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Anmeldelser av Best Western Plus North Haven Hotel

3 out of 5
Best Western Plus North Haven Hotel
201 Washington Avenue, North Haven, CT

Anmeldelser

7,4

Bra

Rangering på 10 − Utmerket. 343 av totalt 1006 anmeldelser." "
Rangering på 8 − Bra. 274 av totalt 1006 anmeldelser." "
Rangering på 6 − Grei. 180 av totalt 1006 anmeldelser." "
Rangering på 4 − Dårlig. 116 av totalt 1006 anmeldelser." "
Rangering på 2 − Forferdelig. 93 av totalt 1006 anmeldelser." "

7,4/10

Renhold

8,2/10

Personale og service

7,2/10

Fasiliteter

7,0/10

Overnattingsstedets bygg og tilstand

7,2/10

Miljøvennlige løsninger

Anmeldelser

4/10 – Dårlig

John

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We are an elder couple and were relying on there being a bar and restaurant at the hotel. Both were closed . No one knew when reopening. The breakfast had to be carried up to the room in boxes. Very uneven quality. The room was not clean along the edges. Took us 3 days to get housekeeping to come even after repeated calls . The side entrance was filthy the whole time we were there. The price for the room kept going up and up. No one explained any of the reasons for any of these things. Our experience at the Yale commencement was great but I would not recommend the North Haven Best Western to anyone!
Bodde her 4 netter i mai 2024

10/10 – Utmerket

Katharine

Reiste med familie, Reiste med kjæledyr
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We loved our stay! The only comment I’d say was I wish the rooms were slightly better ventilated, when we came in our non smoking room, it smelled like cigarettes and we couldn’t get the windows open to air out the smell. Otherwise though amazing!!
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Jennifer

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Stayed here for Yale Graduation and appreciated how close it is to 91. It was quiet and the rooms were very comfortable.
Bodde her 5 netter i mai 2024

8/10 – Bra

Lauren

Likte: Personale og service og overnattingsstedets bygg og tilstand
Perfect place to stay for our sons graduation from Quinnipiac University
Bodde her 1 natt i mai 2024

2/10 – Forferdelig

Bernard

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
My Room had dog hair all over it and we didn’t find out until late!
Bodde her 1 natt i mai 2024
Svar fra PD den 12. mai 2024
Dear Bernard,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.If I can provide any assistance, please don't hesitate to contact me directlySincerely,Penny DamioGeneral ManagerBest Western Plus North Haven Hotel

10/10 – Utmerket

Monique

Reiste med partner, Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was convenient, near the highway, nice pool, breakfast was delicious
Bodde her 1 natt i april 2024

4/10 – Dårlig

Kelley

Bodde her 1 natt i april 2024

6/10 – Grei

Mark og Providence

Forretningsreisende
Likte: Renhold og personale og service
The hotel is dated and staff was disorganized dealing with the workshop I was attending.
Bodde her 1 natt i april 2024

10/10 – Utmerket

Lynne

Bodde her 1 natt i april 2024

10/10 – Utmerket

Francisco og S El Monte

Bodde her 1 natt i april 2024

10/10 – Utmerket

Joaquin

Likte: Renhold
Bodde her 1 natt i april 2024

2/10 – Forferdelig

Elaine

Bodde her 1 natt i april 2024

2/10 – Forferdelig

Roange Angie

Reiste med familie og små barn
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Our check in was great; had a lovely girl check us in, even tell us best pizza around etc We went out for a few hours came to a flooded bathroom / leaking ceiling . There was 12min until the pool closed (big reason we choose location, I expressed to the front desk the issue and that I was going to let my Child use the pool and come back in 10 min. She seemed beyond disturbed and said “no it’s closing “ and I very nicely said ma’am it’s a few minutes and I’ll be right back. My booking was an accessible due to having mobility issues; I even assured upon Check in the room wasn’t far from parking. She put us in the furthest room in the hotel, literally in 200s. It was by two staircases which were very difficult for me & when I asked if she had anything closer she told not for my type of booking & if I needed a closer room I needed to “upgrade”. Her attitude was so disrespectful & I didn’t want to make a big deal given it was late and had move all belongings with my young child . The second room had a terrible odor & I knew I’d get nowhere with reception. We needed up having to sleep there but if it was up to me and it was earlier I would have completely went to a new location. I’ve never met a staff member so disturbed as if the leak happened in her room, and to top it off all my daughter’s cloths were wet and we threw away due to the unknown smelly leak. If I could rate 0 I would, costumer service comes hand in hand with the environment .
Bodde her 1 natt i april 2024
Svar fra Anne den 11. apr. 2024
Hello, I am so sorry about all of the issues you had during your stay. We will be looking into the issues with staff further because is not the way we like to conduct ourselves. All issue brought up will be thoroughly looked into from every department to ensure we do not have any more instances like this again. Please feel free to reach out if I could be of any assistance to you.

