Overnattingsstedets uteområder
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Anmeldelser av Mozart Hotel

3.5 out of 5
Mozart Hotel
Lanjeronovskaya Str 13, Odesa

Anmeldelser

8,0

Veldig bra

Rangering på 10 − Utmerket. 79 av totalt 218 anmeldelser." "
Rangering på 8 − Bra. 80 av totalt 218 anmeldelser." "
Rangering på 6 − Grei. 37 av totalt 218 anmeldelser." "
Rangering på 4 − Dårlig. 12 av totalt 218 anmeldelser." "
Rangering på 2 − Forferdelig. 10 av totalt 218 anmeldelser." "

8,4/10

Renhold

8,4/10

Personale og service

7,6/10

Fasiliteter

7,8/10

Overnattingsstedets bygg og tilstand

7,6/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

staale og norway

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice hotel
Perfect location i city centre, where all the bars and resturants are Next to the opera.
Bodde her 5 netter i september 2017

8/10 – Bra

Eivind og Norway

Likte: Personale og service og romkomfort
Quiet hotel in centre of Odessa
Easy and central, laid-back style - good help always at the reception area. Not always up to scratch in doing rooms, most likely because of understaffing. Nice garden and bar areas.
Bodde her 10 netter i august 2017

8/10 – Bra

Verifisert reisende

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bra og sentrumsnært hotell
Bra hotell og opphold med god service. Var ikke så fornøyd med renholdspersonalet. Minus med rom uten vindu.
Bodde her 15 netter i juli 2017

2/10 – Forferdelig

Verifisert reisende

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Totalt fraværende
Værste noen gang. Dette har EN stjerne. Langt fra 4

10/10 – Utmerket

Mehmet fuat

Bodde her 2 netter i desember 2021

10/10 – Utmerket

rick

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I liked the friendly staff.
Bodde her 9 netter i januar 2022

10/10 – Utmerket

lena

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hotel is very convenient situated near opera house. Very clean and stuff is friendly. Buffet was excellent. Beautiful inside and outside.
Bodde her 1 natt i november 2021

10/10 – Utmerket

GENNADY

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 16 netter i oktober 2021

10/10 – Utmerket

HUGH

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Always excellent!
I've been staying at the Mozart Hotel twice a year for 5 years now. Always excellent, and centrally located. Limited parking, but most guests arrive by taxi. The authorities have started closing off the nearby streets to traffic on the weekends and holidays, so you may have to walk 2-3 blocks to or from the hotel to meet your taxi.
Bodde her 8 netter i oktober 2021

6/10 – Grei

Scott

Reiste med partner
Likte: Personale og service
Likte ikke: Renhold
I have stayed at this property several times as it is close to all we wish to do. But this time the cleanliness was not nearly as good as it should have been
Bodde her 3 netter i september 2021

8/10 – Bra

HIROTAKA

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i september 2021

6/10 – Grei

Helen og Sherman Oaks

Reiste med partner
Likte: Renhold og fasiliteter
The hotel has the best location in the city, in the center of all tourist attractions, and the price is great. The best experiece was the staff, cuisine, and service at the restaurant. The menu and quality of food are of a European caliber, and the service was fantastic. The room was ok but outdated and i requested a change, but the staff was not very accommodating. I had to go to our other room on another floor just to take a shower. The staff at the lobby is not very friendly and the security guards do not make you feel comfortable. Parking is not great, in fact, when requested to park our friend's car, the request was denied when the space was available, yet on another day, watched the same space to be used for someone else's vehicle, which we were told was not a parking space the day before. The checkout process was not the best and i was never asked how my stay was or was thanked for staying at the hotel, wished safe travels, etc. I was only asked for my room key and that was my checkout process. This was my 1st experience at Mozart but my family stayed here for 2 weeks 2 years ago and suggested to try it out (i stay at another hotel near by that has a very friendly atmosphere) I am giving it a neutral rating because i felt that i was in 2 worlds, high quality and caliber of service at a restaurant and back in the USSR with an unfriendly and unwelcoming faces elsewhere. Will i stay here again? A big Maybe. I would definitely come to Mozart for the restaurant.
Bodde her 4 netter i september 2021

4/10 – Dårlig

Alex

Reiste med familie og små barn, Reiste med familie
Likte: Renhold
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Overall the property was very clean and well kept! The big issue with this hotel is the fact that there was a wedding every evening for the 5 days we stayed and all facilities were closed off! We were not allowed to use the pools since they were closed off for weddings! This resort had 3 wedding in one day! In the evening we were strolling with our child outside and the manager told us we had to leave the area! Very unprofessional I paid for the resort and I wasn’t allowed to use any of the area to enjoy basic sunset. I wouldn’t recommend this resort since it just involves mostly weddings. Another disappointment is that the music is extremely loud and there were fireworks for each night which were very disturbing. I will not be staying here especially after the manager approaching us and treated us like trash when you pay so much and expect better quality. Also, there is extremly a lot of drunk people here starting from morning to evening! Overall unhappy and disappointed with how they treated us during the stay!!! Wouldn’t recommend it to anyone!
Bodde her 1 natt i september 2021

