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Anmeldelser av Oakland Marriott City Center

4 out of 5
Oakland Marriott City Center
1001 Broadway, Oakland, CA

Anmeldelser

8,6

Utmerket

Rangering på 10 − Utmerket. 594 av totalt 1003 anmeldelser." "
Rangering på 8 − Bra. 219 av totalt 1003 anmeldelser." "
Rangering på 6 − Grei. 85 av totalt 1003 anmeldelser." "
Rangering på 4 − Dårlig. 41 av totalt 1003 anmeldelser." "
Rangering på 2 − Forferdelig. 64 av totalt 1003 anmeldelser." "

9,2/10

Renhold

8,8/10

Personale og service

8,4/10

Fasiliteter

9,0/10

Overnattingsstedets bygg og tilstand

9,0/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Crystal

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mai 2024
Svar fra Director of Rooms Operations den 24. mai 2024
Dear Crystal, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Oakland Marriott City Center; we look forward to seeing you again soon. Kelly O'ConnellDirector of Rooms Operations

10/10 – Utmerket

Solomon kassa

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent service
Bodde her 2 netter i mai 2024
Svar fra Director of Rooms Operations den 20. mai 2024
Dear Mr. Kassa, It was a pleasure reading your review of Oakland Marriott City Center. We have a devoted team whose top priority is making sure every guest receives the thoughtful and attentive service they deserve. We look forward to sharing your compliments with them. We hope to see you again soon.Kelly O'ConnellDirector of Rooms Operations

10/10 – Utmerket

Vernice

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I have been staying at this hotel for 30 years. It is beautifully upgraded. Downtown Oakland is not the vibrant place it used to be unfortunately, but this hotel property is a constant bright spot in the area. My late husband and I spent many a romantic weekend here and the expansive view of Oakland from the City facing rooms is still a beautiful sight to take in.
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Elisa

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We like our room very much and the bed is very comfortable!
Bodde her 1 natt i mai 2024

8/10 – Bra

Muizz

Nice property
Bodde her 2 netter i mai 2024
Svar fra Director of Rooms Operations den 15. mai 2024
Dear Muizz, Thank you for the great review of Oakland Marriott City Center! We appreciate your comments about our design and ambiance. We value hearing from our guests and love knowing how much you enjoyed our property. We hope to welcome you again soon!Kelly O'ConnellDirector of Rooms Operations

10/10 – Utmerket

bonnie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The Thursday through Sunday Valet Staff were excellent 5/9-12/2024. They were all professional and courteous. Working constantly to park and retrieve cars. The Door man wan nice as was cleaning staff
Bodde her 3 netter i mai 2024

10/10 – Utmerket

Rasoul

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very good
Bodde her 2 netter i mai 2024

8/10 – Bra

john

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
j
Bodde her 1 natt i mai 2024
Svar fra Director of Rooms Operations den 13. mai 2024
Dear John, Thank you for taking the time to post a nice rating of Oakland Marriott City Center. We always want our guests to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will revisit so we can provide you with another great stay.Kelly O'ConnellDirector of Rooms Operations

8/10 – Bra

Hanifa

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Decent stay.
Bodde her 2 netter i mai 2024
Svar fra GENERAL MANAGER den 11. mai 2024
Dear Hanifa, Thank you for the kind rating! It is always exciting to know that we exceeded most of your expectations; we are glad you enjoyed your stay. It was a pleasure hosting your visit to Oakland Marriott City Center, and we hope to see you again soon. Kelly O'Connell,Director of Rooms Operations

10/10 – Utmerket

Coin

Likte: Fasiliteter
Good
Bodde her 1 natt i april 2024

10/10 – Utmerket

Laura

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Pleasant and efficient staff; lovely bar and restaurant on premises if you wish to have a convenient meal.
Bodde her 4 netter i april 2024
Svar fra Director of Rooms Operations den 10. mai 2024
Dear Laura, Thank you for choosing to stay at Oakland Marriott City Center and sharing your experience. We are delighted to know you were pleased with our courteous associates and excellent on-site bar and restaurant. It was a pleasure to host you, and we look forward to your return visit. Kelly O'ConnellDirector of Rooms Operations

