Hoteller nær Northfield Park

«The hotel was perfect and our stay was great!»

«The parking lot house several abandoned cars. The elevator last inspection expired 8/20/2022. The building smelled of marijuana . The breakfast counter area was dirty, along with the hallways. The pool was not cleaned or available for use. They had a handwritten note on the pool door stating, “Closed No Chemicals “. I would not recommend having them on our travel site and I hate that I booked it from the pictures that Expedia shared and their pool. When we go to the Cleveland area we enjoy ...

«Great property»

«Clean room»

«Guests were making noise in the lobby and outside until midnight, so I could not sleep well. I was told that they were part of a group staying at the hotel for a wedding. Even so, the noise should have been controlled out of consideration for the other guests. Also, I was disappointed because the breakfast seemed to have been prepared with very little care.»

«The room was clean, the breakfast was fine. Our stay at this hotel is always great.»

«The parking lot was well lit and accessible. The bed was comfortable. We appreciated the location to Cuyahoga Valley National Park. And the room was cheap. However, the ratings didn’t match up to the actual room. The room needed maintenance, like grouting around bathroom tiles was missing and the carpet was dirty and sticky. The evening staff was slow to come to the counter for check in. I wish we stayed somewhere else for our multi-day stay.»

«The sheets were clean and the bed was comfortable. The overall room was basically “you get what you pay for” kind of thing. The bathroom had random wholes in the wall. The shower curtain was dirty and the sink was too. The faucet was leaking as well. All the light switches were filthy so I assume the one in the bathroom had poop on it. I wouldn’t stay again. I suggest traveling with Clorox wipes, Lysol and gloves which is what I always do.»

«The room was ok but when I entered I smell dust in it. The curtains didn’t close totally, in the bathroom they should put better and bigger towels, they were old and small.»

«Breakfast was great! There was just not communication when I arrived as far as how it works when it is purchased with the room. I had to ask via messsaging to teh hotle, and had to go to the front desk for my breakfast coupon or voucher. Which is OK, just wish I had »

«The overall stay was nice! I loved the recently updated suite. I only wish that I knew that the pool was closed and they were doing construction starting around 8a every morning prior to me booking.»

«No Air conditioner or heat. Called three times and was told maintenance was on way. Never happend . Toilet was also broke. No hair dryer in room as stated . Elevators were pretty scary .»

«tv did not work. 2nd day key to room did not work»

«It was the cheapest place to stay in the area; but next time I’ll pay extra to have a cleaner place. »

«The room is spacious and appears clean. I did find a few hairs in the bathroom though; which is always gross. Breakfast is in the lobby, with limited choice. Not a big deal, except that you get paper plates, paper cups and plastic cutlery; that looks really cheap. A plus is that the room has a small coffee machine and 2 free bottles of water.»

«Amazing staff and quaint hotel ! Love the upscale yet comfortable relaxed feel to this great boutique hotel close to chagrin falls ! Very convenient and includes hotel bar and restaurant giving you the option to stay in once you’ve arrived.»

«It took 2 hours to get my keys at an adjoining property. When I got in my room it was filthy. Didn't look like it had been cleaned in a while. Couldn't stay there. Went out on my own and got a room somewhere else.»