10/10 – Utmerket

SUAT

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i august 2021

8/10 – Bra

Anna

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Meget godt!
Fint hotel i hjertet af Odessa. God morgenmad og høflig engelsktalende personale.
Bodde her 2 netter i juli 2021

8/10 – Bra

HASAN

Reiste med en gruppe
Likte ikke: Renhold
Bodde her 6 netter i juli 2021

8/10 – Bra

Furkan

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 6 netter i juli 2021

4/10 – Dårlig

Verifisert reisende

Likte: Personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Morgens um 5uhr rattert der Generator vor dem Fenster und lässt einen nicht mehr schlafen
Bodde her 3 netter i juli 2021

8/10 – Bra

Verifisert reisende

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
Very nice, atmospheric old hotel, close to the opera, right in the city center
Bodde her 4 netter i juni 2021

10/10 – Utmerket

HUGH

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Hard to beat!
I've been to Odessa many times, and I usually stay here. It's the ideal blend of comfort, service, location, and price!
Bodde her 8 netter i juni 2021

8/10 – Bra

vadym

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 6 netter i mai 2021

8/10 – Bra

Verifisert reisende

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful property. Proximity to the theatre is exceptional. The restaurant created an amazing breakfast for us each day. We thought the room was just adorable with an exceptional terrace. Great sunrise views and many picture opportunities. Very kind and helpful staff
Bodde her 2 netter i mai 2021

10/10 – Utmerket

Larisa

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great hotel !!!
It’s a beautiful hotel in a heart of Odessa near Opera theater. Nice view, amazing location and great professional front desk ladies work there. Amazing breakfast. Nice and clean. Only one thing. Bikers at night. But if you close window it’s good. Quite and calm. I stay there two nights and this noise happened all the time after 10 pm and late. My friends says it’s not often happened just bikers festival or something. Probably I was in that time. Anyway. Overall it’s pleasant hotel. I will stay there on a way back too. Btw. Price was so great. Unbelievable!!!! I will definitely recommend it to all my fries and family. Thank you!
Bodde her 2 netter i april 2021

4/10 – Dårlig

Verifisert reisende

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2021

10/10 – Utmerket

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location, good service. Rooms a bit older and small, but well-equipped & clean. Can highly recommend this hotel!
Bodde her 3 netter i april 2021

6/10 – Grei

Remzi

Likte: Overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Personale og service
The location is great, for cleaning it’s ok At Reception Girl are very roop to Hotel Guests. I have one problem. At baht rooms Glasses fall down!! They charge me money. The one people put shaver thing!! Hotels folder it’s not my. Bec they didn’t check and put safe!! I just put my things fall down!!! Motels must check befor sell rooms!!!!
Bodde her 2 netter i desember 2020

10/10 – Utmerket

Arthur

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i oktober 2020

10/10 – Utmerket

Sebastian

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Sehr bemühtes und freundliches Personal.
Bodde her 3 netter i september 2020

10/10 – Utmerket

Verifisert reisende

Bodde her 2 netter i august 2020

6/10 – Grei

Paulo S

Reiste med en gruppe
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 10 netter i august 2020

2/10 – Forferdelig

Dima

Forretningsreisende
Likte: Renhold og fasiliteter
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Rude staff, miserable handling of guests. Problems with the check out
Bodde her 1 natt i juli 2020
Svar fra Andrey Bychkov, Hotel Manager den 27. juli 2020
Dear Dima, Thank you for choosing Mozart Hotel during your visit to Odessa. I investigated your review in detail and want to say the following. According to the hotel rules all guests when leaving hotel should let hotel staff know, that room is free now and ready for preparing for the next arrivals. You didn`t do that, telling us you will come back soon. Later, when checking the room, our staff discovered that you had not paid some extra charges, so we wanted to contact you by phone, which you indicated in the registration form, to clarify that. Unfortunately, you did not want to communicate with us, having blocked incoming calls from us. We are very sorry that you recognize our wish to contact you regarding payment as staff rudeness and miserable handling of guests. We wish you all the best during your next trip.

