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Anmeldelser av Courtyard by Marriott Ogden

3 out of 5
Courtyard by Marriott Ogden
247 24th St, Ogden, UT

Anmeldelser

8,4

Veldig bra

Rangering på 10 − Utmerket. 436 av totalt 906 anmeldelser." "
Rangering på 8 − Bra. 269 av totalt 906 anmeldelser." "
Rangering på 6 − Grei. 105 av totalt 906 anmeldelser." "
Rangering på 4 − Dårlig. 60 av totalt 906 anmeldelser." "
Rangering på 2 − Forferdelig. 36 av totalt 906 anmeldelser." "

9,0/10

Renhold

8,8/10

Personale og service

7,8/10

Fasiliteter

8,4/10

Overnattingsstedets bygg og tilstand

8,2/10

Miljøvennlige løsninger

Anmeldelser

4/10 – Dårlig

michele

Reiste med familie
Likte: Personale og service
Likte ikke: Fasiliteter
the property was nice and convenient to our plans but it did not have any dining facilities except for snacks and the room they but us in was close to some sort of air exchange and was quite noisy and we had to change rooms in the middle of the night which was very inconvenient.
Bodde her 3 netter i mai 2024
Svar fra Hotel Managment den 26. mai 2024
Thank you for taking the time to share your feedback about your recent stay with us. We are pleased to hear that you found our property nice and conveniently located for your plans. However, I am genuinely sorry to learn about the inconveniences you experienced regarding the dining facilities and the room noise. Please accept our sincerest apologies for the disturbance caused by the air exchange near your initial room and the subsequent inconvenience of having to change rooms in the middle of the night.We understand how frustrating this must have been, and we are taking your comments seriously. Our team is already looking into these issues to ensure they are addressed and do not affect future guests. Additionally, we are exploring options to enhance our dining services to better meet our guests' needs.Your comfort and satisfaction are our top priorities, and we would love the opportunity to welcome you back and provide you with a more enjoyable experience. Please feel free to contact me directly if there is anything we can do to make your next stay more pleasant.

4/10 – Dårlig

Brooke

Likte: Renhold og personale og service
For the price I expected better upkeep in my room. There were multiple examples of wear and tear not being addressed. On the upside, the staff were excellent and very attentive.
Bodde her 1 natt i mai 2024
Svar fra Esther den 13. mai 2024
Brooke,Thank you very much for choosing to stay with us and for taking the time to share your feedback. We truly appreciate your perspective, and please know that we take your comments very seriously.Maintaining the highest standards of cleanliness and comfort for our guests is paramount to us, and your feedback will certainly help us address any areas that may need attention.We hope that despite this, you were able to enjoy your overall stay with us. Should your travels bring you back to our area in the future, we would be delighted to welcome you again and provide you with an experience that exceeds your expectations.Thank you once again for your valuable feedback, and we look forward to the opportunity to serve you better in the future.

10/10 – Utmerket

Mark

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Lovely and comfortable room
Bodde her 1 natt i mai 2024
Svar fra Esther den 9. mai 2024
Mark,Thank you so much for taking the time to share your experience at our hotel. We're thrilled to hear that you had a comfortable and lovely stay with us. Your positive review means the world to us and serves as a great motivation for our team to continue providing exceptional service to all our guests.We look forward to see you again!

4/10 – Dårlig

Kent

Reiste med familie
Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Room. Got too much noise from pool. Jacuzzi was broken
Bodde her 1 natt i april 2024
Svar fra Esther den 30. apr. 2024
Kent, We're truly sorry to hear about your frustrating experience during your stay with us. We understand how important a peaceful environment is for a relaxing stay, and we regret that the noise disturbance and the issue with our jacuzzi impacted your visit. While these situations were beyond our control, please know that we empathize with your frustration and take your feedback seriously.

10/10 – Utmerket

Jan og St George

Likte: Renhold og overnattingsstedets bygg og tilstand
The young lady at the front desk was delightful and efficient.
Bodde her 1 natt i mars 2024
Svar fra Esther-Assistant General Manager den 18. mars 2024
This is great to hear! :)We hope your stay was amazing. Thank you!

