Hoteller i Oakland

«An option on Expedia was given to us to pay when arrived on site. It appears that that somehow caused Holiday Inn to not have a confirmation of stay upon arrival. So, after 8.5 hours of straight highway driving, they had to kindly ask us to drive again across the street to stay at Candlewood Suites, their reported sister hotel, and not stay at the Holiday Inn for the night. There, we were assigned a room with visible mold in the ceiling of the shower. Staff was very accommodating in seeking a ...

«Room was clean, but smelled very strongly of bleach. Had to have window open. Water didn’t get very warm. And bed was uncomfortable and only had nightstand on one side. The side without only had a few inches to get out of bed.»

«Great stay»

«Good staff felt comfortable»

«There was confusion over the length of our stay (2 nights) every time we visited the office, including the time our key cards stopped working the second day. The room had a stale smoky smell. The towels were so threadbare they were translucent! We were provided a quarter roll of toilet paper with no holder in the bathroom so I had to fetch one from the office, along with coffee that was watery and worthless. Suspicious stains on the bathroom wall. Pillows were flat and mattresses were not. I ...

«The employees were awesome! Room was awful. I checked out a day early. Needs to be gutted and started all over. Flooring had big gaps, dead roaches squashed on pictures, just a nasty room.»

«Staff at front desk were friendly and efficient. Room was clean and comfortable. Convenient location for visiting Swan Lake. We(two women) felt very safe staying here. »

«I booked this room through Expedia. The room I recieved, the door to get in as well as the bathroom doors were very hard to open. The bathroom door drug on the floor & really didn't shut. They told me they were booked & couldn't change my room. Night clerk wasn't friendly. The next day they found me a new room. As I booked online 8 weeks prior for that. Everything was great for our final 3 days staying here! Friendly staff, great breakfast!»

«Nice»

«Very nice, super clean - each room has a full kitchen, wonderful breakfast daily! Staff was very friendly! »

«Great stay easy to book »

«As I entered the property it was obvious that it had been recently upgraded. The paint seemed fresh throughout the property and cleanliness was impeccable. The front desk employees were very helpful. I will stay there again when I'm in town.»

«Old and run down Outdated furniture, old mattresses terrible pillows, dirty windows Definitely not what we expected. Definitely not going back.»

«We liked the location and the size of the room. What we didn't like was when our room was cleaned the towels were not replaced. We had to go down to the front desk to get them. There needs to be high chairs to accommodate toddlers. The pool was nice but could have been warmer. Our sheets also had pretty noticeable stains.»