Hoteller nær Oglebay Institute's Towngate Theatre & Cinema

«Room was nice. Staff was excellent. It was the first room from the reception desk making it louder than normal and the doors were very very loud when clasping shut. Every time our “neighbors” went in or out, we were awakened. Breakfast was hearty but no pastries were available.»

«I found a bed bug in my bed on the last day of my trip. The hotel staff told me to contact Expedia to receive a refund. I asked to get written conformation this happened to me and all they gave me was $30 free play coins. When I call Expedia, they gave me $75 credit with them. Now Expedia claims they aren't able to contact the hotel, and the hotel claims they haven't heard from Expedia. Honestly, I hate complaining and I didn't know what to do. The housekeeper took the dead bug, and the lobby ...

«Served our need - clean room despite renovations, and friendly staff but mattresses are in dire need of replacement (felt like I was sleeping on a cement floor). »

«I will start with the positive. We got massages and the spa was nice. The massages were good. The steakhouse was wonderful and the manager there, the waitress and the staff throughout Oglebay were really good. Now for the not so good: We were there for our 40th anniversary, which they had in their system, but we were given a room in one of the lodge wings that only had a view of the wall belonging to the next building of rooms. Most of the rooms in our section had balconies you could go out on ...

«old and dated, needs a facelift, Room was clean and the sole employee was helpful»

«Price and value »

«Easy check in quiet very nice»

«yes, breakfast was fresh, good parking.»

«Breakfast was good, coffee was hot and the stay was great»

«Good hotel with a great breakfast, many shops in the area.»

«Property was clean and exactly what we needed for our weekend of wrestling.»

«The desk staff was great, the breakfast was really good, and we enjoyed the time we got to spend in the hot tub and pool. We will definitely stay here again!!»

«Good location »

«Great location and reasonably priced. Everything was excellent»

«Nice place to stay with friendly staff and clean room»

«The heat didn’t work , I booked a room with a single queen bed and they wanted to switch us to a room with two beds, there was trash in the lobby, animals outside of hotel and cats in the lobby »

«Fantastic in all aspects, awesome stay and helpful staff »

«There was an eleven dollar parking fee on top of the room fee and the room smelled of urine. It was a very strong urine smell that was throughout the entire room and bathroom.»

«Unfortunately, the age of this motel is showing to the extreme. Bed was lumpy at best, no place to put a suitcase except the floor or bed, no Kleenex. I feel badly for owners that do not have the funds to improve or update their property.»