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Anmeldelser av Merrill Farm Inn

3 out of 5
Merrill Farm Inn
428 White Mountain Highway, North Conway, NH

Anmeldelser

8,0

Veldig bra

Rangering på 10 − Utmerket. 144 av totalt 410 anmeldelser." "
Rangering på 8 − Bra. 159 av totalt 410 anmeldelser." "
Rangering på 6 − Grei. 67 av totalt 410 anmeldelser." "
Rangering på 4 − Dårlig. 29 av totalt 410 anmeldelser." "
Rangering på 2 − Forferdelig. 11 av totalt 410 anmeldelser." "

8,4/10

Renhold

8,4/10

Personale og service

8,0/10

Fasiliteter

7,8/10

Overnattingsstedets bygg og tilstand

8,0/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Maged

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It's good
Bodde her 1 natt i mai 2024

4/10 – Dårlig

Patrice

Reiste med en gruppe
Likte: Renhold og personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
The rooms were clean and adequate, however, there are no coffee makers. And the air conditioning unit in the window sounded like a jet plane it was soooo loud, and cycled on and off all night!! Awful. The worst part was the breakfast food. How do you make horrible tasteless blueberry pancakes in Maine?! Nothing had any seasonings…
Bodde her 1 natt i mai 2024

10/10 – Utmerket

N Katherine

Bodde her 2 netter i april 2024
Svar fra Sam den 6. mai 2024
Thank you for staying with us. We are happy you enjoyed your stay. looking forward to your next visit.

10/10 – Utmerket

Jennifer

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The cabin we stayed in was perfect! Beautiful view! Love this place
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Joanna

Reiste med partner
Likte: Renhold og fasiliteter
The owner was very friendly. They have a cool retro phone in the lobby which was a topic of conversation. Very easy to check in
Bodde her 1 natt i februar 2024

8/10 – Bra

Ronald

Reiste med partner
Likte: Fasiliteter
Stayed here once before. Love the old farmhouse rooms.
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Judy

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024

8/10 – Bra

VICTOR

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent breakfast. Good Quality/Price
Bodde her 1 natt i desember 2023

8/10 – Bra

Tony

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This resort is really quaint and has a lot to offer. The only real negative issues was the rooms were a little small and some of the amenities were a little outdated however the overall ambience of the resort is outstanding. It is not the type of place you plan to stay in the room. They have an excellent family game room and restaurant along with many areas where people can sit to congregate and have fellowship. Looking forward to trying this place in the summertime with direct access to the Saco River.
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Joel

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i desember 2023

10/10 – Utmerket

Angela

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful!!! And the staff was so friendly. The room was very affordable. I would do back!! Thank you!!
Bodde her 1 natt i november 2023

10/10 – Utmerket

Debbie

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
We have stayed here many times and keep coming back. It is close to the outlets for shopping.
Bodde her 1 natt i november 2023

6/10 – Grei

Debbie

Bodde her 1 natt i oktober 2023

10/10 – Utmerket

scott

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Stayed in a nice cabin, very quiet. Great breakfast included.
Bodde her 1 natt i oktober 2023

2/10 – Forferdelig

Karen

Bodde her 3 netter i oktober 2023

6/10 – Grei

Joan

Reiste med familie
Likte: Personale og service og fasiliteter
Good restaurant with breakfast included. Rooms pretty dated. And, we got a terrible room right next to the passageway between buildings where customers parked (and started up) their motorcycles and others smoked marijuana. This is a problem using Expedia. Yes, you get a better price but you also get the worst rooms. Will not make that mistage again.
Bodde her 3 netter i september 2023

10/10 – Utmerket

Deborah

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The accommodations were very clean and the staff was very helpful. We had some connectivity problems, but the staff took care of those quickly. However, do not stay in the Honeymoon suite unless you are very agile - because of the jacuzzi. The tub floor is very slippery and the tub has a glass door, complete with a metal track, so you can't sit on the edge and swing your legs into the deep tub. There is no easy way to get into or out of the tub. Your feet will slip and you'll end up on your head in the tub (as I did while trying to get out) or doing the splits on the metal track. There is a grab bar but it's outside of the tub door, behind the bathroom door on the left side - so it is almost unusable for right handed people. I recommend they remove the door and metal rail and install a shower curtain so guests can sit on the edge of the tub. ALSO: The restaurant is separate from the hotel for billing purposes. You can't put your dinner on your hotel tab. The food is very good, but the restaurant is understaffed so you wait 45 minutes at your table after you've ordered for dinner, and sometimes 1/2 hour for breakfast. The wait staff is very friendly, but completely overworked, as is the kitchen staff.
Bodde her 3 netter i september 2023

