmerket

Donald

Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice hotel: nice pool: staff excellent: very nice area: able to talk to restaurants: excellent rooms, very big
Bodde her 3 netter i november 2023
Svar fra Home2 Suites Omaha West den 8. des. 2023
Thanks for your great review about your stay with us.

10/10 – Utmerket

Colleen

Bodde her 1 natt i desember 2023
Svar fra Home2 Suites Omaha West den 5. des. 2023
Thanks for your review about your stay with us.

10/10 – Utmerket

Tammy

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We had an excellent stay. The staff were friendly, the rooms were clean and modern. Perfect for our stay
Bodde her 3 netter i november 2023
Svar fra Home2 Suites Omaha West den 8. des. 2023
Thanks for the great review about your stay with us.

10/10 – Utmerket

Linda

Reiste med familie, Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very spacious. Breakfast was always great. Friendly and helpful staff. Stayed for 4 nights, felt very much at home. Thanks!
Bodde her 4 netter i november 2023
Svar fra Home2 Suites Omaha West den 5. des. 2023
Thanks for the review about your stay with us.

10/10 – Utmerket

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i november 2023
Svar fra Home2 Suites Omaha West den 13. nov. 2023
Thanks for the great review about your stay.

10/10 – Utmerket

Joel

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nicest hotel this ol country boy ever stayed at.
Bodde her 1 natt i oktober 2023
Svar fra Home2 Suites Omaha West den 30. okt. 2023
Thanks for the review about your stay with us.

10/10 – Utmerket

Robert og Herriman

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Rooms are spacious and clean. Facility managers at main desk were very helpful.
Bodde her 5 netter i oktober 2023
Svar fra Home2 Suite Omaha West den 23. okt. 2023
Thanks for the great review about your stay with us.

10/10 – Utmerket

Brian

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i oktober 2023
Svar fra Home2 Suites Omaha West den 23. okt. 2023
Thanks for the great review about your stay with us.

10/10 – Utmerket

Ja'net

Refreshing to see people working and doing a great job!
Bodde her 1 natt i oktober 2023
Svar fra Assistant General Manager Michelle Lutz den 8. okt. 2023
Thank you for your most recent stay with us at Home 2 Suites. We appreciate your feed back.

10/10 – Utmerket

Patricia

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
For the proce poi t we have never stay a ywhere better. Nice kitche ettewith coffee and ceramic dishes. Nice b, comfortable bed and smoothe linens. Bathroom was very clean and shower was great. The breakfast buffet was good qualality and clean with skind and helpful staff. I highly recommend.
Bodde her 1 natt i september 2023
Svar fra Assistant General Manager Michelle Lutz den 1. okt. 2023
Thank you for your feedback. We appreciate your kind words and hope to see you again soon.

10/10 – Utmerket

Verifisert reisende

Forretningsreisende
Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Love
Front desk Sarah was so nice and helped with my late night laundry. All staff was friendly and the establishment was very comfortable. I’d definitely stay again.
Bodde her 2 netter i september 2023
Svar fra Assistant General Manager Michelle Lutz den 16. sep. 2023
Thank for your stay with us at Home 2 Suites Omaha West. We are glad you enjoyed your stay and hope to see you again soon.

4/10 – Dårlig

Melissa

Reiste med familie
Likte: Renhold
Likte ikke: Personale og service og romkomfort
Disappointed. Won’t likely be returning.
We had the poor luck of not only losing electricity in our home (so we were displaced and had to get a hotel for the night) but also choosing this hotel of all the other hotels in Omaha on the one day they were doing their fire alarm and safety testing. Pool and jacuzzi were closed, much to my little one’s dismay. (A large reason we chose this hotel.) I asked for a late check out and was told I could have one but still was interrupted multiple times - while trying to conduct a video meeting. Internet kept going in and out. Alarms went off multiple times (bc of the testing). The queen bed was actually a full size bed. The walls were paper thin and it sounded like the neighboring guest was literally in my room. I could hear his conversations, TV, music, and other things you can guess no one cares to hear. Water pressure was low. The only upside was the breakfast. Was very pleasantly surprised by the breakfast offerings.
Bodde her 1 natt i september 2023
Svar fra Home2 Suites Omaha West den 13. sep. 2023
Thanks for the review please call the hotel if you want to talk more about your issues during your stay.

6/10 – Grei

Taylor

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
This hotel was okay. Wasn’t anything fantastic, but got the job done. It does included breakfast which was usually biscuits and gravy, waffles, omelets, etc. again, not fantastic, but got the job done. If you are a light sleeper, the walls here are paper thin. The hotel is priced pretty average when I compared to other hotels on the intersection of 180 and dodge and ultimately I chose this Hilton over the other one next door because of the included breakfast. The staff at this hotel are super friendly though and that is always appreciated.
Bodde her 4 netter i august 2023
Svar fra Assistant General Manager Michelle Lutz den 5. sep. 2023
Thank you for your stay with us at Home 2 Suites Omaha West! We appreciate your feedback and look forward to seeing you again soon .

8/10 – Bra

beau

Reiste med familie
Likte: Personale og service og fasiliteter
Rooms need some tlc. Staff was amazing and made-up for the condition of the room
Bodde her 2 netter i august 2023
Svar fra Assistant General Manager Michelle Lutz den 26. aug. 2023
Thank you for your recent stay with us at Home 2 Suites Omaha West. We appreciate your feed back and look forward to seeing you again soon.

10/10 – Utmerket

Michael

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Clean and quiet
Bodde her 1 natt i august 2023
Svar fra Assistant General Manager Michelle Lutz den 14. aug. 2023
Thank you for your stay with us at Home 2 Suites Omaha West. We appreciate your feedback and look forward to seeing you again soon.

10/10 – Utmerket

James

Bodde her 1 natt i august 2023
Svar fra Assistant General Manager Michelle Lutz den 5. sep. 2023
Thank you for your stay with us at Home 2 Suites Omaha West! We appreciate your feedback and look forward to seeing you again soon .

6/10 – Grei

Kris

Reiste med familie
Likte: Personale og service
Pillows and sheets had a musty smell. Frig in room was loud. Could hear TV from room next door.
Bodde her 1 natt i juli 2023
Svar fra Assistant General Manager Michelle Lutz den 31. juli 2023
I apologize for the issues with you stay at Home 2 Suites Omaha west. We appreciate your feedback and are working to resolve the issues.

10/10 – Utmerket

Richard og San Diego

Bodde her 3 netter i juli 2023
Svar fra Assistant General Manager Michelle Lutz den 14. aug. 2023
Thank you for your stay with us at Home 2 Suites Omaha West. We appreciate your feedback and look forward to seeing you again soon.

10/10 – Utmerket

Kris

Bodde her 1 natt i juli 2023
Svar fra Assistant General Manager Michelle Lutz den 14. aug. 2023
Thank you for your stay with us at Home 2 Suites Omaha West. We appreciate your feedback and look forward to seeing you again soon.

10/10 – Utmerket

maura

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juli 2023
Svar fra Melissa Kucera, Sales Manager den 17. juli 2023
Thank you for your most recent stay with us at Home 2 Suites Omaha West. We appreciate your feed back and look forward to seeing you again soon.