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Anmeldelser av Muthu Alexandra Hotel

3 out of 5
Muthu Alexandra Hotel
Corran Esplanade, Oban, Scotland

Anmeldelser

7,6

Bra

Rangering på 10 − Utmerket. 178 av totalt 576 anmeldelser." "
Rangering på 8 − Bra. 212 av totalt 576 anmeldelser." "
Rangering på 6 − Grei. 98 av totalt 576 anmeldelser." "
Rangering på 4 − Dårlig. 65 av totalt 576 anmeldelser." "
Rangering på 2 − Forferdelig. 23 av totalt 576 anmeldelser." "

8,2/10

Renhold

8,0/10

Personale og service

7,6/10

Fasiliteter

7,4/10

Overnattingsstedets bygg og tilstand

7,4/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Åse Berg

Reiste med en gruppe
Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i juli 2023

6/10 – Grei

Jan Erik

Reiste med en gruppe
Likte: Renhold og personale og service
Greit, men heller ikke mer.
Slitent hotell i fine omgivelser. God tradisjonell frokost.
Bodde her 1 natt i august 2022
Svar fra Muthu Alexandra Hotel den 17. okt. 2022
Dear Guest, Thank you for choosing Muthu Alexandra Hotel for your recent stay and taking the time to leave the review. We are delighted to learn that you had such a positive experience staying with and we look forward to welcoming you again in the future. Warm regards, Muthu Alexandra Team

8/10 – Bra

Hans Olav

Forretningsreisende
Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2022
Svar fra Emilia den 25. mars 2022
Dear Guest, Thank you for choosing The Muthu Alexandra Hotel for your stay and leaving your comments. I am happy to read that you have enjoyed your stay with us and hope to welcome you back during your next visit in Oban. Thanking you again. Kind regards Emilia

4/10 – Dårlig

Trond og Norge

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Har bodd på bedre og verre.
Typisk slitent hotell. Veldig lytt, en del støy og knirk i alle gulv. Sisternen tok ca 15 min. å fylle opp. Ingen shampo eller dusjsepe. På den positive siden så var det fin utsikt fra hotellet, god frokost, god seng og svært hyggelig og hjelpsomt personale. Kort gåavstand til bysentrum.
Bodde her 1 natt i juli 2018
Svar fra William Stephen den 15. juli 2018
Dear Trond, Thank you for taking the time to provide us with feedback of your most recent stay. With the issues you have brought to my attention I will ensure you that these will be investigated. Best Regards, William Stephen Reception Team

2/10 – Forferdelig

Claudia

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Team Alexandra den 26. mai 2024
Thank you for your review

6/10 – Grei

k n y

Likte: Personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Overall it did the job. The shower had no pressure, at all. I think my room was close to the kitchen because I heard dishes being made for hours. The walls aren’t very thick, I could hear my neighbour so definitely bring earplugs. The staff and the pool was nice.
Bodde her 1 natt i mai 2024
Svar fra Team Alexandra den 26. mai 2024
Thank you for your review and your feedback we can for sure look at the kitchen noise so this is not an issue going forward

10/10 – Utmerket

Pauleen og South Wootton

Reiste med partner
Likte: Fasiliteter
Cheerful staff. Nice room. Great location.
Bodde her 2 netter i mai 2024
Svar fra Team Alexandra den 22. mai 2024
Hi Pauline Thank you for your review Im delighted you enjoyed your stay

2/10 – Forferdelig

Julie

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Do NOT stay here! We arrived to a very dated hotel and a dirty room. The overall condition of this hotel is dated and very worn. The hotel staff were average, the breakfast was basic, inadequate and poor quality.
Bodde her 2 netter i mai 2024
Svar fra Team Alexandra den 22. mai 2024
Sorry to hear about your stay we will address your comments directly with the team

4/10 – Dårlig

John

Reiste med en gruppe
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Small room at the back of hotel with a window which opened onto the staff smoking area, small and unclean. In short not at all as advertised.
Bodde her 2 netter i mai 2024
Svar fra Team Alexandra den 22. mai 2024
Sorry to hear John, our staff smoking area is not near any guest rooms so Im very concern by thisPlease let me address with urgency

8/10 – Bra

jim

Likte: Renhold og personale og service
Bodde her 1 natt i mai 2024
Svar fra Team Alexandra den 22. mai 2024
Thank you for your review Hopefully next time we will get 5!

