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Anmeldelser av Candlewood Suites Olathe, an IHG Hotel

2.5 out of 5
Candlewood Suites Olathe, an IHG Hotel
15490 S Rogers Rd, Olathe, KS

Anmeldelser

8,4

Veldig bra

Rangering på 10 − Utmerket. 221 av totalt 419 anmeldelser." "
Rangering på 8 − Bra. 109 av totalt 419 anmeldelser." "
Rangering på 6 − Grei. 49 av totalt 419 anmeldelser." "
Rangering på 4 − Dårlig. 24 av totalt 419 anmeldelser." "
Rangering på 2 − Forferdelig. 16 av totalt 419 anmeldelser." "

8,8/10

Renhold

9,0/10

Personale og service

8,4/10

Fasiliteter

8,6/10

Overnattingsstedets bygg og tilstand

9,0/10

Miljøvennlige løsninger

Anmeldelser

2/10 – Forferdelig

Kyle

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Extremely dirty
Bodde her 2 netter i mai 2024
Svar fra Shawn Hamilton den 11. mai 2024
This is the so not true. we have been named on of the cleanest property by IHG in the area

4/10 – Dårlig

Earl

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I'll start by saying we didn’t stay at Candlewood but rather their sister hotel Studio 6 (motel 6). Four days prior to our arrival we were bounced out of Candlewood and moved to Studio 6. They did take care of moving the reservation with the exception of taking care of the difference in prices between the two. Because we booked with Expedia we had to do it. With that said we were very happy with the Studio 6 and the ratings about the rooms and staff are about Studio 6 not Candlewood Suites.
Bodde her 3 netter i april 2024

6/10 – Grei

Jeffrey

Reiste med partner
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Night staff was really friendly and helpful. Building is older and shows it. Surprised that there was no breakfast but with full kitchen and stores nearby, we managed fine. We won't choose this hotel again although it IS convenient.
Bodde her 4 netter i april 2024

6/10 – Grei

David

Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i februar 2024

8/10 – Bra

Deborah

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Jennifer

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
We have stayed in this hotel for last 3 years . It is close to Olathe hospital. We have always had outstanding customer service and room clean . Not new but very well kept .
Bodde her 2 netter i januar 2024

10/10 – Utmerket

anthony

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Natoshia

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023

6/10 – Grei

Dennis

Likte: Personale og service

8/10 – Bra

Jessica

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Not a bad stay
The stay was nice it was very clean and the front desk people were very nice, my only issue was the bed was definitely kind of small but overall not a bad stay.
Bodde her 1 natt i september 2023

10/10 – Utmerket

Timothy

Bodde her 2 netter i september 2023

2/10 – Forferdelig

Robert

Bodde her 1 natt i september 2023

8/10 – Bra

Liliana

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i september 2023

10/10 – Utmerket

Tyler

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
great place to stay!
Bodde her 2 netter i august 2023
Svar fra Shawn Hamilton den 29. aug. 2023
Thank you for your comments

6/10 – Grei

Linda

Reiste med en gruppe
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Had to wait 10 minutes for someone to come to check me in.
Bodde her 1 natt i august 2023

10/10 – Utmerket

Sheri

Bodde her 1 natt i august 2023
Svar fra Shawn Hamilton den 29. aug. 2023
Thank you for your comments

10/10 – Utmerket

Prisma

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i juli 2023

10/10 – Utmerket

Beth

Bodde her 1 natt i juli 2023

10/10 – Utmerket

Taylia

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i juli 2023
Svar fra Shawn Hamilton den 10. juli 2023
Thank you so much

2/10 – Forferdelig

David

Bodde her 1 natt i juni 2023

10/10 – Utmerket

Dale

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juni 2023
Svar fra Shawn Hamilton den 22. juni 2023
Thank you for your kind words

8/10 – Bra

Angela

Bodde her 1 natt i juni 2023

10/10 – Utmerket

Monica

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juni 2023
Svar fra Shawn Hamilton den 13. juni 2023
Thank you for your kind words.

8/10 – Bra

Kami

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It was clean.
Bodde her 1 natt i juni 2023

2/10 – Forferdelig

Patti

Likte: Personale og service
Booked our room weeks in advance. Confirmed our reservation with a call to our hotel early in the week we were going. Was told we had a room with 2 queen beds. Got a call at the event we were at and was told they had overbooked the room and offered us a smaller room with one bed. They said it was Expedia pushing through reservations which I didn’t understand since I had confirmed our reservation earlier in the week and it was there. That didn’t work for us. We canceled the reservation and drove 2 1/2 hours towards home and found a better place for $70 cheaper. Terrible experience that really put a sour note in our weekend.
Bodde her 1 natt i mai 2023

10/10 – Utmerket

norma

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great stay
The manager Shawn was the best, so accommodating and customer focused. The other staff were just as good.
Bodde her 1 natt i april 2023
Svar fra Shawn Hamilton den 25. apr. 2023
Thank you so much. I enjoyed you and your Guest.