2/10 – Forferdelig

clay

Bodde her 1 natt i februar 2024
Svar fra Esther-Assistant General Manager den 1. mars 2024
Clay, please reach out to our staff in regards to your stay. We would love to listen to what happened throughout your stay with us that clearly made you leave frustrated. We strive to give our guest incredible stays and know that sometimes we can fall short or miss things. However, we are unable to help or solve issues if we are unaware of the problems. Thank you,

4/10 – Dårlig

Heather

Reiste med familie
Likte: Personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Renhold
Check in was amazing, the front desk staff was great. The room next to us was so loud we had to put noise canceling headphones in to fall asleep. The bed had crumbs in the bottom of it and the shower never got warm. It was so cold it was worse than any cold shower I have ever taken.
Bodde her 1 natt i februar 2024
Svar fra Esther-Assistant General Manager den 27. feb. 2024
Heather, we are happy to hear that your check in process went well and our Front Desk Staff treated you great. We apologize for the issues you encountered throughout your stay and truly hope you'll give us another chance to make it up to you.

4/10 – Dårlig

Kyle

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Renhold
Love Marriott but not impressed by cleanliness
There were hygiene items from previous guests left in the room, also shower had half a dozen really long black hairs that also somehow didn’t get cleaned up from previous guest.
Bodde her 1 natt i februar 2024
Svar fra Hotel Management den 3. feb. 2024
Kyle, we are so sorry that your experience went like this. We always want to do our best to make sure all guest have a positive enjoyable experience at our hotel. We would love to to make it up to you and hope you give us another chance.

6/10 – Grei

Ashley

Reiste med familie
Likte ikke: Renhold og romkomfort
Bodde her 3 netter i januar 2024
Svar fra Courtyard by Marriott Management den 30. jan. 2024
Thank you so much for taking the time to rate our hotel. It is unfortunate to learn that we did not meet all the expectations during your stay. We welcome any more details so that we can improve. We hope to welcome you back again soon.

8/10 – Bra

Denise

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Too much gap around the door.
The room was fine, but there's light coming all around the door. Not only does this disrupt sleep, but I'm thinking that if that much light can get it, it would be dangerous if there was smoke in the hallway.
Bodde her 1 natt i januar 2024
Svar fra Courtyard by Marriott den 30. jan. 2024
Thank you for your detailed review, Denise. We will follow up on these concerns to make sure that we avoid this in the future. Thank you for staying with us. We hope to welcome you back again soon.

8/10 – Bra

Kirsten

Reiste med familie og små barn
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff was friendly and the hotel was nice. The pool could have been warmer for sure. Overall good place to stay with kids.
Bodde her 1 natt i januar 2024
Svar fra Courtyard by Marriott den 30. jan. 2024
Thank you for your review Kirsten. We have taken note of the pool temperature for follow up. Thank you for staying with us.

10/10 – Utmerket

Patricia

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra Courtyard by Marriott Ogden den 30. jan. 2024
Thank you for the 5 out of 5 rating Patricia! We hope to see you again soon!

10/10 – Utmerket

Ashley

Bodde her 1 natt i januar 2024
Svar fra Hotel Management den 3. feb. 2024
Ashley, we are happy to hear you had a great experience at the Courtyard Marriott in Ogden. We hope to see you again soon.

8/10 – Bra

Mark

Bodde her 3 netter i desember 2023
Svar fra Courtyard by Marriott den 30. jan. 2024
Mark, I'm sorry that we didn't meet all of the expectations. We hope that you will give us another chance to make this a 10 out of 10. Thank you for staying with us.

10/10 – Utmerket

kristin

Bodde her 1 natt i desember 2023
Svar fra Courtyard by Marriott den 30. jan. 2024
Kristin, thank you for the 10 out of 10! We are so happy that you enjoyed your stay. Come back again soon!

10/10 – Utmerket

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i desember 2023
Svar fra Courtyard by Marriott den 30. jan. 2024
WOW! 10 out of 10! We are so happy to learn that you enjoyed your stay. We will share this report card with our team. Hope to welcome you back again soon!

10/10 – Utmerket

Linda

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
the only thing we encountered was that the breakfast was out of food at 9:00Am on saturday and the body wash in the shower was out.
Bodde her 1 natt i desember 2023
Svar fra Courtyard by Marriott den 30. jan. 2024
Linda, we are so sorry to learn about the discrepancies that you encountered. We will address this with our leadership team for follow up. Thank you for staying with us and we hope to welcome you back again soon!