10/10 – Utmerket

Erik og Oakland

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This is a nice property.
Bodde her 1 natt i mars 2024
Svar fra Director of Rooms Operations den 28. apr. 2024
Dear Erik, Thank you for the great review of Oakland Marriott City Center! We appreciate the flattering comments about our design and ambiance. We value hearing from our guests and love knowing how much you enjoyed our property. We hope to welcome you again soon!Kelly O'Connell,Director of Rooms Operations

8/10 – Bra

Bassam

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
park with valet and pay$60, otherwise your car won’t be safe
Bodde her 1 natt i april 2024
Svar fra Director of Rooms Operations den 24. apr. 2024
Dear Bassam, Thank you for choosing Oakland Marriott City Center and sharing your experience. We deeply regret your disappointment with the parking charge. This fee is listed on our website, and we will share your comments appropriately. Everything we do aims to provide our guests with an excellent hotel experience; therefore, we are grateful for the feedback. We hope to have another chance to provide a better experience in the future. Kelly O'ConnellDirector of Rooms Operations

10/10 – Utmerket

Andrea

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I was in town for an event. The hotel staff was very friendly and helpful. I felt very safe. No issuing with parking and we enjoyed room service. *Only small issue and I didn't advise the front desk our refrigerator didn't work.
Bodde her 1 natt i april 2024

10/10 – Utmerket

Cindy

Reiste med partner, Forretningsreisende, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Loved the property. Didn’t feel safe walking too far from the property.
Bodde her 2 netter i april 2024
Svar fra Director of Rooms Operations den 22. apr. 2024
Dear Cindy, Thank you for choosing Oakland Marriott City Center and sharing your experience. We are pleased that you enjoyed your stay overall; however, we regret that we missed meeting some of your expectations. We hope you will stay with us on another occasion so we can provide you with a much more satisfying experience.Kelly O'ConnellDirector of Rooms Operations

10/10 – Utmerket

Demetrius

Great
Bodde her 1 natt i april 2024

8/10 – Bra

Dain

Bodde her 1 natt i april 2024
Svar fra Director of Room Operations den 15. apr. 2024
Dear Dain, We are thrilled you had an excellent stay at Oakland Marriott City Center, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Kelly O'ConnellDirector of Rooms Operations

10/10 – Utmerket

Jennifer og Long Beach

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff was amazing and accommodated me by checking me in very early. Great room and right across the street from Bart station, so accessible to public transportation. Great food options closeby. Try to get a room with a view of the bay: the higher the floor the better! I was in the 20th floor! The best part was their customer service and I would highly recommend and will definitely stay there again.
Bodde her 2 netter i april 2024

10/10 – Utmerket

Nicole

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was really nice
Bodde her 1 natt i april 2024

8/10 – Bra

Mary

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I like the professional staffer, especially the security guards. They made me feel very welcome. The food at the hotel restaurants was tasty but high priced.
Bodde her 1 natt i mars 2024
Svar fra Director of Rooms Operations den 17. mars 2024
Dear Mary, Thank you for choosing Oakland Marriott City Center and sharing your experience. We have a devoted team whose top priority is making sure every guest receives the thoughtful and attentive service they deserve. We are also happy to know you enjoyed your dining experience and that you had a great stay. Thank you again for including us in your travel plans. It would be a pleasure to welcome you back anytime you visit our area. Kelly O'ConnellDirector of Rooms Operations

10/10 – Utmerket

jose

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Easy to book but construction around the building and one ways can be confusing if you are not familiar with the area
Bodde her 1 natt i januar 2024
Svar fra Oakland Marriott City Center den 24. mars 2024
Dear Jose,Thank you for taking the time to review our property. We are glad that you found booking an easy process. We hope to host you again in the future!

