Hoteller i Oilville

«Location was great, hotel and room clean»

«Breakfast was good. Potatoes weren’t hot but there was plenty of other food to eat. Frankie, Portia and Terrance were all super helpful. They were always busy cleaning or doing something. Kudos on such great workers. It’s definitely a hotel we’d stay at again. »

«Yes; gym was clean but we asked for 2 keys after the first 2 didn’t work and was only told that they had one key. »

«No amenities worth mentioning. No clock. No phone. The room needed vacuuming. The curtains were falling down in several places. No guide for TV channels though they did bring me a paper list when they saw my review on another website. The staff was pleasant and kind during check-in.»

«Nice place, recently renovated, rooms were in good condition. Staff were mixed between good and bad. Whoever manages this place likely needs to spend more time with the staff. Front desk specifically. Elevators were terrible. At one point both were out, used the stairs, not a big deal, but annoying they know it’s a problem and just live with it. The staff mentioned it’s been like that for a while. Giving a decent rating as the rooms are what mattered to me for staying one night, but not sure I’d ...

«I made my reservation for Woodspring Suites months in advance, but 10 minutes before I got there (9PM), they cancelled my reservation to give to someone else when all the hotels in the area were full due to a convention, meaning I had to hunt for an extended period of time to find a replacement. Very much not happy about them not honoring my reservation. Also, I have to wonder about safety on the property, as all entrances to the lobby are locked 24/7.»

«The room was lovely and spotless. The grounds are beautiful. Judy does a delicious breakfast! She was very friendly and chatted a bit, which I appreciated since I was the only guest at the table.»

«Look… We were in a jam. We reserved a $240/night room in Richmond and it was unsafe. There were no other rooms in RVA so we had to branch out. The room at Days Inn Ashland was a little sketchy, at best. »

«Staff were exceptional»

«Room was super clean, the check-in co-worker was very efficient and kind, and the area and hotel in general were quiet and comfortable. Was a nice surprise to have a free hot breakfast included. We would absolutely stay here again!»

«Tru hotel by Hilton fell short of my expectations for Hilton. The room : the whole toilet moved when using, I’m afraid someone will get hurt. I wanted to mention this upon our check out however there wasn’t anyone at the front desk and three others were waiting as well. A non English speaking worker used her phone to translate there would be someone by 7am. It was 6:45 and we found that unacceptable and left . The “included” breakfast was the most limited I’ve ever experienced and not worth ...

«Pro- Clean and updated rooms and bathrooms. Great staff. Con- Indoor pool was unheated and chilly. Whirlpool not operational although hot. Operating button missing, emergency button appears broken off and lack of use has the water looking less than inviting. The daily water checklists on the wall for sanitation levels was not clear if ever updated or measured daily. I didnt risk getting in.»

«Staff was very helpful. »

«Pros: 1. Excellent breakfast with variety 2. Atmosphere feels welcoming Cons: 1. Poor cleaning, sofa and desk chair with visible stains. 2. The accessibility shower room was very inconvenient. The hand held shower head was great. But the shower head from the wall is poor water pressure. 3. The fan was so loud, even by shutting it off, and it was still constantly blowing. »

«Yes »

«Quiet, good size room, nice staff. »