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Anmeldelser av Hilton Garden Inn Ogden UT

3 out of 5
Hilton Garden Inn Ogden UT
2271 S. Washington Blvd., Ogden, UT

Anmeldelser

8,6

Utmerket

Rangering på 10 − Utmerket. 561 av totalt 1001 anmeldelser." "
Rangering på 8 − Bra. 255 av totalt 1001 anmeldelser." "
Rangering på 6 − Grei. 104 av totalt 1001 anmeldelser." "
Rangering på 4 − Dårlig. 40 av totalt 1001 anmeldelser." "
Rangering på 2 − Forferdelig. 41 av totalt 1001 anmeldelser." "

9,0/10

Renhold

9,0/10

Personale og service

8,4/10

Fasiliteter

8,8/10

Overnattingsstedets bygg og tilstand

8,2/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Thor

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i august 2022

10/10 – Utmerket

Thor

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i august 2022

4/10 – Dårlig

Wendy

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

6/10 – Grei

Katherine

Likte: Personale og service
Likte ikke: Renhold
Bodde her 1 natt i mai 2024

8/10 – Bra

Ron og Carlsbad

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hilton Garden Inn is probably the best Place to stay while in Ogden. However, cars and motorcycles cruise and gun their engines all night and into the morning along Washington Blvd Fridays and Saturdays making it impossible to sleep. Hilton should offer discounts at least for those nights for those rooms facing Washington Blvd.
Bodde her 4 netter i mai 2024

10/10 – Utmerket

Josh

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice spot in the center of Ogden
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Jill

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything was real nice
Bodde her 1 natt i april 2024

10/10 – Utmerket

DEVIN

Bodde her 2 netter i mars 2024

6/10 – Grei

Kathryn

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
I misread that there was free breakfast. The Hamptons we frrequent have terrific ones! Also, a few of the front desk people were a little snooty.
Bodde her 3 netter i mars 2024

8/10 – Bra

Christopher

Reiste med en gruppe
Likte: Renhold, personale og service og fasiliteter
Even with the lights on, room seems dark in a non-cozy way. drawer wouldnt stay closed. Hall carpet has more wrinkles than a bag of prunes, and either needs to be replaced or re-laid. Three wheeled cars hard to manage and almost couldnt make the gap in and out of the elevator.
Bodde her 2 netter i februar 2024

10/10 – Utmerket

Shauna

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
The room was beautiful! My only complaint was the comfort of the couch wasn’t the best. Beautiful hotel!
Bodde her 1 natt i februar 2024

2/10 – Forferdelig

Darlene

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Absolutely horrible for a Hilton property!
Horrible condition. The final straw was the bathroom with stains on the walls. It's as if maintenance doesn't exist. The drapery was hanging off the hooks, the sheer curtains were completely missing and the motor on the blackout drapes to open and close didn't even work. The furniture was stained, the carpet was frayed and the cable box was just hanging on the wall from under the TV. We gave the property an opportunity to make it right as if we possibly just had been dealt a bad room, but they said they were unable to move our room because we'd booked through Hotels.com. We decided it was bad enough that we left and found a much better room for the night at a different hotel.
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Teresa

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great area with lots to do and options for eating out. Very clean
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Dave

Reiste med partner, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Right in the heart of beautiful downtown Ogden, you can walk across the street to entertainment, sports, movies, dining, etc.
Bodde her 1 natt i januar 2024

2/10 – Forferdelig

Lindsay

Reiste med partner, Forretningsreisende
Likte: Personale og service og fasiliteter
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
The hotel room was very dirty. The furniture and floors were filthy with stains. The couch still had crumbs on it from whoever was there last and when I pulled the sheets back on the bed there was a clump of hair in the bed. The walls in the bathroom were also very dirty and stained. The hotel receptionist was nice and offered a new room but we needed the space of the suite that we rented and it was the only one available. They offered new bedding and sheets to cover the furniture. The staff were definitely friendly and probably as accommodating as they could have been.
Bodde her 2 netter i januar 2024

6/10 – Grei

Juan

Reiste med familie og små barn
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i oktober 2023

6/10 – Grei

Luke

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Romkomfort
Everything was great except the Bed was awful.
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Russell

Bodde her 2 netter i desember 2023

10/10 – Utmerket

George

Bodde her 1 natt i desember 2023

8/10 – Bra

Anthony

Bodde her 1 natt i desember 2023

2/10 – Forferdelig

Mike

Likte ikke: Personale og service
I asked for a quiet room instead, I got a very loud room facing the main road. Also, the restaurant was closed two hours early.
Bodde her 1 natt i desember 2023