4/10 – Dårlig

Barbara

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Old fashioned and poorly maintained decor, ant infestation in the dining room, tiny dark room and listless staff who seemed interested in being helpful or accommodating
Bodde her 1 natt i mai 2024
Svar fra Team Alexandra den 22. mai 2024
Sorry to hear you feedback this is not usual and will investigate

2/10 – Forferdelig

Wende og littleton

Reiste med familie
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything was a deception. We were not in the hotel but cheap apartments behind the main hotel. We didn’t have WiFi nor basic hotel amenities. They basically lie on their website.
Bodde her 1 natt i mai 2024
Svar fra Team Alexandra den 22. mai 2024
Thank you The family rooms are in the annex of the hotel Im sorry was no wifi we will investigate

8/10 – Bra

Michael

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Located on the esplanade and walkable to many choices of restaurants.
Bodde her 1 natt i april 2024
Svar fra Team Alexandria den 1. mai 2024
Thank you very much for taking time to review the hotelIm delighted to see you enjoyed your stay

8/10 – Bra

Kenneth

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
Second visit. Just lovely and convenient
Bodde her 3 netter i april 2024
Svar fra Team Alexandria den 23. apr. 2024
Dear Kenneth, Greetings from Muthu Alexandra Hotel!We thank you for your feedback and we are delighted to know that you had a lovely stay with us.We look forward to welcoming you back in your future visit to Scotland.

10/10 – Utmerket

Hui-Ting

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very happy with my stay - staff very friendly and helpful. Have been staying here a few times already and will certainly come back again!
Bodde her 3 netter i april 2024
Svar fra Team Alexandria den 22. apr. 2024
Thank you so much for your lovely review - we look forward to welcoming you back again!

10/10 – Utmerket

Nadine Debolt

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
What a great stay at a very clean, safe, and easily accessible location! It’s a great stay in Oban!
Bodde her 2 netter i april 2024
Svar fra Team Alexandria den 22. apr. 2024
Thank you for your lovely review the team are delighted you enjoyed your stay

4/10 – Dårlig

Sultan

Likte: Personale og service
Likte ikke: Renhold
We stayed one night Room was cold no proper heating we have been provided with a portable heater We have inquired about swimming pool and staff told us it’s being cleaned we have paid for pool and pool was with cold water temperature freezing water could not enjoy very much our satay over all Glory one of the staff was being very helpful Don excellent customer service .
Bodde her 1 natt i mars 2024
Svar fra Team Alexandria den 22. apr. 2024
Oh dear Im so sorry to hear we have not make your stay a memorable one for the right reasonsWe hope should you return we can rectify that

10/10 – Utmerket

Catherine

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Hotel was amazing great view service and staff where great
Bodde her 1 natt i februar 2024
Svar fra Team Alexandria den 22. apr. 2024
Thank you for leaving us a kind review Catherine

10/10 – Utmerket

Kevin

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Leah

Bodde her 1 natt i februar 2024

2/10 – Forferdelig

Colin

Forretningsreisende
Likte ikke: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Worst ive ever stayed in
I was stuck in the staff quarters , which was chalets behind the hotel , which they didn't explain that well Due to the storm the door of the room banged all night due to the wind Really poor lighting outside and no way to get to the front but walking right around the building in the pitch black Bed was really uncomfortable and didn't get a wink of sleep all night Glad to leave in the morning
Bodde her 1 natt i januar 2024

6/10 – Grei

Katharine

Forretningsreisende
Likte: Renhold
Tired hotel in need of renovation. Staff very pleasant. Breakfast was great, dinner average and horrible over priced
Bodde her 3 netter i november 2023

10/10 – Utmerket

Bridget og New York

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property is conveniently located to the city centre. If you like to swim, definitely take advantage of a nicely sized hotel swimming pool and then the steam room. The rooms are quite large with high ceilings and a good mattress.
Bodde her 2 netter i november 2023

10/10 – Utmerket

Arthur

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Pity about the pool!!
We were told on arrival that the pool was open at an extra cost of £5 per person per day. That was fine , but when we wanted to use it were told it was closed for maintenance purposes. This was the same every day. We should have been told of this before hand . Otherwise very nice place to stay! Really should deliver on what customers pay for!!
Bodde her 4 netter i november 2023

8/10 – Bra

Annette

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Our room was nice but could maybe do with upgrading, especially the bathroom. The bed was very comfortable and the view from the room was wonderful. The hotel has a lovely dining room and dinner and breakfast were excellent. The staff were friendly and helpful. We were disappointed the lift was out of order as I have arthritis in my knee but just has to cope with the inconvenience.
Bodde her 2 netter i november 2023

10/10 – Utmerket

robert

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location. Friendly and helpful staff
Bodde her 1 natt i oktober 2023

10/10 – Utmerket

john

Reiste med familie
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
?
Visiting for a funeral. Friendly staff including the cleaners made the stay a lot easier
Bodde her 2 netter i oktober 2023

10/10 – Utmerket

Mary

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This stay was one of the most memorable of our trip to Scotland. Right on the water with beautiful views. Staff was warm and friendly from the moment we walked in. Would highly recommend staying here.
Bodde her 2 netter i oktober 2023