10/10 – Utmerket

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Service plus
Customer service was excellent and the staff went over and above to make your stay as comfortable and pleasing as possible. Abby went out of her way to provide soy-free oil (due to my soy allergy) so I could have my morning home fries!
Bodde her 2 netter i oktober 2023

10/10 – Utmerket

Matthew

Bodde her 1 natt i september 2023

10/10 – Utmerket

Suzann

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great place for families to stay!
Bodde her 2 netter i august 2023

8/10 – Bra

Jeff

Bodde her 1 natt i august 2023

8/10 – Bra

Nathalie

Bodde her 1 natt i august 2023

8/10 – Bra

Dawn

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This place was EXCELLENT, all except for the air conditioner in our room. Both dinner and breakfast at the restaurant were fast, delicious, and highly recommended!! The bed was comfortable, and the room was clean. They also have water, coffee, and cookies at check in times (3-5 PM) as well as coffee in the morning before the restaurant opens. The only terrible thing was the air conditioner in our room (and we did tell the owner). It kept turning on and off every 30 seconds, and when it did turn on it was so loud and while on it would vibrate so loudly! No matter what we tried, we could not make it stop. Ultimately at midnight we shut it off and opened the one other window in the room. They did say maintenance would check it out. But, it's good to keep in mind if you are checked into room 110, or any other. Check the A.C. first!
Bodde her 1 natt i august 2023

10/10 – Utmerket

Samantha

Reiste med familie
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Sleeping in a renovated Barn!
We loved sleeping in the beautiful barn and the free breakfast was the best free breakfast we ever had! Everything was clean and everyone super friendly! We will be back!
Bodde her 1 natt i august 2023
Svar fra Sam den 10. aug. 2023
Hello Samantha,Thank you for staying with us! We are happy you enjoyed your stay and hope you will visit us again soon.

10/10 – Utmerket

Eddy

8/10 – Bra

David og Somerville

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Location was the main draw, and I got a super deal through Expedia. An older property with a rustic feel, yet right on (and set back from) Rte 16, combining quiet and convenience. Desk was supposed to be open until 9 and it was not when I arrived at ~ 8 pm but they had keys waiting and a # for me to call and it went smoothly.
Bodde her 1 natt i desember 2022
Svar fra Bill ~ Front Office Manager den 28. des. 2022
Thank You for the great review! Our front desk staff gives full instructions for check-in after 8:00 p.m. so we are happy that your self check-in went smoothly.

8/10 – Bra

Karen

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Perfect
Very enjoyable
Bodde her 1 natt i desember 2022
Svar fra Bill ~ Front Office Manager den 14. des. 2022
Thank You so much for the review, and we are so happy that you found the Merrill Farm Inn to be an enjoyable experience!

8/10 – Bra

Cynthia

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
I did not realize the bathroom window had been left open at the top and the heat kept coming on during the night. Sorry about that. Very nice people.
Bodde her 1 natt i desember 2022
Svar fra Bill ~ Front Office Manager den 4. des. 2022
Thank You for the great review Miss Cynthia! We hope that you can return, and we're thrilled that you enjoyed the staff.

4/10 – Dårlig

Sara

Likte: Personale og service
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Did not enjoy our stay - for the $$ go elsewhere
everything was a little disappointing other than the staff! The room was dirty, hair left behind the bathroom door by the previous occupants stayed right there for the 3 days we stayed, clearly the cleaning lady never looked behind the door. The heater setting was impossible to regulate, either full on, which required us to open the window to survive or just off which meant waking up to a cold room (it was in the high 30s while we were there so that's no pleasant either). The breakfast was also not great. they had no milk for coffee and the coffee was not hot (and we showed up right at the opening time so that must have been coffee for the previous day?!?). They offer private hot tub 30 minutes sessions. We tried to take advantage of it but the setting was at 90 and in 30 minutes it only went up to 92 so it was uncomfortably cold in there. NOT worth it! Overall we did not enjoy our stay and won't go back. For the price you can find better in the area.
Bodde her 3 netter i november 2022
Svar fra Bill ~ Front Office Manager den 4. des. 2022
We absolutely appreciate that you mentioned our staff. They work hard to ensure customer satisfaction, and to be friendly and helpful for our guests. It looks like there were several issues here that we will address. Thank You for bringing them to our attention.