10/10 – Utmerket

Martha

Bodde her 1 natt i mars 2024
Svar fra Director of Rooms Operations den 23. mars 2024
Dear Martha, Thank you for the perfect rating. We are glad you had a wonderful time at Oakland Marriott City Center. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.Kelly O'ConnellDirector of Rooms Operations

10/10 – Utmerket

Arturo

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Amazing
Bodde her 1 natt i mars 2024
Svar fra Director of Room Operations den 3. mars 2024
Dear Arturo, Thank you for the great feedback! It is always exciting to know that we exceeded all your expectations; we are glad you enjoyed your stay. We hope you were able to experience the best of thriving Oakland with our convenient downtown location near top dining, nightlife, entertainment, and sporting venues. It was a pleasure hosting your visit to Oakland Marriott City Center, and we hope to see you again soon.Kelly O'ConnellDirector of Rooms Operations

10/10 – Utmerket

Diana

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We liked everything but seriously the parking should be included in the price. We were there 1 night and it was 45.00 to pay for parking. Not really excited about that.
Bodde her 1 natt i februar 2024
Svar fra Director of Room Operations den 3. mars 2024
Dear Diana, We are glad that you enjoyed your stay with us. However, we sincerely regret the disappointment that you had with our parking charges. Thank you for choosing Oakland Marriott City Center and we look forward to seeing you again very soon.Kelly O'ConnellDirector of Rooms Operations

2/10 – Forferdelig

Jason

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We had booked and paid for a king bed, instead was given two doubles. I call nonsense that Expedia “booked it wrong” with them. Unacceptable
Bodde her 3 netter i februar 2024
Svar fra Director of Rooms Operations den 26. feb. 2024
Dear Jason, Thank you for sharing your feedback. We regret the inconvenience you encountered regarding your reservation issues. If you made a booking through a third-party, prepaid site, you will need to make financial inquiries through them. We recommend that you contact them directly for a resolution regarding any billing concerns or inquiries. We appreciate your patience, and we hope you will revisit us whenever your travels you back this way.Kelly O'Connell,Director of Rooms Operations

10/10 – Utmerket

Evette

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
One night family stay attending Chinese New Year
Staff are very accommodating to our schedules, granting us early check in and late check out, very safe and quiet; walking distance to beautiful Chinatown, restaurants ~self parking very convenient ~ one drawback is no WiFi for a hotel like Marriott in 2024👎 charging $15 for a day
Beautiful morning rainbow
Gorgeous night view
Bodde her 1 natt i februar 2024
Svar fra OMCC den 28. feb. 2024
Thank you for reviewing your stay with us and we are thrilled to hear you enjoyed everything! For your next stay, WiFi is complimentary for all of our Marriott Bonvoy members and we can share more!

10/10 – Utmerket

lori

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024
Svar fra OMCC den 28. feb. 2024
Thank you for staying with us.

10/10 – Utmerket

Gabriel

The staff was superb everyone including front desk, the valet, and cleaning services
Bodde her 1 natt i februar 2024
Svar fra OMCC den 28. feb. 2024
Thank you for taking the time to review your stay with us!

10/10 – Utmerket

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024
Svar fra OMCC den 28. feb. 2024
Thank you for the 10/10 review of your stay!

10/10 – Utmerket

Meghan

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
It was a great hotel and the door dashers arrive fast! The only down size is parking. It was $45 a night.
Bodde her 1 natt i februar 2024
Svar fra OMCC den 14. feb. 2024
Thank you for staying with us at Oakland Marriott City Center!

