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Anmeldelser av Hampton Inn & Suites Omaha-Downtown

2.5 out of 5
Hampton Inn & Suites Omaha-Downtown
1212 Cuming St, Omaha, NE

Anmeldelser

8,0

Veldig bra

Rangering på 10 − Utmerket. 480 av totalt 1006 anmeldelser." "
Rangering på 8 − Bra. 232 av totalt 1006 anmeldelser." "
Rangering på 6 − Grei. 143 av totalt 1006 anmeldelser." "
Rangering på 4 − Dårlig. 76 av totalt 1006 anmeldelser." "
Rangering på 2 − Forferdelig. 75 av totalt 1006 anmeldelser." "

8,4/10

Renhold

8,6/10

Personale og service

8,0/10

Fasiliteter

8,0/10

Overnattingsstedets bygg og tilstand

8,2/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

Caryn

Reiste med familie
Likte: Personale og service
We were pleasantly surprised with how large the double Queen with a pullout couch was. It was a nice size for our family of 5. The room had a weird smell and unfortunately the windows do not open to air out. The air conditioner would cool down to 65° which didn’t feel cool enough. Not sure if it was working properly. When we pulled the couch out to use, there where sheets on it that appeared to be dirty and used. We got new sheets at the front desk. It was a quiet hotel, no noise disturbances. Parking was tough, you pay $25 per 24 hours to park and there were very limited spaces. The best part about our stay was the size of the room and how quiet it was.
Bodde her 1 natt i mai 2024

4/10 – Dårlig

Tony

Likte: Overnattingsstedets bygg og tilstand
Bodde her 4 netter i mai 2024
Svar fra Michelle den 23. mai 2024
Thank you for staying with us.

10/10 – Utmerket

Mpga

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good location. Always clean. Lots of activities near by. Great hot breakfast. Friendly staff. It is our second time to stay here, we enjoyed both times.
Bodde her 3 netter i mai 2024
Svar fra Michelle B. den 23. mai 2024
Thank you for staying with us.

10/10 – Utmerket

Rose

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The sraff was all so friendly and helpful. My sister said the same thing. Breakfast was great.
Bodde her 2 netter i mai 2024
Svar fra Michelle B. den 23. mai 2024
Thank you for staying with us.

2/10 – Forferdelig

Lynette

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
You have to pay for parking but there is no parking in the lot at 10pm. Also, there was noise at 11:30p.m. It woke us up, my husband opened the door to find 30 people in hallway being escorted out by the police. Also, they never sent maid service and were there for three days. Front desk staff Devin Is extremely rude!
Bodde her 3 netter i mai 2024
Svar fra Michelle den 20. mai 2024
Thank you for staying with us. We will address your concerns.

6/10 – Grei

Holly

Likte: Renhold og personale og service
Bodde her 1 natt i mai 2024
Svar fra Michelle den 20. mai 2024
Thank you for staying with us.

6/10 – Grei

Vickie

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
It cost an extra $15 just to park in their parking lot. It was a Tuesday so it was that busy. Also nothing was said about it at booking
Bodde her 1 natt i mai 2024
Svar fra Michelle den 20. mai 2024
Thank you for staying with us.

8/10 – Bra

Vito

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Michelle den 8. mai 2024
Thank you for staying with us!!

10/10 – Utmerket

Kari

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Property was clean and well maintained.
Bodde her 1 natt i april 2024
Svar fra Michelle den 8. mai 2024
Thank you for staying with us!

8/10 – Bra

Jessica

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Michelle den 8. mai 2024
Thank you for staying with us.

10/10 – Utmerket

Jim

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Michelle B. den 4. mai 2024
thank you for staying with us.

10/10 – Utmerket

Carrie

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location for baseball weekend! Breakfast was excellent!
Bodde her 1 natt i april 2024
Svar fra Michelle den 29. apr. 2024
Thank you for staying with us!