4/10 – Dårlig

Harold

Reiste med en gruppe
I made reservations for two rooms on January 3rd for a one night stay on Friday, 21st. 24 hours before checkin I received a notice from you our rooms had been cancelled due to "over booking". How is that even possible given how far in advance I made the original booking?
Bodde her 1 natt i april 2023

4/10 – Dårlig

KELLY

Reiste med familie
Likte: Renhold og personale og service
Upon arrival was told by desk clerk, Expedia overbooked the property and my 2 Double Bed reservation turned in one Queen Bed and a flimsy pullout sofa bed. Disappointing night of sleep before the Oz Marathon race series next morning. Desk clerk assisted with 3 extra comforters which made it more bearable. She was very helpful and tried to make lemonade out of a sack of lemons.
Bodde her 1 natt i april 2023
Svar fra Shawn Hamilton den 23. apr. 2023
We are sorry for the Mishap.We upgraded the room due to the guest count of the booking which was 2. So we gave the upgrade.

10/10 – Utmerket

juli

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i april 2023
Svar fra Shawn Hamilton den 23. apr. 2023
Thank you for your comments

8/10 – Bra

Karen

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i april 2023

10/10 – Utmerket

Jack

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
We keep coming back
We have stayed here before and always come back because it is a great hotel. Our check in staff was so friendly and it was so easy and quick.
Bodde her 2 netter i april 2023

10/10 – Utmerket

Jennifer og Carpentersville

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Shawn was wonderful during our check/in!
Bodde her 2 netter i april 2023
Svar fra Shawn Hamilton den 18. apr. 2023
Thank you so much!

8/10 – Bra

Anna

Bodde her 1 natt i april 2023
Svar fra Shawn Hamilton den 10. apr. 2023
Thank you for you comments

10/10 – Utmerket

Andrew

Bodde her 1 natt i april 2023

10/10 – Utmerket

Debra

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i mars 2023
Svar fra Shawn Hamilton den 15. mars 2023
Thank you for your kind words

4/10 – Dårlig

James

Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2023
Svar fra Shawn Hamilton den 15. mars 2023
Thank you

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Overall good stay
Overall experience was good. The over mirror light in the bathroom did not come on and I was not able to reach the front desk to report it so we just used the regular lighting. There was also a peculiar order in the room that was noticeable as soon as we entered. Everything else was excellent.
Bodde her 2 netter i mars 2023
Svar fra Shawn Hamilton den 15. mars 2023
thank you

10/10 – Utmerket

Rick

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Clean, Helpful, and Friendly
The stay was comfortable, and the staff was always willing to help in friendly manner.
Bodde her 5 netter i februar 2023
Svar fra Shawn Hamilton den 4. mars 2023
Thank you so much for your kind comments

8/10 – Bra

Kristina

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Friendly and helpful!
Front desk help was amazing. I called early to see about early check in due to icy weather. Was told to come on they had a room available! Extremely clean. ONLY thing and it’s not even really a complaint.. the room was so hot. We had to turn the air on and down to 66* in January. Would stay again!
Bodde her 1 natt i januar 2023
Svar fra Shawn Hamilton den 24. jan. 2023
thank you for your comments

10/10 – Utmerket

Darren og Wichita

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The room was clean and the staff was friendly. Nice place
Bodde her 1 natt i januar 2023
Svar fra Shawn Hamilton den 24. jan. 2023
Thank you

10/10 – Utmerket

Tina

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I really enjpy the friendliness and attentiveness the staff provide. I appreciate knowing they truly care about my stay. The only suggestion....room 323 could use minor repairs on the closet door. The doors will not stay shut. I slept on the opposite side to avoid walking into to them to go to the restroom.
Svar fra Shawn Hamilton den 31. des. 2022
Thank you!

10/10 – Utmerket

Diane

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice
Svar fra Shawn Hamilton den 31. des. 2022
Thank you!

10/10 – Utmerket

Amber

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean
Bodde her 1 natt i desember 2022
Svar fra Shawn Hamilton den 31. des. 2022
Thank you!

10/10 – Utmerket

BRANDI

Reiste med partner, Reiste med familie og små barn, Reiste med familie, Reiste med en gruppe, Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Due to my daughter attending university of Kansas I am always driving back-and-forth to accompany her when she calls. This is the only hotel that I stay at when I come. Excellent customer service always helpful and very clean.
Svar fra Shawn Hamilton den 31. des. 2022
Thank you!

10/10 – Utmerket

Kyle

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2022
Svar fra Shawn Hamilton den 15. des. 2022
Thank you for your comments, I will share them with the team!!

10/10 – Utmerket

Patricia

Reiste med partner, Reiste med familie
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Things were excellent
Bodde her 1 natt i desember 2022
Svar fra Shawn Hamilton den 15. des. 2022
Thank you for the kind comments, I will share them with the team!

10/10 – Utmerket

Kristi

Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
What a beautiful place to stay! Very clean, quiet and comfortable! Had my own full size fridge with ice maker, full size microwave. Very nice cookware and dinnerware. I never left my room!
Svar fra Shawn Hamilton den 28. nov. 2022
Thank you for your kind comments! I will share them with the team!!

10/10 – Utmerket

Michael

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Now my go-to place for that area.
Bodde her 6 netter i november 2022
Svar fra Shawn Hamilton den 2. des. 2022
Thank you for the kind comments, I will share them with the team!!

8/10 – Bra

Brandon

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Romkomfort
Bodde her 2 netter i november 2022
Svar fra Shawn Hamilton den 28. nov. 2022
Thank you for the kind words.

10/10 – Utmerket

Marc Alan

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff was very friendly and well trained. The check in was seamless. The room was very clean and nicely decorated.
Bodde her 1 natt i november 2022
Svar fra Shawn Hamilton den 24. nov. 2022
Thank you for your kind comments, I will share them with the team!