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Anmeldelser av EVEN Hotel Omaha Downtown - Old Market, an IHG Hotel

3.5 out of 5
EVEN Hotel Omaha Downtown - Old Market, an IHG Hotel
2220 Farnam Street, Omaha, NE

Anmeldelser

8,8

Utmerket

Rangering på 10 − Utmerket. 651 av totalt 1007 anmeldelser." "
Rangering på 8 − Bra. 193 av totalt 1007 anmeldelser." "
Rangering på 6 − Grei. 90 av totalt 1007 anmeldelser." "
Rangering på 4 − Dårlig. 31 av totalt 1007 anmeldelser." "
Rangering på 2 − Forferdelig. 42 av totalt 1007 anmeldelser." "

9,4/10

Renhold

9,0/10

Personale og service

8,8/10

Fasiliteter

9,2/10

Overnattingsstedets bygg og tilstand

9,0/10

Miljøvennlige løsninger

Anmeldelser

2/10 – Forferdelig

Anna

Reiste med familie
Likte ikke: Renhold og fasiliteter
Blinds in room had holes. Shuttle was not available when needed. Breakfast was always late
Bodde her 2 netter i mai 2024
Svar fra MANAGEMENT TEAM den 23. mai 2024
Dear Harold Newton,Thank you for choosing EVEN and for taking the time to provide feedback about your experience at EVEN OMAHA DOWNTOWN - OLD MARKET.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.We are in the process of training new breakfast staff in order to prevent the issues you encountered in the future. Our shuttle service is based upon availability. As far as the issues with the blinds we are working to get them reparied. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments.

6/10 – Grei

Michael

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I've always liked staying here the staff is great. Great location but the parking is no longer free its 15 dollars a night i will have to start looking for another stay in omaha.
Bodde her 1 natt i mai 2024
Svar fra MANAGEMENT TEAM den 23. mai 2024
Thank you for choosing EVEN and for taking the time to provide feedback about your experience at EVEN OMAHA DOWNTOWN - OLD MARKET.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.All of downtown Omaha, NE including all hotels have paid parking. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments.

8/10 – Bra

Ming

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
hotel is in downtown Omaha, parking fee $15 every 24 hrs. room provide work-out supplies, so mainly suitable for young people. guest above our floor was doing work-out early morning so a bit noisy.
Bodde her 2 netter i mai 2024
Svar fra MANAGEMENT TEAM den 23. mai 2024
Thank you for choosing EVEN and for taking the time to provide feedback about your experience at EVEN OMAHA DOWNTOWN - OLD MARKET.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.We are in the process of training new breakfast staff in order to prevent the issues you encountered in the future. All of downtown Omaha, NE has paid parking. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments.

10/10 – Utmerket

David

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Excellent services
Bodde her 2 netter i mai 2024
Svar fra MANAGEMENT TEAM den 22. mai 2024
Thank you for taking the time to tell us about your experience at EVEN OMAHA DOWNTOWN - OLD MARKET.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 – Utmerket

Karen

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The rooms were huge and clean. The staff was very friendly and helpful. We went to the zoo one day and perfect location to access zoo and Old Market area.
Bodde her 2 netter i mai 2024
Svar fra MANAGEMENT TEAM den 22. mai 2024
Thank you for taking the time to tell us about your experience at EVEN OMAHA DOWNTOWN - OLD MARKET.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

8/10 – Bra

Anthony og Henderson

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Fasiliteter
The property was wonderful. It looks like it has been recently renovated. Very clean. Close to airport. No real amenities. Limited options for food unless you venture out.
Bodde her 4 netter i mai 2024
Svar fra MANAGEMENT TEAM den 22. mai 2024
Thank you for taking the time to tell us about your experience at EVEN OMAHA DOWNTOWN - OLD MARKET.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 – Utmerket

Alisha

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean and safe place to relax after a long day on the road
Bodde her 1 natt i mai 2024
Svar fra MANAGEMENT TEAM den 19. mai 2024
Thank you for taking the time to tell us about your experience at EVEN OMAHA DOWNTOWN - OLD MARKET.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing EVEN.

