Hoteller i Norfolk

«Very clean and comfortable. We had to leave early and did not get the breakfast, but the coffee was ready to get us on the road»

«Expedia website says this place is dog friendly. I arrived at 11pm and found out from front desk that the parent hotel is pet friendly however the Holiday inn was not. Luckily the staff was able to make this work, however there was a second there after 10 hours of driving that it seemed like my non-refundable hotel room suddenly became useless because Expedia and the hotel information differ.»

«convenient location to the interstate»

«Staff was great, clean, breakfast was ok.»

«Hot tub, breakfast»

«Met my travel needs. The lady setting up breakfast was on top of keeping everything stocked and tidy.»

«The hotel was really nice but the service was not good at all. The rooms were spacious and comfortable and the property was really great. However, they didn’t tell us that we had to request daily cleaning if we wanted to and the restaurant service was not good. We had a breakfast and 2 dinners where for 1 we waited for more that an 1 h with an next to empty restaurant. When we asked how long did it take, they said they didn’t know and the food was mediocre. »

«It was a fast easy check in. Front staff was extremely helpful and friendly. Room was nice and quiet»

«Wow this was a disappointing stay! The late night front desk associate was the only positive comment I have about this stay- she was helpful and welcoming. Then we got to our room and to start we couldn’t even close the window coverings because they were broken. So tired from being on the road for 10 hours we just gave up and tried to sleep with the bright lights from outside the building blaring in. Up early because of the bright sun shinning in we tried to start our day and took one look at ...

«Very little breakfast selection available and nothing hot. The tv remote wasn’t working. The front desk clerk was very friendly and tried her best to fix the remote issue to no avail. Not a bad place to sleep and great staff!»

«I do not like old carpet in hotels. I feel it is unsanitary. Other than that, the room was clean. The 3 dispensers in the tub area were empty (room 251) and lotion is not given as an amenity. This was disappointing. The pool was great--I especially like that you had a kiddie area and a shower by the pool. also the exercise room was a bonus. The price was agreeable, and we will definitely stay there again.»

«Easy access to all Cheyenne has to offer. Beautiful capitol city!»

«Disappointing stay - there are no ice machines, they expect you to use the ice maker in the freezer in the room. It was turned off and after turning it on we got 20 ice cubes overnight. Didn't help cool drinks the night we checked in. Also it was surprisingly noisy for being in a less busy part of the city. Would have liked a little more from staff when we expressed our concerns. It was too late to fix the issues, but they could have offered a partial refund. Unlikely to give this brand another ...

«Staff was very nice upon checking in»

«Don’t think I’ll be staying here again. Not very clean.»

«Room was clean and quiet. Checking in took longer than necessary.»

«So not sure what happened but came down to us getting to the hotel at 1 am and very tired after a 14 hour drive only to get there to hear the Expedia had overbooked and the guy at the front desk did not know how to cancel the reservation before we got there. Actually the front desk clerk said they had no clean rooms. Sis not do anything to assist us in fi di a new hotel or suggestions. Very I professional.»