10/10 – Utmerket

Diego

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel was clean and the view from the room was fantastic.
Bodde her 1 natt i desember 2023
Svar fra Director of Rooms Operations den 5. feb. 2024
Dear Diego, Thank you for choosing Oakland Marriott City Center and sharing your experience. We are glad you liked our well-maintained hotel and that you enjoyed the amazing views from your accommodations. Thank you again for including us in your travel plans. It would be a pleasure to welcome you back anytime you visit our area. Kelly O'ConnellDirector of Rooms Operations

10/10 – Utmerket

Brianna

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Doesn't serve breakfast
Bodde her 1 natt i februar 2024
Svar fra OMCC den 14. feb. 2024
Thank you for staying with us at Oakland Marriott City Center!

10/10 – Utmerket

Raquel

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Flooded apt... and they saved the day
This was an emergency stay due to my apartment flooding. The Vallet and Staff were so good to me. Thank you so much
Bodde her 1 natt i januar 2024
Svar fra OMCC den 14. feb. 2024
Thank you for staying with us at Oakland Marriott City Center!

10/10 – Utmerket

Michael

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location, wonderful staff, fantastic food.
Bodde her 3 netter i januar 2024
Svar fra Director of Rooms Operations den 1. feb. 2024
Dear Michael, Thank you for sharing about your stay at Oakland Marriott City Center. We appreciate the generous remarks and are glad you could enjoy our convenient, modern hotel that reflects the dynamic surroundings of downtown Oakland. We understand the importance of the details that make up a great stay and are happy knowing our prime location, courteous associates as well as food and beverages enhanced your visit with us. We hope to see you again soon!Kelly O'ConnellDirector of Rooms Operations

8/10 – Bra

Thanh

Bodde her 2 netter i januar 2024

10/10 – Utmerket

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i januar 2024
Svar fra OMCC den 14. feb. 2024
Thank you for staying with us at Oakland Marriott City Center!

10/10 – Utmerket

lori

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024
Svar fra OMCC den 14. feb. 2024
Thank you for staying with us at Oakland Marriott City Center!

10/10 – Utmerket

Regina

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Lovely hotel. Clean and convenient
Bodde her 1 natt i januar 2024
Svar fra OMCC den 14. feb. 2024
Thank you for staying with us at Oakland Marriott City Center!

8/10 – Bra

Amy

Forretningsreisende
Likte: Renhold, personale og service og romkomfort
Nice view, comfortable room, sketchy neighborhood
I really enjoyed the big window with a view of Oakland and downtown SF. The bed was comfortable and there is an onsite restaurant. Nice lobby. The security in the hotel was good but the surrounding neighborhood is rough (much more than just a couple of years ago). You really have to be careful walking in this neighborhood at night.
Bodde her 2 netter i januar 2024
Svar fra OMCC den 14. feb. 2024
Thank you for staying with us at Oakland Marriott City Center! We appreciate the beautiful picture of the view of The Bay and Oakland.

10/10 – Utmerket

Sandra

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024
Svar fra OMCC den 14. feb. 2024
Thank you for staying with us at Oakland Marriott City Center!

10/10 – Utmerket

Ramon

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Front desk staff … very pleasing and professional. They made the stay well worth it.
Bodde her 1 natt i januar 2024
Svar fra Director of Rooms Operations den 15. jan. 2024
Dear Ramon, It was a pleasure reading your review of Oakland Marriott City Center. We have a devoted team whose top priority is ensuring every guest receives the thoughtful and attentive service they deserve. We will share your compliments with them. Thank you for choosing us, and we look forward to your return visit. Kelly O'ConnellDirector of Rooms Operations

10/10 – Utmerket

Rene

Likte: Fasiliteter
Bodde her 1 natt i januar 2024
Svar fra Director of Rooms Operations den 14. jan. 2024
Dear Rene, Thank you for the perfect rating. We are glad you had a wonderful time at Oakland Marriott City Center. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Kelly O'Connell Director of Rooms Operations

2/10 – Forferdelig

James

Bodde her 1 natt i januar 2024
Svar fra OMCC den 14. feb. 2024
Thank you for staying with us at Oakland Marriott City Center!