6/10 – Grei

Giovanni

Reiste med partner
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Staff is great , room size ok but bathroom was so tiny
Bodde her 2 netter i november 2023

6/10 – Grei

shawn

Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Staff was kind and courteous, loved them. The room we stayed in #204, was kinda dirty. I noticed dust and food crumbs between the bed and the wall. These should have been cleaned up by staff regularly but sadly, wasn't. Got up at 2:00 to hit the bathroom and flicked on the light only to see a German cockroach running around the floor desperately looking for a crack to go back into. They really need to get on top of that, those little roaches can overwhelm a property if they don't.
Bodde her 2 netter i november 2023

2/10 – Forferdelig

David

Bodde her 1 natt i oktober 2023

6/10 – Grei

Ricardo N

It was good nice place to visit
Bodde her 1 natt i oktober 2023
Svar fra Charlie den 14. nov. 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. you are among our most valued guests. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. Please contact me direct at the email or phone number below if there is anything else we can do for you at this time. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

8/10 – Bra

George

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Background noise overhead most of the night. Lots of street noise from cars racing on the street till midnight.
Bodde her 1 natt i oktober 2023
Svar fra Charlie den 14. nov. 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We know how important a good night’s sleep is and I sincerely apologize for the noise issue encountered during your stay. I will address your feedback with our team. If there is anything else I can do for you at this time, please contact me at the phone number or email below. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 – Utmerket

rogelio

Bodde her 3 netter i oktober 2023
Svar fra Charlie den 14. nov. 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

8/10 – Bra

SUZANNE

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i oktober 2023
Svar fra Charlie den 14. nov. 2023
Hello Suzanne! We are happy to see that your stay was great!

10/10 – Utmerket

Candyce

Likte: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i oktober 2023
Svar fra Charlie den 14. nov. 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

2/10 – Forferdelig

Ruth

Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i september 2023
Svar fra Charlie den 14. nov. 2023
Thank you for your response. we are sad to hear that your stay did not go as planned.

10/10 – Utmerket

Chris

Bodde her 1 natt i oktober 2023
Svar fra Charlie den 14. nov. 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

8/10 – Bra

Maureen

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very nice
Bodde her 1 natt i september 2023
Svar fra Charlie den 3. okt. 2023
Dear Maureen:Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

8/10 – Bra

Verifisert reisende

Forretningsreisende
Likte: Personale og service
Can use an upgrade
The room was in average condition. The carpet has seen better days and it was clean but I found a few hairs, not mine, in the pillow on the first night. The restaurant was good, I tried a couple of their dishes and they were great.
Bodde her 2 netter i september 2023
Svar fra Charlie den 3. okt. 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will share this feedback with our team so that we can continually improve our guest experience. Please contact me direct at the email or phone number below if there is anything else we can do for you at this time. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

6/10 – Grei

Kent

Reiste med familie
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
We had nothing but trouble with the family front desk. First time ever. They double charged us then deleted the wrong one. Up until now we have enjoyed Hilton Garden Inn. The phone customer assistance was worse than the in person. The guy said he couldn't fix it on his end then hung up on me. It was bad. Had to dispute the charges with Visa and we did
Bodde her 1 natt i august 2023
Svar fra Charlie den 22. sep. 2023
Hello Kent! Thank you for the feedback about your recent stay. We are very sorry your experience did not offer you the quality of service you deserve. We strive to give exceptional service every day, for every guest; I am very sorry to hear that we did not meet your expectations

8/10 – Bra

Bianca

Likte: Personale og service og fasiliteter
All in all the stay was excellent however, the hotel being a Hilton should sweep in and do a bit of an upgrade on the furniture in the rooms and carpet in halls of the hotel. Great spot safe and quiet.
Bodde her 3 netter i september 2023
Svar fra Charlie den 22. sep. 2023
Dear Bianca!Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry you were unhappy with your guest room. I will address your feedback directly with our team. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

6/10 – Grei

Kelsey

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Don’t buy anything from the snack area by the front desk. I was charged $66 dollars for a cup of noodle, rolos, a small bag of freeze dried skittles and a small bag of gardettos. $66 for four small snacks
Bodde her 1 natt i september 2023
Svar fra Charlie den 22. sep. 2023
Hello Kelsey! Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry you were unhappy with our set prices at the pantry. I will address your feedback directly with our team

2/10 – Forferdelig

Tate

Forretningsreisende, Reiste med kjæledyr
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
If only I could upload pictures of the bloody curtains and rusted out bathroom. This place is one of the most disgusting hotels I’ve ever seen. I would like a refund.
Bodde her 1 natt i august 2023
Svar fra Charlie den 22. sep. 2023
Hello Tate! Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry you were unhappy with your guest room. I will address your feedback directly with our team! unfortunately, issuing a refund must start between yourself and the 3rd party reservation holder.

