Hoteller i Norton

«Room was clean and comfortable. Staff is friendly and helpful.»

«Hotel is vey neat, clean and modern. Front staffs are very helpful and friendly, especially evening shift. Room is very clean. Only draw back are Phone doesn’t hook up or line up in room 321. Shower tub floor is very slippery. Morning meal doesn’t have bacon. Not much fruiits in the bucket. Only few apple served.»

«Clean room, friendly staff, overall good experience.»

«Stayed one night, passing by. Ok place.»

«The room was clean. The breakfast area was nice. The pool was nice too. We’ll stay here again.»

«Friendly staff that gave outstanding recommendations on shops and restaurants.»

«did not like the stay. walls are thin and you hear people talking next door. sometimes doors are shut loudly. did not rest well»

«They were very helpful and polite.»

«The Mountain House is unique. It is truly an old house that has been modified to include rooms and a restaurant. There are about 8-10 rooms in the Main House where we stayed. There is a separate building called the Bunkhouse out back. The room was clean but very small and tight. More so that I thought was possible but we got used to it. The air conditioner and TV worked well but the window shades were hard to operate. Our room had a queen-sized bed and it was nice. The biggest challenge was that ...

«Rooms are huge! But dated. They were doing improvements and additions when we were there. Beautiful location and historic charm. Breakfast in the dining room is Saturday and Sunday only. FYI»

«It was a peaceful location, I felt like I had all the comforts of home. The beds were very comfortable better than any high end hotel I’ve been to. I actually felt like I could live there it was great! The breakfast was delicious also»

«The tubs in our rooms were not clean , carpet had red stains on it looked to be like blood office staff said it was paint but yet there was nothing in the hotel or in the rooms that was painted red. Would have been nice to know the hotel was under construction. The construction workers hung out in the parking lot drinking beer felt very unsafe going to and from the car. Pool was out of order. Had we known all this we would have stayed elsewhere. The so-called Continental breakfast was poorly ...

«Excellent staff. Caring and helpful. Clean! Nice breakfast. Spacious king size bedroom. Only issue was the single elevator failed and climbing 3 stories was no fun at all. Fortunately it failed one day ago and not at the start of our weeklong stay.»

«Nothing special but clean. Cereal wasn't fresh coffee lukewarm»

«Clean and well maintained property. Helpful staff. Easy walk to downtown Highlands. Comfortable room. Morning coffee and tea service was very basic. This could be improved. Perhaps provide more coffee options and a pastry or two.»

«The staff was pleasant, the breakfast was cereal, boiled eggs, sausage sandwiches, cereal and waffles. No pool or hot tub. There is no fridge or microwave in the single queen rooms. Website says available upon request, which is false. The only option was to upgrade at $15 more per day to have a room wirh fridge and microwave. Otherwise, rooms were clean, I would stay again.»

«would stay again»

«We had a very comfortable stay at Franklin Terrace bed and breakfast! Paul is the sweetest person and he takes best care of his customers. It is centrally located and easy walk to Main Street. It’s nice to know that it’s recognized as national historic place. The structure is originally erected in 1887!! If there’s something to complain, the bed is too soft for our convenience and one of the staff Kelly can be little bit more friendly.»

«The was the cleanliest and sweet little hotel we have ever stayed at. Will definitely stay again. Great location if visiting Sylva.»