4/10 – Dårlig

Daniel

Reiste med partner
Very disappointed in this hotel. Staff was okay but the brand is weird, cold and off-putting. Rooms were not as clean as they could be, the lighting was awful and there were electrical issues.
Bodde her 3 netter i april 2024
Svar fra MANAGEMENT TEAM den 15. mai 2024
Thank you for taking the time to tell us about your experience at EVEN OMAHA DOWNTOWN - OLD MARKET.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing EVEN.

8/10 – Bra

Lynne

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
My partner stayed here for a business trip. It was very convenient for him although expensive due to a conference being held nearby. The only negative was that he was unaware he needed to ask for his room to be serviced. He waited 4 days before querying this.
Bodde her 6 netter i april 2024
Svar fra MANAGEMENT TEAM den 15. mai 2024
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing EVEN.

6/10 – Grei

Yukching

Bodde her 2 netter i mai 2024
Svar fra MANAGEMENT TEAM den 15. mai 2024
Thank you for taking the time to tell us about your experience at EVEN OMAHA DOWNTOWN - OLD MARKET.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing EVEN.

8/10 – Bra

Jenny

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
You have to pay for parking.
Bodde her 1 natt i april 2024
Svar fra MANAGEMENT TEAM den 11. mai 2024
Thank you for taking the time to review our property. We value your feedback and will use it to improve the guest experience.

8/10 – Bra

John

Bodde her 1 natt i mai 2024
Svar fra MANAGEMENT TEAM den 11. mai 2024
Thank you for taking the time to review our property. We value your feedback and will use it to improve the guest experience.

8/10 – Bra

Nancy

Likte: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra MANAGEMENT TEAM den 9. mai 2024
Thank you for taking time to review our property. We value your feedback and will use it to improve the guest experience.

2/10 – Forferdelig

ALONSO

Forretningsreisende
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Smell of marijuana on 4th floor, loud party type rooms, dirty carpet c9mmon areas. Unsafe feeling throughout stay. Will not be back. This is not what i expected for a sunday night
Bodde her 1 natt i mai 2024
Svar fra Hotel Management den 6. mai 2024
I am so sorry that you had this experience! This is definitely not the normal for EVEN Omaha downtown. We are looking into the issues and addressing them. We take a lot of pride in our guests and your feedback. We would love the opportunity to speak to you. Please feel free to contact the GM at your convenance.

6/10 – Grei

Joshua

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Extra charges I didn’t like and had to pay for parking
Bodde her 1 natt i mai 2024
Svar fra MANAGEMENT TEAM den 5. mai 2024
Thank you for taking the time to review our property. We value your feedback and will use it to improve the guest experience.

10/10 – Utmerket

Eric

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
If I could give the staff an additional star I would. Class act. The parking lots a bit small and the back entrance is a Jeep commercial it's very rough to drive down. Over all there's no reason not to stay at this hotel.
Bodde her 2 netter i april 2024
Svar fra MANAGEMENT TEAM den 3. mai 2024
Thank you for taking the time to tell us about your experience at EVEN OMAHA DOWNTOWN - OLD MARKET.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing EVEN.

10/10 – Utmerket

Callie

Bodde her 1 natt i april 2024
Svar fra MANAGEMENT TEAM den 22. mai 2024
Thank you for taking the time to tell us about your experience at EVEN OMAHA DOWNTOWN - OLD MARKET.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

4/10 – Dårlig

Alejandro

Reiste med familie og små barn
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
The pool was nasty, murky nasty water. Seems like they haven't cleaned the pool in the las 6 months. My son really wanted to go to the pool but it was a total disappointment.
Bodde her 1 natt i april 2024
Svar fra MANAGEMENT TEAM den 3. mai 2024
Thank you for taking the time to tell us about your experience at EVEN OMAHA DOWNTOWN - OLD MARKET. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We are aware of the pool situation and it had been address and fixed.We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing EVEN.

10/10 – Utmerket

Veronica

Reiste med partner, Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The beds were super comfy- and clean. Only thing missing is a hot tub.
Bodde her 1 natt i april 2024
Svar fra MANAGEMENT TEAM den 30. apr. 2024
Thank you for taking the time to tell us about your experience at EVEN OMAHA DOWNTOWN - OLD MARKET.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing EVEN.

