Hoteller i North Metro East – Hilton Hotels i North Metro East, Illinois

«Breakfast was great… But both days we went there, we did not have a server… Until we were getting up to leave… Of course… They still wanted gratuity, but that was not going to happen because they did nothing. Our room was small and dated, but it did have a view of the stadium. The door lock was broken. And we informed the front desk when we got there… It was still not fixed by the time we left.. The showerhead was loose… We told them about that as well, but that did not get addressed either.»

«I stay here regularly because it’s close to family, and highlights for me are the shower (if you’re in a room with a walk-in shower), the fitness room, and the breakfast. The updated rooms have nice bathrooms, with powerful showers, and comfortable beds. The fitness room has a lot of equipment- one of the best I’ve seen in a hotel. And the breakfast spread is extensive, whether you want the buffet or à la carte. »