10/10 – Utmerket

Amy

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
All staff were so friendly, helpful, and genuinely happy to be there. So refreshing! Lived up to Hampton standards in every way. Clean, comfortable, quiet. Akways sleep so well in these hotels and this one was no exception. Also, Ana in the breakfast area was a ray of sunshine and made my morning special. Thank you!
Bodde her 1 natt i april 2024
Svar fra Michelle den 29. apr. 2024
Thank you for staying with us!

10/10 – Utmerket

Andera

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The $15 to park overnight was a bit much. Otherwise we had a lovely stay. Everything was clean and comfy. Great breakfast.
Bodde her 1 natt i april 2024
Svar fra Michelle den 24. apr. 2024
Thank you for staying with us.

10/10 – Utmerket

Angie

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The gal that checked us in was really nice and helpful also when trying to figure out where to eat. Don’t like the parking fee and wish you had a hot tub but everything else was wonderful
Bodde her 1 natt i april 2024
Svar fra Michelle den 24. apr. 2024
Thank you for staying with us.

10/10 – Utmerket

Cassie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i april 2024
Svar fra Michelle den 24. apr. 2024
Thank you for staying with us.

10/10 – Utmerket

Oscar

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
All fine excellent hotel
Bodde her 2 netter i april 2024
Svar fra Michelle den 24. apr. 2024
Thank you for staying with us.

10/10 – Utmerket

Emily

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Get here early. Parking is not that big
Bodde her 1 natt i april 2024
Svar fra Michelle den 24. apr. 2024
Thank you for staying with us.

8/10 – Bra

Carol og Dodge

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
We were going to an event at the CHI center, very walkable 😊 Only complaint is our air conditioner made a very loud noise the whole time we were there. Great breakfast
Bodde her 1 natt i april 2024
Svar fra Michelle den 18. apr. 2024
Thank you for staying with us.

10/10 – Utmerket

Veronica

Reiste med en gruppe
Likte: Fasiliteter
It was a nice hotel
Bodde her 1 natt i april 2024
Svar fra Michelle den 18. apr. 2024
Thank you for staying with us.

8/10 – Bra

IL

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Service was good
Bodde her 1 natt i april 2024
Svar fra Michelle den 18. apr. 2024
Thank you for staying with us.

6/10 – Grei

KYLIE

Reiste med en gruppe
I liked that there were restaurants in walking distance and also close to the field and arena. Breakfast was good too! I did not like the beds, they were noisy and uncomfortable. Parking went up $5 the day before we came & I was not notified. There was only 1 mirror in the room. Outlets were limited.
Bodde her 1 natt i april 2024
Svar fra Michelle den 20. apr. 2024
thank you for staying with us

10/10 – Utmerket

Justin

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Michelle den 18. apr. 2024
Thank you for staying with us.

8/10 – Bra

Chad

Reiste med familie og små barn, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Liked it was with in walking distance of CHI. Staff was friendly. Parking was little tight in late evenings but always found a spot.
Bodde her 2 netter i april 2024
Svar fra Michelle den 8. apr. 2024
Thank you for staying with us!

10/10 – Utmerket

Sarah

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It’s a nice hotel, we’ve stayed here before & will again when needed!
Bodde her 1 natt i april 2024
Svar fra Michelle den 8. apr. 2024
Thank you for staying with us!

6/10 – Grei

Sanjuana

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Don't remember ready anything about having to pay for parking when booking.
Bodde her 1 natt i mars 2024
Svar fra Michelle den 1. apr. 2024
I do apologize about the expense of parking, however, it does state on our website and on the third party site that parking is a charge of 10/day.Thank you for staying with us.

10/10 – Utmerket

Cesar

Bodde her 1 natt i mars 2024
Svar fra Michelle den 19. apr. 2024
Thank you for staying with us.

8/10 – Bra

Lukas

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Only being a half mile from CHI Health Center was very convenient.
Bodde her 2 netter i mars 2024
Svar fra Michelle den 1. apr. 2024
Thank you for staying with us.