6/10 – Grei

Randall Adam

Reiste med partner, Forretningsreisende
Hotel was good enough. Large, weird room. Great location. Staff was mediocre. Shades & cords in our large weird room were broken/off track. Random outlets throughout the room that were all (but one) too far from the bed to use for your phone. The lights are so high you have to get out of bed to turn off. Housekeeping was subpar. We asked for EXTRA towels- they left literally ONE towel (2 people in the room). The next day, we requested full housekeeping. We returned to our room at 9pm & no service had occurred. We had to go to the front desk for towels- AGAIN! Headboard was cloth and definitely hasn’t seen a vacuum or a lint roller ever. Shower was barely enough pressure to rinse soap. Breakfast was terrible if it was a free continental and they charge $11.95!!! We were given free breakfasts because of the continued flubs we were encountering. In conclusion, stay here with very low expectations and you’ll be fine. If you have basic expectations of a hotel, stay somewhere else.
Bodde her 4 netter i april 2024
Svar fra MANAGEMENT TEAM den 30. apr. 2024
Thank you for taking the time to tell us about your experience at EVEN OMAHA DOWNTOWN - OLD MARKET.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing EVEN.

6/10 – Grei

Joi

Reiste med partner
Likte: Renhold og personale og service
The positives: it was located downtown and close to the places we needed to go, the staff who checked us in was friendly (she gave us breakfast vouchers when I reported that the window had no covering), the rooms were huge, there was workout equipment in the room and workout programs on the TV), the bed was comfortable, the shower was very nice, and there were workout opportunities (classes, a fitness room, etc.)in the hotel. The negatives: the huge street-facing window in our room had no covering ( the blind was broken, rolled up, and lying on the sill), the TV didn’t work (I reported this in our way to dinner, and by the time we returned, it was fixed), the room smelled somewhat smoky, the ice machine on our floor was not functional, and the hot food on the breakfast buffet was not very good. Overall, this hotel has a lot of promise, but during our stay, it was not at its finest.
Bodde her 1 natt i april 2024
Svar fra MANAGEMENT TEAM den 28. apr. 2024
Dear JOI,Thank you for taking the time to tell us about your experience at EVEN OMAHA DOWNTOWN - OLD MARKET.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing EVEN.

10/10 – Utmerket

Tom

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra MANAGEMENT TEAM den 30. apr. 2024
Thank you for taking the time to tell us about your experience at EVEN OMAHA DOWNTOWN - OLD MARKET.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing EVEN.

2/10 – Forferdelig

Chad

Bodde her 1 natt i april 2024
Svar fra MANAGEMENT TEAM den 18. mai 2024
Dear Janice Mccrady,Thank you for taking the time to tell us about your experience at EVEN OMAHA DOWNTOWN - OLD MARKET.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Please contact us directly so that we can address any issues you had with your stay.

10/10 – Utmerket

Megan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Comfortable bed and spacious room
Bodde her 1 natt i april 2024
Svar fra MANAGEMENT TEAM den 27. apr. 2024
Dear Megan,Thank you for taking the time to tell us about your experience at EVEN OMAHA DOWNTOWN - OLD MARKET.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing EVEN.

10/10 – Utmerket

Jodie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
We will definitely stay there again!
Bodde her 1 natt i april 2024
Svar fra Front Desk den 23. apr. 2024
Thank you for choosing Even Hotel Omaha! We are pleased to hear you enjoyed you stay.

8/10 – Bra

Ahmad og Brookings

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The personnel are friendly
Bodde her 2 netter i april 2024
Svar fra FRONT DESK den 24. apr. 2024
Thank you for taking the time to review our property we value your feedback and use it to improve the guest experience.