10/10 – Utmerket

KAZIMIERZ

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
wspaniała pogoda, super warunki, miła obsługa
Bodde her 3 netter i mars 2020

10/10 – Utmerket

jeremy og iowa

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice hotel. was what i expected for the money. staff was great and spoke english and always gave guests attention. would stay again. plus was close to many interesting things to see
Bodde her 7 netter i januar 2020
Svar fra Andrey Bychkov den 24. feb. 2020
Dear Jeremy, We appreciate you choosing our hotel for your stay and for the feedback provided. We are happy to know that you liked our location and the service you got. We are looking forward to welcoming you back with us again! Best regards, Andrey Bychkov, Hotel Manager

10/10 – Utmerket

Verifisert reisende

Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 13 netter i november 2019

6/10 – Grei

corban

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i desember 2019

6/10 – Grei

HIROMI

Bodde her 5 netter i november 2019

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
die zentrale Lage, die Umgebung, viele Ausflügsmöglichkeiten
Bodde her 8 netter i august 2019
Svar fra Hotel Manager den 3. des. 2019
Dear Guest, Thank you for choosing our hotel for your stay. We can't be happier getting such a great feedback. We are looking forward to welcoming you back with us. Sincerely, Andrey Bychkov, Hotel Manager

6/10 – Grei

Mehmet Hakan

Likte: Renhold
Likte ikke: Personale og service
Bodde her 3 netter i oktober 2019

6/10 – Grei

Anatoli

Likte: Renhold og personale og service
Bodde her 5 netter i oktober 2019

8/10 – Bra

Verifisert reisende

Bodde her 3 netter i oktober 2019

4/10 – Dårlig

taha

Forretningsreisende
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Personale og service
Nice property/location but disappointing service
I arrived early and had to pay 0.5 days extra for early check in. Unfortunately the electricity was not working in my room despite reporting it three times to reception. The same early morning the water was off when I needed it most. I told the reception and was met with indifference - I did ask that measures were taken on recompensing this after however nothing was done.
Bodde her 2 netter i september 2019

6/10 – Grei

Mark

Bodde her 1 natt i september 2019

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 3 netter i september 2019

10/10 – Utmerket

Stephen

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i september 2019

8/10 – Bra

Adina

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i september 2019

8/10 – Bra

Verifisert reisende

Likte: Personale og service og overnattingsstedets bygg og tilstand
La posizione privilegiata e la colazione super con tutto e di più con prodotti ben selezionati.La SPA potrà essere gestita meglio con la presenza di personale qualificato.
Bodde her 3 netter i august 2019
Svar fra Irina Kolchak den 9. sep. 2019
Mozart Hotel Dear guest, Thank you for choosing our hotel during your trip to Odessa. We are happy to hear that you enjoyed our location together with the benefits it offers and our breakfasts quality. We appreciate your opinion about working process in our SPA. We will discuss the situation and see what we can do in order to make it right. We are looking forward to welcoming you back with us. Sincerely, Irina Kolchak, General Manager

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Personale og service og fasiliteter
Likte ikke: Overnattingsstedets bygg og tilstand
Oude kamers, twijfelachtig schoon. Service personeel aardig en behulpzaam. Goed trstaurant in hotel voor juiste prijzen
Bodde her 8 netter i juli 2019
Svar fra Irina Kolchak den 9. sep. 2019
Dear guest, Thank you for choosing to stay with us during your trip to Odessa. We are happy to hear that you liked our staff and the restaurant. We are sorry to hear that you did not like the room you got. Too bad you did not tell us about this during your stay so we can provide you with a better room. We hope you will give us another chance and stay with us again. Sincerely, Irina Kolchak, General Manager

10/10 – Utmerket

Bell

Reiste med en gruppe
Super 👍 alles beste, sehr zufrieden , die Lage , Personal , Frühstück
Bodde her 3 netter i august 2019
Svar fra Irina Kolchak den 5. sep. 2019
Dear Bell, Thank you for choosing to stay with us during your trip to Odessa. We are happy to hear you enjoyed the time you’ve spend here. We are looking forward to welcoming you back with us! Sincerely, Irina Kolchak General Manager

8/10 – Bra

Verifisert reisende

Likte: Personale og service
Bodde her 5 netter i august 2019

8/10 – Bra

james

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Awesome location. Tired but nice hotel.
Awesome location. Nice room. Very good breakfast. But, unwelcoming, cold reception. Very stern and NOT the least bit warm. The girl was a know it all and we would have immediately walked away if we had not already prepaid.
Bodde her 3 netter i august 2019
Svar fra Irina Kolchak den 4. sep. 2019
Dear james, Thanks for having taken the time to write your review. We are happy to know that you enjoyed our location and services. We reassure you that your complaints will be shared with the Front Office staff and additional training will be provided. Hope to welcome you back again for more positive experience. Sincerely, Irina Kolchak, General Manager