10/10 – Utmerket

Joseph

Reiste med familie
Likte: Personale og service og fasiliteter
Great location
Bodde her 2 netter i mars 2024
Svar fra Michelle B. den 25. mars 2024
Thank you for staying with us!

4/10 – Dårlig

Megan

Reiste med en gruppe
Likte: Renhold
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I love staying at your properties when I travel!! This visit made me feel a bit “nickle and dimed.” When I walked in, the first words out of the front desk woman’s mouth were, “It’s $50 to check in early.” No hello, no pleasantries. I’ve never had to pay early checkin fees at your properties, just been allowed to checkin if my room was ready. Then I was told parking would cost me an additional fee and wasn’t included with my stay. She did share I’d get a discounted rate of $10 compared to the $50 they were charging non-guests. Then in the morning, coffee was completely gone. Usually love you guys, but this stay didn’t live up to the value I’ve grown to love about staying at Hampton.
Bodde her 1 natt i mars 2024
Svar fra Michelle den 28. mars 2024
I apologize for the experience you had while staying with us. I will speak with the front desk and kitchen staff about your concerns. Yes there is now an early check in fee if you come in before 2pm but it should have been presented in a better way. We raise the price of parking on event days to deter non hotel guests from parking in our lot which is why guests are given a code to drop it down to the regular price which is normally 10. I do hope you will give our hotel a try again in the future.

8/10 – Bra

Joe

Bodde her 1 natt i mars 2024
Svar fra Michelle den 18. apr. 2024
Thank you for staying with us.

8/10 – Bra

David

Bodde her 3 netter i mars 2024
Svar fra Michelle B. den 25. mars 2024
Thank you for staying with us!

6/10 – Grei

Kristene

Likte: Personale og service
Bodde her 1 natt i mars 2024
Svar fra Michelle B. den 25. mars 2024
Thank you for staying with us!

10/10 – Utmerket

Denzil

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
safe clean very friendly staff
Bodde her 1 natt i mars 2024
Svar fra Michelle B. den 18. mars 2024
thank you for staying with us

8/10 – Bra

Ben

Bodde her 2 netter i mars 2024
Svar fra Michelle B. den 18. mars 2024
thank you for staying with us

8/10 – Bra

Anna

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel itself is great. But i know myself and several others after paying for parking had an extremely difficult time finding a parking spot on site after a long day. Don't charge for parking if there arent enough spots.
Bodde her 2 netter i mars 2024
Svar fra Michelle B. den 18. mars 2024
thank you for staying with us. We will discuss the parking situation with the executive team.

2/10 – Forferdelig

Molly

Bodde her 1 natt i mars 2024
Svar fra Michelle den 20. mai 2024
Thank you for staying with us.

4/10 – Dårlig

Ronald

Reiste med partner
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Rented here because in past it was good. Not so this time. First, at checkin, you have to play phone tag to pay TEN DOLLARS to park in thier lot over night. No option, nowhere else to park! Forced to pay extra on top of a pricy room! Plus, youHAVE to use thier app and a card to pay it. NO option! Staff was no help with this. Next, asked for courtesy van to old market. NOPE! Havent had one since covid. LIE! Had one last year at this same time of year. Cheaping out and lieing about it. Real cute. Heater in room sounded loud and rattling. Lousy thing to try to sleep through. Pillows felt like they were filled with pudding. Wierdly mushy. Not at all comfortable. Bottom sheet on bed did not fit correctly, so in the middle of the night, it slipped up at the bottom and tangled around our feet. Not at all comfortable. Plus upon checking my credit card statement on app after I got home, it appears they charged me 50 dollars more than I was quoted when I booked this room through Expedia! We'll see how this pans out. All in all this property has slipped tremendously and will now be on my no stay list from now on.
Bodde her 1 natt i mars 2024
Svar fra Michelle den 18. mars 2024
Sorry for the experience you had while staying with us. It has been two years in June since we had a shuttle. The 50 is an incidental hold which is standard at most hotels. It does get refunded after check out.