8/10 – Bra

Bob og Parker

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
This hotel was nice, however the staff made one to believe that there shuttle service for dining to downtown would be accommodating. When trying to reach them for a pick they wouldn’t pick up the call. After trying more and they picked the phone they forwarded me to the drives cell to arrange a pick up. He didn’t answer, had to get an Uber to get back to the hotel.
Bodde her 1 natt i april 2024
Svar fra FRONT DESK den 18. apr. 2024
Dear Richard Morgan,Thank you for taking the time to tell us about your experience at EVEN OMAHA DOWNTOWN - OLD MARKET.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 – Utmerket

Allanah

Likte: Renhold og overnattingsstedets bygg og tilstand
I love everything
Bodde her 1 natt i april 2024
Svar fra FRONT DESK den 17. apr. 2024
Thank you for reviewing our property. We appreciate your feedback and will use it to improve the guest experience.

6/10 – Grei

Anna

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean and big room. Breakfast is not all you can eat like other hotels. Limited to one item and one drink.
Bodde her 3 netter i april 2024
Svar fra FRONT DESK den 17. apr. 2024
Thank you for reviewing our property. We appreciate your feedback and will use it to improve the guest experience.

10/10 – Utmerket

Bradley

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great place to stay
Bodde her 2 netter i april 2024
Svar fra FRONT DESK den 17. apr. 2024
Thank you for reviewing our property. We appreciate your feedback and will use it to improve the guest experience.

8/10 – Bra

Douglas r

Likte: Renhold, personale og service og fasiliteter
I did not like having to pay for parking in the hotel lot. That seemed like a scam to me. They should put a notice on the hotel website about that. If I would have known about that fee, I would have booked a different hotel. Also, the ice / water machine on my floor wasn't working. Very inconvenient.
Bodde her 1 natt i april 2024
Svar fra FRONT DESK den 17. apr. 2024
Thank you for reviewing our property. We appreciate your feedback and will use it to improve the guest experience.

10/10 – Utmerket

Kellen

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i april 2024
Svar fra FRONT DESK den 17. apr. 2024
Thank you for reviewing our property. We appreciate your feedback and will use it to improve the guest experience.

2/10 – Forferdelig

vesta

Reiste med familie og små barn
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The location was stunning, but unfortunately, the noise was overwhelming. Cars passing by and a nearby party disrupted the tranquility. While the manager effectively handled the party situation, the night took a turn when someone loudly kicked at my door, leaving me feeling uneasy and unable to rest. Despite the beauty of the place, the noise and safety concerns make me hesitant to return.
Bodde her 1 natt i april 2024
Svar fra FRONT DESK den 12. apr. 2024
Thank you for taking the time to review our property. We value your feedback and will use it to insure a great guest experience.

10/10 – Utmerket

Shane

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra MANAGEMENT TEAM den 11. apr. 2024
Dear Priscila Da Silva Jesus,Thank you for taking the time to tell us about your experience at EVEN OMAHA DOWNTOWN - OLD MARKET.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing EVEN.

6/10 – Grei

Lacey

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Fasiliteter
i hated the bathroom doors and that breakfast isn’t included. the beds were comfy though.
Bodde her 1 natt i april 2024
Svar fra FRONT DESK den 7. apr. 2024
Thank you for taking the time to review our property. We value your feedback and will use it to improve guest experiance.

6/10 – Grei

Ashley

Reiste med partner
Likte ikke: Fasiliteter
Didn’t care for the property. Had to pay to park. Had no breakfast or food to get
Bodde her 1 natt i april 2024
Svar fra FRONT DESK den 6. apr. 2024
Thank you for taking the time to review our property. We value your feedback and will use it to improve the guest experience.

10/10 – Utmerket

Rachael

Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Overall this place is great! Staff was friendly, kitchen had decent options, the rooms were clean and the fitness center is well equipped. They were also welcoming of my dog and suggested areas to walk.
Bodde her 1 natt i april 2024
Svar fra Maria den 5. apr. 2024
Thank you for taking the time to review our property we value your feedback.

8/10 – Bra

Javon

Likte: Renhold og personale og service
Staff was very helpful during stay. Overall, good experience.
Bodde her 4 netter i mars 2024
Svar fra FRONT DESK den 31. mars 2024
Thank you for taking the time to review our property. We value your feed back.