6/10 – Grei

Dina

Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i november 2022

10/10 – Utmerket

Irén

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
very nice place, food is good , very relaxing

8/10 – Bra

Petra

Reiste med partner
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
The inn looked nice from the outside. Our room was clean, but smelled moldy. It needs updating. We made a dinner reservation for 6:00 pm. There was no one else in the restaurant. They menu was very limited , the food was barely warm.
Bodde her 1 natt i oktober 2022
Svar fra Bill ~ Front Office Manager den 27. okt. 2022
Thank You for your nice review! We will look carefully into your comments, and see how we can improve.

6/10 – Grei

Giau

Bodde her 3 netter i oktober 2022

8/10 – Bra

Eun

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i oktober 2022
Svar fra Bill ~ Front Office Manager den 13. okt. 2022
Thank You for your great review!

6/10 – Grei

Karen

Likte ikke: Overnattingsstedets bygg og tilstand
Breakfast was very late starting so much so people were queuing. Room was outdated with broken furniture. Shower was poor and toilet did t flush properly. Came back one day to unlocked door presumably after maid had been in. Very poorly run. Not value for money!!
Bodde her 4 netter i oktober 2022
Svar fra Bill ~ Front Office Manager den 13. okt. 2022
Hello Miss Karen,We have read your review carefully and will work hard to fix everything that we can. Thank You.

2/10 – Forferdelig

Kathy

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Curtains fell off windows nose leaf blower the next morning breakfast was not served on time
Bodde her 1 natt i september 2022
Svar fra Bill ~ Front Office Manager den 6. okt. 2022
We are sorry that you didn't enjoy your stay. It looks like there were a few issues that were concerning so we will have a look.

10/10 – Utmerket

Kevin

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
We loved Merrill Farms. The rooms were spacious and clean, the beds were very comfortable. We had breakfast both nights, hearty and delicious! We would definitely stay here again!
Bodde her 2 netter i september 2022
Svar fra Bill ~ Front Office Manager den 6. okt. 2022
Thanks for the great review!

6/10 – Grei

Jack

Reiste med en gruppe
Shabby property. Included breakfast was outstanding!
Bodde her 2 netter i september 2022
Svar fra Bill ~ Front Office Manager den 6. okt. 2022
We appreciate your opinion, and sounds like you enjoyed the full cook to order breakfast that is included with everyone's stay.

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service og romkomfort
Very family friendly, on-site dinner was good, friendly staff, fun pool. Hot tub was not clean, don't recommend.
Bodde her 1 natt i september 2022
Svar fra Bill ~ Front Office Manager den 14. sep. 2022
Hello Anonymous,We appreciate that you found the Merrill Farm Inn & Resort to be family friendly with a friendly staff. It is our hope that you mentioned the Hot Tub to our front desk staff so that a cleaning could happen immediately!

6/10 – Grei

Jessica

Reiste med familie
Likte: Personale og service
Bodde her 3 netter i august 2022
Svar fra Bill ~ Front Office Manager den 30. aug. 2022
Thank You for your review!

6/10 – Grei

Carol

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i august 2022

6/10 – Grei

gary

Bodde her 2 netter i august 2022
Svar fra Bill ~ Front Office Manager den 30. aug. 2022
Thank You for your review!

4/10 – Dårlig

David

Likte: Romkomfort
Likte ikke: Renhold og personale og service
Room was spacious and bed was comfortable wi fi very week, breakfast was inedible cold dried eggs cooked hours in advance poor service coffee lukewarm
Bodde her 3 netter i august 2022
Svar fra Bill ~ Front Office Manager den 19. aug. 2022
We are sorry that you had a bad breakfast experience. It's our hope that you mentioned this to your server, and got some fresh eggs. We are taking note about your wi-fi, and we're happy that you enjoyed your room!