10/10 – Utmerket

Shannon

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very nice hotel, clean and comfortable!
Bodde her 1 natt i desember 2023
Svar fra Courtyard by Marriott den 30. jan. 2024
Thank you so much Shannon for rating your stay with us. We are so glad to learn that you enjoyed your stay! Come back again soon!

8/10 – Bra

Cynthia

Bodde her 2 netter i oktober 2023
Svar fra Courtyard den 19. okt. 2023
Thank you for taking the time to leave us a review.

6/10 – Grei

Kenneth

Bodde her 1 natt i oktober 2023
Svar fra Courtyard den 7. des. 2023
Thank you for taking the time to leave us a review.

10/10 – Utmerket

Nataliya

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i september 2023
Svar fra Genie Patterson AGM den 1. okt. 2023
Thank you so much for taking the time to leave a review.

8/10 – Bra

Heather

Reiste med familie
Likte: Renhold, personale og service og romkomfort
Just ok for a Marriot
It’s ok . For a Marriot it is feeling a bit outdated . My pillows seemed old and too used . Parking was horrible . I could not park close to the hotel . Parking was used up by people not staying at the hotel . Just people hanging out downtown. That was frustrating. The air had an odd smell in our room . Like stale or someone had smoked . We could not place it . Maybe the air vents just need service.
Bodde her 1 natt i august 2023
Svar fra Genie AGM den 17. sep. 2023
Thank you so much for leaving us a review, I have taken the information provided and addressed it with our department heads. We do hope to see you again soon.

10/10 – Utmerket

Steven

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Parking was a little bit challenging, due to a business close by that shared the parking lot with the hotel. The rooms are very private and quiet. The staff were very courteous and helpful.
Bodde her 2 netter i august 2023
Svar fra Genie Patterson AGM den 20. aug. 2023
Steven, Thank you so much for your review and we hope to see you again soon.

10/10 – Utmerket

frank

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very nice stay
Bodde her 1 natt i mai 2023
Svar fra Genie Patterson AGM den 5. aug. 2023
Thank you Frank for your review, we are so very happy we made your stay a 5 out of 5! We hope to one day soon see you again.

8/10 – Bra

John

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Just a well maintained property
Bodde her 1 natt i juli 2023
Svar fra Genie Patterson AGM den 5. aug. 2023
Thank you so much for your review, we hope to see you again soon and make the next experience better than the last.

10/10 – Utmerket

Heather

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Close to the entertainment
Bodde her 2 netter i juli 2023
Svar fra Genie Patterson AGM den 5. aug. 2023
Hello, and thank you for taking the time to leave us a review we are so glad you were able to enjoy the surrounding amenities. Hope to see you again soon.

8/10 – Bra

Jamie og Elko

Reiste med partner
Likte: Renhold og overnattingsstedets bygg og tilstand
This was a nice place to stay. Room was clean. Checking in was confusing, they tried charging the Expedia card in file but it kept declining. The person checking us in called someone but would never tell us what was going on. Everything eventually worked out.
Bodde her 1 natt i juli 2023
Svar fra Genie Patterson AGM den 5. aug. 2023
Hello Jamie, Thank you for letting us know about your stay with us. I am glad that everything worked out in the end I have taken this and used it as a training tool to make sure we are more informant to our guest so as to not worry them. We hope you stay with us again if ever in the area.

10/10 – Utmerket

Ingrid

Bodde her 2 netter i juli 2023
Svar fra Genie Patterson AGM den 5. aug. 2023
Thank you so much for your review and we here at the Courtyard by Marriott are so very pleased that your stay was a great one and hope to see you in the near future.

10/10 – Utmerket

Ang

Likte: Renhold
Excellent
Bodde her 1 natt i juli 2023
Svar fra Genie Patterson AGM den 17. juli 2023
Thank you so much for your review, safe travels.

10/10 – Utmerket

Kris

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice place
Bodde her 2 netter i juli 2023
Svar fra Genie Patterson AGM den 5. aug. 2023
Kris, Thank you for taking the time to review us. We are so very happy that you chose us to stay with while in the area and hope to see you again soon.

10/10 – Utmerket

Karla og LONG BEACH

Bodde her 2 netter i juli 2023
Svar fra Genie Patterson AGM den 5. aug. 2023
Karla,Thank you so much for your review and hope you will come stay with us again if ever in the area again.

