Hoteller nær OSF Saint Francis medisinske senter

«na»

«I specifically booked a hotel with pool and hot tub as I need this amenity as I continue recovering from knee injury. I arrived to find the pool drained and facilities closed. The front desk basically shrugged. They did let me switch to a room across the hall when the first was in a dark corner. They also didn’t discuss parking fee and charged me for 3 days when I was only there for two. I’m not usually one to complain but this was disappointing experience.»

«Very disappointing experience at Embassy Suites East Peoria Riverfront Hotel. I chose this hotel because of the high ratings, but the room cleanliness was unacceptable. Before I could even put my belongings away, I noticed thick dust all over the outside and inside of the closet door, the bathroom counter, and even the tissue box. I attached photos and videos because the dust buildup was very obvious. I am sensitive to dust and spent the night sneezing and feeling uncomfortable instead of ...

«Room was clean, but the rest of the property and amenities were not taken care of well.»

«Nice, big, clean room. Friendly staff. Easy parking. Free breakfast. Within walking distance to the Chiefs game. Everything could ask for.»

«Wonderful hotel, clean and quiet. The staff was extremely friendly and helpful.»

«This is the worst “hotel” we have ever booked. The property was NOT a hotel at all. Maximum could call as Motel! There was No front desk, in stead, it just has a little closed, steer protected space to let people check in. Before our family moved in, I saw a guy angrily came out that little space with complain that he couldn’t check in due to time passed even he paid full. The “hotel” person only told him “this was fully video and monitored by police”?! With the worry, when we stepped into the ...

«The desk staff was personable & check in was done quickly»

«Waited»

«Room was clean, breakfast was good, and staff was friendly. Bed was comfortable and quiet»

«Bedside table had something sticky spilled on it»

«Under remodeling, only expensive Bistro with limited hours so no complimentary coffee.»

«I would like a refund. I ended up paying for a room we didn't use, because the cancellation period was no longer applicable once (24 hours before arrival), and the pictures provided of the property did NOT represent what we saw and experienced. There were a number of safety concerns that made this hotel unworkable for us. The side door (where we were told to park as it was closest to our room) had an electronic key lock for security, but it was propped open and didn't close properly when I ...

«clean smell in lobby»

«The hotel was overpriced for how dingy it was. There was nothing fresh at breakfast. I would not stay there again.»

«Ceiling was leaking water causing floor to be wet. Bathtub was dripping. Room carpet was filthy. Room furniture was old. Breakfast was poor.»

«Property is one of the older hotels but maintained .Rooms were clean and all is what was expected for this price . Breakfast ended at 9 so we missed that ,it would have been nice to have it open a little longer .»

«Check in was easy»