Hoteller i Novelty

«Breakfasts were great»

«Stayed 2 nights on a family trip. The staff were all very friendly, our room was clean. The breakfast was pretty good too! I'd recommend staying here!»

«The whole place smells really bad»

«Updated and clean! Just as nice as a hotel twice its price!»

«Comfie bed. Very clean property and breakfast area. Debbie at front desk was so friendly and helpful. She’s honest too. I hadn’t even realized I had left my credit card there when checking in and she brought it to my room. 😁»

«Beautiful hotel with cute bar»

«It was dissociating experience. Bed was terrible, soft and noisy. I could understand if a hotel room didn’t have an iron, but charging $100 and not even providing shampoo or a hair dryer is absolutely unacceptable. The rooms were also very old and unattractive. Overall, it was a very disappointing experience.»

«Pros: The staff was very helpful at check-in and check-out. Additional towels were provided at request. The room was clean, as were the public spaces. Breakfast was okay, typical of most hotels. The coffee/tea station in the lobby was appreciated. Cons: There was debris on one of the elevator floors that remained there for two full days. I'm fairly certain that a staff member must have ridden that elevator during that time but neglected to clean it themselves or directed another staffer to do ...

«Easy check-in. We arrived around 6pm. Staff was there and made check-in quick and easy. Room was great! Spacious! Clean! AC worked fine.»

«Great bang for the buck. Sai, at the desk was affable efficient and professional»

«Nice pool. Coffee machine needed beans.»

«All of the staff from the front desk to the housekeepers wete very accommodating to my family. I grew up in the next town o er but have lived out of state for 14.5 years. I have stayed at this property close to 20 times in the last 8 years of me visiting. I have come to know those who work there as well as they have come to know myself and my little family over the years. I will continue to choose this hotel over amd over again.»

«Had an issue with the tv where the internet stopped working. Within 10 mi utes of notifying them they were on the case and had it fixed within the hour, fantastic service! Staff are lovely, very friendly and welcoming. Room cleaned well every day unless sign was put on door. Coming back to streetsboro and already booked my next stay here.»

«Staff was friendly, I would recommend this hotel.»

«This visit was a little disappointing. There was no soap in the room and the bathtub appeared that it hadn't been cleaned. I was told to park in front of the of the assigned room, but when I arrived there at 7 o'clock there was no space there.»

«Veldig fint og nytt»

«Very nice breakfast and good customer service and very clean plus the staff are very nice with the client with happy face»

«A good place to stay when visiting Mentor. The room I stayed in was clean, the bed was comfortable, the bathroom was clean, and amenities like fridge and microwave were there for us. The front desk staff member was friendly and helpful during check-in. There was complimentary continental breakfast included with the stay. »

«The property was very outdated and old. Towels were dingy. Tubs had cracked molding and stained slip resistant mats. Carpets were stained. Paint was off on the corners and on some parts of the rooms. The curtains were coming away from their tracks and hanging loose. The breakfast was OK. The staff at the desk did not want to print off my receipt. They wanted me to do it digitally. I could not understand any of the people at the desk. They spoke very quietly. The amenities were very inconvenient. ...