8/10 – Bra

Paula

Bodde her 2 netter i juli 2023
Svar fra Genie Patterson AGM den 17. juli 2023
Hello, we are glad that you enjoyed your stay we hope in the future to see you again and we make your stay a 10out of 10.

10/10 – Utmerket

Lisa

Bodde her 1 natt i juli 2023

6/10 – Grei

Ryan

Bodde her 1 natt i juli 2023
Svar fra Genie Patterson AGM den 17. juli 2023
I see we did not meet your expectations we here at The Courtyard by Marriot strive to better ourselves to make your stay a great one we hope when in the area again you let us show you.

10/10 – Utmerket

Lauriena

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Impressive
Very easy quick friendly check in. Beautiful and welcoming hotel and room. Especially appreciated that there was security on the grounds and many eateries in walking distance.
Bodde her 1 natt i juli 2023
Svar fra Genie Patterson AGM den 17. juli 2023
Thank you so much for your review, we can't wait to see you again and hopefully it is soon.

10/10 – Utmerket

Matt

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i juni 2023
Svar fra Genie Patterson AGM den 17. juli 2023
Hello, and thank you so much for taking the time to leave us a review.

8/10 – Bra

Curtis og jenks

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i juni 2023
Svar fra Courtyard den 11. juli 2023
Thank you for your review

6/10 – Grei

Juan

Reiste med familie
Likte: Personale og service og romkomfort
Likte ikke: Renhold
Mi estancia personal
Estuvimos bien. Las tuallas estaban sucias no avía productos de limpieza para el baño como champú jabón o acondicionador tuvimos que pedir y menos papal sanitario sentí como que les faltaba un poco de personal para tener mejor atención pero el desayuno bueno
Bodde her 1 natt i juni 2023
Svar fra Genie Patterson AGM den 17. juli 2023
Thank you so much for leaving us a review I have brought to the attention of our management team. We do hope you consider us if you are ever in the area again.

4/10 – Dårlig

Judith A

Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juni 2023
Svar fra Courtyard den 11. juli 2023
Thank you for your review

10/10 – Utmerket

Estrella

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i juni 2023
Svar fra Courtyard den 11. juli 2023
We appreciate your review

8/10 – Bra

Sheree og SLC

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i juni 2023
Svar fra Courtyard den 11. juli 2023
Thank you for leaving us a review

10/10 – Utmerket

Kristi

Bodde her 1 natt i juni 2023
Svar fra Genie Patterson Assistant General Manager den 16. juli 2023
Thank you so much for taking the time to leave us a review we hope to see you again soon, until then safe travels

2/10 – Forferdelig

Amanda

Bodde her 1 natt i mai 2023
Svar fra Courtyard den 13. juni 2023
Thank you for taking the time to leave us a review.

10/10 – Utmerket

Marc

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice
Bodde her 1 natt i mai 2023
Svar fra Courtyard den 13. juni 2023
We appreciate your feedback!

10/10 – Utmerket

Jinjin

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2023
Svar fra Courtyard den 13. juni 2023
Thank you for your review

10/10 – Utmerket

Dan

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We liked the ease in finding the hotel. The front desk personnel were outstanding. The hotel was clean. I was easy to walk to the downtown area. However, the hotel was going through an upgrade and some of the new materials used caused sinus issues for both of us. I also would have liked complimentary coffee in the lobby. The exercise bike in the exercise room was broken.
Bodde her 1 natt i april 2023
Svar fra Courtyard den 4. mai 2023
Thank you for taking the time to leave us a review. We appreciate your feedback and hope that you will stay with us again soon.

8/10 – Bra

Ross

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i april 2023
Svar fra Courtyard den 4. mai 2023
Thank you for taking the time to leave us a review.

2/10 – Forferdelig

April

Bodde her 1 natt i mars 2023
Svar fra Courtyard den 18. apr. 2023
Thank you for your review.

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
I stayed for three days of skiing at SnowBasin. The hotel upgraded my low cost room to a two room unit which was very nice and probably normally costs more than I would pay What made the trip memorable were the front desk staff. On a prior trip and this one they were professional, knowledgeable and friendly.
Bodde her 4 netter i mars 2023
Svar fra Courtyard den 18. apr. 2023
We appreciate your feedback and hope that we will have you stay with us again.

10/10 – Utmerket

Tracy og Holladay

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2023
Svar fra Courtyard den 18. apr. 2023
Thank you for your review