10/10 – Utmerket

Christopher

Likte: Personale og service
The staff was extremely friendly and efficient. The room was clean and quiet. The halls, carpet and decor dated.
Bodde her 1 natt i august 2023
Svar fra Charlie den 22. sep. 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry you were unhappy with the state of the hallways and carpets, I will address your feedback directly with our team.

6/10 – Grei

Apollo

Forretningsreisende
Likte: Renhold
Not bad please. Near the Temple which was a cool sight. More place to eat which is not bad for a small town.
Bodde her 2 netter i august 2023
Svar fra Charlie den 22. sep. 2023
Hello Apollo!Thank you for taking a moment to share your experience. I am happy to hear you found the location of the hotel to your liking. We look forward to welcoming you back to our hotel in the future.

10/10 – Utmerket

Melanie og Parachute

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i august 2023
Svar fra Charlie den 22. sep. 2023
Hello Melanie!Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future.

4/10 – Dårlig

Mary

Reiste med familie
Likte ikke: Romkomfort
Too Loud
Horrible. Couldn’t sleep, drag racing loud noises, every night. Front desk wouldn’t move us.
Bodde her 3 netter i august 2023
Svar fra Charlie den 22. sep. 2023
Hello Mary!Thank you for taking the time to share your experience about your recent stay at our hotel. We know how important a good night’s sleep is and I sincerely apologize for the noise issue encountered during your stay. I will address your feedback with our team.

10/10 – Utmerket

Guisela

Forretningsreisende
Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juli 2023
Svar fra Charlie Y. den 31. juli 2023
Hello Guisela, Thank you for your feedback

10/10 – Utmerket

Lauren

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Clean & comfortable
Very clean, comfortable and great location.
Bodde her 1 natt i juli 2023
Svar fra Charlie den 20. juli 2023
Hello Lauren, Thank you for taking a moment to share your experience. I am happy to hear you found the stay, and location to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed

10/10 – Utmerket

Corey

Bodde her 2 netter i juli 2023
Svar fra Charlie den 20. juli 2023
Hello Corey, Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed

10/10 – Utmerket

SCOTT og Rock springs

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The hotel itself is a very nice facility and the location is great. I would not stay here again due to the noise of the traffic on the street. I am a light sleeper and the constant noise of the street traffic made it impossible to sleep well.
Bodde her 1 natt i juli 2023
Svar fra Charlie den 20. juli 2023
Hello Scott, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry you were unhappy with your guest room. I will address your feedback directly with our team. If there is anything else I can do for you, please contact me at the phone number or email below. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

2/10 – Forferdelig

David

Reiste med familie
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Joke
Ac out , with numerous attempt from front desk with no tech even showing up. Supplied a small fan
Bodde her 2 netter i juli 2023
Svar fra Charlie den 12. juli 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry to hear that you were uncomfortable with the AC not being available in your guest room during your stay. I will address your feedback directly with our team.

10/10 – Utmerket

Mallory

Reiste med familie og små barn
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Our stay was wonderful! Beautiful hotel in a beautiful part of the city. Lots of entertainment, dining, shopping all in walking distance. Would stay again!
Bodde her 1 natt i juli 2023
Svar fra Charlie den 12. juli 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the stay and location of our property to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 – Utmerket

Christopher

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great location with several restaurants and activities within walking distance. Staff is pretty friendly and Yes, I would stay here again.
Bodde her 2 netter i juli 2023
Svar fra Charlie den 12. juli 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the location and the friendliness of the staff to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 – Utmerket

jason

Bodde her 1 natt i juli 2023
Svar fra Charlie Y. den 31. juli 2023
Hello Jason,Thank you for your feedback

10/10 – Utmerket

Traci

Bodde her 1 natt i juni 2023
Svar fra Charlie Y. den 31. juli 2023
Hello Traci, Thank you for your feedback.