8/10 – Bra

Valisity

Likte: Renhold, personale og service og fasiliteter
I found it pretty dumb that you have to pay for parking at a hotel that you paid for… but oh well. Hotel seemed nice overall, a large room, nothing went wrong. Breakfast was good, and a nice variety. Pool water was murky which is weird. Microwave and fridge were very cheap in our room. overall, would stay at it again if I needed to.
Bodde her 1 natt i mars 2024
Svar fra Michelle den 18. mars 2024
thank you for staying with us

2/10 – Forferdelig

Chuck

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We were very disappointed with our stay and we would not recommend this Hampton Inn and will not stay here again. The room was out of shampoo, there were overflowing trash cans in the lobby area, the pool looked dirty and there were no pool towels. The pool area and elevators had wet towels on the floor. The front desk staff were unhelpful and had no desire to make sure the stay was pleasant. This location has really declined.
Bodde her 2 netter i mars 2024
Svar fra Michelle B. den 18. mars 2024
I do apologize for the experience you had while staying with us. I will speak with the staff to ensure a pleasant and clean environment for all of our guests.

10/10 – Utmerket

Denise

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very close to the CHI, event center, walking distance to good restaurants. Friendly service, clean. Would recommend
Bodde her 1 natt i mars 2024
Svar fra Michelle B. den 18. mars 2024
thank you for staying with us

10/10 – Utmerket

Stella

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Overall our stay was great! Super clean rooms, lobby, hallways and delicious breakfast. Able to find the parking lots very easily. The pool water appearance greenish color. The kids mention the bottom of the pool appear to be brown on the bottom. It was disappointing
Bodde her 2 netter i mars 2024
Svar fra Michelle den 18. mars 2024
thank you for staying with us

2/10 – Forferdelig

Timothy

Reiste med familie og små barn, Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We booked 2 rooms both with 2 queen beds. We were given a king room and a room with 2 queen beds. Didn't accommodate our needs and made our stay poor due to insufficient beds & a medical condition. Awful. Ripped off.
Bodde her 1 natt i mars 2024

8/10 – Bra

Jennifer og Grand Island

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Was unaware we were going to be charge to park.
Bodde her 1 natt i februar 2024
Svar fra Michelle den 18. mars 2024
Since we are in downtown Omaha, unfortunately paid parking is required. thank you for staying with us

10/10 – Utmerket

Maria

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Jackie at the front desk was very helpful. Made us feel like valued customers.
Bodde her 1 natt i februar 2024
Svar fra Michelle B. den 18. mars 2024
thank you for staying with us.

4/10 – Dårlig

Jody

Reiste med familie
Likte: Renhold og personale og service
I had a 6 day cancellation window that I missed so we paid $200 for no reason, the noise from the neighbors was loud, one trash can for a suite, no exhaust fan for shower and no free parking like in the past times I’ve stayed
Bodde her 2 netter i februar 2024

2/10 – Forferdelig

Cathy M

Reiste med familie
Likte: Personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Romkomfort
Parking rip off!
The hotel itself was nice. My issues are they make you pay for surface parking and then they over sell it. We had late night and We had to park a block away where a security guard let us park at a curb in the driveway. We werent the only ones, at least 15 other people had the same problem that night. So after all of that, the next morning I was welcomed with a cold shower. Pay extra to stay somewhere else!
Bodde her 2 netter i februar 2024

10/10 – Utmerket

Randy

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra Michelle den 18. mars 2024
thank you for staying with us

10/10 – Utmerket

linda

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Parking could have been better.
Bodde her 2 netter i februar 2024

10/10 – Utmerket

Julie

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great place to stay and hotel was with in 2 blocks of where we needed to walk too!! Doors locked on outside so it was secure! Loved it
Bodde her 1 natt i februar 2024
Svar fra Michelle B. den 25. mars 2024
Thank you for staying with us!