2/10 – Forferdelig

Collette

Likte ikke: Renhold og personale og service
Paid for extra for breakfast only for them to be out of everything. Paying for park was double compared to other parking areas. No one ever got us clean towels that we asked for. We also needed at least 2 pillows so everyone had a pillow, we never got one.
Bodde her 5 netter i mars 2024
Svar fra FRONT DESK den 28. mars 2024
Thank you for taking the time to tell us about your experience at EVEN OMAHA DOWNTOWN - OLD MARKET.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing EVEN

10/10 – Utmerket

Heather

Likte: Renhold
Excellent all the way around.
Bodde her 2 netter i mars 2024
Svar fra FRONT DESK den 28. mars 2024
Thank you for taking the time to tell us about your experience at EVEN OMAHA DOWNTOWN - OLD MARKET.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing EVEN.

10/10 – Utmerket

Mark

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I had a good stay
Bodde her 2 netter i mars 2024
Svar fra FRONT DESK den 29. mars 2024
Thank you for taking the time to tell us about your experience at EVEN OMAHA DOWNTOWN - OLD MARKET.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing EVEN.

8/10 – Bra

Drew

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
No free parking. 15 dollars a night to park. Should have been included for guests.
Bodde her 1 natt i mars 2024
Svar fra FRONT DESK den 28. mars 2024
Thank you for taking the time to tell us about your experience at EVEN OMAHA DOWNTOWN - OLD MARKET.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing EVEN.

10/10 – Utmerket

Kirk

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great hotel close to Creighton. Close to pretty much everything. Hotel was great. Clean. Beds were great. Really had 2 king beds in the room.
Bodde her 4 netter i mars 2024
Svar fra FRONT DESK den 25. mars 2024
Thank you for taking the time to review our property. We value your feedback and look forward to seeing you in the future.

10/10 – Utmerket

Yoan

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
La limpieza en general es super
Bodde her 1 natt i mars 2024
Svar fra FRONT DESK den 17. mars 2024
Thank you for taking the time to review our property. We value your feedback!

8/10 – Bra

David

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice place, but traffic noise (motorcycles) at night was bothersome. Parking fee of 15 bucks a night is excessive, plus the parking lot scanner was inop.
Bodde her 3 netter i mars 2024
Svar fra FRONT DESK den 16. mars 2024
Thank you for taking the time to review our property. We value your feedback and look forward to serving you in the future.

10/10 – Utmerket

Steven

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024
Svar fra FRONT DESK den 15. mars 2024
Thank you for taking the time to review our property. We appreciate your positive feedback.

2/10 – Forferdelig

Adam

Reiste med familie
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Amazing property, unfortunately I had a suite reserved, that I was supposed to pay for on arrival, to be informed when I arrived… that my suite had been taken and I needed to downgrade rooms. Costed me the same. Was not hapoy
Bodde her 1 natt i mars 2024
Svar fra FRONT DESK den 11. mars 2024
First I want to thank you for taking the time to review our property. We do apologize for the issues with the room change. Our policy is to cancel the reservation if the credit card declines and charge you the walk in rate. It sounds like the agent did not do that and instead gave you the lesser rate for room.

10/10 – Utmerket

Lori

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra FRONT DESK den 8. mars 2024
Thank you for taking the time to review our property. We look forward to seeing you in the future.

10/10 – Utmerket

Elisha og omaha

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Service overall was great, but my room did not have any face towels upon arrival.
Bodde her 1 natt i mars 2024
Svar fra FRONT DESK den 2. mars 2024
Thank you for taking the time to review our property we appreciate your feedback and look forward to serving you in the future.

6/10 – Grei

David

Forretningsreisende
Likte: Overnattingsstedets bygg og tilstand
Likte ikke: Renhold, personale og service og fasiliteter
The overall stay was acceptable. Clerk refused to give a receipt after check out since I used Expedia. Shower amenities were low and sheets were stained with what looked like blood.
Svar fra Front Desk den 29. feb. 2024
We are not able to give receipts when you book through Expedia because you pay Expedia and they pay us. We do apologize for the issue with the sheets. We have forwarded the comments to housekeeping to look into.