10/10 – Utmerket

Kiani

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Really nice room and affordable also a great location. Could easily get to hot spots in Oakland. Check in was smooth and valet parking very convenient.
Bodde her 1 natt i desember 2023
Svar fra Director of Rooms Operations den 9. jan. 2024
Dear Kiani, Thank you for writing a review about your stay at Oakland Marriott City Center. We are glad our location perfectly suited your travel plans and that you enjoyed our clean accommodations and valet service. It was a pleasure having you, and we look forward to hosting you again the next time you are in the area. Kelly O'Connell Director of Rooms Operations

10/10 – Utmerket

JAMES

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Excellent staff with easy checking in and out. Special notice to Ms Monica. Excellent customer service.
Bodde her 2 netter i januar 2024
Svar fra OMCC den 14. feb. 2024
Thank you for staying with us at Oakland Marriott City Center!

4/10 – Dårlig

Eric

Likte: Renhold
Likte ikke: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Won't book this place again
We booked an hour to play Top Golf and it was a disaster. The woman who set us up, walked away without giving us complete instructions how to use the system and we wasted most of our time having to restart the game because it kept having us play the same hole over and over. When we finally got past this, we played two holes and the system reset itself. We finally gave up. The restaurant/bar was open for a few hours in the am and then again in the pm. This was true even on Sunday when there were football games on all day. The bartender told us it was management cutting labor costs. The room was hot and muggy even with the AC on. Pillows were the softest and least effective I have ever used. Cheap, cut corners at every point, not up to Marriot standards. Friends stayed at the AC Marriot and we visited their location. Would rather have stayed there. Hotels.com site said price would be $183 including tax. When I arrived, the charge was $226 and we had no incidental charges. Seems like the website should be able to calculate all fees in advance.
Bodde her 1 natt i januar 2024
Svar fra OMCC den 14. feb. 2024
Thank you for reviewing your stay and we apologize you did not experience a true Oakland Marriott City Center stay. We have followed up internally to ensure this does not re-occur.

10/10 – Utmerket

Shawn

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great Property and friendly staff
Bodde her 1 natt i desember 2023
Svar fra OMCC den 14. feb. 2024
Thank you for staying with us at Oakland Marriott City Center!

2/10 – Forferdelig

Alexander

Forretningsreisende
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Initially I thought that I had lost my wallet. They want a physical card to charge incidentals. Their “solution” was to cancel the reservation and give me a refund, and turn me out onto the street at 9:30 in Oakland, California. I did eventually find my wallet at the bottom of my backpack so I did not get turned it into the street. But that there was a real danger of this happening is enough. This is the stupidest policy in the history of hospitality and I will not patronize this entire stupid chain for a long as I live. What is wrong with you people.
Bodde her 2 netter i desember 2023
Svar fra Director of Rooms Operations den 5. jan. 2024
Dear Alexander, Thank you for taking the time to evaluate your experience. We are sorry you were inconvenienced by our payment policy. It is our hotel’s policy not to accept cash as a form of payment. We must have a credit or debit card on file for each reservation to cover incidentals during your stay. This is standard industry practice at reputable hotel chains, and we regret any miscommunication regarding this concern. We regret we could not host you during this visit, and we can understand the frustration you faced. We hope to see you the next time your travels bring you to our area.Kelly O'ConnellDirector of Rooms Operations

6/10 – Grei

Francisco

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra Director of Rooms Operations den 4. jan. 2024
Dear Francisco, Thank you for choosing to stay with us and for rating your experience. We regret if we provided you with anything other than a perfect, seamless experience, and we hope you will come back for a much-improved stay. Thank you again for being our guest.Kelly O'ConnellDirector of Rooms Operations

10/10 – Utmerket

Trenton

Likte: Renhold og overnattingsstedets bygg og tilstand
Svar fra Director of Rooms Operations den 8. feb. 2024
Dear Trenton, Thank you for the perfect rating. We are glad you had a wonderful time at Oakland Marriott City Center. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.Kelly O'ConnellDirector of Rooms Operations