10/10 – Utmerket

Marlene

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Room was comfortable and enjoyed a swim before ending the day. Breakfast was very good.
Bodde her 1 natt i april 2024

2/10 – Forferdelig

Max

Bodde her 1 natt i april 2024

6/10 – Grei

Joseph og Brewster

Bodde her 1 natt i mars 2024

6/10 – Grei

Henry John

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Parking area lighting is very good. Doors on outside werenot that secure.
Bodde her 6 netter i februar 2024

8/10 – Bra

Mary

Reiste med en gruppe
This location still advertises an on site restaurant but it is no longer opened. Deceiving…disappointed. They end breakfast at 9am…. Should go until, at least 10.
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Cody

Bodde her 1 natt i februar 2024

10/10 – Utmerket

Monica

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
My family and I enjoyed our stay.
Bodde her 2 netter i februar 2024

8/10 – Bra

Juan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The place was good, clean, comfortable and quiet.
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Daniel C.

Bodde her 1 natt i februar 2024

10/10 – Utmerket

Dwight

Likte: Personale og service
Older holder hotel good stay for the price hotel pool and restaurant we’re good free breakfast was good as well
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Paula

Likte: Renhold
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Karyn

Bodde her 1 natt i februar 2024

4/10 – Dårlig

Juliana

Reiste med partner
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
I reserved a king room, they “didn’t have any left” so we got a queen handicapped room. There were ants all in the bathroom. We asked for another room and got 2 queen beds. It was fine. The staff was nice about it but will absolutely never stay here again.
Bodde her 1 natt i februar 2024

4/10 – Dårlig

Verifisert reisende

Reiste med familie
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Overall this place has potential. The pool is a really good size but it is not cared for there is food and towels laying all over the place, hair floating in the pool. If you don’t have the staff to care for the pool or pool area don’t have the pool open. The room was dated but clean and tidy.
Bodde her 1 natt i februar 2024

4/10 – Dårlig

Douglas og Ballston Lake

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I will not stay here again. Dirty facility.
Bodde her 1 natt i februar 2024

10/10 – Utmerket

John

Bodde her 1 natt i februar 2024

10/10 – Utmerket

Elaine

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Everything was so clean. Friendly service and delicious breakfast
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Melissa

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Christopher

Bodde her 2 netter i februar 2024

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
My stay would have been even better except for 2 things. The beds were a little hard and the indoor pool was ice cold!? One of the reasons I booked here is so my kid could use the pool.
Bodde her 2 netter i februar 2024

10/10 – Utmerket

Jeffrey

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i februar 2024

10/10 – Utmerket

Daniel C.

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024

6/10 – Grei

Verifisert reisende

Forretningsreisende
Likte: Renhold og personale og service
One overnight stay
The staff was lovely, polite, and helpful. Unfortunately there was a dog that barked most of the night near our room, and the pillows were very uncomfortable for sleeping. Everything was clean, easy to access room, and we had no other complaints.
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Jenna

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Friendly!
Very friendly service at the front desk and at the complimentary breakfast. Appreciated the hospitality!
Bodde her 2 netter i februar 2024

10/10 – Utmerket

Rafael

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Jessica

Likte: Personale og service og overnattingsstedets bygg og tilstand
Very satisfying
Bodde her 1 natt i februar 2024

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024

6/10 – Grei

Arpie

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Barking dogs
My boyfriend and I stayed at Best Western North Haven last night after a day of traveling. All we wanted was a good nights rest. Unfortunately that did not happen because there were dogs barking all night long in the room next to ours. It was very annoying and difficult to fall asleep to.
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Rafael

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Daniel C.

Bodde her 1 natt i januar 2024

10/10 – Utmerket

Chadeley og Hillside

Bodde her 1 natt i januar 2024

8/10 – Bra

George

Bodde her 1 natt i desember 2023

10/10 – Utmerket

Adriana

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Rafael

Bodde her 1 natt i januar 2024

10/10 – Utmerket

Evelyn

Bodde her 1 natt i januar 2024

10/10 – Utmerket

Evelyn

Bodde her 1 natt i januar 2024