6/10 – Grei

Michael

Reiste med partner
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Upgrades are needed in the suites
Bodde her 2 netter i oktober 2023

8/10 – Bra

Roger

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
Food was good and staff attentive.
Bodde her 3 netter i oktober 2023

10/10 – Utmerket

Andrew

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i oktober 2023

10/10 – Utmerket

Gary

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff at reception were great. Very convenient location
Bodde her 1 natt i oktober 2023

10/10 – Utmerket

Aditi

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Comfortable stay. Food and service were excellent!
Bodde her 1 natt i september 2023

8/10 – Bra

Brian

Likte: Renhold og personale og service
Bed too small lousy pillows no space in bathroom for toiletries
Bodde her 1 natt i september 2023

10/10 – Utmerket

Michelle

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We booked this room last minute on our road trip. The staff were lovely and our room was clean and cozy. Less expensive than other hotels in the area yet close to all of the action in town.
Bodde her 1 natt i september 2023

6/10 – Grei

Silas

Reiste med en gruppe
Nice location, but average everything else
Bodde her 1 natt i september 2023

10/10 – Utmerket

Cheryl

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff were very friendly and helpful. Breakfast choice was excellent. Beds were a bit hard and the duvet didnt fit fully across the bed, but otherwise great stay
Bodde her 1 natt i september 2023

2/10 – Forferdelig

REGIS

I will NEVER AGAIN book an HOTEL using Expedia.
Bodde her 3 netter i september 2023

8/10 – Bra

Ian

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Staff friendly and helpful. Breakfast was very good. Bed was very hard and uncomfortable, even for someone who prefers a firm matress!!!! Shower door had no handle on the inside and could not be fully closed.
Bodde her 3 netter i september 2023

4/10 – Dårlig

John

Reiste med partner
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Really in need of a makeover. Public areas are tired & the family room we stayed in was very poor value. The restaurant menu was limited & the quality of the food was poor. Staff worked hard but not enough of them. Liked Oban but wouldn’t choose this hotel again.
Bodde her 2 netter i september 2023

10/10 – Utmerket

Joseph

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Access, Location, Friendliness of Staff, Room Comfort and cleanliness, WiFi, and 2 Big Lovely Bottles of Alexandra Water!😋👍☘️
Bodde her 2 netter i september 2023

8/10 – Bra

russell

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i august 2023

8/10 – Bra

Kamani og London

Reiste med partner
Likte: Renhold
Likte ikke: Personale og service
Our room wasn't clean first day due to the house keeper had to go to a funeral and there was no cover... Room was too hot due to the recent heat wave and there was no air conditioning or fan in the room however, it was a reasonable size room. Toilet flushing nob was not working when we got the room, but the owner fixed it for us. Good side bathroom. Car parking was available at the site. Staff were pleasant.
Bodde her 2 netter i september 2023

10/10 – Utmerket

Man Fai

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
good
Bodde her 1 natt i september 2023

2/10 – Forferdelig

Garnet

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bait and switch. Booked what I thought was a nice hotel. Was given a detached “Motel 6” type room in the rear of the property. Poorly decorated room with a large window with no screen to keep bugs out. A full size man could fit through the window, so how could I sleep at night? No phone in the room. People hanging out on the steps nearby, sketchy. No fan. It was hot. The plumbing was shot, flush the toilet and water comes up from the sink and the tub. Horrible !!! No one cares. Also, no parking comes with your stay and the clerk never told me I could park in the back by our crappy room. They said they were full and nothing they could do. I want a refund !
Bodde her 1 natt i september 2023

10/10 – Utmerket

ANDY

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
I'll stay again
I enjoyed this hotel. We had a great view of the bay, the room was comfortable & breakfast excellent. I could have stayed for much longer.
Bodde her 1 natt i august 2023

2/10 – Forferdelig

Jeff

Bodde her 1 natt i september 2023

6/10 – Grei

Jonathan

Reiste med familie
Likte ikke: Overnattingsstedets bygg og tilstand
Room toilet didn’t work. Trying to find a menu for dinner not easy. Views were excellent but won’t be staying again.
Bodde her 1 natt i august 2023

10/10 – Utmerket

Mary og Garland

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great staff. Very accommodating. My one complaint was the Wi-Fi did not reach in my room. Was great in lobby Thanks for a lovely stay
Bodde her 2 netter i august 2023

8/10 – Bra

D

Likte: Renhold og romkomfort
Reasonable hotel which could be much more....
Overall the place is ok. Managed by MGM Hotels (they have many hotels internationally). Some aspects are excellent (water and chocolate in room, complimentary prosecco) but decor is dated (and unusual). Reception staff were great. Bar wasn't always staffed so had to call for people. Only had breakfast which was poor - buffet style, had to wait to sign in, no cups, completely self service.
Bodde her 2 netter i august 2023