6/10 – Grei

Thomas

Bodde her 3 netter i august 2022

4/10 – Dårlig

Pamela

Reiste med familie
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Our family frequented Merrill Farm for many years and never had an issue. We went back for the weekend and we were disappointed at the abrasive manner in which we were greeted at check-in, the difficulty in getting supplies like extra bathroom tissue (we were directed to go get it ourselves in the back with a finger point), and we had not even checked in yet and we received a phone call in the car demanding to know why our credit card was declined for the balance. I made it clear in my two phone calls leading up to the trip that another member of our party would be paying the balance. When asked why they were running the balance through even before we arrived, we were told because they wanted to make sure we could pay. Check in was at 4pm and we were still on the road at only 2pm. This was insulting and rude. In addition, the 'motel' room was dark, smelled like marijuana, and was extremely outdated. It was not the most pleasant stay for the high nightly rate. We called to ask about a microwave or coffee pot and were told we were not allowed to have them in our hotel room. Needless to stay, we were very disappointed and would caution anyone paying that high a price to look somewhere else to get their money's worth. Our family will no longer consider this property during our multiple family trips north this year.
Bodde her 2 netter i juli 2022

4/10 – Dårlig

James

Reiste med partner
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Two-night stay at this property as it was close to the event we were attending. Clearing suffering summer of 2022 from lack of business. For dining, needed to make an appointment for dinner and we were the only people in the dining room. Table was sticky and food not so good. Bottled beer past the expiration date and french fries were soggy and not cooked.
Bodde her 2 netter i juli 2022
Svar fra Bill ~ Front Office Manager den 23. juli 2022
Thank You for taking the time to write this review. It's unfortunate that you didn't enjoy your dinner at the Barn Restaurant. We hope that you try us again for a better experience

10/10 – Utmerket

Jamie

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juli 2022
Svar fra Bill ~ Front Office Manager den 19. juli 2022
Thanks for the great score. We hope to see you again in the near future!

10/10 – Utmerket

Robert

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We enjoyed our stay.
Bodde her 2 netter i juli 2022
Svar fra Bill ~ Front Office Manager den 19. juli 2022
Thank You for your review we appreciate that, and that you enjoyed your stay!

10/10 – Utmerket

Tammy

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
This is our favorite place to stay. Cookie time is a definite favorite for my kids and the breakfast each day in the restaurant is great.
Bodde her 3 netter i juni 2022
Svar fra Bill ~ Front Office Manager den 2. juli 2022
Thank You so much Tammy for the perfect 10 out of 10 score. We agree cookie time is the best!!

8/10 – Bra

Angelica

Reiste med familie
Likte ikke: Renhold og personale og service
Needs just a bit of improvement in certain areas
The hotel itself absolutely beautiful and all the amenities that are offered such as fire pit, playground, access to river, outdoor pool and grills are excellent. Breakfast was actually good too, was a bit worried about it after I read some other reviews, but not a single bad breakfast during our stay. The few things that were not good was one receptionist right at the beginning when we checked in. Her attitude was like she was doing me a favor by letting me to stay there. Very off putting and has no business being at the reception. Thankfully, we had another lady next day that was extremely helpful and explained everything to me, and I was grateful for that. Another downside was the cleanliness of the room, surface cleaning was fine but there is no deep cleaning, the dust was sitting an inch high on bed boards, mirror, night stand and so forth. That’s too bad considering that rooms are beautiful. One suggestion to the hotel management will be to change those awful AC units. They are inefficient and extremely loud. A newer unit will be electrically efficient and someone could actually sleep at night not staying awake due to the noise. Regardless of those little mishaps we did enjoy our stay
Bodde her 4 netter i juni 2022
Svar fra Bill ~ Front Office Manager den 2. juli 2022
Thank You for taking the time to write this review! We are happy that overall you enjoyed your stay. It may be inexperience as we have a couple of new employees on staff. We'll be sure to help them feel more comfortable, and remind them to be sure to be more friendly, and helpful with every guest! Also, the AC units we'll have to look at if they are too noisy.